10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
19,770 miles

About These NHTSA Complaints:

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problem #20

Jan 112024

Pilot

  • 100,036 miles
The contact owns a 2017 Honda Pilot. The contact stated while driving 35 MPH, the brake pedal was depressed and was inoperable. The contact swerved around a nearby vehicle to avoid a crash. The vehicle was taken to the dealer however, the failure could not be duplicated. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,036.

- Durham, NC, USA

problem #19

Oct 152022

Pilot

  • miles
While the vehicle was stop, the auto shut off went off, and upon moving the foot from brake and depress accelerator, the Honda Pilot 2017 turned off and restarted requiring driver to depress Engine Start again.

- Grimesland, NC, USA

problem #18

Aug 282022

Pilot

  • miles
While driving in the highway, took an exit and slowed down and stop in a traffic and the car -??s engine stop suddenly and Iam unable to restart it, the brake pad feels stuck and the neutral and drive button does not work, when you turn it on the other electronic still works like the audio and air conditioning but the engine will not turn on. It took us about an hour before the car start working again, causing a long traffic jam in the highway due to we can-??t even put the car on neutral for other cars to help us move it on the side, 2 police officers came to the rescue to help us but it didn-??t work until we tried again and for some divine intervention the engine start working again. I will have my car check at the honda service in the next few days.

- Folsom, CA, USA

problem #17

Apr 022018

Pilot

  • 4,000 miles
The contact owns a 2017 Honda Pilot. The contact stated while driving approximately 40 MPH he went through a standing pool of water on the right side of the road, the vehicle instantly slowed as if the contact had applied the brakes with force. The contact stated no warning light was illuminated. The contact did not take the vehicle to local dealer and the vehicle was not repaired. The contact stated that the failure occurred on both sides of the vehicle while driving through standing water. The manufacturer had not been informed of the failure. The failure mileage was approximately 4,000.

- Bronx, NY, USA

problem #16

Feb 082022

Pilot

  • miles
atomic breaking systems kicks on almost caused accident 2 times, and the engine shot off while driving, please investigate before death happen

- Dearborn Heights, MI, USA

problem #15

Oct 072021

Pilot

  • miles
Vehicle driver is 4-??11. Unable to safely reach gas pedal and brake pedal. There is no adjustments for a driver of this height.

- Melville, NY, USA

problem #14

Apr 282021

Pilot

  • 5 miles
Since I purchased the car, the wheels make a cracking noice when turning and braking. Took it to the dealer 2-3 times and they told me they could not find anything that it may just be the brake pads sticking some times. Now at 55,000 miles the power steering eps and all other lights came on like a christmas tree. This had not happened in the past. I have read up on it and others have had the same problem. My main concern since I purchased it was that cracking noise when turning when backing up or turning when going forward. This only happens on starting to drive not at fast speeds. Now all the lights are on and don't know what the issue is. From research it seems like it may be something with the fuel injectors. My car is already past it's warranty.

- Santa Maria, CA, USA

problem #13

Nov 192020

Pilot

  • 69,500 miles
1. I had a routine oil change a few weeks ago and I was told by Honda dealer in san luis obispo, ca that my brakes were in good shape. But I noticed that when I am driving in the highway at around 70 mph then apply brakes, the car shakes. I brought it back to Honda and they think it is the rotor and fixed it yesterday. The other new problem is the alarm that kept going off randomly when the car is parked and locked. When I picked up my car after the oil change a few weeks ago, the technician did not mention any problems with my alarm going off while my car was at the delearship. I went back to the Honda dealer for diagnostic test yesterday and they recommend replacing the keyless access control unit. This will cost close to $ 1000 diagnostic, parts and labor. I am told if I do not replace the control unit, the problem can get worse where my car won't start anymore. So I have no choice but replace it. So I brought my car just for routine oil change weeks ago and now I have problem with rotor and control unit that cost me $ $502.72 yesterday and another $700 plus dollars to replace the control unit. For the control unit to fail in just 3 years, suggests it may be defective to begin with or very poor quality. Unfortunately it just went out of warranty. I am reporting this in case this is a common problem for Honda Pilot that the manufacturer needs to address and fix.

