10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
4 / 0
Average Mileage:
14,130 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #11

May 052022

Pilot

  • miles
I had the hood latch recall fixed at Gerald Jones Honda and a week the next day I notice my hood would shake when I would pass by cars. I took it back and they said it was fixed. Currently is shakes and rises when I pass cars. I am afraid to drive with my small children. I have contact the dealership who repaired it and American Honda. By next step is to get an attorney.

- Soperton, GA, USA

problem #10

May 062022

Pilot

  • miles
I took my pilot to Gerald Jones Honda in Augusta to have recall of hood latch fixed. It has gotten worse and loose and almost blows up when I pass large trucks. I took it back to Gerald Jones and they said they couldn't do anything, In the mean time i have contacted Honda, sent them a video of the moving hood and I have been waiting on an answer of what to do. I am am scared when I drive it that the hood it going to fly up. My next step it to turn this over to my attorney.

- Soperton, GA, USA

problem #9

Mar 052021

Pilot

  • 61,000 miles
When I purchased the vehicle in June 2018 I noticed that the hood vibrated excessively at highway speed. I brought it to the attention of the dealership the day after purchase and again at the first oil change. Both times I was informed that due to the lighter metals used in the hood to save weight, the vibration was normal. On March 5, 2021, while driving on the highway at about 65mph, I noticed a loud "slapping" noise coming from under the hood. Upon inspection, it was discovered that the aluminum around the hood side latch (metal hook) mechanism had torn about 75% of the way around the attachment points (three bolts). In order to keep the hood shut, and from separating, it had to be taped to the vehicle body. I drove it to the dealership it was purchased from and all who inspected it agreed that it was a manufacturers' defect and a serious safety issue. Honda corporate representatives agreed.

- Kettering, OH, USA

problem #8

Jul 012019

Pilot

  • 30,700 miles
The contact owns a 2018 Honda Pilot. The contact stated that while driving various speeds, the vehicle suddenly shifted into park. An unknown dealer was contacted and informed the contact that as a safety feature in the vehicle, debris may cause the feature to activate independently. The contact they bought a special vacuum to consistently and constantly remove debris from the area however, the failure persisted. The vehicle was not diagnosed. The manufacturer was made aware of the failure and informed the contact that the VIN was not under recall. The approximate failure mileage was 30,700.

- Niagra Falls, NY, USA

problem #7

Dec 112020

Pilot 6-cyl

  • 35 miles
My fianc was driving to my doctor to follow up surgery, two blocks from 2 blocks from the house we approached to traffic light was on red and she was applying the brakes when we were just about at light suddenly the car accelerated girlfriend had her foot on the brake but the car kept going we strike a car and hit a parked car bad accident, 3 people got hurt.every time I watch the video I am more convinced that something when wrong with car systems this happens on kennedy boulevard and audobon St on 12/11/2020 around 11:05 am sunny clear day. I have a video.

- Jersey City, NJ, USA

problem #6

Sep 242018

Pilot 6-cyl

  • 0 miles
Honda is saying the poor paint finish on tailgate is not defective material or workmanship not covered under warranty paint finish has two spots where paint is lighter and clear coat in proximity has failed causing paint bubbled and chipped. Normal driving, no damage.

- Blaine, MN, USA

problem #5

Mar 022019

Pilot

  • 22,000 miles
The sunroof shattered/exploded while driving down the highway at 65mph. There was a loud noise. No explanation for why.

- Midlothian, VA, USA

problem #4

Feb 042019

Pilot

  • 5,800 miles
Sudden acceleration while pulling into a parking space in covered parking garage. Car engine revved while pulling into space. Brakes applied leaving skid marks on concrete. Car was damaged be hitting concrete retaining wall.

- Houston, TX, USA

problem #3

Nov 152018

Pilot

  • 6,700 miles
While driving on a state highway, travelling at approximately 60 mph, I heard a loud 'pop' and saw debris fly in my rear view mirror. At first I thought it was a tire, but found my sunroof had exploded. There were no rocks, projectiles, etc, and no overhead structures where something could have fallen. The glass blew out as it may have been under stress and not in as if something may have hit it.

- Marrero, LA, USA

problem #2

Aug 162018

Pilot

  • 6,200 miles
The moonroof shattered exploding glass. The vehicle was on a highway traveling at 60mph. There was just a loud noise and boom. We owned the car just four months and it has only 6,200 miles on it at the time of this incident.

- Cary, NC, USA

problem #1

Jul 312018

Pilot

  • 23,000 miles
On my 2018 Honda Pilot - exl, the sunroof exploded twice (shattered). The first time was on Feb 2018 and the second time was on July 2018.

- Ponchatoula, LA, USA