10.0

really awful
Crashes / Fires:
0 / 2
Injuries / Deaths:
0 / 0
Average Mileage:
8,489 miles

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« Read the previous 20 complaints

problem #51

Apr 112021

Pilot

  • 81,000 miles
Vehicle will not restart after engine auto idle engages. When lifting foot off the brake to begin driving car will not restart and says you must go into park and press brake. Radio and lights are still on. Even after shifting into park and pressing brake it will not start. After removing foot from brake and pressing stop car will completely turn off. We can then press start and car will usually start within three or four tries. This has happened about 10 times, with the last being in the center lane of a major freeway. Traffic came to a stop and when we started going again I was completely stuck in the middle lane with cars going all around me. Has also happened multiple times at stoplights and in drive throughs. I try and always disable this feature but forget sometimes.

- Portland, OR, USA

problem #50

Mar 262021

Pilot

  • 44,070 miles
I have a 2017 Honda Pilot touring AWD (purchased in Dec 2017) and experienced the auto-idle stop stall numerous times. The issue occurs when the car is stopped (at a traffic light) and the auto engine idle is on, when I lift the brake to press the accelerator, the car shuts off the engine completely, puts itself in neutral or park, and requires me to put the car in park (if not there already) and restart (press brake and ignition button). I then struggle to start the car (attempting multiple times) and restore it to drive. This is a major safety issue that occurs in the middle of traffic. I can't image stopping on a railroad track for any sustained time. It should be immediately addressed with Honda for recall action.

- Ashburn, VA, USA

problem #49

Mar 222021

Pilot

  • 18,000 miles
While stopped at an intersection with the brake pedal depressed and the airconditioning on, the engine went into idle/fuel saving shut down mode as expected. When the brake pedal was released and the accelerator pressed to move forward again, the engine stalled out and numerous dash warning lights illuminated. I put the car in the park and was able to restart the car, but only after several attempts. Fortunately I was in my neighborhood and not at a busy intersection in heavy traffic. This is the first occurrence I've had. I have no idea why the problem occurs other than the idle switch, if there is such a thing, is failing. I bought the car new in va, Dec 2017 and it has only 18000 miles, now in fl. I've just read numerous other complaints relating the same or similar situations. Many people report the situation worsens with time and most have had no resolution from their Honda dealerships. Isn't it time for Honda to be told to fix this problem before someone has an accident or gets injured??

- Biscayne Park, FL, USA

problem #48

Feb 262021

Pilot

  • 30,000 miles
Auto engine idle will not start the car back up sometimes. If I forget to disable the auto engine auto before each trip, sometimes we will stop at a light or stop sign and the engine shuts off like it is supposed to. The problem is that periodically, the engine will not start back up when we are ready to go. The whole car shuts off and there is a specific order of pressing the brake and pushing buttons that we have to go through to start the car back up. Very dangerous while sitting in traffic. Has happened numerous times. Have taken to dealership numerous times with no solution. I have a video of it after it is shut down, but cannot attach it because it is more than 5mb.

- Calhoun, LA, USA

problem #47

Nov 042020

Pilot

  • 60,000 miles
The Honda Pilot is equipped with an idle-stop, where the engine shuts down to save on fuel economy when for example stopped at a stoplight. Over the last year I have had major issues with the idle stop feature 10-12 times. I will be stopped at a light, feel the engine shut off, then when it is clear to go I move my foot from the brake to the gas and the engine will kill. The car has then killed while in drive so I have had to frantically get the car to park, and try to restart. However, it usually takes a minute or two to get the car to start up again. A few times cars we coming around a corner and I was still stopped at the now green light. It was very scary being stalled in now moving traffic. I haven't figured out if there is something that makes it kill, it just seems to be sporadic. When I took it into Honda to have it check out they said they couldn't see any issues and couldn't get the car to replicate what I had described. I have read about many other drivers experiencing this same stalling issue from the idle stop, but Honda is not doing anything to help customers. Having your car kill on you in the middle of the road over and over again is a very nerve racking feeling.

- Alexandria, VA, USA

problem #46

Oct 152020

Pilot

  • 55,000 miles
When the auto stop start is on when stopped at a traffic light or any stop for that matter the car sometimes stalls out or it has a delayed restart where the radio and car sounds like it turns off and then back on and then you can go. Sometimes it completely stalls and you have to put the car in park and restart it. It started happening randomly now it is happening more often. It happens a lot when I am driving around town it has not happened when I was driving on the highway.

