While at a red light, the auto idle engine feature completely stalls the vehicle. This has happened more times that I can count at this point. Basically, if I leave the feature on, at some point in route, it will stall. Of course, I have brought it in several times to the dealership to be told that nothing is wrong with the vehicle and the computer doesn't register/read any kind of code or error. When the brake pedal is completely depressed, the vehicle shuts down, radio, lights everything. When the brake is released, it seems to try to fire up, but stalls instead. Lights are projected onto the dash saying "to start engine: Brake + pedal". this does not immediately start the car. It takes several tries and lately I have found that I have to keep my foot off of the pedal and hit the start button to turn "off" the vehicle (even though it is already stalled). Then, I can start it. I am always in a busy intersection at a red light when this occurs which is frightening. It has taken up to two minutes to get it restarted and lights have turned green, horns have been blasted and I have been swerved around by oncoming (behind) vehicles.

- Prairieville, LA, USA

This problem involves the auto-idle stop feature of my vehicle. While stopped in a long line of cars, and the brake pedal depressed, I had been moving forward slowly in this line. Each time I take my foot off the brake pedal, the engine restarts automatically, and I pull forward. Then, when I hit the brake again and stop, the engine shuts off, but usually goes into accessory mode. First, this started to malfunction and the radio, electrical system would shut down, incorrectly, then restart once I took my foot off the brake. But then, on this particular Saturday, when I took my foot off the brake one particular time...the car did not restart. The whole car, electrical system and everything shut down. I then tried to manually restart the car by putting the car in park, depressing the brake pedal, and pressing the start button. The car just clicked, and all the lights on the dash were flashing on and off. The car would not restart!! I tried over and over, and nothing! I had 40 + cars behind me in this line! everyone was beeping their horn and impatient. I then tried to put the car in neutral so I could try to push the car out of the way and the line....but the dash warning message said the car could not be put in neutral without the car being started!! the car was dead! I couldn't move it, I couldn't turn on emergency flashers, nothing! it was a bad situation. I had to call a friend to bring jumper cables to jump start the car. But it clearly was not a battery issue. The battery was checked after I got the car started again...and it is fully charged! so this was clearly a problem with the auto- idle stop feature!! I did some online research and found thousands of online complaints about this exact issue! it's put many people in very dangerous situations. I reported this to Honda usa customer service. This issue needs to be addressed and a recall put in effect!

- Washington, DC, USA

Auto idle stopped engine waiting in traffic and then it would not restart. I took my foot off the brake, pressed the gas and nothing would work. Eventually, I was able to get the vehicle in park, turn it "off" and then turn it back on.

- Charleston, SC, USA

Few minutes after my wife got home the car alarm began beeping and there was a fire coming from the engine of the car. We called 911 and the fire kept getting bigger. Once the fire department arrived and put out the fire we saw a huge damage on the car. We don't know how the fire could have started while the engine was off. We are concerned about the safety of this company's car.

- Brownsville, TX, USA

The vehicle when stopped or at low speeds when idling, flips from drive to neutral. The the battery lights red and the oil lights red on the dash. The vehicle seemingly shuts off. You have to put it in park, press the start/stop button and the vehicle restarts. It generally happens several times in a row episodically, but not over long stretches of time. It seems impossible to replicate until it happens the next time.

- Sparrows Point, MD, USA

Auto engine idle will not start the car back up sometimes. If I forget to disable the auto engine auto before each trip, sometimes we will stop at a light or stop sign and the engine shuts off like it is supposed to. The problem is that periodically, the engine will not start back up when we are ready to go. The whole car shuts off and there is a specific order of pressing the brake and pushing buttons that we have to go through to start the car back up. Very dangerous while sitting in traffic. Has happened numerous times. Have taken to dealership numerous times with no solution. I have a video of it after it is shut down, but cannot attach it because it is more than 5mb.

- Calhoun, LA, USA

Electrical issues include keyless entry system failure, auto-lock no longer locking the vehicle as you walk away from it, crash mitigation system failure, radio stations no longer coming in clear. Has happened several times and the dealership says that they have adjusted something but then it happens again.

- Nephi, UT, USA

The keyless start system problem light will not shift off.

