On three separate occasions, the idol stop/start feature has failed requiring me to manually restart the car. Most recently, it took several attempts to restart before ignition fired all while holding up traffic on a busy street. During failed attempts to restart, it made a sound like it was attempting to restart but didn't have enough power. Weirdly, all three occasions have been at the same intersection, a light on an exit after driving non-stop on the interstate for an hour.

- Maumelle, AR, USA

For over eight weeks, the vehicles alarm randomly goes off until it is disabled with key FOB. There is no indication of when it will alarm. It has happened during regular business hour and in the middle of the night, with no pattern in time of occurrence. This is a nuisance and disturbance to the public, as the alarm is very loud. Took the vehicle to the dealership for a diagnosis. Dealership diagnosed vehicle with a malfunctioning Keyless Access Control Unit. The part was on back order for eight weeks but it was delivered sooner than expected to the dealership. Diagnosis cost $195 and repair cost $659.59 for a total of $854.59.

- Santa Maria, CA, USA

The car had 49,400 miles on it when I decided to take a trip to see a friend in NC from NY about 3 hours into my trip a transmission temperature to high light came on. I pulled over turned the car off for a half hour and restarted it and the light disappeared after another hour a light came on that said transmission problems. I stopped in VA and brought it to a Valvoline where they flushed the fluid and said it was running low on transmission fluid. I continued on my journey and no light came on and 2 hours into driving the transmission temperature light came back on. When I arrived in NC I brought it to a Honda dealership where I was told I needed a new transmission on a car that only had 49,000 miles and was a $65,000 car. I also had to pull over on major highways because I was scared the car would catch fire. (Pulled over on NJ turnpike and I-95)

- Pearl River , NY, USA

This vehicle keeps having a "Emissions System Problem" Then other times says "Transmission Temperature Too Hot" I bought and get this serviced at my local dealer. They don't know what the problem is and it goes away after I see them for a couple weeks but the problems come back. They say no problem. It's unnerving to drive a car with theses messages and I drive long distances.

- Spartanburg, SC, USA

My Honda continues to display a transmission service problem warning. There-??s nothing specifically wrong with the transmission and this is a reported problem across the Internet. I suspect there is an issue with the torque converter or other part that is causing this error in some cases, passengers have been stranded.

- Arlington, VA, USA

On March 18th, 2023 at 6:30 PM I parked my car and waited for the curbside pick up at a cafe with my 3 girls 6 (my niece) 7, (daughter), and 11 (daughter) years old. The car started blinking all the lights started accelerating by themselves and turned off immediately. while I tried to turn it on it never started instead it blinked and displayed many messages, including transmission system problem, emission system problem, etc. I thought the battery died and called my husband to jump-start the car and it took 30 minutes to get driving with all these scary movements. my kids were traumatized by the experience and I thought thank god they were safe and the problem is solved. After almost a week once again on March 27th at I'm driving the kids to Karate and driving back at 5:45 PM all of sudden it started blinking, shanking, grinding noise, loud noise, and many messages, transmission system problems, emission system problems, etc. "D" drive started blinking. smoke came and I was still on the road not sure what to do. I thought I will be hit by the other cars behind me. luckily I was almost close to our street and it made a loud noise and I parked the car. it still blinked and smoked heavily and I turned off and got out of the car. It was a very scary movement of my life. I have 2 kids and I drive them every day for their day-2 day school/activities. I cannot believe I bought a new car in 2017 trusting the brand and it is already failed, my family. The car has to be towed to the dealership the dealer gave me a code P-2652. I want Honda to take care of their mechanical issues. I cannot get over the trauma I went through and I'm still shaking while I'm writing this. My 7 year old do not want to talk about the car which made me very sad. My girls loved the family car and now I'm in tears thinking about their safety. I want NHTSA to safeguard the consumers who go through these issues. HONDA PLEASE WAKE UP. My girls are ready to draft a letter to HONDA and NHTSA.

- Piscataway, NJ, USA

I have a 2017 Honda Pilot EX-L with a mileage of 41010 miles. I have completed all the recommended services in a timely manner by an authorized Honda Dealer. When I was driving the vehicle yesterday (3/25/2023) at a speed of around 65 mph, I got an error message saying "Transmission System Problem". There was no error code associated with it. There was no problem in the driving. But at the end of the drive, in the parking lot when I had to reverse, the backup camera will not turn on. After parking the vehicle and turning off the vehicle and restarting it, the error message went away. And then the backup camera also started to work fine. When I was driving back home, the error message came on again when the speed reached around 65 mph. I came home and searched about this error message and I came across a lot of complaints of the same nature for 2017 Honda Pilot owners. Please refer to the discussions on the following links as samples: https://is.gd/RB78A1, https://is.gd/a84e9h. Since many owners are experiencing this, I am wondering if this is a manufacturing issue. Many owners are talking about the Dealerships asking them to replace Transmission which costs around $8000 or to replace Transmission torque converter which will cost $5000. As of now my vehicle drives fine but I got exactly the same message twice at the speed of about 65 mph. I am scared to take this vehicle on to highways since my vehicle is following exactly the same pattern as that of other owners of 2017 Honda Pilot. I also saw Honda Ridgeline owners in the same year also having similar experience online. All of this make me think that this is more of a design/manufacturing problem impacting many owners and hence may be NHTSA would want to look in to this.