- Templeton, CA, USA

problem #12

Nov 012017

Pilot

  • 30,000 miles
The contact owns a 2017 Honda Pilot. While driving various speeds, the steering wheel shook without warning. Additionally, the vehicle shifted hard and jerked from first to second gear. The vehicle was taken to dch paramus Honda (120 NJ-4, paramus, NJ 07652, (201) 426-4676) where it was diagnosed that the rotor and brakes needed to be replaced. The vehicle was repaired; however, the failures recurred. The manufacturer was contacted and did not assist. The failure mileage was 30,000.

- Maplewood, NJ, USA

problem #11

Oct 172017

Pilot 6-cyl

  • 12,000 miles
Steering wheel jerking left or right. Jerking occurs erratically and unpredictably; steering wheel jerks at highway speeds which could easily cause the loss of control of the vehicle on the highway and is very dangerous and stressful since it is not clear when the wheel jerking will occur while driving. It does tend to occur while on curved roads, appearing to try to jerk the wheel straight when the car steering needs to be adjusted to stay in one's lane; red and amber malfunction lights come on and off frequently. In particular, the tire pressure monitoring system (TPMS) light comes on and off regularly even without the jerking steering wheel. The TPMS warning light also often flashes at the same time as the jerking steering at highway speeds such as around 50 mph. Red display of brake light warning and amber display of brake system warning often occur, sometimes paired with the jerking steering wheel. The jerking occurs typically on the highway at speeds such as 50 or 55 miles per hour.

- Ny, NY, USA

problem #10

May 202019

Pilot

  • 25,000 miles
The contact owns a 2017 Honda Pilot. The contact stated that the vehicle lost power while traveling on an incline. Also, the brake pedal was soft and traveled to the floorboard when being depressed. In addition, the collision and brake warning indicators illuminated. The contact drove to ryan Honda of minot (3701 S broadway, minot, nd 58701, 701-852-1111) to be diagnosed, but no failure was found. The contact also stated that certain electrical features on her vehicle sporadically failed to operate when needed. The manufacturer was not notified. The vehicle was not repaired. The failure mileage was 25,000.

- Gilette, WY, USA

problem #9

Aug 132019

Pilot 6-cyl

  • 63,500 miles
The contact owns a 2017 Honda Pilot. While the vehicle was stopped with the auto idle engaged and air conditioner activated, the brake pedal was released and the vehicle stalled. Also, the gear shifter went into park. The contact had to press the engine start button several times for the vehicle to restart. All the warning indicators on the instrument cluster were illuminated. The contact called Honda of covington (100 holiday square blvd, covington, la 70433, (985) 892-0001), but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 63,500. The consumer stated a software update was installed and a battery check, but the problem persists.

- Loranger, LA, USA

problem #8

Feb 092019

Pilot

  • 30,000 miles
On two occasions I was driving at a speed between 30-45 mph on a state highway when for no apparent reason the auto braking system slammed on the brakes nearly causing the car behind me to hit me. The second time the road was slick and I nearly lost control.

- Cedar Lake, IN, USA

problem #7

Jun 222019

Pilot

  • 22,000 miles
At traffic light, car wont stop during braking, there was an abnormal vibration. Speed was +/-20 mph. I had to turn right to avoid accident and after 300ft car stop, brakes work to normal again. Incident happened in quiet fm road, about 1 miles from home. Mileage 22K.

- Spring, TX, USA

problem #6

May 022018

Pilot

  • 12,000 miles
This vehicle appears to have faulty brakes - either by design or by manufacturing. While I cannot comment on the chances of brake failure but the performance of the brakes is unsatisfactory and unpredictable. I'm fairly confident I'm not the only one affected. I would personally investigate the brakes on the current generation Honda Pilot as they appear to be a potential safety issue. But, the decision to undertake this exercise of investigating Honda is up to you.

