7.2

pretty bad
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
7,893 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2018 Honda Pilot:

Unsubscribe any time. We don't sell/share your email.

Get free help with your lemon!
close ad

« Read the previous 20 complaints

problem #71

Dec 202022

Pilot

  • miles
When the idle stop feature is active the vehicle can stop, ceasing all functions, including steering and engine. The entire electrical system does not function, and the vehicle cannot be restarted. In order to restart the vehicle you are required to jumpstart the vehicle. This issue was not common during early ownership of vehicle, but has become more frequent with age. This is a safety issue as the vehicle can become inoperable in busy intersections.

- Johnson City, TN, USA

problem #70

Dec 012022

Pilot

  • miles
When stopping at a traffic light the engine auto stop/start engages, but then the engine will not power back on when I release the brake. I have to completely restart the engine, causing a safety concern with other vehicles behind me. This has been ongoing for the last 6 months or so, and it seems to be getting worse. Sometimes the car will turn off mid intersection and we will be stuck there for 10-30 seconds while I try to get the car back on and going again. It is a very dangerous hazard and Honda denies there being an issue. After reading online it seems that many people are having a similar problem.

- Wellesley Hills, MA, USA

problem #69

Dec 012022

Pilot

  • miles
When stopping at a traffic light the engine auto stop/start engages, but then the engine will not power back on when I release the brake. I have to completely restart the engine, causing a safety concern with other vehicles behind me. This just started in December 2022 and seems to occur daily.

- Lincoln, CA, USA

problem #68

Nov 302022

Pilot 6-cyl

  • miles
Today my 2018 Pilot EX-L suddenly started displaying these warnings: - Trailer Stability Assist (TSA) Problem - Hill Start Assist Problem - Vehicle Stability Assist (VSA) Problem - Power Steering System (EPS) Problem Looking at Honda Pilot Forums, it seems like it is a very common problem and has to do with Fuel Injectors as described by: https://static.nhtsa.gov/odi/tsbs/2021/MC-10187289-0001.pdf Many people have complained of this issue, here is one such blog of many many more: https://www.piloteers.org/threads/multiple-warning-lights.127665/ This should be a recall and not just an extension of warranty which shifts the burden of proof to the consumer. Please help Honda honor this warranty for my 4 year old pilot with only 47,463 miles on it.

- Tracy, CA, USA

problem #67

Aug 152022

Pilot

  • miles
On 8/15/22 I was driving my honda pilot. I came to a stop and when I proceeded to accelerate the car got stuck in low gear and would not pick up speed. It made a strange sound and I could feel a hard bang and it kept getting stuck in low gear. I took the car to the dealer immediately and was told the 5th gear pressure switch had failed. The transmission has a 60000 mile warranty but I was told this part was not under warranty since even though it controls the transmission it is not part of it. This is a very dangerous situation because if I was trying to accelerate to go on a freeway the car would not have been able to pick up speed and I could have been in an accident. Honda has not helped me at all even though I filed a complaint with them and they only offered me a $300 voucher instead of covering a known defect in their vehicle. I feel this car should be recalled for this defect.

- Sugar Hill, GA, USA

problem #66

Nov 242022

Pilot

  • miles
Problem with start-stop system. Engine shuts off when vehicle is stopped but engine does not restart at times. Dealership could not find a problem and said they-??ve never heard of it happening to anyone else, BUT a simple online search shows that it is a problem and NHTSA has an open investigation. VERY DANGEROUS when the vehicle doesn-??t restart at a stop light or in stop and go traffic. Honda needs to step up and rectify immediately!

- Castleton, NY, USA

problem #65

Nov 172022

Pilot

  • miles
On at least three occasions after being stopped at a light the engine suddenly died (not simply auto idle stop). After putting in park and shutting off ignition (button start) and waiting some time the vehicle could be restarted. Battery is good. Fuel is good. Injectors already replaced. Dangerous as vehicle may be unexpectedly on powered while in traffic

- Cincinnati, OH, USA

problem #64

Nov 172022

Pilot

  • miles
Car does not turn on after stopping at a red light with auto start/off on. Turns on after being jump started. Also windows automatically come down without pressing any buttons after opening or turning off car. Dealer reports no issues. Battery has been changed with no solution. Car is inoperable with concern for pedestrian safety and personal safety.

- Corona, NY, USA

problem #63

Nov 032022

Pilot

  • miles
Car won-??t start after auto stop engages at red lights. I was on a busy road at a red light when my car wouldn-??t restart. I had to sit a few embarrassing minutes (felt longer) turning the car off and on until it finally restarted. I noticed the issue occurred a few months ago as well, but because it only happened once I wasn-??t concerned. This time was on a very busy road with cars coming 45mph towards me. Since the first incident, I did notice when it auto starts 9/10 times it turns my radio off and my cabin lights cut on then off (as if I-??m starting the whole car again). Sometimes it will flash lights on the dash as well but I cannot recall which ones (I know battery is one). I try to remember to turn the feature off every time I get in my car, because you can-??t turn it off and leave it off.