- Williamsburg, VA, USA

Stopping the full electrical system turns on then off. This happened at traffic lights in the city, on a hill with stop sign in san francisco or city, it also happens in drive through basically whenever you stop from a moving motion. The dash information system flashes and flickers, the Pilot then has to be put into park and push start button to turn the motor back on. This has.been dangerous as this issue has burned out a battery and had to tow the Pilot to the dealership and they didn't reimburse and said it was a maintenance battery issue. I have followed my wife in another car and the tail lights and the license plate light flicker. This is intermittent as the dealership will not investigate as they can't duplicate this issue,

- Rocklin, CA, USA

The car would not go into reverse and when it finally did and we pulled out we received a transmission problem warning

- Brooklyn, NY, USA

Keyless start system problem error appearing on dashboard. Vehicle has 47,000 miles on it. Electrical is going haywire in that lights intermittently turn on, all error lights flash on dash and dash tries to boot through various ignition states (accessory mode, idle, etc). Car alarm will randomly go off, and it takes several minutes to disengage alarm because key fob not working correctly when alarm is engaged. Had to disconnect car battery to make it stop. Key fob batteries were replaced 6 months ago so not that. Dealership said that they needed to order a part and that Honda was aware of this issue and would pay for about 90% of the cost of parts and labor, so the manufacturer is aware that this is an issue. Dealership spent roughly 2 hours running diagnostics on it. Happens randomly (3 times over the course of 4 weeks) when vehicle is parked in garage, and key fobs are sitting out, face up, not being pressed in any manner that might accidentally engage a button.

- Covington, KY, USA

My wife has reported on several occasions that when the idle-stop feature is turned on and the vehicle has come to a stop, the engine cuts as intended but will not restart when pressure is released from the brake. Numerous lights within the instrument panel, with the exception of the check engine light, illuminate, the transmission shifts itself into neutral. The vehicle says to shift into "park", press and hold the brake and restart the vehicle using the start/stop button. I have tried to duplicate this while driving the vehicle. Yesterday, this same occurrence happened to me only I was not able to readily restart the vehicle. This latest occurrence happened in heavy traffic at a busy intersection. My wife reports having had this occur at least six to seven times, once while in traffic on the freeway. I have brought the vehicle to Honda in the past because of the vehicle jjuttering at low speeds and because of this issue. Each time I was told that because no error code was found and the issue could not be duplicated, there was nothing they could do. This issue is a potential disaster waiting to happen.

- Eastvale, CA, USA

While stopped the auto stop engages turns off the engine and if the ac is running at that time, instead of the the engine restarting when the gas pedal is engaged, the car stalls and shuts down. Dealer states cannot correct the issue (permanently turn off auto stop). I see multiple complaints so far related to this design error but no action in terms of recalls.

- San Juan Capistrano, CA, USA

I have 30,000+ miles on my 2017 Pilot elite. About a year ago, I started experiencing issues with the auto idel stop feature. I first noticed that the auto idle-stop was hesitating when the engine would start up upon lifting my foot off of the gas. Later, in conjunction with the engine hesitation, I noticed that the radio would also "cut out" and the whole car would turn off and back before being able to drive. After that, the issue progressed to the vehicle completely stalling out and I would have to push park, put my foot on the brake and then push start in order to get the vehicle to move. These stall outs are happening just as I pull out into traffic, often leaving me and my family in harm's way. This is not safe. Upon taking the vehicle to the dealer I get the standard line of "we can't reproduce the issue" and I am sent on my way only to later continually experience the issue. Not happy with Honda. The NHTSA needs to make them address this issue.

- Oregon City, OR, USA

The 2017 Pilot stalls while in operation due to a defect in the auto-off while idle feature. When you depress the brake pedal, the engine will shut off completely and will often not restart as intended when you release the brake. The engine will also shut off if you press the auto-engine-off while idle button to deactivate the idle-off feature if pressed while completely stopped. For all of these situations it is difficult to restart the vehicle and it remains stalled on the road for more than a minute. It's terrifying. This began before 25K miles on the car - which cost around $42,000. This is happening multiple times a week. It's unacceptable for a vehicle this young to be putting families in danger.

