10.0

really awful
Crashes / Fires:
0 / 2
Injuries / Deaths:
0 / 0
Average Mileage:
8,489 miles

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« Read the previous 20 complaints

problem #31

Jun 182020

Pilot 6-cyl

  • 40,000 miles
Idle stop system sensor fail.. when can stops the engine shuts off but I did not came back on!! a lot of lights came on with instructions while I was at a busy light.. went to the dealer and it was close to $1,000 for the repair.. they said its a known issue.. please do a recall.

- Orlando, FL, USA

problem #30

Jul 012020

Pilot 6-cyl

  • 65,000 miles
When vehicle comes to a stop with the auto engine idle shut off, the car completely shuts down and takes a few minutes to restart. This happened repeatedly today (7/1//2020) driving around town.

- Powell, OH, USA

problem #29

Jun 142020

Pilot 6-cyl

  • miles
Car stalls at stops. Took to dealer they changed battery and it is still happening.

- Lacrosse, WI, USA

problem #28

Jun 072020

Pilot 6-cyl

  • miles
Stalling while at stop or going downhill at low speeds.

- Lacrosse, WI, USA

problem #27

May 292020

Pilot

  • 52,000 miles
July of 2019: Wife complains the vehicle starts back up under protest from the start stop system when driving in stop and go traffic (more so on hot days) on city streets. Eventually, vehicle intermittently stalls when she tries to resume travel from start stop mode. Vehicle eventually restarts after 120 seconds or more. Problem occurs on multiple occasions. Vehicle taken to dealer, dealer claims they cannot replicate the problem. However, testing shows a bad cell in the battery (just out of warranty). Battery replaced. Problem seems to be sorted temporarily (although my wife routinely disables the start stop function to avoid the potential problem). May of 2020: Same problem as before, car stalls when trying to resume travel after start stop mode. Vehicle won't restart for a few minutes and cannot be pushed out of harms way. It stands to reason that the issue is probably not the battery, the battery is oem and less than a year old. The most worrisome aspect of the situation is this. When the vehicle stalls (I.e., the engine is not running) the vehicle cannot be placed in neutral (without going under the hood and using a special tool) and pushed to safety. Hence, the vehicle is absolutely stranded until it restarts. This is a dangerous situation when stalled in rush hour traffic.

- Lake Charles, LA, USA

problem #26

May 212020

Pilot 6-cyl

  • 33,000 miles
The auto engine idle (aei) feature has a flaw in it that Honda has apparently not identified or explained and it is a serious safety concern. Aei shuts the engine off when the car is in drive but fully stopped and, in theory, increases fuel efficiency by reducing engine idling when the car is stopped, e.g. at a stoplight or in stop-and-go traffic. While there is a button to disable it, this button has to be pressed each time you turn the car on and cannot be permanently disabled. We try to remember to always press the button and disable the feature but occasionally forget and don't realize we haven't disabled it until we come to a stop somewhere and the feature engages and the engine shuts off. Aei would just be a nuisance if it worked 100% of the time as it is designed to work but, unfortunately, it doesn't. when it works and the brake pedal is fully depressed, the engine is automatically idled, and then as you begin to lift your foot off the brake pedal, the engine quickly turns back on, you're already in drive, and you go. However, on what seems to be a completely random and unpredictable basis, sometimes when you begin to lift your foot off the brake pedal, rather than having the engine restart automatically, the entire car just goes dead. At this point, you have to frantically put the car in park and completely restart the engine. If you're lucky, this happens quickly and you're not stuck in a compromised spot with no one bearing down on you from behind but by its design you are somewhere you need and want to be moving from quickly, and it has happened at the exact moment when you try to accelerate. This has happened to both myself and my wife a handful of times in scary situations. Read all the other complaints on the internet - no service rep anywhere has an explanation. This needs to get solved before people die, if they haven't already. See updated version, too many characters.

- Arlington, VA, USA

problem #25

May 152020

Pilot 6-cyl

  • 40,000 miles
This is in regards to the idle stop "feature" of the Honda Pilot. When the vehicle comes to a full stop, the engine cuts off in order to save fuel like it's supposed to. However, when it is time to move again, the vehicle randomly stalls causing the car to completely turn off. This can be potentially fatal as the brakes then do not engage fully (car is off) and a message appears in console saying "to start engine: Press brake and push (engine on)". this is most definitely a safety issue especially if this happens in the middle of traffic. Honda says it is not covered under any warranty. This behavior is random and unpredictable.

- Katy, TX, USA

problem #24

May 012020

Pilot 6-cyl

  • 40,000 miles
Vehicle hesitation between 1st and 2nd at 1000 to 2000 RPM's. loosing power...

- Patillas, PR, USA

problem #23

Apr 232020

Pilot 6-cyl

  • 61,000 miles
Emissions system problem warning came on and stayed on vehicle at 61,000 miles dealership states fuel ejectors are contaminated and must be replaced. This is a recurring issues with Honda Pilot since 2016.

- Fresno, TX, USA

problem #22

Mar 292020

Pilot

  • 27,366 miles
Honda Pilot elite does not auto re-start condition after going into an auto idle stop. I tried to re-start the vehicle by placing the gear into the park position and pressing the start button. This leaves me stranded at a stop lights and signs and imposes risk to self and others.

