10.0

really awful
Crashes / Fires:
0 / 2
Injuries / Deaths:
0 / 0
Average Mileage:
7,697 miles

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« Read the previous 20 complaints

problem #23

Apr 232020

Pilot 6-cyl

  • 61,000 miles
Emissions system problem warning came on and stayed on vehicle at 61,000 miles dealership states fuel ejectors are contaminated and must be replaced. This is a recurring issues with Honda Pilot since 2016.

- Fresno, TX, USA

problem #22

Mar 292020

Pilot

  • 27,366 miles
Honda Pilot elite does not auto re-start condition after going into an auto idle stop. I tried to re-start the vehicle by placing the gear into the park position and pressing the start button. This leaves me stranded at a stop lights and signs and imposes risk to self and others.

- Kansas City, MO, USA

problem #21

Feb 252020

Pilot

  • 32,000 miles
Car shuts down completely T a stop position and computer readout instructions are to put the car in park and then go thru initial start actions. Purchased car in Feb 2019, problem started within days of purchase. Returned it to dealer multiple times with no improvement, Feb 26th 2020 took car to dealer again due to this problem and the radio effected the last shut down time with a loud buzzing noise. Was informed they would have to keep car overnight so the valve clearance could be checked while car was cool. I have found that this problem has been ongoing for four years. It is unsafe and very nerve racking when your car dies through no failure of the driver and other impatient motorist sounding their horn because you aren't moving. One has to worry about one of those impatient drivers not paying attention to what's going on and hitting their gas pedal when the traffic light goes green and all of a sudden you are rear ended. Four years is long enough, even I realize that this problem didn't start with these cars until the introduction of the electronic computer shifting and the auto stop shut down process was introduced in these cars. This shut down of the engine has only happens on public streets and when the vehicle is stationary. Honda of gainesville, fl has an open case on my vehicle. Records are on hand if needed.

- Gainesville, FL, USA

problem #20

Feb 222020

Pilot

  • 55,200 miles
The auto idle feature in my car my car off completely and then won't allow it restart immediately. It causes a stall at lights. It often takes trying to start the car for several minutes before it will turn back on. This has happened several times. It can never be fixed by the dealer. They don't know how to replicate the issue in the shop.

- Friendswood, TX, USA

problem #19

Feb 232020

Pilot

  • 42,000 miles
Getting an emmissions system warning on vehicle. Vehicle has under 50K miles. Issue caused vehicle to lose power at highway speeds and was unable to maintain highway speed. Vehicle is displaying two obd fault codes P2652 P0430.

- Collierville, TN, USA

problem #18

Aug 012019

Pilot

  • 22,000 miles
From a stop, at times when I take my foot off the brake with the auto-engine idle set to "on", when I try to accelerate, the engine will cut off. The car puts itself in either neutral or park, then I have to restart the car - depress brake and press button - after 30 seconds to a minute. I was lucky not to have been rear-ended since at a green light, other drivers go, and do not expect a driver in front of them to stop.

- Atlanta, GA, USA

problem #17

May 242018

Pilot

  • 12,000 miles
While driving on the highway, my 2017 Pilot elite spontaneously accelerated and rpms revved. I tapped the brakes and it returned to the normal speed. Traffic was sparse, but if it had been busier this could have easily caused a collision.

- Atlanta, GA, USA

problem #16

Feb 032020

Pilot

  • 20,000 miles
Auto engine idle stop: Stalling when active

- Waban, MA, USA

problem #15

Dec 192019

Pilot

  • 55,000 miles
I take my 3 year old, 60K mile Honda Pilot in for emissions system problem light. I am presented with the following fault codes: 19-072 mil comes on with dtc P0430 or dtc P0430 with P030X, P219A, P219B (with software update) - include all parts from bulletin I need a full fuel injector replacement at the cost of $2,000. This is clearly an issue with the 2016-2018 Pilot, but Honda has issued no recalls. Fuel injectors failing at 20-70K miles?!