- Austin, TX, USA

At apprx 50K miles (March 2020), display panel intermittently indicated "keyless start system problem" and now (Sept 2020) that error code is constant. For a few days recently the error code disappeared, but it came back... the code shows when you start the car. The car does start every time but I am worrying that one day it may not. I googled the problem and did some of the remedies (change the fob battery, press the brake for 30 secs while the car is on) but the error code remains. Seems a lot of others are having this issue. I called the local Honda dealership and spoke with a service rep who said he comes across the problem a few times every week and does replace the keyless starter button.

- Fullerton, CA, USA

Car was fine all day. Parked with the engine shut off for two hours whole I was waiting for my kids. When I picked them up and started the car, it has a warning. My 2017 Honda Pilot only has a little more than 38,000 mi and now it's saying "keyless start system problem". I have read a lot of articles with the 2016 and 2017 Honda Pilot having the same problem. The problem persists even after I changed my battery for my key fob, thinking it could have been the problem. I tried both key fobs, problem is still there.

- Norwalk, CT, USA

The engine with shuts off normally when I come to a stop when I have the system engaged. The problems begin when I take my foot off the break expecting the engine to start up again. What happens consistently (though not all the time) is that when I take my foot off the brake, the engine shuts off, shifts itself into nuetral, and I have trouble getting the engine to start up again. This occurred two separate times. I brought the car to the dealership and they can't find anything wrong with it.

- Higganum, CT, USA

When my 2017 Honda Pilot touring enters idle stop mode, it has begun to stall when you release the brake to re-engage the engine. This happened first in a parking lot on 6/17/20 when leaving parking area to enter main road. Vehicle shifts into neutral. Must put it into park. Then hit start button. Then put vehicle back into drive. Took it to dealership (under warranty) on 6/23/20. Could not duplicate problem, but identified codes: P170B-dog clutch a abnormal operation, U0230-gauge lost comm w/ptg, U1281-gauge lost comm w/micu, U0199-micu lost comm w/master switch, U0180-climate control lost comm w/master switch. Technician noted in report that they inspected the freeze data, trans had no input speed, so code must have set during an idle stop. The technicians could not replicate the problem, so they reset the code and asked me to bring the vehicle back in if it happened again. While driving on the freeway on a bridge crossing the columbia river on 6/23/20, this happened again. I was in stop-and-go traffic in the center lane of the bridge. After one of many short idle stops (engine off for about 1 second) I took my foot off the brake and the engine stalled. Same issue. Shifts to neutral. Must put in park. Hit start button (twice). Engine starts. Shift back into drive. Took 30-60 seconds while traffic tries to maneuver around me. Lucky I was in the middle of the queue (not back) as taking my foot off the brakes would imply to the driver behind me that I will be moving again. Definitely a safety hazard that could ultimately lead to injury/death. I returned the vehicle to the dealership again. They did not find any codes this time. Tried to return my vehicle to me without doing anything. I argued per my previous visit that they had reset the codes and asked me to return if this recurred. Awaiting resolution.

- Olympia, WA, USA

While traveling South on I-95 from baltimore, md to Washington D.C., near kenilworth avenue, the engine idle shutoff on my 2017 Honda Pilot touring engaged when I was forced to stop due to a traffic slowdown. When I took my foot off the brake, instead of restarting as it should have, all of the warning lights came on and the engine stalled. I shifted into "park", engaged my emergency flashers, and attempted to restart the engine several times without success. While stopped, I was nearly rear-ended several times because traffic started moving as soon as I took my foot off the brake. I was in a center lane and unable to exit the vehicle or move it from traffic. I was finally able to get restarted after a few minutes and several more tries. I had previously had the vehicle in for issues with the engine idle shutoff and the dealer had replaced the battery, which I thought had fixed the problem. When I took it in this time it happened they say the battery is good and "cannot duplicate the problem". there is a broad base of internet postings for this problem on 2016 - 2018 Pilot elite and touring vehicles, with the 9 speed transmission. There is no way to permanently turn this feature off and I believe it represents a serious safety hazard, especially for highway travel.

- Springfield, VA, USA