Vehicle stalls when trying to go after stop when auto start is engaged. Auto start must be manually disengaged and sometimes I forget to press the button. When the engine stalls, people behind me get angry and start making aggressive maneuvers to get around me. Normally I can restart the engine after 15 to 30 seconds but it feels longer than that when I have a long line of cars behind me.

- Henderson , TX, USA

P0741 Torque Converter Clutch Circuit Performance or stuck off. This is one of hundreds of Honda's between the years 2016-2019 that have this same issue, which renders the car undriveable as the torque converter cannot transfer fluid to the transmission from the engine. Honda is aware of this issue, though because torque converters are on "back order" they have not made any attempts to rectify this. Rather, they are waiting for individuals cars to break down and then providing with repairs. Not only is this dangerous, it's unethical.

- Lutherville-Timonium, MD, USA

The contact owns a 2018 Honda Pilot. The contact stated that while stopped, the Auto START/STOP activated, the vehicle shutoff but failed to promptly restart while depressing the accelerator pedal. There were no warning lights illuminated. The vehicle was taken to the local dealer but was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 90,000.

- Homestead, FL, USA

When I came to a stop sign the car died and would not start for several minutes, causing traffic to back up and a dangerous situation at a busy 4 way stop. This has happened on multiple occasions when the auto stop feature is not disabled.

- Siloam Springs, AR, USA

I have taken my 2018 Honda Pilot several times to the Honda Dealer, and they have failed to fix what appears to be a transmission problem with the vehicle. The transmission is burning transmission fluid. The vehicle makes a grinding sound when you shift gears. The gears feel like they are catching when you change them, The transmission gears shift appears to be delayed, slipping/jerking and pulling. This situation is very dangerous to me, my children, and the public. The Honda dealer appears to be stalling, so the vehicle runs out of the warranty. They do little to fix the problem; they keep charging me money and repeatedly replacing the burnt transmission fluid. This vehicle has a lemon transmission that they need to replace. Please help investigate this common problem that so many people are complaining about, and Honda keeps ignoring or excusing the complaints. They are selling unsafe vehicles. The incident/issue is contimous, they have NOT fix the issue. Please review the attached documents. Please contact me with some that can speaks Spanish or is able to translate. Thanks

- Philadelphia, PA, USA

I previously reported issue 11360107 which Honda attributed to a bad battery cell and replaced the battery on this vehicle. I followed up with them that I consider auto-idle-stop functionality that doesn't restart despite the battery being capable of restarting to be a safety issue. I re-iterated to them that I "rebooted" the car by holding the car start button down until the Honda logo appeared in the driver display. The car then proceeded to start and I didn't have any issues with the battery being able to start the car before or after that. As stated in that issue, this happened on the access road of a major Texas Freeway while stopped at a stop light. Cars were flying by at 50 mph with my family in the car sitting at a green light. Honda has apparently issued a "fix" for this, but today I experienced a similar issue at the gas station. Today was different b/c my auto-idle-stop was disabled. My Honda dealership had disabled it the second to last time I brought it in for service, but didn't tell me. I had complained to my dealership about this issue in the past, but the feature had been disabled when I received it, without notating the change in any paperwork. I asked about it the last time I had my car at the dealership and they acknowledged that Honda was telling them to disable the auto-idle-stop on vehicles where the owner said something. Today, July 16th, 2023, I experienced the same behavior when I stopped for gas. The car would not restart, the starter would not attempt to star the car. I had driven about 60 miles in this 100 degree weather in Aransas, Texas. After filling up with gas my car wouldn't start, the electronics worked, the radio came on, but the car wouldn't start. I got out of the car while the electronics were on, went to talk to another person in the caravan. I came back and tried again and the car started. The battery was obviously capable of starting the car without jumping.

- Austin, TX, USA

While driving with auto-idle on, anytime I come to a complete stop and the ide engine engages it fails to restart when I let off of the break.AI message stating accessory mode comes on the screen and the car completely shuts down, requiring me to power off the car completely and push the start button on the car again. It takes a few tries for the car to start. I feel like it is very dangerous for me, my passengers, and all the cars in the vicinity. By my car not moving cars have to merge into other lanes to go around the hazard, which is now my stalled vehicle, or will fail to stop before contact with my stalled vehicle at a green light. This well known and documented issue will cause accidents.

- Ofallon, MO, USA

While stopped at an intersection, the vehicle's Auto Start/Stop technology engaged. When driver attempted to drive, the Auto Start/Stop wouldn't disengage, as a result the car would not start. The vehicle prompted the driver to put the car in park and push the ignition button to start the car, however nothing happened, meaning the car would not start. After about 2 minutes, the car was able to start and the driver was able to continue driving. An immobilized vehicle at an intersection put its passengers at risk, including 2 children under the age of 3. Dealer will be notified of this occurrence.