- Fremont, OH, USA

problem #45

Dec 242020

Pilot

  • 5 miles
The car would not go into reverse and when it finally did and we pulled out we received a transmission problem warning

- Brooklyn, NY, USA

problem #44

Nov 112020

Pilot

  • 43,867 miles
My wife has reported on several occasions that when the idle-stop feature is turned on and the vehicle has come to a stop, the engine cuts as intended but will not restart when pressure is released from the brake. Numerous lights within the instrument panel, with the exception of the check engine light, illuminate, the transmission shifts itself into neutral. The vehicle says to shift into "park", press and hold the brake and restart the vehicle using the start/stop button. I have tried to duplicate this while driving the vehicle. Yesterday, this same occurrence happened to me only I was not able to readily restart the vehicle. This latest occurrence happened in heavy traffic at a busy intersection. My wife reports having had this occur at least six to seven times, once while in traffic on the freeway. I have brought the vehicle to Honda in the past because of the vehicle jjuttering at low speeds and because of this issue. Each time I was told that because no error code was found and the issue could not be duplicated, there was nothing they could do. This issue is a potential disaster waiting to happen.

- Eastvale, CA, USA

problem #43

Nov 102020

Pilot

  • 30,000 miles
While stopped the auto stop engages turns off the engine and if the ac is running at that time, instead of the the engine restarting when the gas pedal is engaged, the car stalls and shuts down. Dealer states cannot correct the issue (permanently turn off auto stop). I see multiple complaints so far related to this design error but no action in terms of recalls.

- San Juan Capistrano, CA, USA

problem #42

Oct 242020

Pilot

  • 32,000 miles
I have 30,000+ miles on my 2017 Pilot elite. About a year ago, I started experiencing issues with the auto idel stop feature. I first noticed that the auto idle-stop was hesitating when the engine would start up upon lifting my foot off of the gas. Later, in conjunction with the engine hesitation, I noticed that the radio would also "cut out" and the whole car would turn off and back before being able to drive. After that, the issue progressed to the vehicle completely stalling out and I would have to push park, put my foot on the brake and then push start in order to get the vehicle to move. These stall outs are happening just as I pull out into traffic, often leaving me and my family in harm's way. This is not safe. Upon taking the vehicle to the dealer I get the standard line of "we can't reproduce the issue" and I am sent on my way only to later continually experience the issue. Not happy with Honda. The NHTSA needs to make them address this issue.

- Oregon City, OR, USA

problem #41

Jan 012020

Pilot

  • 20,000 miles
The 2017 Pilot stalls while in operation due to a defect in the auto-off while idle feature. When you depress the brake pedal, the engine will shut off completely and will often not restart as intended when you release the brake. The engine will also shut off if you press the auto-engine-off while idle button to deactivate the idle-off feature if pressed while completely stopped. For all of these situations it is difficult to restart the vehicle and it remains stalled on the road for more than a minute. It's terrifying. This began before 25K miles on the car - which cost around $42,000. This is happening multiple times a week. It's unacceptable for a vehicle this young to be putting families in danger.

- Austin, TX, USA

problem #40

Oct 062020

Pilot

  • 25,400 miles
Check engine light for emissions system problem. Code P219A came up. They ended up having to replaced the fuel injectors at 25,400 miles. Our warranty is up in March. I called Honda to see if they would still fix the issue after the warranty is up. They advised that any issues would be an out of pocket expense. They are aware it is a known issue with 2016-2018 Pilot.

- Minot Afb, ND, USA

problem #39

Sep 242020

Pilot

  • 35,000 miles
When I've been stopped at a red light I've taken my foot off the brake to hit the gas pedal. Before I tough the gas, the dashboard shows an "emissions system problem" light and the engine dies. I've had to frantically restart the car and was almost rear-ended. It's happened 5 times. I had reported this problem to dealer and they were of no help. They said they checked the computer and there was no history of any issue. Again, I'm writing to document this concern as it's dangerous the Honda dealers need to know how to address the problem. I've looked online and I am not the only person who has reported this issue. What is the solution? this condition is not safe and needs to be fixed.