- Chesapeake, VA, USA

problem #14

Jan 252020

Pilot

  • 40,000 miles
At approx. 40,000 miles and after only 2 years of ownership, emissions problem dash warnings illuminated during normal use. Dealer diagnostic reveals all fuel injectors need replacement. Discovered that this problem is known to Honda's to affect 2016 and 2017 Honda Pilot models. An internal service bulletin revealed that the problem was due to an error during manufacturing, yet no recall has been announced and Honda is not assisting customers in repairing the issue. Instead, Honda ian leaving customers to pay $1,500 to replace the fuel injectors. Fuel injectors should last the entire life of a vehicle. Honda should be liable for this problem which is well-known and researched as their responsibility.

- Wauconda, IL, USA

problem #13

Sep 202019

Pilot

  • 29,000 miles
About 6 months ago, when my car had less than 30K miles. My car would stall while the car was in "auto idle-stop mode". initially, I first noticed that the auto idle-stop was hesitating when it would start up. Then things got worse and I noticed that the radio would turn off and I'd hear all of the chimes like when I start the car. I brought my car to Honda to have this fixed. They said it was the computer and claimed they fixed it. The problem still continues. I also had a conversation with the service manager and he promised he would inform Honda corporate. I never received any follow up. I googled this problem and have found out I'm not the only one. This is dangerous because sometimes I need to make a turn and my car has stalled and adds a few seconds. There are other people experienceing the same problem: Https://www.piloteers.org/threads/elite-shuts-off-at-stop-light.157005/

- Potomac, MD, USA

problem #12

Oct 222019

Pilot

  • 47,000 miles
Our 2017 Honda Pilot started turning on every warning light in the driver console and also indicated a problem with every system in the car - safety systems, collision avoidance systems, emissions systems, etc.. these lights turned on and would not turn off. It also started running very roughly. We took it into smart Honda in des moines to diagnose the problem. They indicated the fuel injectors needed to be replaced and they were not covered under the drivetrain warranty - no idea why that's the case. We declined, the lights turned off, and then back on again over several weeks. We don't feel safe driving the car given that it's telling us all the safety systems are faulting. Researching this issue, it appears that many many owners of similar versions of the Pilot are experiencing a problem. Honda refuses to help resolve the issue and it's clearly a systemic problem with the vehicle. My family feels very unsafe in the vehicle now and Honda needs to take ownership of this problem and resolve for all the customers experiencing it.

- Adel, IA, USA

problem #11

Nov 052019

Pilot

  • 20,000 miles
Huge/loud pop of radio, car doesn't beep, is still in drive, but is dead when: Stopped but not sure that autostart is on' both times this horrible one happened, it was a very brief press on the breaks (11/5: on freeway; 11/6: at stop sign). Screens on dash popped loudly, and suddenly engine was dead. C.situation: This was not a full autostop issue, so there wasn't any expectation that it was going to restart, rather it was still in drive and the engine was going. Suddenly I am rolling backwards as engine is dead. I am still in drive, so I have to press the break to stop rolling into the car at the stop behind me! then I try to put it in park or press drive again, that doesn't work. I have to completely reboot the car by pressing break and pressing power button, then press drive. This is incredibly scary on the freeway because this was not as slow moving traffic as when the other situations happen (I.e. you are just pausing, not stopping long enough for autostop to do it's thing). D.repercussions: Seems that after the huge 'pop' one of the screens under steering wheel is not working properly. There is a blank screen instead of the 'home' one which normally shows things like your cruise control following distance/set rate. Also the buttons for collision and lane departure turned off and I had to turn them on manually. E.frequency: First happened Tuesday this week driving home from work, car had been parked all day, this was about 35 min into my commute., I called and made yet another appointment to have it looked at. Then it happened the next morning, was chilly, this time happened within four minutes of starting up. F.priority: I am extremely lucky I didn't have a fender bender either time. This should never happen, you should be able to trust that your engine is going to stay running. This will also get us in an accident.

