10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
23,825 miles

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« Read the previous 20 complaints

problem #160

Oct 122021

Pilot

  • miles
Having issues with the auto idle function. Car is stalling out when car Is stopped for more than two to three seconds. Doesn't matter if the auto idle function is engaged or turned off. This has become very dangerous as I have been almost hit twice. The car losses power, no steering or anything else. Car has to be shut off and on numerous times to restart. I am seeing post that I am not the only one with this issue. Seems to be an ongoing problem with Honda pilot of multiple years and models. No one seems to have a fix for this. I no longer am driving this vehicle as it is not safe.

- Grove City, OH, USA

problem #159

Sep 142021

Pilot

  • miles
When starting the vehicle, the vehicle doesn't immediately start when pressing the start button. When the vehicle starts, a message appears on the dash saying keyless start system problem. No information has been received from Honda about this problem, but a Honda recall service bulletin related to 2016-2017 Honda Pilots was found online. The recall bulletin is dated December 9, 2020. The vehicle has not been inspected at this time. The indicator message first appeared on the dash five days ago and it appeared again today.

- Franklin, TN, USA

problem #158

Aug 052021

Pilot

  • miles
In the past 4 months, each time my Honda Pilot is stopped at a light or in slow traffic, the idle stop will engage and shut off the engine. In order for the engine to turn back on, we have to put our foot on the brake, place car in park, and push the start button to get it to start again. Each time we have taken it to the dealer or a car repair shop, they test the battery and it is fine. While we have not had an accident yet, we have come close due to cars behind us not knowing our vehicle is having an issue. The most recent time occurred in a toll booth line leaving NYC with a line of traffic behind us. Another issue we have experienced is with our fuel injector. Our Pilot was manufactured when there were known failures with fuel injectors. The fuel injector malfunctioned while driving with our three kids down a hill. The car lost power and we had to coast down a hill. Thankfully, an exit was nearby and we were able to come to a stop. Vehicle was serviced at a local dealer. Although there were know issues with fuel injectors, we still had to pay for the replacement and the vehicle's manufacturers warranty was still valid.

- Imperial, PA, USA

problem #157

Jul 222021

Pilot

  • miles
The Keyless Start Power Assistance Error Light keeps displaying after my auto lock feature failed. There is a forum of other 2016 Pilots of many owners experiencing the same thing. Today I found myself unable to start my car with every message failure displaying. When help arrived they found a bad battery (unsure if related or not). After only a few hours the same error message appears again.

- Maumee, OH, USA

problem #156

Jun 132021

Pilot

  • miles
The vehicle is starting itself in accessory mode. It is completely off, no one around, no one touching the key fobs, and it will just try to start itself. Because no one is inside of the car pressing the brake, it just defaults to accessory mode. The vehicle is just turning itself on by itself. When the vehicle is locked, this triggers the alarm.

- Georgetown, TX, USA

problem #155

May 042021

Pilot

  • 41,302 miles
My car was "stall out" at a stop light or stop sign when I was in "auto idle-stop" and pressed on the gas. I first noticed that the auto idle-stop was hesitating when it would start up. I also noticed that the radio would "cut out". after that, the vehicle would just stall out and I would have to push park, put my foot on the brake and then push start. This is very inconvenient when you are at a stop light or getting ready to make a turn and the vehicle just "dies". took it into the dealership and they said it was a software adjustment. The auto idle-stop worked for a couple of days, then started hesitating and now it intermittently stalls when the gas is pressed.

- Frisco, TX, USA

problem #154

May 142021

Pilot

  • 70,000 miles
Auto restart has turned my vehicle off at a stoplight and then not restarted the engine and put the drivetrain into neutral. This has happened multiple times now. Also the car shifts into gears that either slow my car up when I'm trying to accelerate and speeding my vehicle up when braking.

- Columbus, OH, USA

problem #153

May 062021

Pilot

  • 78,000 miles
The vehicle is equipped with an auto shut off and restart feature. There are many instances when the vehicle shuts off at a stoplight or in a parking lot and then does not restart automatically as it should. The vehicle must be powered off and on multiple times before the vehicle will restart. There seems to be a faulty sensor or some thing. The Honda dealership has provided no explanation except it's a battery issue which it is not connected as we have replaced the battery. I am concerned that when I am in traffic at a stoplight if I have forgotten to press the button to disengage the auto restart then I'll be stranded while trying to restart the car. It has become more frequent the last 18 months.

- Frisco, TX, USA

problem #152

Apr 092021

Pilot

  • 18,700 miles
2016 Honda Pilot alarm goes off randomly/sporadically while parked/locked.

- Frisco, TX, USA

problem #151

Mar 292021

Pilot

  • miles
A notice has started popping up on my Honda Pilot saying keyless start system problem. But my car still starts. The error message went away for a few days then came back.

