10.0
really awful- Crashes / Fires:
- 1 / 2
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 9,331 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Electrical System -?" Body Control Module The BCM in my 2017 Honda Pilot fails intermittently, causing the alarm to activate randomly, warning lights to flicker, and battery drain. The issue occurs without warning, even while parked or driving, creating distraction and reducing confidence in the vehicle-??s safety. Numerous other owners have reported identical issues online and with NHTSA, indicating a systemic defect. Honda should issue a recall to address this problem.
- Mount Laurel, NJ, USA
Failure occurred at highway speed. A host is warning light came on and the car lost power. Lights that came on included emissions, traction control, power steering, all wheel drive and towing (I wasn-??t towing anything). No lights were on before the incident. The vehicle lost power and could not maintain any speed. I was able to roll into the breakdown lane. The vehicle was brought to a local Honda dealer who preformed the diagnosis and determined the issue to be a failure of the high pressure fuel pump. Seems this has been the source of several recalls including the 2017 pilot but not my vin. It seems like the recall my need to be expanded
- Attleboro , MA, USA
After fixing a few of the recalls, the alarm on my 2017 Honda Pilot would start going off at random times. After several attempted fixes - replacing the key fob batteries, replacing the car battery - the issue has persisted and we noticed a clicking noise coming from the dash. Essentially the car would attempt to turn on without anyone near it. There are no warning messages present. Thus far, it has not replicated while driving. We have just taken the issue to the Honda dealer and they have come back with a $1400 charge to replace the Smart Power Control Module. In researching the issue, I've seen a number of owners have this issue with 2016-2018 Pilots and even seen some complaints in your database.
- Norwood, MA, USA
The alarm kept going off randomly/intermittently. Honda recalled the control unit/alarm/tpms control unit on Honda Ridgeline bit not on Honda Pilot.
- Las Vegas, NV, USA
Transmission seems to be slipping the truck in getting louder when I switch gears it takes a min to take off
- Grand Rapids, MI, USA
The contact owns a 2017 Honda Pilot. The contact stated that upon coming to a complete stop, the auto idle stop system activated, turning the vehicle off. While attempting to continue driving, the contact became aware that the system had failed to restart the vehicle. After several attempts, the vehicle was able to be manually restarted. After restarting, the vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to duplicate the failure. However, the dealer replaced the battery as a precaution. The vehicle was repaired, but the failure reoccurred. The manufacturer was not notified of the failure. The failure mileage was 76,000.
- Amherst, VA, USA
Pilot will shut off at stop signs and red lights. Software update completed in 2023 but issue persists. I shut the -??feature-?? off as soon as I turn car on. It has happened despite this. It may be draining the battery. On third battery in two years. Currently at dealership to complete next warranty update.
- Buda , TX, USA
My Pilot has stalled multiple times at a stop light when the auto stop feature restarts the engine. It seems to happen most frequently when the heat or air conditioning is running as if there is not enough power to restart the engine. I did have the service bulletin software update performed, which seemed to solve the issue initially. The vehicle has stalled twice in the last few months.
- Lindenhurst, IL, USA
Issue where the headlights would come on intermittently while parked in garage, horn would start going off intermittently, car making noises while sitting parked every few minutes. Appears to be a common issue related to the Keyless Access Control Unit (a.k.a. Smart Power Control Unit).
- Cypress, TX, USA
All of the warning lights come on the dashboard, the D for Drive flashes. While driving the vehicle downshifts and stalls and loses power and 75% of the time when you come to a complete stop the car completely stalls, loses power and you have to manually turn the engine off and restart the vehicle.
- Lake City, FL, USA
My 2017 Honda Pilot in 4/2023 I was driving the belt way my hood was bouncing as if it was going to fly off an kill us all and who was behind us in rush hour traffic. I called made appointment with dealer. My son went on line there was a recall for 2017 Pilot for hood problem, but not my Vin # I was very very upset. I was told it was fixed when I was there last. I told the dealer if they didn't fix it put it in writing. So my family will know what happen to us if that hood came off. Now my Pilot has been jerking sputtering when I take off it's been going on about a year. I keep putting it off until. I was almost hit in the back trying to get on the beltway, everyone screaming. So I check the recall list Guess what there is a recall on the 2017 Pilot but not with my VIN #. Sometimes, my auto start won't work. My dash radio will go black for a minute, so that's and electrical issue. We are going to have a problem if my grandchild can't watch here movies on the monitor when we go for a ride. Why is my Pilot having the recall issues and not on the recall list? I looked up recall for 2017 Honda Pilot there is one for Fuel Pump please add my Pilot to the recall list please. I love Honda's my whole family does, I hate to have to change.
- Owings Mills, MD, USA
My car started sputtering and lost power on the interstate and the dash lit up with warnings while driving. I brought the vehicle home and the code is for a bad camshaft position sensor after only 78,000 miles. That is absurd. The neglect for safety here is astonishing by Honda.
- Bowling Green, KY, USA
Engine fails to restart after the engine idle stop shuts off the engine when stopped. It is difficult to restart the engine from this state and creates a safety hazard with the car being disabled for a period of time. It does not happen every time. The battery in this vehicle was replaced 18 months ago and the vehicle has no trouble starting normally.
- Wexford, PA, USA
Honda has a bulletin 20-117 Warranty Extension: 2016-17 Pilot and 2017 Ridgeline Keyless Start System Error with DTC B12C5 That does not include my vehicle VIN but my vehicle is having this exact issue. This warranty extension needs to be extended to all vehicles with this year and model as the issue is obviously happening to them.
- Roswell, GA, USA
Car shut down while driving on highway. After 10 Seconds, restarted but engine was sputtering along.
- Franklin Square, NY, USA
The car engine was revving up intermittently, with rough shifting of gears, poor acceleration and 3 of the dashboard malfunction indicator lights activating - emission system, transmission system, and blind spot information system. Car still at dealer.
- Oak Park, CA, USA
Vehicle fails to restart after the auto engine idle stops the car. Looks like this is a known issue but the dealer I bought this car from isn't doing anything to fix it.
- Lenexa , KS, USA
After driving for over 30 minutes, mixed highway and road, at a stop light, the autostart failed, engine turned off, and went into neutral, w/ a warning the autostart failed. Put into park and restart engine. Cars honking, got the car started after 30 seconds or so. Did not immediately go into park when pushed!
- Las Vegas, NV, USA
I have had a problem with my vehicle throwing the same codes for over a year and my mechanic and I could not figure out the problem. Finally he ran a report and showed me that these codes match recalls that should have been done on my vehicle but have not been done. I don't know who put it in the system that they had done it but my vehicle is not safe or okay and the dealership won't address my problems because their system shows that it was already fixed.
- Springville , UT, USA
- Dardenne Praire, MO, USA