10.0

really awful
Crashes / Fires:
1 / 2
Injuries / Deaths:
0 / 0
Average Mileage:
8,383 miles

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problem #119

Aug 012023

Pilot

  • miles
I have a 2017 Honda Pilot manufactured at their Alabama Plant. It has White Diamond Pearl. The paint is de-laminating from the car around the roof, and rear panels. This is ultimately structural problem that will allow rust formation. The paint pealing started in 2023 and has continued. It is apparent Honda is aware of the paint problem for White Diamond Pearl and other white paint from this plant that covers Pilots, Civics, Fits, and HRV models starting in at least 2015 through 2017 (not sure if beyond that manufacturing time frame). Honda is not responsive to this costly problem. This is finally a safety issue if the body panels rust and weaken the car in a collision. The NHTSA should address this issue with Honda. Please advise about warranty extensions or class actions against Honda.

- Charleston, SC, USA

problem #118

Jun 052025

Pilot

  • miles
Teenage daughter was driving in rush hour traffic and the car seemed at have stalled out. She pulled over on the shoulder and manually turned off the car. When she tried re-starting it, it would not start. Electrical came on, but no power to the engine. Something then seemed to have overheated because when fire department was called, they extinguished something that had melted the plastic covering underneath the car. Fire department called due to smoke. No flames seen. We believe the smoke was from the melted plastic under car from something (a fluid) that was leaking. Insurance was called, car was towed to a Honda repair shop and then towed to a local Honda dealership. They say engine seized and is locked up and will not re-start. Other noted repair needed they say is torque converter. No other problems with this vehicle in the past. One of the best cars we have owned. No warnings prior to this happening on the highway. Disappointed that Honda did not have a cause and origin expert determine what happened to the car.

- Richardson, TX, USA

problem #117

Jul 172025

Pilot

  • miles
I feel the engine is failing

- Fort Campbell, KY, USA

problem #116

Jun 282025

Pilot

  • miles
Auto Idle Stop System continues to be a problem even after new battery as well as computer update from Honda. My safety continues to be put at risk due to car not restarting after idle at stop light in traffic. People have almost rear ended my car as well as the stress it puts on driver because car totally dies and can't restart for several minutes. This is a one car owner since new in 2017 and continue to replace battery, but nothing helps. Car has been serviced by Honda dealer since purchased in 2017. No warning and you have to remember every time you restart the car to turn this feature off.

- Gulf Breeze, FL, USA

problem #115

May 062025

Pilot

  • miles
Honda has put us in a very difficult and dangerous situation that we have tried to get fixed with two local Honda dealerships and have not been able to get this fixed This relates to "Warranty Extension: 2017-?"19 Multi-Model 6AT Torque Converter - DTC P0741 Stored." We own a 2017 Honda Pilot that we are still making payments on. We believe in Honda vehicles because our 2007 Honda Odyssey has over 300,000 miles and we can still drive it. For several months prior to December 2024, our Pilot has made a strange knocking noise when we turn it on. We did some research and found the torque converter recall notice. Sierra Honda in our town of Monrovia, Calif. would not even look at our car even though we mentioned the recall. They wanted to charge us just to inspect the vehicle. In December 2024, Pasadena Honda did examine our car but they said there was no code coming up on the computer indicating that anything was wrong with the car. We told them that if they drove the car, they could hear the issue but they said they couldn't drive it. The situation with our 2017 Honda Pilot has worsened and we are asking for Honda to deal with this situation immediately by fixing our car AND providing us with a rental car while our car is being fixed. I have a video from March 2025 that demonstrates that the noise continued to be an issue. The noise has gotten worse. I have videos from today that demonstrates this as well. I could not upload these videos here but can share them with you. We are loyal Honda customers and ask that you please fix this situation immediately for the safety of our family. This is our family car -- we drive our daughters to school 30 minutes away every day -- and do not want to have an accident in our Honda Pilot. Please help us immediately as this car is on recall and it needs to be fixed. HONDA REFUSES TO FIX TORQUE CONVERTER ISSUE

- Monrovia, CA, USA

problem #114

Mar 132025

Pilot

  • miles
Issue : Engine Idle Restart malfunction Incident Description: I was driving my Honda [Model, Year] when I encountered a serious safety issue related to the Engine Idle Auto Start-Stop system. While stopped in traffic at a red light, the auto start-stop feature engaged and turned off the engine as expected. However, when the light turned green and I released the brake, the engine failed to restart automatically. I was stuck in the middle of moving traffic, unable to accelerate or move the vehicle. This unexpected failure caused a dangerous traffic obstruction and put me at serious risk of being rear-ended. I had to manually restart the vehicle under pressure, with vehicles approaching behind me, creating a high-stress and potentially crash-prone situation. This issue is especially concerning because this vehicle was previously subject to a Honda recall for this exact problem, and I was informed that the fix had been applied. Clearly, the issue persists and the so-called fix is not effective. This malfunction not only compromises my safety but also that of other drivers. I request immediate attention to this recurring issue and urge Honda to take responsibility by issuing a proper and permanent fix.