- Kansas City, MO, USA

problem #21

Feb 252020

Pilot

  • 32,000 miles
Car shuts down completely T a stop position and computer readout instructions are to put the car in park and then go thru initial start actions. Purchased car in Feb 2019, problem started within days of purchase. Returned it to dealer multiple times with no improvement, Feb 26th 2020 took car to dealer again due to this problem and the radio effected the last shut down time with a loud buzzing noise. Was informed they would have to keep car overnight so the valve clearance could be checked while car was cool. I have found that this problem has been ongoing for four years. It is unsafe and very nerve racking when your car dies through no failure of the driver and other impatient motorist sounding their horn because you aren't moving. One has to worry about one of those impatient drivers not paying attention to what's going on and hitting their gas pedal when the traffic light goes green and all of a sudden you are rear ended. Four years is long enough, even I realize that this problem didn't start with these cars until the introduction of the electronic computer shifting and the auto stop shut down process was introduced in these cars. This shut down of the engine has only happens on public streets and when the vehicle is stationary. Honda of gainesville, fl has an open case on my vehicle. Records are on hand if needed.

- Gainesville, FL, USA

problem #20

Feb 222020

Pilot

  • 55,200 miles
The auto idle feature in my car my car off completely and then won't allow it restart immediately. It causes a stall at lights. It often takes trying to start the car for several minutes before it will turn back on. This has happened several times. It can never be fixed by the dealer. They don't know how to replicate the issue in the shop.

- Friendswood, TX, USA

problem #19

Feb 232020

Pilot

  • 42,000 miles
Getting an emmissions system warning on vehicle. Vehicle has under 50K miles. Issue caused vehicle to lose power at highway speeds and was unable to maintain highway speed. Vehicle is displaying two obd fault codes P2652 P0430.

- Collierville, TN, USA

problem #18

Aug 012019

Pilot

  • 22,000 miles
From a stop, at times when I take my foot off the brake with the auto-engine idle set to "on", when I try to accelerate, the engine will cut off. The car puts itself in either neutral or park, then I have to restart the car - depress brake and press button - after 30 seconds to a minute. I was lucky not to have been rear-ended since at a green light, other drivers go, and do not expect a driver in front of them to stop.

- Atlanta, GA, USA

problem #17

May 242018

Pilot

  • 12,000 miles
While driving on the highway, my 2017 Pilot elite spontaneously accelerated and rpms revved. I tapped the brakes and it returned to the normal speed. Traffic was sparse, but if it had been busier this could have easily caused a collision.

- Atlanta, GA, USA

problem #16

Feb 032020

Pilot

  • 20,000 miles
Auto engine idle stop: Stalling when active

- Waban, MA, USA

problem #15

Dec 192019

Pilot

  • 55,000 miles
I take my 3 year old, 60K mile Honda Pilot in for emissions system problem light. I am presented with the following fault codes: 19-072 mil comes on with dtc P0430 or dtc P0430 with P030X, P219A, P219B (with software update) - include all parts from bulletin I need a full fuel injector replacement at the cost of $2,000. This is clearly an issue with the 2016-2018 Pilot, but Honda has issued no recalls. Fuel injectors failing at 20-70K miles?!

- Chesapeake, VA, USA

problem #14

Jan 252020

Pilot

  • 40,000 miles
At approx. 40,000 miles and after only 2 years of ownership, emissions problem dash warnings illuminated during normal use. Dealer diagnostic reveals all fuel injectors need replacement. Discovered that this problem is known to Honda's to affect 2016 and 2017 Honda Pilot models. An internal service bulletin revealed that the problem was due to an error during manufacturing, yet no recall has been announced and Honda is not assisting customers in repairing the issue. Instead, Honda ian leaving customers to pay $1,500 to replace the fuel injectors. Fuel injectors should last the entire life of a vehicle. Honda should be liable for this problem which is well-known and researched as their responsibility.

- Wauconda, IL, USA

problem #13

Sep 202019

Pilot

  • 29,000 miles
About 6 months ago, when my car had less than 30K miles. My car would stall while the car was in "auto idle-stop mode". initially, I first noticed that the auto idle-stop was hesitating when it would start up. Then things got worse and I noticed that the radio would turn off and I'd hear all of the chimes like when I start the car. I brought my car to Honda to have this fixed. They said it was the computer and claimed they fixed it. The problem still continues. I also had a conversation with the service manager and he promised he would inform Honda corporate. I never received any follow up. I googled this problem and have found out I'm not the only one. This is dangerous because sometimes I need to make a turn and my car has stalled and adds a few seconds. There are other people experienceing the same problem: Https://www.piloteers.org/threads/elite-shuts-off-at-stop-light.157005/

- Potomac, MD, USA

problem #12

Oct 222019

Pilot

  • 47,000 miles
Our 2017 Honda Pilot started turning on every warning light in the driver console and also indicated a problem with every system in the car - safety systems, collision avoidance systems, emissions systems, etc.. these lights turned on and would not turn off. It also started running very roughly. We took it into smart Honda in des moines to diagnose the problem. They indicated the fuel injectors needed to be replaced and they were not covered under the drivetrain warranty - no idea why that's the case. We declined, the lights turned off, and then back on again over several weeks. We don't feel safe driving the car given that it's telling us all the safety systems are faulting. Researching this issue, it appears that many many owners of similar versions of the Pilot are experiencing a problem. Honda refuses to help resolve the issue and it's clearly a systemic problem with the vehicle. My family feels very unsafe in the vehicle now and Honda needs to take ownership of this problem and resolve for all the customers experiencing it.

- Adel, IA, USA

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