- Irving, TX, USA

problem #5

Dec 092018

Pilot

  • miles
The contact owns a 2017 Honda Pilot. While driving at unknown speeds, the brake pedal was applied, but failed to respond. As a result, the vehicle crashed into two vehicles. In addition, there was an abnormal vibration in the vehicle. There were no warning indicators illuminated. The air bags did not deploy. There were no injuries and a police report was not filed. The vehicle was towed to an independent mechanic for auto body repairs. The local dealer and manufacturer were not contacted. The vehicle was not diagnosed or repaired for the brake failure. The failure mileage was unknown.

- Clovis, CA, USA

problem #4

Sep 232017

Pilot

  • 1,000 miles
Purchased our 2017 Pilot straight from dealer in Feb 2017; by summer, brakes would squeak when pressure applied - got much worse over time. Sent multiple videos over next 12 months, had car in for repair at least once a month - service dept could never resolve issue, despite replacing brake pads and entire brake system. Per dealership, american Honda Motors refuses to acknowledge problem despite dealership doing so.

- Barrigada, GU, USA

problem #3

Mar 212018

Pilot

  • 26,302 miles
I have 2017 Honda Pilot touring. I have a reoccurring problem with the anti break mitigation system. It continually activates in multiple driving situations that do not require it to activate. This problem occurs when I'm driving at different speeds, with and without the cruise control is set, and on any type of road. I have taken it to the dealership 5 times to have this problem corrected. They have been able to duplicate the problem. They have tried to repair this problem 5 times without success. The anti break system continues to activate incorrectly on almost a daily basis. The dealership has stated that there isn't a problem and that I can turn off the anti break system and drive my vehicle without it. I paid for this feature and I do not think that I need to turn it off as it is a safety feature of my car. This is a serious safety issue and it needs to operate correctly. I also had to replace the fuel injection system.

- Grand Haven, MI, USA

problem #2

Dec 272017

Pilot

  • 65 miles
The contact owns a 2017 Honda Pilot. While driving 20 mph, the vehicle stalled and the check engine warning indicator illuminated. Also, the brake pedal was applied, but failed to respond. The contact stated that it was difficult to keep the vehicle aligned while driving. The vehicle was taken to scott Honda of West chester (706 autopark blvd, West chester, pa 19382, (610) 692-6000). The vehicle was repaired, but the failure recurred. The manufacturer was not notified of the failure. The failure mileage was 65.

- Downingtown, PA, USA

problem #1

Jan 142018

Pilot

  • miles
This might be an unknown issue, but upon startup, the brake pedal is very stiff and hard. Few times, I couldn't start the car because the brake was so stiff, I couldn't press on it with my foot, and it went into accessory mode. I took it to 3 different dealers, they keep telling me that it's normal. Advantage Honda tried replacing the battery, but that didn't help. All they could do is a multipoint diagnostic on it, where the computer won't show anything. Dealers are telling me it's normal, but why is my neighbor's 2017 Honda Pilot not giving him the same problem" it can't be normal because when I first purchased the car in Aug. 2017, and up until mid Oct. 2017, the brake pedal was fine. Then after that, it only happen overnight, then now it's happening every time I start the car, it gets very frustrating when you have to slam the btrake pedal in order to start the car. I've driven other vehicles with push button starts for many years in the past, and I've never encountered an issue like this. Could this be an issue with the hydraulic brake system loosing vacuum supply where dealers don't want to bother taking a closer look at the issue because they don't make that much money if it's still under warranty" I've called Honda of America, they told me to bring it to a dealer, but dealers are not helping or even explain why is the brake pedal doing that other than say it's normal. As soon as I start the car, the car runs fine. Please help me understand why my car is like this. Thank you for your help.

- Whitestone, NY, USA