- Suffield, CT, USA

Car has failed to restart numerous times after coming to a complete stop, typically at a traffic signal leaving me stranded in the middle of the road with cars whizzing by in adjoining lanes and cars behind me beeping. This creates a very great hazard. This has happened at least a dozen times. To restart the vehicle, I have to put the vehicle into park, put my foot on the brake, and press the start engine button. This issue started in 2019. Another issue is that periodically the dash display will rotate through every possible malfunction indicator. When this happens, each malfunction indicator light stays on the screen for a couple of seconds and moves onto the next one. When this is happening, the vehicle will not go any faster than 15-20 mph which I think is a safety mechanism to make sure the engine is not further damages if an actual issue is occurring. Fortunately, this has only happened on neighborhood streets where the speed limit is 35 mph so the sudden loss of power did not create an immediate hazard. This issue started in 2019. I took the vehicle to a Honda dealership regarding both these issues but they were unable to determine what caused these issues even after I showed them the video I took of the dash display rotating between all of the malfunction indicators. No police, insurance representatives, police or others have inspected the vehicle.

- Glen Allen, VA, USA

Vehicle's start/stop system continuously failing. Vehicle will "stop" or shut off at intersection as intended, but then fails to restart, leaving my family stranded in the middle of traffic. This obviously creates a very dangerous situation for my family. This has happened several times. When you try to restart the vehicle it acts as if it doesn't have the power to do so. Inspections of the vehicle at the dealer continuously show the battery is in the "green" or great working condition. Although they've said this, their only response to the issue so far is to replace the seemingly fine battery.

- Richmond, IN, USA

Was stopped at a very busy intersection today (2/12) and the vehicle's auto start/stop turned the vehicle off. When the light turned green, I attempted to apply gas and the engine stalled out. Was unable to restart the car again after many retries. I was very concerned that another vehicle would hit me since we were at a very busy intersection. All the electronic warnings on the dash appeared to flicker on and off when trying to restart. Eventually had to have the vehicle towed to the Honda dealer since the vehicle could not be jump started or restart on it's own.

- Powell, OH, USA

I took ny Honda Pilot in for a routine oil change. I have had issues with a squeaky sound coming from under the hood. The dealership said my transmission fluid had broken down, and they had to flush/replace it. It cost me over $350. Honda said it wasn-€™t covered under warranty as it is a maintenance issue. I only have a little over 57,000 miles on it. The squeaky sound persisted, so they replaced a belt. I had to take it back a week after, because yup sound is still there. It was in the garage for over 2 weeks and I just got it back yesterday. I-€™m not sure exactly what they did, only know they had to take the undercarriage off to get to it. I never received the paperwork as the case hasn-€™t been closed by the repairman yet. I have an appointment Thursday February 16th to go over wheel bearing issues now and am supposed to get the paperwork for this last repair then. Very frustrating.

- Champlain , NY, USA

The auto stop/start does not restart after stopping at a red light.

- New Albany, PA, USA

I am reporting 2 safety issues in this report, both involving the AUTO STOP/START function in my car. SAFETY ISSUE #1: MALFUNCTIONING AUTO STOP/START (ASS) FUNCTION: At least 4 times during the past 2 months, I have had a serious safety issue with my 2017 Honda Pilot wherein it stalls and is completely inoperable for a short time, while I-€™m stopped at an intersection. This has caused me undue stress and jeopardized the safety of myself and my passengers, and disrupted traffic. According to my best recollection, the situation occurs when the ASS function stalls the engine (when stopped), and I manually press the -€˜Disable ASS-€™ button to restart the engine. But instead of the engine turning back, all systems completely -€˜black out-€™ as I frantically try to re-start the engine, to no effect. After several scary seconds, somehow it re-starts. SAFETY ISSUE #2: CORRECTLY FUNCTIONING ASS FUNCTION: Even when functioning correctly, the ASS function has caused a safety issue for me at least twice. When the ASS function was automatically engaged, I was unable to immediately accelerate to avoid a potential collision. Although no collision resulted, these few scares -€˜trained me-€™ to manually disengage the ASS function whenever I remember to do so. Based on my experiences, It would be safest to have no ASS function at all.

- Rochester, NY, USA

Emissions System Problem On 8-11-2022, multiple lights came on the dashboard with multiple systems errors. Brought to dealership and they replaced the fuel injectors. The dealership stated that this was a known problem with the 2016-2017 Honda Pilot's. Honda is giving a 10-year, 150,000 mile extended warranty from the date of purchase to cover fuel injectors and pipes leading up to the fuel injectors. On 9-27-2022, dash lit up with another Emissions System Problem. Brought to same dealership and they stated that the vehicle needed a software update. On 10-31-2022, dash lit up for the third time showing Emissions System Problem. Brought to same dealership. Currently waiting on diagnosis.

