I bought the car three days prior to this event. On February 14, 2024, I reached into the third row to lower the seats and I pulled the black strap toward me like it says to do in the manual and the seat came down so hard it crushed my hand between the seat and the side of the car and broke my 5th metacarpal in 3 places. I had to have surgery 6 days later and had hardware put in my hand. Even the emergency room doctor said there is something wrong with my seat. This story is similar to the boy that got crushed in the third row seat and died. Why is this seat like this? I realize if this was a child it would be all over the news but I am an adult and our lives matter much less to the media.

- Gurnee, IL, USA

Per dealer service center the front passenger defect seat frame need to be replaced. This is a manufacturer defect although this vehicle was not on the recall list of Honda Service Bulletin 18-042, it should have been. This vehicle has not been any accident to cause a seat frame problem. Could cause harm if in accident. The dealer service and Honda American is offering to pay half on the $1,853.60. This a manufacturer defect and I should not have to pay.

- Montgomery , AL, USA

The contact owns a 2018 Honda Pilot. The contact received notification of NHTSA Campaign Number: 18V221000 (Seats) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts are not available.

- East Northport, NY, USA

I was made aware of an urgent safety recall that the driver & front passenger seats were assembled with improperly manufacturered rivits used to secure the slide rail frame to the vehicle floor. I scheduled an appt for the recall on 3/02/19 @ huntington Honda. I was told they had the parts & would do the recall when I brougjt my car for the appt. They did not do the work & told me that is Honda's procedure is that they never repair recalls on the 1st appt. Then I made an appt at Honda city for the recall repair to be done on 03/14/20 I made sure they had the parts before the appt.. again the repair was not done and I was told they never repair it the 1st time they see it. I scheduled the next appt at Honda city for the recall repair on 09/05/20 & again it was not done. I believe Honda will continue wasting my time & causing me expenses & loss of salary every time I make an appt for this recall repair. I do not believe they have any intention of ever repairing this recall.

- East Northport, NY, USA

Driver's seat sinks and changes the seat/mirror field of vision of the rear view mirrors. This "sink" happens slowly (and without notice) causing dangerous blind spot situations while driving and parking. The "sink" began on first day of ownership but I didn't realize it and almost caused an accident because of the change in seat vs rear view mirror position. I am the only driver of SUV. Male, 69 years old. 180 lbs. Driver's seat slowly sinks over time. Approximately 2-5" per day. While driving, in all instances. Also when the SUV is sitting parked and empty of passengers, but sink is slower. Dealer and Honda main phone complaint site say it is normal. Service woman at local betten-baker Honda said she has 2016 Pilot with the same seat and issue. Said the sink is normal. I believe it is possibly a leaking air bladder. Cause unknown. LX model with 5000 miles.

- Muskegon, MI, USA