- Randolph, NJ, USA

problem #113

Jan 302025

Pilot

  • miles
The start/stop mechanism is believed to be not working properly at all times. The car will turn off when we are at a stop or red light and we hit the gas to go, the car turns off. When the car turns off we are left at the light or stop while the rest of the cars go. We almost get rear ended because we are expected to go and don-??t. We got honked at and at times in dangerous parts of the road with low visibility of our car at the bottom of a hill. We have toddlers in the car in car seats and it-??s extra dangerous. The dealer has not been able to reproduce the problem and therefore they say there is no problem even after showing them videos of different occasions. The vehicle has not been inspected by the manufacturer, or others. We have contacted the manufacturer and they also shrugged and said we can-??t reproduce the problem so there-??s nothing to fix/do. There are no warning lights before it happens it just doesn-??t turn on and then it displays a series of steps that are required in order to turn the car back on. I have videos of it. We have been dealing with this since may 2022 I have record of taking it to the dealer 8 times and all the repairs they recommended each time and what we have paid for.

- Westminster, CA, USA

problem #112

Mar 082025

Pilot

  • miles
When the Idle Stop feature is activated, the car idles at a redlight or prolonged stop as when stuck in traffic. The car engine stalls once the brake pedal is released and must be restart in order to move the vehicle. The condition is dangerous as it has happened in busy traffic. It happens approximately 1 out of every 10 times the idle stop is activated.

- Jackson Heights, NY, USA

problem #111

Nov 072024

Pilot

  • miles
My 2017 Honda Pilot has been experiencing significant RPM surging and juddering between 10-45 MPH, accompanied by "Transmission System Problem" and "Emission System Problem" warning messages. Timeline of Events: Initial Repair (May 13, 2024): The Billion Honda dealership in Iowa City diagnosed the issue as DTC P0776. I paid $426.10 for the repair, but the surging, juddering, warning lights, and DTC P0776 code persisted. Recommended Transmission Replacement (June 17, 2024): The dealership recommended replacing the transmission at $9,000. Upon contacting American Honda Motor Co., Inc. (Case #[XXX]), Honda offered to cover 30% ($2,723), leaving me with a $6,277.88 bill. Highway Breakdown (November 7, 2024): The vehicle severely juddered and displayed warning messages before breaking down completely on [XXX] in Chicago, endangering my safety and others during heavy traffic. Concerns: Premature Failure: The vehicle had only 42,073 miles as of May 2024, far below the expected lifespan for a transmission, suggesting a manufacturing or design defect. Recurring Issue: Despite the repair, the DTC P0776 problem persisted, indicating a deeper quality defect. Financial Burden: It is unreasonable for a loyal customer to pay $6,277.88 for a transmission replacement likely caused by a manufacturing defect. Safety Risks: The highway breakdown highlights the severity of this issue and the danger it poses. Common Problem: Similar transmission issues (DTC P0776) have been widely reported by other Honda owners, suggesting this is not an isolated case. Requested Resolution: I request Honda to: Cover 100% of the transmission replacement costs, including taxes and fees. Reimburse the $426.10 I paid for the unsuccessful repair. Address the root cause of this defect to ensure no further safety risks. I invested significantly in this vehicle and expect Honda to uphold its reputation for quality and customer care. Please address this matter promptly. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)

- Iowa City, IA, USA

problem #110

Jun 182021

Pilot

  • miles
18 June 2021 took car in for A/C no longer working. They stated the a/c compressor failed, but not under recall, however they didn't have any parts since it was a common problem. Got the parts and repaired it 7 July 2021. Only safety issue is that on another Honda we own the compressor also failed during an interstate drive with thunderstorms and a tornado we couldn't see out of the window and while attempting to exit the interstate the compressor seized causing the engine to overheat leaving us stranded.

- Pensacola, FL, USA

problem #109

May 022024

Pilot

  • miles
I have a recall for fuel pump malfunction that was announced in December 2023. The first time I was notified was in February 2024 and today we are at the end of October 2024 (240 days) and there has been no update. My car failed to start twice and the battery was in good shape in May and July. The car constantly hesitates when trying to accelerate. Every time, I call a Honda dealer they tell me that the replacement for the item is not available. Upon checking for some affects that might be caused as a result of this recall, the fuel filter might get bad due to bad fuel pump, it might also affect the function of the fuel injectors, valves, and the whole fuel system. Honda wants to charge me just to take a look into this incident. I feel unsafe driving on highways or even in local areas as every time I try to accelerate, the car fails to go to full power and I am afraid that the car behind might hit me from the back if my car stops due to fuel pump failure. If the manufacturer or the dealer is unable to replace this part, I feel that they should change my car to a new car as I have been driving with this issue for over 8 months now with no visible progress.

