9.4

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
1,204 miles

About These NHTSA Complaints:

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problem #13

Aug 062021

Pilot

  • miles
Drivers Side Front Seatbelt webbing unraveling. Occasionally becoming caught in belt buckle assembly. Brought car to dealer on 8/6/21 and they wanted to charge over $500 to fix it. I said it was absolutely absurd and that it should be covered under one of my warranties purchased with the car. After some back an forth they agreed to warranty the repair and let me take the car home. Its now been over 4 weeks of them telling me the seat belt has still not arrived at the dealer and the safety issue is growing much larger as the seat belt webbing is getting worse each day. It seems they are truly not wanting to honor a warranty and are trying to do anything they can to either not fix the problem or make me pay over $500 to fix their defective product.

- East Meadow, NY, USA

problem #12

Jan 242018

Pilot

  • 150 miles
Driver seat belt is very short, comparing to other makes and models can not reach the dash when trying to clear window or dash if something is on there seatbelt locks up about quarter way to dash. Major safety issue, have to buy extender for overisezed person...

- Glen Burnie, MD, USA

problem #11

Nov 042017

Pilot

  • miles
Driver side seat belt doesn't extend enough. I had to buy a seat belt extender.

- Rochelle Park, NJ, USA

problem #10

Mar 242018

Pilot

  • miles
The drivers seatbelt is very short and doesn't allow any movement at all times.

- Austin, TX, USA

problem #9

Feb 092018

Pilot

  • 9,000 miles
The driver seat seatbelt is too short to comfortably buckle while wearing winter clothing, or for individuals with a larger stomach. In addition it is not possible to lean forward while stopped to look around obstacles when pulling out of a location with limited visibility. This leaves no choice but to use an aftermarket extender or just not buckle up. It is significantly shorter than the passenger side or any other vehicle I've been in. This is a confirmed issue with many other owners per online forums.

- High Ridge, MO, USA

problem #8

Jan 032018

Pilot

  • 0 miles
The front drivers side seat belt is way to short for a normal human being. I'm average height and weight but when I attempt to put the seat belt around me it barely fits. Once I manage to get it locked there's no slack.in case of accident the seat belt will cause injuries. This vehicle needs to be recalled immediately

- Selden, NY, USA

problem #7

Jan 042018

Pilot

  • miles
The contact owns a 2017 Honda Pilot. The contact stated that the driver's seat belt was too short. The contact stated that the seat belt made it difficult for the contact to move the seat to optimal position and becomes too tight when he moved the seat forward. Lindsay Honda (5959 scarborough blvd, columbus, oh 43232, (614) 864-5250) advised the contact to purchase an extender since there was no remedy for the failure. The manufacturer was notified of the failure. The VIN and failure mileage were unknown.

- Columbus, OH, USA

problem #6

Jan 122018

Pilot

  • 127 miles
The drivers seatbelt is very small and limiting. As a person of larger size (not obese) I am barely able to fasten the seatbelt comfortably unless I scoot the seat all the way back, at that point I cannot reach the pedals. I am unable to lean forward to look for it oncoming traffic safely. The dealership reports that this is normal for the drivers side to be smaller and I should get a seat belt extender (after market). The passenger side fits perfectly. Unacceptable.

- Milford Center, OH, USA

problem #5

Oct 252017

Pilot

  • 6,000 miles
Second row, driver's side seat belt failed to retract making it impossible for passenger to remove the belt and exit the car. Seat belt had to be manually cut with scissors so that passenger could remove the belt and exit car.

- Canandaigua, NY, USA

problem #4

Nov 292017

Pilot

  • miles
Known issue- driver side seat belt too short to allow adequate vision when merging, etc. Many consumers resorting to seat belt extensions online. This is a safety issue- driver belt easily 10 inches smaller than passenger belt.

- Flemington, NJ, USA

problem #3

Nov 182017

Pilot

  • 63 miles
I just bought a new Pilot after owing a 2011 for 6 years. I never had any issues with my 2011 Pilot seat belts. On the 2017 Pilot, the driver's side seat belt appears to be several inches shorter than the passenger's side. It makes it difficult for me to be able to move the seat to an optimal position because it traps me in too tightly if I move the seat forward or raise it higher. I am a shorter person and I'm not able to position myself comfortably due to the shorter seat belt. Instead I am forced to sit lower and all the way back. How is this safe?I took it to the dealer and they explained that the driver's side seat belt is attached to the floor, where the passenger's is attached to the seat, which makes that seat belt have lots of extra room. The dealer said I need to purchase an extender since there is no fix to this problem, as "it is a design flaw". I don't feel this is a safe option. I should be able to use the seat belt without needing an extender. The safety rating of the car is based on using the standard seat belt, not an extender. Please have this issue recalled so they can either install a longer seat belt or they need to move the seat belt mounting on the driver's side. (a longer seat belt would be an easier and less costly option, in my opinion.) thank you.

- Darien, IL, USA

problem #2

Nov 212017

Pilot

  • 300 miles
Driver side seatbelt is markedly shorter than passenger side as well as other current year Honda models. My wife is shorter than I and when she positions the seat, she has barely any travel in the belt. This could be very dangerous and apparently has been previously reported and is documented in various forums on the internet.

- Lynnfield, MA, USA

problem #1

May 102017

Pilot

  • 11 miles
The drivers side seat belt is to confining and tight that it hinders the movement of the driver slowing reaction time. It is unsafe. The driver's side seat belt does not extend out far enough for a short heavy person to pull the seat belt around and buckle it so it is comfortable. The passenger side seat belt has no issue. A visual inspection comparing the 2 seat belts shows the driver side seat belt does not come out of the floor as far as the passenger side. This issue results in the seat belt being to tight and restricting the drivers mobility while driving. The Honda dealer service department and Honda customer service confirm this is by design and nothing can be done. This is an accident waiting to happen. Honda needs to offer a passenger side seat belt configuration and specs for the drivers side.

- Skokie, IL, USA