10.0
really awful- Crashes / Fires:
- 0 / 2
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 8,489 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Check engine light indicates an emissions problem at 52000 miles. Dealership recommends fuel injector replacement although vehicle has been properly serviced at every milestone. Many other 2016-1019 Pilot owners complaining about the same issue.
- Boise, ID, USA
Have a 2017 Honda Pilot touring with 39K miles. Usually the car goes into 'accessory' mode when the auto idle stop kicks in but a couple of months ago something new started- I experienced a total stall for the first time, and it has happened 3 more times since. The car turned completely off, but it did not restart automatically. The dashboard was lit up with problems. I put the car in park and frantically tried to restart it as I was on a highway in traffic. Once it was restarted, I disabled auto idle stop and I've been disabling it ever since. However, this is a manual fix and is not always something one remembers to do, especially since we have a new 16-year-old driver entering the fray in our home soon. After researching this extensively online, there appears to be a knee-jerk reaction from Honda to replace the batteries in these affected vehicles, but it is not stopping the issue, according to multiple accounts. The NHTSA has many documented cases of this and it is an obvious safety issue, but no recall is yet in place. Called Honda usa customer service at 9:30 am today and verified there are no recalls regarding this problem and if the car is out of warranty that there would be no financial relief for necessary parts/labor related to this issue.
- Hershey, PA, USA
The contact owns a 2017 Honda Pilot. While the vehicle was stopped with the auto idle engaged and air conditioner activated, the brake pedal was released and the vehicle stalled. Also, the gear shifter went into park. The contact had to press the engine start button several times for the vehicle to restart. All the warning indicators on the instrument cluster were illuminated. The contact called Honda of covington (100 holiday square blvd, covington, la 70433, (985) 892-0001), but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 63,500. The consumer stated a software update was installed and a battery check, but the problem persists.
- Loranger, LA, USA
I just purchased my Honda certified '17 Pilot elite one month ago. I would notice that the car would lag when using the auto idle stop function, it would sputter, and eventually and now multiple times, it would stall out at a stop light or stop sign when I was in auto idle-stop and took my foot off of the brake to go. My Honda Pilot stalled in the middle of an intersection, waiting to turn left, of a busy main highway, with my husband and young children inside. When it was safe to turn, took foot off of the brake and the car stalled. It took many frantic attempts to get the car to turn back on to be able to move safely out of the intersection. This car has placed myself and my family in danger now on multiple occasions. Took to dealership where they inform that they have never heard of this happening, and that they do not know what is wrong. Car has been to the dealership twice for same issue now, in one month.
- Mount Pleasant, SC, USA
Today, 01/8/2019, the emissions system problem warning appeared on dash while driving car at approximately 45mph. Vehicle was in economy mode. Just had the vehicle in the shop for B01 service two days ago. Blogs state that it is a know fuel injector or fuel injector rail problem.
- Mt. Bethel, PA, USA
The vehicle has started jerking while accelerating.
- Dixie, GA, USA
The contact owns a 2017 Honda Pilot. While driving various speeds and attempting to turn the steering wheel in either direction, the vehicle accelerated rapidly on its own without warning. The contact stated that the vehicle stopped and resumed normal operation automatically. The vehicle was taken to a local dealer (atlantic Honda, 1375 sunrise hwy, bay shore, NY 11706 (631) 665-0005) where it was diagnosed, but no failure was found. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 14,000.
- Lindenhurst, NY, USA
The contact owns a 2017 Honda Pilot. While driving 20 mph, the vehicle stalled and the check engine warning indicator illuminated. Also, the brake pedal was applied, but failed to respond. The contact stated that it was difficult to keep the vehicle aligned while driving. The vehicle was taken to scott Honda of West chester (706 autopark blvd, West chester, pa 19382, (610) 692-6000). The vehicle was repaired, but the failure recurred. The manufacturer was not notified of the failure. The failure mileage was 65.
- Downingtown, PA, USA
Two times my 2017 Honda Pilot with only 2600 miles on it has lost engine power at speeds of 45 plus miles per hour. The service engine now light flashes along with all other system warnings including emission warnings, vehicle stability warnings, and engine power failure warnings. I have read at least 30 other complaints on the internet about this happening. It is extremely dangerous if there is no shoulder and tractor trailers behind you like happened to me. I was five miles from a safe exit on an uphill incline. This is a very bad accident waiting to happen. Car also feels like it is misfiring often leading up to these events over three days. Vehicle is at dealer a second time, but I am very concerned about what I will be told. The first time I was told nothing is wrong. From what I have researched Honda is aware of this problem as early as February 2016 and is still not acknowledging it.
- Ballston Spa, NY, USA
The contact owns a 2017 Honda Pilot. While driving 65 mph, the vehicle failed to accelerate when the accelerator pedal was depressed. Also, the transmission warning indicator illuminated and a message to "stop driving transmission problem" displayed. The vehicle was towed to the contact's home and was able to restart; however, a message displaying "emission system problem" appeared. The vehicle was towed to a dealer where it was waiting to be diagnosed. The manufacturer was not notified of the failure. The failure mileage was approximately 6,200. The VIN was not available.
- San Antonio, TN, USA
- Portland, OR, USA