10.0

really awful
Crashes / Fires:
4 / 0
Injuries / Deaths:
3 / 0
Average Mileage:
40,652 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #12

Oct 262021

Pilot

  • miles
Hi. Soon after I bought the car the steering wheel is making a loud cleacking noise. I took it to the Schaumburg Honda dealer and they replaced the cable reel under the airbag 4 times. They replaced the wrong part while the car was under the manufacturer warranty. Now the car has no warranty and they said honda knows about the faulty airbag and they do not want to replace it. When you turn the steering wheel to the right or to the left is making a loud cleacking noise. I have all the paperwork. Please help me so no one will get injured or killed on the road. Thank you.

- Wheaton, IL, USA

problem #11

May 032021

Pilot

  • 55,330 miles
Got into a frontal collision and the airbags didn't deploy. SRS airbag system problem appeared on the dash.

- San Jose, CA, USA

problem #10

Dec 052020

Pilot

  • 99,000 miles
Air bag did not deploy on impact. Driving approximately 15 mph on a residential road when brake's locked and car did not respond, running directly into a telephone pole while on a hill/slope. Car picked up speed before impact. Air bag sensor or error appeared on impact, car smelled of smoke/burning. Front body and frame had extensive damage, ie. Radiator cage(?). air bags did not deploy and police stated that given the impact, they should have. Car is being repaired and air bag sensor continues to display without known cause.

- Amherst, NH, USA

problem #9

Feb 202020

Pilot

  • 59,000 miles
Apear air bag light.and power stering light

- Queens, NY, USA

problem #8

Feb 032020

Pilot

  • 44,500 miles
We were hit on the drivers and passengers sides of the vehicle by another vehicle that was travelling at an estimated 90-100 mph, and the airbags did not deploy. My vehicle was travelling at about 50 mph on an interstate when it was struck on the driver's side first. The force of that impact pushed my vehicle into a large box truck on the passenger's side. The police stated that the airbags should have deployed with the extreme force of the impact.

- Apollo Beach, FL, USA

problem #7

Sep 062019

Pilot

  • 43,000 miles
The contact owns a 2016 Honda Pilot. While driving approximately 40 mph, a deer crashed into the vehicle and caused severe front end damage. The air bags did not deploy and the passenger side seat belt became stuck. The contact could smell a burning odor as if the air bags had deployed within the dashboard. There were no injuries. The contact received a phone call from Honda link indicating a reported air bag deployment. The vehicle was not diagnosed or repaired. Mckenney-salinas Honda (4295 wilkinson blvd, gastonia, nc) was notified of the failure. The manufacturer was not notified. A police report was not filed. The VIN was not available. The failure mileage was 43,000.

- Gastonia, NC, USA

problem #6

Aug 262019

Pilot

  • 80,000 miles
Keyless start system problem goes on and off.

- Walton, NY, USA

problem #5

Jan 052019

Pilot

  • 35,000 miles
Vehicle is in motion on highway when getting airbag system (SRS) problem.

- New York, NY, USA

problem #4

May 112019

Pilot

  • 72,000 miles
"takata recall" the passenger's side airbag of our 2016 Honda Pilot spontaneously deployed as my daughter was driving approximately 45 mph straight along route 195 in mansfield, ct on May 11, 2019. At the time of the deployment she had passed over a storm drain that sticks out into the narrow road. The drain causes a slight depression in the roadway, which the wheels rolled over. There was no impact. There was no accident. She managed to keep her wits about her so she didn't get hit on the busy, narrow road. The outside of the car is pristine. The interior is a mess. The side curtain airbag is down, blocking visibility, and the side airbag deployed from the front passenger's seat. The deployment took out the headliner and tore the passenger's seat apart. Our car has been sitting at a Honda dealership and now at a body repair facility for two weeks. Honda tells us it's not their fault. They claim we have a bent control arm on the passengers side front of the car. However, we have felt no pulling, shaking, tremors, bumping or other effects our mechanic assures us would happen with a bent control arm. We were told by the Honda dealer that repairs could cost $5,000 to $10,000 but have no official estimate. We have turned the case over to our insurance company.

- Columbia, CT, USA

problem #3

Mar 152018

Pilot

  • miles
Passenger's seat airbag connector will not connect to the original airbag.

- Fort Pierce, FL, USA

problem #2

May 272017

Pilot

  • miles
While driving on residential street 5 to 10 mph both airbags deployed front passenger and driver side vehicle did not have any accident or hit no undercarriage damage I also have more photos plus a video showing vehicle did not have any damage.

- South Ozone Park, NY, USA

problem #1

May 272017

Pilot

  • miles
While driving on residential street going 10 to 15 mph both airbags front passenger and driver side airbags deployed did not have any accident did not hit anything enclose is pic and videos of the vehicle with no visible damage to body or under carriage of vehicle

- South Ozone Park, NY, USA