9.6

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
804 miles

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problem #10

Feb 102024

Pilot

  • miles
For no reason the Alarm is going off randomly the dash lights, interior lights, driving lights and headlights are flashing and loud clicking noises come from the dash. This happens frequently and has been going on for some time. I have had to remove the fuse from the Horn to keep it from waking us up at night which creates a potentially dangerous situation if I forget to plug it back in. Also this keeps running down the battery and when it is doing this, it sometimes won't start. I worry about it damaging other electronic parts and causing a dangerous situation. Honda must be aware of this issue with the Pilots. You can search online and find hundreds of others that have experienced the same issue. The Honda Ridgeline has the same issue and they have issued a TSB for it. I find it totally irresponsible that they would try to correct the Ridgeline but not also the Pilot. They know the TPMS Control Units are the problem and they need to fix them.

- Kenna, WV, USA

problem #9

Apr 112022

Pilot

  • miles
When parked, the car anti-theft alarms will honk loudly waking up everyone noisily; the headlights will be turn on & keep running (even if it is manually turned off); the dashboard lights will be flickering; relays clicking; and sometimes the car will turn itself on. The noise & lights can't be turned off from the keyfob. The only way to silence it is to disconnect the battery and leave the car unlocked which is not safe when parked in the street or anywhere.

- Baltimore, MD, USA

problem #8

Apr 272022

Pilot

  • miles
When parked, the car begins to try to turn on. The interior lights flash, systems fire and the battery drains. Twice I was left stranded having to rely on tow trucks, replacing batteries that were still functional and running car continuously in order to not drain it since it is my only car and I needed reliable vehicle to get to my kids. I could have been stranded in unsafe areas, thus impacting the safety of myself and family. There was no warnings before this happened the first time. Then, after changing the battery, it went another week without issue and then randomly happened again, without warning or indicators. It was looked at by 2 mechanics, the first (Christian brothers automotive) could not find a problem. The second (Honda dealership) diagnosed it as -??body control module failure-code b12d3-??. They were not able to fix my car after diagnosing the problem today because they didn-??t have the part in stock. So, I am now having to disconnect my battery every time I park to prevent it from draining the battery and honking. As a single mom, with only one vehicle, this will be a long wait until the part arrives and can be fixed. On top of the exorbitant wait, the repair quote is $861.63 to correct. This is a manufacturing malfunction for which I do not believe should be my financially responsibility. Honda cars have had recalls of the BCM modules starting with the 2018 models. It is not a huge stretch to assume the 2017 pilot BCM was flawed as well. I hope this is made right, a recall issued and my repairs expedited and paid for by Honda.

- Cypress, TX, USA

problem #7

Mar 122022

Pilot

  • miles
Our 2017 pilot tries to turn on by itself, with the electronics in the dashboard starting and engine compartment relays firing, along with the exterior lights turning on without any driver being present or attempting to start the car. It happens even without the keys being present. As a result, the battery drains while the car is parked. We took our car to the dealership where we bought it and they confirmed the issue and stated we needed to replace our keyless access/TPMS unit to start and that we may need to a new start/stop switch. It cost $190.83 with tax to access. The car is serviced at Klein Honda in Everett, WA. The R/O number for the service visit is 652453/1. Instances of other Honda owners experiencing similar car issues can be found here: https://www.piloteers.org/threads/control-unit-problems.168522/ I noted that the 2016-2017 honda pilots have a recall/service bulletin for the start/stop switch (Honda Service Bulletin 20-117) and was told by the dealership my car is not included. I find that very disappointing since I own a 2017 honda pilot. I was quoted a repair cost of $967.36 + tax. This did not include the cost of the part (part number 38320-TG7-A32) costing $469.36 with tax. Therefore the total cost of the repair is greater than $1500. I ordered the part on March 16, 2022 and it is on back-order with no expected arrival date. I cannot currently drive my car because the battery is constantly being drained when the car is off due to this error. Our low-mileage 2017 Pilot (delivered on 5/31/17) should not have the failure(s) noted above. I am not aware of a greater recall that addresses the failure(s) and was told that our car is outside of the manufacturers warranty that could cover this since it is not part of the powertrain.

- Mukilteo, WA, USA

problem #6

Nov 242021

Pilot

  • miles
In the past week, my Pilot has stalled for no known reason. Both times the vehicle was stopped and the feature that idles the car down to conserve energy was activated. When I let off the brake instead of the car restarting or gearing up and accelerating, the car just died. Warning lights went off on the dash, but the car wouldn't restart for at least a minute both times. No warning lights were on the dash before the incident and after the car restarted, no warning lights remained lit on the dash. I took my car to an automotive store and had them check the battery, the alternator and the starter - all of these came back as being in perfect condition. I was extremely scared when both of these incidents occurred. One time I was at the bottom of an exit ramp of a busy interstate and the other occurred on an interstate in stop and go traffic. In addition to these two incidents, for the past 2 years, the car has been having issues after it idles down and then should restart and accelerate. About 2-3 times per month, when the car is stopped and has idled down, when I let off the brake and accelerate, the electrical system will flash on and off. The entire dash goes dark, the audio goes off and comes back on, etc. The entire electrical system reboots. When this happens, it does not impact the ability of the car to accelerate because it is more like a flash - the car doesn't die and have to be restarted. I am taking my car into the Honda dealer on Monday to attempt to diagnose the problem, but from the research I've done, may other Pilot owners are having the same problem and their dealers aren't able to find an error code caused by these issues. I have been attempting to get a video of this when it happens, but so far, I've been unable to reproduce the issue.

- Andover, KS, USA

problem #5

May 222021

Pilot

  • miles
Vehicle's LED Daytime Running Lights no longer operational. This is a known issue among owners and affects the visibility of the vehicle when operating during daylight hours. Further, the nighttime visibility is significantly decreased as those LES lights add to the roadway illumination capabilities.

- Ewing, NJ, USA

problem #4

Feb 012019

Pilot 6-cyl

  • miles
The keyless start system problem light will not shift off.

- Williamsburg, VA, USA

problem #3

Jul 012020

Pilot

  • 35 miles
Different warning problems shows up on dashboard comes on and off sometimes. Took it to a Honda dealership and they say its fuel injectors.

- Wylie, TX, USA

problem #2

Jan 252017

Pilot

  • 3 miles
Every time we drive at night, oncoming drivers turn their brights on, thinking our led headlights on bright. Took it to dealer, they said there is no cure. ( gurley leep Honda, elkhart, in. Bought the vehicle new. Did not talk to dealer until another owner of a 2017, confirmed he had the same problem.

- Shipshewana, IN, USA

problem #1

Sep 012018

Pilot 6-cyl

  • 8,000 miles
Vehicle led headlights are too bright. Oncoming traffic flashes high beams at me thinking my brights are on creating a hazard for myself and oncoming traffic. Many times I am blinded by the blinding lights of their high beams beam lights being flashed and have gone off the road due to the blindness. I have contacted american Honda but have not received help. The dealer has adjusted the headlights with little effect. The vehicle was purchased recently. It has led headlamps, and was a late model 2017 recently purchased as a new vehicle. I am afraid to drive the vehicle at night due to the frequent events of oncoming vehicles flashing their high beam headlights in response to the perception that my high beams are on. As a result of this, I have to flash my high beams in response to let the oncoming traffic know my high beams are not on. Sometimes opposing traffic leaves their high beams on in retaliation to the perception my high beams are on creating a temporary condition of blindness on my part and has cause me to run off the road. I need your help in getting american Honda to help resolve this. Thanks you, [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Crawfordville, FL, USA