- Decatur, AL, USA

problem #62

Nov 022022

Pilot

  • miles
I was stopped at a red light, the engine cycled down because of the environmentally friendly option. My foot was on the break. The transmission shifted to neutral and turned orange. I could not get it to shift back to Drive. I had to turn the car off and restart it. At that point I was able to put it in drive and move the car. This was very dangerous because I was on a busy highway and could have been rear ended by a driver not noticing the car was stopped and off.

- Mount Vernon, IA, USA

problem #61

Oct 192022

Pilot

  • miles
I was driving on a city street, during traffic I came to a complete stop and the car turned off the engine automatically by the idle-stop feature. When traffic was moving, I lifted my foot off the brake pedal expecting the engine turn back on and move forward but the engine never started and I tried to start the engine manually stepping on the brake and press the Engine Start button but in didn't work either, all the while I could have easily gotten rear-ended by driver behind me. Luckily other drivers were paying attention but nonetheless I was pressure to move my car. After struggling for 5 minutes, I finally manage to restart the engine again. I am the original owner and service my car at the dealer and the car only have 39160 miles on it. This problem happened before but is happening more often now, which is causing more safety concerns for me.

- San Francisco, CA, USA

problem #60

Oct 222022

Pilot

  • miles
At 50,000 miles the car started to make a clanking noise. The car was checked no issued were found. at 60,000 oil change was preformed vehicle was checked no issued were found. At 63,000 the following lights came on at once: check engine, TSA, Hill start problem. Took the car again to get checked and now they have stated the car needs a new engine no lights had previously came on.

- Sanford, NC, USA

problem #59

Oct 062021

Pilot

  • 60,000 miles
The contact owns a 2018 Honda Pilot. The contact stated while at a stop light and attempting to accelerate the vehicle stalled with an unknown warning light illuminated. The contact stated that he was able to restart the vehicle and the vehicle operated normally. The vehicle was taken to the dealer for another issue and the contact inquired about the failure. The contact was informed that the idle Start/Stop system sensor might need to be replaced. The vehicle was not repaired. The manufacturer was contacted and stated there was a Technical Service Bulletin for the failure however, the vehicle was not included. The failure mileage was 60,000.

- Ravensdale, WA, USA

problem #58

Jul 052022

Pilot

  • miles
The auto off/on is dangerous. Multiple time the car does not turn back on and everything turns off. A few times the car started to roll backwards, when on a hill and I took my foot of the break. The car didn't start, I had to reapply the break and push the start button again.

- West Linn, OR, USA

problem #57

Oct 012022

Pilot

  • miles
The vehicle routinely shuts off at intersections and is unable to restart. This often causes traffic to back up behind the vehicle and vehicles around us having to make sudden stops. This occurs during normal driving conditions about 3 times/month. It seems to be attributed to the automatic shut-off feature but does not restart as it should when operating properly.

- Sandy Springs, GA, USA

problem #56

Sep 272022

Pilot

  • miles
On September 27, 2022 the vehicle start/stop failed at Georgetown Texas highway 195/I35 overpass stop light. When the light changed the vehicle started to move forward then stalled in the left lane. I engaged the emergency flashers, stopped the vehicle, put it in park and proceeded to restart the vehicle. During this event, there were several near misses including a gravel truck. I believe a review of service orders will conclude the vehicle-??s engine start/stop feature has been problematic for a few years.

- Georgetown, TX, USA

problem #55

Sep 262022

Pilot

  • miles
The engine stop feature did not allow the car to restart at multiple stops. I was not able to immediately restart the car. It did restart after some time. This was concerning, since I was stuck on the middle of an intersection. There are no problems if we immediately disable this feature when starting the car.

- Sanger, TX, USA

problem #54

Sep 162022

Pilot

  • miles
Was in the middle of an intersection and pressed the button to turn off Engine Idle Mode as I have had instances where it was very slow to go when this mode is on and it delays getting out of the way of other drivers. When I pressed the Idle Off button - the car -??shut down-?? and went into neutral. I could not get it out of neutral. Pressed D, R, P. Multiple times. Didn-??t work. Had to press the turn off car button twice to turn off car then it finally restarted. I was stranded in the intersection and almost got hit by several cars. Once it started I pulled into a gas station and the radio stopped working. I turned off the car and restarted. Then the engine wasn-??t shifting properly. Shut off the car again and went to the dealer. Dealer ran diagnostics and couldn-??t find a problem. Checked the battery and all other items - no issues. Somebody is going to get killed and now I-??m scared to drive my car.

- Plainfield, IL, USA

problem #53

Sep 102022

Pilot

  • miles
I was on a six lane highway at a traffic light. The idle stop engaged while I was sitting for the light to turn green. I released the break and the car didn-??t start. I tried to put the car in park and push the start button and the car wouldn-??t start. I sat through a couple light cycles in the middle lane with my hazards on. I turned off all accessories and the car did start and I was able to drive off.

- North Richland Hills, TX, USA

problem #52

Sep 042022

Pilot

  • miles
Sitting at stoplight with the auto start on (turns off at light to save emissions). light turned green took foot off brake, the car died, had to push the start button a few times before car would turn back on. This has happened to us twice.

- Worthington, OH, USA

Read the next 20 complaints »