- Williamsville, NY, USA

Emissions system problem

- Beltsville , MD, USA

Good afternoon, I would like to bring an issue to your attention and file a complaint on Honda Motor Company. Last week, I scheduled an appointment in the Service Department at Russell and Smith Honda to diagnose my 2018 Honda Pilot. My vehicle jerks when driving at a low speed. Russell and Smith diagnosis was a transmission oil flush and a system update with "recommendations to replace the battery and spark plugs" ; total charges to fix the problem was roughly $365 additional to the $110 that I paid for the diagnosis. That same day, I picked up my vehicle from Russell and Smith Honda and refused to pay because its a 2018 truck that I shouldn't be dealing with a transmission problem. As I was driving the truck back home, it started to turn off automatically and an engine light alert would turn on. The truck would start working after turning it back on. Two days after, I took it back to Russell and Smith Honda and advised them of the truck shutting down and I was notified to pay another $100 for a diagnosis which I refused to pay since it was recently diagnosed two days ago. This is putting my life at risk on the streets. The employee who assisted me went inside to ask a mechanic on duty and came back to notify me that I do need to pay for another diagnosis to determine whats wrong. I refused to pay and left the dealership. I called Honda Motor Company on 4/10/23 to advise them of the problem and they created a case #13752705 to further investigate and I advised them if not I will report it to NHTSA. Honda Motor Company requested a copy of the diagnosis and when I called them for an update, the case worker assigned to my case Samir stated they agreed to pay for the transmission flush and system update and they have notified Russell and Smith Honda. The next day I called Russell and Smith Honda to advise them that I will drop off the truck according to Honda Motor Company and they said I need to pay for the recommendations listed on the diagnosis first. Faulty vehic

- Houston, TX, USA

Emissions light comes on due to a faulty Fuel Injector and Catalytic Converter. This continues to show up in multiple forums when it comes to this problem.

- Heartland, TX, USA

The contact owns a 2018 Honda Pilot. The contact stated while starting the vehicle, the check engine warning light illuminated, followed by an emissions message. The vehicle was taken to the dealer and the dealer stated that the fuel injector kit needed to be replaced. The vehicle was repaired but the failure reoccurred. The vehicle was taken to the dealer again and the front catalytic converter was replaced, but the failure reoccurred. The fuel sensors were also replaced, but the failure persisted. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 169,187.

- Salem, OR, USA

On several occasions so far, when stopped with the idle stop system engaged, the brake depressed and at a full stop, the engine shut down, as expected, but failed to restart once the brake pedal was released.

- Rahway, NJ, USA

Extreme vibration from the high pressure fuel line due to premature failure of the high pressure fuel pump. Was told that I need to replace everything going to the high pressure fuel pump when I replace the pump because of the risk of fire. Honda is aware of this issue as they have issued a 16-013 service bulletin and has passed the cost of a design flaw down to the consumer knowing the line could rupture and catch the vehicle on fire. Honda says oops well it's over 60k miles and your past the warranty. The vibration from acceleration is so loud and the fuel line shakes freely back and forth within 3 inch span of movement. It won't let me upload a video. There are 1000s of cars with the issue in the forums and it should be a recall due to the possibility of fuel line rupture.

- Maricopa, AZ, USA

The car has an automatic engine shut off when the car comes to a complete stop (brake pushed fully). Over the course of a month, the car will stop and start correctly many times, however 5-7 times a month the engine will not come back on...the lights and radio will all be on and the engine will not come on. This requires me to put the car in park, turn the car completely off, restart the car all while the light is green and cars are behind ready to go. The battery is fine. There is an issue with the automatic system. Unfortunately Honda Dealership has not been helpful and is more interested in charging extra money. I have read this is a problem that needs to be addressed.

- Santa Clara, CA, USA

Engine fails to restart on its own from a complete stop at a traffic light or road intersection with the Auto Start/Stop function engaged.

- Lake Clarke Shores, FL, USA

When driving and slowing down or stopping at stop to which the auto/off engages, the vehicle turns all the way off. I cannot move the car and have to try several times to power the vehicle down and disengage the auto off function. It has happened several times and I just took it to Gillman Honda where they said it is probably just the battery but my battery has been fine.

- Cibolo, TX, USA

Vehicle engine shutdown while at full stop and does not turn on or has difficulties turning back on. This happens sporadically and only happens at stops such as red lights, stop signs, and or stop and go traffic.

- Yonkers, NY, USA

The problem began in May this year and has gotten worse over time. The idle engine stop does not always work properly. After driving for 10-15 minutes in stop and go traffic, when the brake is released, a popping noise or click is heard and the electronics (radio, AC, etc.) go off momentarily. When the idle engine stop is working properly, there is no noise and the radio, etc. are not interrupted. After several additional miles of driving, the noise or click becomes louder and the engine will not restart. I have to put the car in park and restart the engine. This is a safety issue in that my vehicle blocks traffic and given the number of aggressive drivers today, I am concerned someone could react in an inappropriate manner. Now, whenever I begin to hear the noise, I am forced to manually turn off the idle-stop feature. Honda responded to my concern by saying they have no "open campaigns" on the issue and for meeting to see the dealer. In the past the dealer says they have never heard of this problem and said they could not do anything. I saw online there are multiple others with the same problem and the NHTSA has opened an investigation as of June 2022. I am very disappointed that Honda US does not seem to be addressing the problem so I am adding my complaint to the NHTSA investigation. I look forward to hearing what can be done to alleviate the problem. Thank you, Dan

- Delaware City, DE, USA

he auto start/stop is not working for my 2018 Honda Pilot Elite. The vehicle does not start in the middle of the traffic when it stops. I've stuck stuck multiple times and now for last 1 year I have to force switch off that feature every time I drive the car.

- New Providence, NJ, USA