10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
12,723 miles

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« Read the previous 20 complaints

problem #36

Apr 222021

Pilot

  • miles
The auto shut off when the brake is fully deployed fails when pressure is released and the car will not re-energize. Leaving a car dead at a light that just turned green. Requires me to put car in park, then restart then put into drive. This is a safety hazard. No error lights. Auto shop can't fix. Must remember to manually shut off the auto shut off each time the car is turned on. Not safe. I have almost been rear ended several times as the car behind expected to go at the just then green light. At one light no cars were stopped behind me but a car approached a light that had been green didn't realize I was stopped with a failed engine. Scary. It happens everyday.

- Lake Oswego, OR, USA

problem #35

Apr 052021

Pilot

  • 29,000 miles
While stopped at an intersection, the "auto-idle-stop" feature malfunctioned and: 1.) didn't properly "restart" the engine; 2.) caused the electrical systems in the car to turn off and essentially stalled the car; and 3.) made it difficult to restart the car using the ignition button as it wasn't clear what gear the car was in. Once the car was in park, it was able to be restarted using the ignition button. This occurance has happened several times. For safety (when we remember to), we now make a point to turn off the auto-idle-stop feature when using the car as the scenarios in which the issue appears could be at an intersection or situation with cross traffic.

- Longmeadow, MA, USA

problem #34

Apr 102021

Pilot

  • 59,121 miles
While at a red light, the auto idle engine feature completely stalls the vehicle. This has happened more times that I can count at this point. Basically, if I leave the feature on, at some point in route, it will stall. Of course, I have brought it in several times to the dealership to be told that nothing is wrong with the vehicle and the computer doesn't register/read any kind of code or error. When the brake pedal is completely depressed, the vehicle shuts down, radio, lights everything. When the brake is released, it seems to try to fire up, but stalls instead. Lights are projected onto the dash saying "to start engine: Brake + pedal". this does not immediately start the car. It takes several tries and lately I have found that I have to keep my foot off of the pedal and hit the start button to turn "off" the vehicle (even though it is already stalled). Then, I can start it. I am always in a busy intersection at a red light when this occurs which is frightening. It has taken up to two minutes to get it restarted and lights have turned green, horns have been blasted and I have been swerved around by oncoming (behind) vehicles.

- Prairieville, LA, USA

problem #33

Mar 272021

Pilot

  • 36,000 miles
Auto idle stopped engine waiting in traffic and then it would not restart. I took my foot off the brake, pressed the gas and nothing would work. Eventually, I was able to get the vehicle in park, turn it "off" and then turn it back on.

- Charleston, SC, USA

problem #32

Mar 232021

Pilot

  • 58,000 miles
I got a warning on my dashboard says "emissions system problem" my vehicle has only 58K miles on it. I checked the recall but is not there. I chat one of the agent "renee' told me to file complaint if I want. Is my vehicle still under warranty for this issue? thank you.

- Fort Worth, TX, USA

problem #31

Jan 052021

Pilot

  • 50,000 miles
2017 Honda Pilot, emissions light came on around 50,000. Service light came on at highway speeds. Codes were PO301, po219A. Honda service confirmed 2016 Pilot and some 2017 Pilot received an extended warranty, covering repair of the fuel injectors. This specific VIN was out of range. Mechanic had to replace the fuel injectors to remedy the issue. Honda America advised me to do the repair and see if a warranty is extended.

- Oostburg, WI, USA

problem #30

Dec 062020

Pilot

  • 38,000 miles
Occasionally when stopped at a red light the car's auto engine cut off during idle will not restart as it should when I try to go. I must then put the car in park, wait 2-3 minutes, then it will finally restart. I took it to my dealership who told me they were aware of the problem and did not know how it could be fixed. Stalling at a red light while cars are beeping is dangerous and can cause an accident or road rage. Please help.

- Lake Wales, FL, USA

problem #29

Dec 032020

Pilot

  • 43,000 miles
Check engine light came on at 43,000 miles. Then every other light on dash came on while driving. Error code for fuel injectors and Honda dealer charging 2,000 to replace injectors. Wife will not drive the Pilot now due to injector issues. Vehicle is only 3 years old! known issue with my model year Pilot and Honda is silent on recall. Dealer can't even fix the issue due to not having the parts (back ordered)!

- Emporium, PA, USA

problem #28

Sep 092020

Pilot

  • 23,355 miles
Emissions light went on and I smelled gas. Brought the car in for service at 23,391 miles. Fuel injectors needed to be replaced. This is a known problem with the Pilot, according to the service manager, who stated "luckily it was still under warranty."

- Flanders, NJ, USA

problem #27

Oct 062020

Pilot

  • 25,400 miles
Check engine light for emissions system problem. Code P219A came up. They ended up having to replaced the fuel injectors at 25,400 miles. Our warranty is up in March. I called Honda to see if they would still fix the issue after the warranty is up. They advised that any issues would be an out of pocket expense. They are aware it is a known issue with 2016-2018 Pilot.