- Big Rock, TN, USA

problem #150

Apr 082021

Pilot

  • 43,670 miles
Car would not start after going into auto idle stop.car went into neutral by itself.had to put in park and it took several attempts before car would start.

- Seaside, CA, USA

problem #149

Mar 212021

Pilot

  • miles
My 2016 Honda Pilot catch fire while I was driving 3/21/21 I bought this car 11/19 from huntington Honda

- Deer Park, NY, USA

problem #148

Mar 302021

Pilot

  • miles
When I'm pushing the start button to turn the engine, an error occurred in the dashboard 'keyless start system problem' my mileage is 37991. The dealer didn't find any issue, they run vehicle diagnostic and I change my battery of my key. Is this a safety issue? or a computer program that needs updating..please help me. Thanks how to fix.

- Rockville, MD, USA

problem #147

Jan 252021

Pilot

  • 52,000 miles
The push start button does not work, it is giving me an error 'keyless start system problem'. I changed the key fob's battery to a brand new battery and it is not the key fob with issues, it is the button itself. I have to keep pressing the break and the start button to get the car to start working. This has been happening for 3 months and it keeps getting worse, I have to press the start button like a toy.

- Sterling, VA, USA

problem #146

Feb 152021

Pilot

  • 72,000 miles
We have an ongoing issue with our auto-idle feature malfunctioning that began at about 20,000 miles. I have written a complaint here before, as have many other 2016 Pilot owners, however nothing appears to have been done to date. This is a significant safety feature when the auto-idle is engaged, foot is taken off the brake and the car completely shuts off, often times not starting back up without a jump start. The car completely shuts off, warning lights flash all over the dash and no matter what you try the car will not start back up.this has happened to my wife with our 2 daughters numerous times. Fortunately, there hasn't been an accident, but my greatest fear is one time there will be. Naturally this always seems to happen at busy intersections. We have taken the vehicle into Honda dealership where we purchased the vehicle too many times to count. They have replaced the battery, replaced the start/stop switch, cleaned out multiple error codes. Nothing has provided a permanent fix. We just had to have our transmission replaced at 70,000 miles! the problem reared it's head again today. This time my wife had to press the brake, the gas pedal (both with all her might) and press the start/stop button at the same time. Something isn't right. I'm convinced we have a lemon, however the dealer seems to think we don't have a case for that. Honda has to step in and take accountability. There are far too many 2016 Pilot owners having this same issue for Honda not to realize the valid safety concern we all have. Take a look at piloteers.org and you will find a ridiculously long list of frustrated 2016 Pilot owners all struggling with the same problem. I am urging you to take action to correct this problem. We purchased this vehicle for the safety features, however "safe" isn't something I feel knowing my wife and daughters are in this vehicle multiple times per day.

- Chico, CA, USA

problem #145

Dec 012020

Pilot

  • 85,000 miles
Persistent keyless start system problem and auto lock feature has stopped working.

- Goodyear, AZ, USA

problem #144

Jan 222021

Pilot

  • 56,000 miles
Problem with the auto stop/start feature- the engine stops but doesn't always start. It tries to start but doesn't. pressing the start button (ignition) doesn't always work right away. Seams you have to put the transmission in park, and press the start button (sometimes 4-5 times) before the engine starts. This is nerve racking and dangerous when you are in traffic- say at a light, or trying to cross over oncoming traffic. The time is takes sometimes to re-start the engine is about 10-15 seconds. This problem is intermittent. (doesn't always happen). It's not the battery. I had a new battery replacement. I also tried using a trickle charger to "top off" the battery incase it wasn't fully charged. No luck.

- Port Charlotte, FL, USA

problem #143

Jan 052021

Pilot

  • miles
I have taken my 2016 Honda Pilot 3 times to the dealership and they cant figured out why the keyless start system problem light is coming on. They replaced the started and also the battery because something in the electrical is bad.

- Chula Vista, CA, USA

problem #142

Jan 012020

Pilot

  • 80,000 miles
The error message 'keyless start system problem' appears on my dashboard. I kept really the Honda servixe technician and they told me there's nothing wrong with my car. But it doesn't go away. It keeps coming back.

- Arcadia, CA, USA

problem #141

Jul 152019

Pilot

  • 45,000 miles
When I push the keyless start/stop button I get an error that reads keyless start system problem. This problem started about a year ago. At first the error only appeared every now and then. Now it appears almost all the time. I have to push the button, sometimes 8 times to get the car to start. Now when I push the button to shut off the car, sometimes it won't shut off the car. Sometimes I have to push the button 2 or 3 times. This is a systemic problem. Many people have this problem. From the blogs I read, Honda charges unreasonable amounts to troubleshoot the problem and often it is not resolved. The vehicle is stationary when this problem resolves. When I get it to start the error message remains while driving it.

- Slayton, MN, USA

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