10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
32,603 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2016 Honda Pilot:

Unsubscribe any time. We don't sell/share your email.

« Read the previous 20 complaints

problem #70

Jun 052019

Pilot

  • 25,000 miles
My 2016 Honda Pilot have been popping up a 'keyless start system problem' message. It happened about 3 weeks ago. It's sometimes will go away and come back the next day. It's on and off. When this issue occurs the 'walk away auto lock ' also didn't work too. I hope Honda to resolve this issue by recalling the model.

- Brooklyn, NY, USA

problem #69

May 172019

Pilot

  • miles
The following alert shows up: Keyless start system problem. It happens as soon as the vehicle is started and remains on. The dealership reset the code but it returned 1 week later and isn't going away.

- Fredericksburg, VA, USA

problem #68

Jun 012019

Pilot

  • 36,000 miles
The car wont start or lock. 'key fob not recognized' light comes on. Intermittent. Car is parked, but will drive wiht ight on.

- Springfield, MA, USA

problem #67

Feb 012019

Pilot

  • miles
Keyless start system problem error... it's showing up on & off for past few months now...I see it's happening alot of the 2016 Honda Pilot yet no recalls have been made....it's happening when the car has pasted it's warranty period

- Spring, TX, USA

problem #66

May 012019

Pilot

  • 35,000 miles
A few weeks ago my 2016 Honda Pilot sunroof shattered while I was driving on an open highway and there were no other cars around. Nothing hit the sunroof, but while I was driving I heard two loud pop sounds and looked up and the sunroof had shattered. I had to have it replaced at a Honda dealer, and Honda refused to reimburse me for it as they did not want accept the liability of a vehicle flaw. I am contacted Honda customer care twice about this to find out what caused this and whether they thought there is a risk for this happening again, and they said they couldn't offer any insight on this. I am concerned from a safety standpoint as I want to make sure this doesn't happen again and hurt one of my children. This vehicle flaw could have led to serious injury. I did a simple google search of the problem and found several articles on this topic (such as this one: Https://www.consumerreports.org/car-safety/exploding-sunroof-cases-head-to-court/). while this is not a high percentage problem, I am not alone in having experienced it, and I am completely certain that it was not struck by any object. This quite simply was a failure of the equipment, and it could have resulted in serious injury either from the debris falling from the sunroof if I had the cover open, and/or from an accident had I swerved from the shock of the noise or debris and there were other cars nearby.

- Upper Chichester, PA, USA

problem #65

Jun 042019

Pilot

  • 65,000 miles
As I was parking my car this morning, the keyless start system problem error popped up. I started the car again just to make sure it would start, then turned it off again and then dropped off my kids at daycare. When I started it 5 minutes later, the car started and ran fine, but the system error light continues. We recently had the Pilot at the dealership because an emission error light came on and suddenly the car would not shift or accelerate properly. All three sensors were replaced (only the damaged one was covered under warranty) and the car was again running fine, but now this new error light.

- Auburn, WA, USA

problem #64

May 062019

Pilot

  • 0 miles
Keyless start system problem. Changed car and remote battery but keyless problem keeps appearing. If I turn vehicle off and on and run car for a while message goes away but then comes back. Some times message doesn't go away at all

- Pico Rivera, CA, USA

problem #63

May 272019

Pilot

  • 40,377 miles
Suddenly 'keyless start system problem' popped up when I put my car into park.

- Las Vegas, NV, USA

problem #62

Mar 092019

Pilot

  • miles
Keyless start system problem

- Castro Valley, CA, USA

problem #61

May 222019

Pilot

  • 24,000 miles
Vehicle was stationary and rear windshield completely shattered.

- Chesapeake, VA, USA

problem #60

May 092019

Pilot

  • miles
Keyless start system problem code has starting appearing on dash. Came on after vehicle started.

- Crown Point, IN, USA

problem #59

Nov 012018

Pilot

  • miles
When trying to start vehicle you receive 'keyless start system problem'. taken to the dealer twice and not able to diagnose the issue. Vehicle has 49000 miles today and have had this intermittent issue since 42000 miles. Fob batteries have both been replaced and supposedly reprogrammed. Still unable to resolve. Let me know if and how you were able to resolve the issue.

- Worcester, MA, USA

problem #58

Mar 092019

Pilot

  • miles
I have 45000 miles on a 2016 Pilot ex. I recently began getting a keyless start system problem error message in the instrument cluster. Engine will not start, have to constantly keep pressing the start botton and stepping foot break. Also notice my "walk away lock feature" stopped working. I check online and a lot of Honda Pilot owner are having the same issues. Please help investigate. Thank you.

- Oxnard, CA, USA

problem #57

Apr 052019

Pilot

  • 62,000 miles
This car has issues with the auto idle restarting. Approximately 8 times over the last 1.5 years the car does not restart after its idle. It has to be put into park, engage the brake and try to restart. This takes multiple tries to get the car's engine to start again. It's very dangerous. 7/8 times I was at a stop sign or stop light, but once I was in stop and go traffic with an 18 wheeler behind me when the engine would not reengage.

- Katy, TX, USA

problem #56

Mar 212019

Pilot

  • miles
There is a gasoline smell inside the car and outside I dont see any leaking but the smell is making me worry

- Centreville, VA, USA

problem #55

Mar 222019

Pilot

  • miles
Have a keyless start system problem on my 2016 Honda Pilot. Light is on from the time you turn the vehicle on. It will occasionally go off but then reappear when the vehicle is started again. Had the key fob in my pocket and the vehicle would not lock when the button on the door was pressed. Had to use the remote to lock the vehicle. Need to have the keyless access replaced for $500+ part is currently on back order with no eta. According to blogs other Pilot owners have had the same issue could this be why the part is on back order with no eta?? overall not happy with the vehicle. Have had nothing but issues.

- Lebanon, PA, USA

problem #54

Mar 122019

Pilot

  • 42,000 miles
While driving car, the panel will show "key fob not detected". when a door is opened, it will beep and display "key fob not detected"

- Wilmington, NC, USA

problem #53

Feb 182019

Pilot

  • miles
Drivers side window. When the button is pressed it brings the window down. However this feature is automatic for rolling the window up and down. This is not working. Keyless start stopped working, and the most important concern is the ignition for button start is acting up. Today it worked in the morning but later in the afternoon the car would not start. Dash board lights were flickering. This evening tried again and it worked fine now. This is an important safety concern.

- Farmington Hills, MI, USA

problem #52

Jan 052019

Pilot

  • 41,248 miles
I have a message on the dash saying 'keyless start system problem' I changed batteries on both keyfobs and problem still occurring. Can someone help

- Hawthorne, CA, USA

problem #51

Oct 012018

Pilot

  • 140,000 miles
I'm getting a keyless start system problem that started stationary and remains as the car drives. I change the batteries send I tried the alternate key, I did the diagnosis reset. The problem persists hello I believe there should be a recall. I am so disappointed because my warranty expired. In addition, I'm getting emission system problem. The oxygen sensor in question is not easily accessible by my mechanics. I would trouble reset and it will return.

- Elizabeth, NJ, USA

Read the next 20 complaints »