- Minot Afb, ND, USA

problem #26

Sep 112020

Pilot

  • 80,000 miles
For roughly the last 4 months, my car stalls at a stop (stop sign, traffic light, etc) by shifting itself into neutral. The car has a push button gear shift and the warning light says to shift the car into park. Sometimes, I can shift the car into park and sometimes I can't shift the buttons at all. If I am able to shift into park, a message on my dashboard lights up and stays 'to shift from P, engine must be running'. either way, I have to turn my car off and back on again in order to be able to drive. The first time this problem happened, I called the dealer and they thought that possibly something got lodged in the gear shift. However, as time goes on, these events become more and more common. Our local Honda dealer had my car for roughly a week in June and tried to recreate the problem. They were unable to duplicate it and did a factory reset. That worked for about a month. Now, the stalling happens at least once a week and yesterday it happened three times in the matter of an hour. When I took the car to the dealer in June, it had also stalled three times in an hour. I feel at high risk driving the vehicle because cars get impatient behind me and start moving when the light turns green even though I can't move. Or, if cars are approaching a green light, they probably won't realize that I am unable to move making this a huge safety concern. This problem happens everywhere but on the highway.

- Caseyville, IL, USA

problem #25

Sep 082020

Pilot

  • 38,000 miles
Engine malfunction light comes on and indicates emission control problem.. low and erratic power. Checked code and it was P0430 related to fuel injectors and fuel pump.

- Mechanicsburg, PA, USA

problem #24

Jul 012020

Pilot

  • 35 miles
Different warning problems shows up on dashboard comes on and off sometimes. Took it to a Honda dealership and they say its fuel injectors.

- Wylie, TX, USA

problem #23

Jul 202020

Pilot

  • 32,690 miles
Emissions warning light came on while driving down the road about 30mph. Code reader shows code P0430.

- Forest Hill, MD, USA

problem #22

Jul 162020

Pilot 6-cyl

  • miles
My 'emissions system issue' light comes on all the time. The light comes on mostly while the car is in motion I first had this check light come in within months of owning the car. Honda has fixed this every year since. I put about 30,000 miles/yr on the car and do not have the time to continually bring the car in for service. During the last service for this issue (my car was out of warranty) and I was told it would cost almost $2000 to fix. They agreed to cover 75% of the cost as this has been a problem every year. Within days of leaving the dealership, the light came on again. The 2017 Pilot is a lemon. This is some fuel injector issue. It could cause a serious accident as the ultimate result of this issue is engine misfire... I have had moments of misfire when entering an intersection and could have caused a serious accident. There appears to be no permanent fix for this issue. This Honda just fixes it and it's not a big deal to the owner until you are out of warranty. This is incredibly frustrating. I love the car, but this is disappointing as I have the Pilot elite which is one of the most expensive cars they offer. The local dealership has been good about it. However, I fear the next time I return to complain about this issue, they may not be as accommodating.

- Wayne, PA, USA

problem #21

Nov 142019

Pilot 6-cyl

  • 51,005 miles
At 50K miles several warning lights came on (vsa, check engine, trac control, brakes). Dealership scan indicated several misfire dtcs and P219A. Informed that this was a known issue and required replacement of entire fuel rail system costing me over $1,700.

- Lilburn, GA, USA

problem #20

Feb 142020

Pilot

  • 33,000 miles
Engine hesitation at low speeds, more dramatic going uphill.

- Patillas, PR, USA

problem #19

Feb 252020

Pilot

  • 32,000 miles
Car shuts down completely T a stop position and computer readout instructions are to put the car in park and then go thru initial start actions. Purchased car in Feb 2019, problem started within days of purchase. Returned it to dealer multiple times with no improvement, Feb 26th 2020 took car to dealer again due to this problem and the radio effected the last shut down time with a loud buzzing noise. Was informed they would have to keep car overnight so the valve clearance could be checked while car was cool. I have found that this problem has been ongoing for four years. It is unsafe and very nerve racking when your car dies through no failure of the driver and other impatient motorist sounding their horn because you aren't moving. One has to worry about one of those impatient drivers not paying attention to what's going on and hitting their gas pedal when the traffic light goes green and all of a sudden you are rear ended. Four years is long enough, even I realize that this problem didn't start with these cars until the introduction of the electronic computer shifting and the auto stop shut down process was introduced in these cars. This shut down of the engine has only happens on public streets and when the vehicle is stationary. Honda of gainesville, fl has an open case on my vehicle. Records are on hand if needed.

- Gainesville, FL, USA

problem #18

Feb 222020

Pilot

  • miles
Emission system problem.. P0430 code.. 45K.. dealership had to replace fuel injector kit for $1940.. not covered under factory warranty or powertrain.. Honda America says they won't reimburse even though this is a know issue with the 2016 model.. my vehicle falls outside the range of VIN where the issue was noted but this is not by chance I have the same issue as numerous others are.. Honda needs to admit this is a fault with the fuel propulsion system and cover these replacements on low mileage vehicles. Highly disappointed!!

- Newnan, GA, USA

problem #17

Feb 232020

Pilot

  • 42,000 miles
Getting an emmissions system warning on vehicle. Vehicle has under 50K miles. Issue caused vehicle to lose power at highway speeds and was unable to maintain highway speed. Vehicle is displaying two obd fault codes P2652 P0430.

- Collierville, TN, USA

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