- Portland, OR, USA

problem #10

Sep 202019

Pilot

  • miles
Check engine light indicates an emissions problem at 52000 miles. Dealership recommends fuel injector replacement although vehicle has been properly serviced at every milestone. Many other 2016-1019 Pilot owners complaining about the same issue.

- Boise, ID, USA

problem #9

Aug 082019

Pilot

  • 38,000 miles
Have a 2017 Honda Pilot touring with 39K miles. Usually the car goes into 'accessory' mode when the auto idle stop kicks in but a couple of months ago something new started- I experienced a total stall for the first time, and it has happened 3 more times since. The car turned completely off, but it did not restart automatically. The dashboard was lit up with problems. I put the car in park and frantically tried to restart it as I was on a highway in traffic. Once it was restarted, I disabled auto idle stop and I've been disabling it ever since. However, this is a manual fix and is not always something one remembers to do, especially since we have a new 16-year-old driver entering the fray in our home soon. After researching this extensively online, there appears to be a knee-jerk reaction from Honda to replace the batteries in these affected vehicles, but it is not stopping the issue, according to multiple accounts. The NHTSA has many documented cases of this and it is an obvious safety issue, but no recall is yet in place. Called Honda usa customer service at 9:30 am today and verified there are no recalls regarding this problem and if the car is out of warranty that there would be no financial relief for necessary parts/labor related to this issue.

- Hershey, PA, USA

problem #8

Aug 132019

Pilot 6-cyl

  • 63,500 miles
The contact owns a 2017 Honda Pilot. While the vehicle was stopped with the auto idle engaged and air conditioner activated, the brake pedal was released and the vehicle stalled. Also, the gear shifter went into park. The contact had to press the engine start button several times for the vehicle to restart. All the warning indicators on the instrument cluster were illuminated. The contact called Honda of covington (100 holiday square blvd, covington, la 70433, (985) 892-0001), but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 63,500. The consumer stated a software update was installed and a battery check, but the problem persists.

- Loranger, LA, USA

problem #7

Aug 112019

Pilot

  • 34,000 miles
I just purchased my Honda certified '17 Pilot elite one month ago. I would notice that the car would lag when using the auto idle stop function, it would sputter, and eventually and now multiple times, it would stall out at a stop light or stop sign when I was in auto idle-stop and took my foot off of the brake to go. My Honda Pilot stalled in the middle of an intersection, waiting to turn left, of a busy main highway, with my husband and young children inside. When it was safe to turn, took foot off of the brake and the car stalled. It took many frantic attempts to get the car to turn back on to be able to move safely out of the intersection. This car has placed myself and my family in danger now on multiple occasions. Took to dealership where they inform that they have never heard of this happening, and that they do not know what is wrong. Car has been to the dealership twice for same issue now, in one month.

- Mount Pleasant, SC, USA

problem #6

Jan 082019

Pilot

  • 37,848 miles
Today, 01/8/2019, the emissions system problem warning appeared on dash while driving car at approximately 45mph. Vehicle was in economy mode. Just had the vehicle in the shop for B01 service two days ago. Blogs state that it is a know fuel injector or fuel injector rail problem.

- Mt. Bethel, PA, USA

problem #5

Jul 012018

Pilot

  • miles
The vehicle has started jerking while accelerating.

- Dixie, GA, USA

problem #4

Jun 302017

Pilot

  • 14,000 miles
The contact owns a 2017 Honda Pilot. While driving various speeds and attempting to turn the steering wheel in either direction, the vehicle accelerated rapidly on its own without warning. The contact stated that the vehicle stopped and resumed normal operation automatically. The vehicle was taken to a local dealer (atlantic Honda, 1375 sunrise hwy, bay shore, NY 11706 (631) 665-0005) where it was diagnosed, but no failure was found. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 14,000.

- Lindenhurst, NY, USA

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