- South San Francisco, CA, USA

problem #38

Sep 122020

Pilot

  • 57,000 miles
The engine with shuts off normally when I come to a stop when I have the system engaged. The problems begin when I take my foot off the break expecting the engine to start up again. What happens consistently (though not all the time) is that when I take my foot off the brake, the engine shuts off, shifts itself into nuetral, and I have trouble getting the engine to start up again. This occurred two separate times. I brought the car to the dealership and they can't find anything wrong with it.

- Higganum, CT, USA

problem #37

Jun 172020

Pilot

  • 31,750 miles
When my 2017 Honda Pilot touring enters idle stop mode, it has begun to stall when you release the brake to re-engage the engine. This happened first in a parking lot on 6/17/20 when leaving parking area to enter main road. Vehicle shifts into neutral. Must put it into park. Then hit start button. Then put vehicle back into drive. Took it to dealership (under warranty) on 6/23/20. Could not duplicate problem, but identified codes: P170B-dog clutch a abnormal operation, U0230-gauge lost comm w/ptg, U1281-gauge lost comm w/micu, U0199-micu lost comm w/master switch, U0180-climate control lost comm w/master switch. Technician noted in report that they inspected the freeze data, trans had no input speed, so code must have set during an idle stop. The technicians could not replicate the problem, so they reset the code and asked me to bring the vehicle back in if it happened again. While driving on the freeway on a bridge crossing the columbia river on 6/23/20, this happened again. I was in stop-and-go traffic in the center lane of the bridge. After one of many short idle stops (engine off for about 1 second) I took my foot off the brake and the engine stalled. Same issue. Shifts to neutral. Must put in park. Hit start button (twice). Engine starts. Shift back into drive. Took 30-60 seconds while traffic tries to maneuver around me. Lucky I was in the middle of the queue (not back) as taking my foot off the brakes would imply to the driver behind me that I will be moving again. Definitely a safety hazard that could ultimately lead to injury/death. I returned the vehicle to the dealership again. They did not find any codes this time. Tried to return my vehicle to me without doing anything. I argued per my previous visit that they had reset the codes and asked me to return if this recurred. Awaiting resolution.

- Olympia, WA, USA

problem #36

Jul 182020

Pilot

  • 35,000 miles
While traveling South on I-95 from baltimore, md to Washington D.C., near kenilworth avenue, the engine idle shutoff on my 2017 Honda Pilot touring engaged when I was forced to stop due to a traffic slowdown. When I took my foot off the brake, instead of restarting as it should have, all of the warning lights came on and the engine stalled. I shifted into "park", engaged my emergency flashers, and attempted to restart the engine several times without success. While stopped, I was nearly rear-ended several times because traffic started moving as soon as I took my foot off the brake. I was in a center lane and unable to exit the vehicle or move it from traffic. I was finally able to get restarted after a few minutes and several more tries. I had previously had the vehicle in for issues with the engine idle shutoff and the dealer had replaced the battery, which I thought had fixed the problem. When I took it in this time it happened they say the battery is good and "cannot duplicate the problem". there is a broad base of internet postings for this problem on 2016 - 2018 Pilot elite and touring vehicles, with the 9 speed transmission. There is no way to permanently turn this feature off and I believe it represents a serious safety hazard, especially for highway travel.

- Springfield, VA, USA

problem #35

Sep 082020

Pilot

  • 38,000 miles
Engine malfunction light comes on and indicates emission control problem.. low and erratic power. Checked code and it was P0430 related to fuel injectors and fuel pump.

- Mechanicsburg, PA, USA

problem #34

Jul 102020

Pilot

  • 24,000 miles
While driving on the street, the engine stall in the middle of the road. I had to start the engine again. Imagine if I were driving on the highway and it happened like this. It would cause a major accident. It has been happened twice already.

- Midway City, CA, USA

problem #33

Jul 052020

Pilot 6-cyl

  • 43,000 miles
My vehicle has an auto stop function that occurs when I stop the car. When I press the accelerator, the engine starts back up. Periodically, I have had an issue with the vehicle not starting back up. I have to put the car in park and press the start button several times until it starts back. This has put me in some very dangerous situations. The dealership has not been able to produce the same issue. It has been occurring more often and I am concerned for my safety. I have read numerous complaints about the same issue.

- Gulf Breeze, FL, USA

problem #32

Jul 032020

Pilot 6-cyl

  • 0 miles
Stalling at idle stop. Took to dealer. Changed battery (200$). problem continues. Took it back to dealer they couldn't replicate.

- Lacrosse, WI, USA

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