- Carencro, LA, USA

Car alarm keeps going off randomly and the electronic dashboard flickers repeatedly while the car is parked. I recently left the car at a parking garage and apparently the alarm was triggered and ran all day - I came back to the car that evening and there was clicking sound coming from the engine (not turned on, of course). The battery was drained and when I got a jump start, the alarm went off and the dashboard went crazy again. I wonder what would might happen when the car is being driven. There's clearly something wrong with the electronics. The dealer said I needed a new body control module (BCM), but the part is hard to come by apparently. Having done some research on the the issue, this appears to be a common problem with Honda Pilots. My car only has 50k miles on it and seems out of character to have this part fail. The short-term solution is to leave the car unlocked which in turn disarms the car alarm, but I've seen the dashboard and cabin lights flicker off and on in this state. This problem has been ongoing for months now.

- Chevy Chase, MD, USA

Auto Start/Stop feature malfunction. Vehicle fails to restart after shutting off using Auto Start/Stop feature.

- Chincoteague, VA, USA

This is my third incident of being stopped at a red light and the auto idle turns on. When the light turns green, and I release my foot from the break, my car stalls and tells me put it into park. My car essentially stalls out and I have to shut it off and on. Usually takes about 30 seconds to a minute for it to start up again. I almost got rear ended today at a light and I am concerned for my safety. How can we turn this into a recall and get this fixed before somebody gets injured?

- Westborough , MA, USA

I am the owner of a 2017 Honda Pilot Touring.  My car has been dealer maintained.  It was most recently in for routine maintenance less than 3 weeks ago.  On October 7, 2022 at approximately 2:00pm I was stopped at a major intersection. My Auto Idle Stop engaged and my engine went idle.  When the light turned green, I let off the brake my car jumped 2-3 times and went dead.  The dashboard showed the car to now be in Neutral and the battery indicator was lit.  I quickly attempted to restart the car and/or put the car in Park.  Over the course of 30+ seconds, I tried various combinations pushing the Start button or the Park button. There was no response.  I attempted to call my husband, he was unavailable, so I tried again and the car started immediatley (while in neutral).   I have had numerous instances of the Auto Idle Stop not responding quickly when it should restart.  The delay can be up to 4 seconds after lifting my foot or turning the wheel.  It has become my habit to turn off Auto Idle Stop when starting the car.  I believe 90%+ of my driving is without it due to the unreliability.  However the latest incident has me very concerned about driving the car.  This along with other transmission/computer issues have been mentioned to my dealer during routine service. Many of those issues were corrected, however an issue with the Auto Idle Stop has not been discovered and I was advised to deactivate it when starting the car.  Please keep in mind that the default setting is on. If I forget to deactivate or when someone borrows my car, this becomes a concerning issue.   I contacted my Honda dealer and made an appointment to have it looked at again. 

- Midlothian, VA, USA

Vehicle idle or auto start /stop is not functioning.. It has happened multiple times incluiding today 09/23/2022, were the vehicle shuts of and it doesnt start.. All this codes and instructions come up to try to turn the vehicle back on... It always happens is a street light and most of the time is a busy intersection with cars honking and the vehicle is off... IT IS VERY UNSAFE... It takes a couple of minutes to start the car on.. My wife has been stranded for 10 minutes in the middle of traffic going by trying to start the car.. I had this issue at 40k miles and took it to the dealership and paid $746.96 to get the Valve adjusted to correct auto start... Now at 73k miles is happening again... It started at 60k.. Today 09/23/2022 im at the dealership and they say the cant find any code THIS IS A SAFETY ISSUE...

- Orlando, FL, USA

The car sometimes fails to restart on its own from a complete stop at a traffic light or stop sign with the Auto Start/Stop function engaged. Furthermore, on two recent occasions the car would not start at all after it was turned off to get gas. One of those times it sat for 40 minutes at the gas pump while waiting for a jump start (it eventually started on its own), and the other it had to be towed to the dealer. After the first incident, we were told there was nothing wrong with the battery and a month later, when the car had to be towed, we were told the battery was completely dead. The concern with the start/stop trouble has been reported to the dealer and we were told there was nothing they could see. There have been no warning lights, lamps or messages. The start/stop problem began approximately a year ago, and we have tried to turn that feature off when driving, due to the problems that occur, since we were told there wasn't a problem that could be seen. On the occasions we forget to take this step, it always struggles at a stoplight or intersection and if not caught in time, the car will stall out, sometimes taking 2-3 tries to restart. The vehicle is currently in the shop, awaiting a battery replacement as we have been told that is what is causing the start/stop issue.

- Warrenton, VA, USA