- Fishers, IN, USA

problem #108

Sep 042024

Pilot

  • miles
Transmission needs replaced after I did transmission flush 5/24/24

- Archdale, NC, USA

problem #107

Apr 042024

Pilot

  • miles
What component or system failed or malfunctioned, and is it available for inspection upon request" THE A/C COMPRESSOR IS BAD, REMOVED DISCHARGE HOSE AND FOUND METAL CONTAMINATION. NEED TO REPLACE ALL MAJOR COMPONENTS OF THE A/C SYSTEM. NEED TO REPLACE THE A/C COMPRESSOR, CONDENSER, EXPANSION VALVE, EVAPORATOR, DISCHARGE HOSE AND FLUSH LINES. The vehicle is available for inspection upon request. How was your safety or the safety of others put at risk? The safety of both the driver and passengers was compromised due to the malfunctioning air conditioning system in the 2017 Honda Pilot EX-L. Driving without a functional AC system can lead to discomfort, distraction, and potential health risks, especially during extreme weather conditions. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, problem has been confirmed by Honda of Bay County on 04 April 2024. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear"

- Freeport, FL, USA

problem #106

Jun 092024

Pilot

  • miles
Had an -??Emission system-?? problem in Jan. 2024. The Honda services replaced fuel injector and other parts relating to the problem. However, 1,000 miles after the same problem showed up again and was told on 6/10/24 by the Honda services that problem is the same again after running a test. I tried contacting American Honda to check any recall and found out that anything relating to fuel injector has extended warranty. Today, 6/11/24, after I demand for free car loaner Honda services called to tell us that this time it was the catalityc converter fails. I-??m very concern whether telling me the truth or not.

- San Diego , CA, USA

problem #105

Apr 102024

Pilot

  • miles
The radio intermittently changes volume, brightness level, turns off/on all by itself. This has caused the volume to get so loud I have to take my eyes off the road. There has been several other complaints online about this. It's dangerous to be driving to have the radio all of a sudden startle everyone and the driver tries to fix it while driving

- Sylvania, OH, USA

problem #104

Feb 062024

Pilot

  • miles
My 2017 Honda Pilot has a jerking issue when accelerating slowly or fast. It lags to accelerate. You can see the RPM gauge bounce when this happens. The "bucking" or "jerking" can be felt by the driver and sometimes the passenger but its not super noticeable. My vehicle has less than 60,000 miles on it currently. I have not changed the transmission fluid but this issue has only just started recently. My transmission fluid currently does not look brown or smell burnt. It looks the normal red color. There is no warning lights have appeared on the dashboard.

- Sacramento, CA, USA

problem #103

Dec 262023

Pilot

  • miles
I was driving my 2017 Honda Pilot Exl back from work at 35-40 mph when I heard a loud thud noise. Initially I thought I had gotten a flat or something, but then I heard air escaping as if a window was open but it was coming from over my head. As I continued to drive I heard pieces of glass sliding across the roof of the car. When a got home a few minutes (< 10 minutes) later, I tried opening the sunroof tray and noticed I couldn-??t and I could see that the glass looked to have shattered. I got out of the car and examined the roof of the car and the sunroof was indeed shattered.

- Renton, WA, USA

problem #102

Jun 172021

Pilot

  • miles
On [XXX] I was traveling south on [XXX] from Omaha, NE to Bella Vista, AR. There were no other cars in view either behind me, ahead of me or traveling north in the opposite lanes, nor any debris on the highway when I heard a loud explosion. I thought I had blown a tire but had no problems steering the vehicle. I immediately pulled over to stop on the shoulder of the road. I got out of the car and saw that my sunroof had exploded. Small pieces of glass were everywhere. The time was late morning and the temperature was not especially hot. I reported this to Honda and to my insurance company. On June 18 my local dealer replaced the moonroof. My cost was $691.49. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Bella Vista, AR, USA

problem #101

Nov 012023

Pilot

  • miles
While driving at normal speed car suddenly is unresponsive (will not accelerate, looses power, and is jumpy). The computer triggers a limp mode and alerts every code possible on the dash screen, even though all mechanical parts are fine. This computer/electric failure is a risk that is so unpredictable may cause life threatening accident. The certified repair shop has reviewed, reproduced, and is scratching their heads why Honda hasn-??t recalled this because several other Pilots are doing the same.

- El Dorado Hills, CA, USA

problem #100

Dec 052023

Pilot

  • miles
Auto idle had been turning off and not re-starting quickly for past 6 months. I asked them to look at it last service. They didn't find anything wrong and said to turn off the auto idle. I did turn off the auto idle most of the time and never had a problem when it was off. Sometimes I forgot to turn off the autoidle. On Dec 5 2023, I was at a red light and had forgotten to turn off auto idle. The car would not turn back on and it was stuck in park. I had it towed and the mechanics said they needed to use a special tool to get it into neutral since the usual protocol had not worked. My car was stuck at a light and I directed traffic to go around me for about 30mins before the tow tuck came. There was no way to push the car out of the way because the wheels were locked due to it being stuck in Park. My safety and the safety of other cars was at risk because the cars went into the incoming traffic lane to go around me. If this had happened on a busy road or in traffic on a highway, it would have been more dangerous. A previous time they replaced the battery and this time they are replacing the starter. I am concerned that the problem will persist since the mechanics say there is nothing wrong with the auto idle. I do see that there is a class action suit and over 200 complaints to NHTSA on the autoidle for Honda Pilots. This is a serious safety concern to have a car stop that will not re-start and then cannot be put into neutral to be towed or pushed to the side.

- Silver Spring, MD, USA

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