The engine engages the auto-idle feature but fails to restart at stopping points in the roadway or at intersections. This leaves the occupants stranded in the roadway in traffic congestion. There were no warning indicator lights on the dashboard before the incident indicating a potential issue.

- Claremore, OK, USA

The automatic engine stop-start feature of the car is having serious issues, the car engine shuts off automatically after stopping the car at stop signs/red lights etc and does not restart automatically after releasing the brake. This has been an intermittent issue and has happened noticeable number of times till now. When the system does not restart its asks to pull over without having engine turned on which is conflicting message. I have spoke to the dealership and they say there is no known issues with the system which says otherwise based on my research multiple customers are facing this issue. Though not a huge safety risk, unable to start a car in busy intersection induces some amount of safety hazard.

- Cumberland, RI, USA

We are original owners of the vehicle. At busy intersections, including when in the middle of the intersection for a left turn, the car has shot off with the auto-off feature. Upon removing our foot from the brake the truck shut off completely (engine should have restarted). To restart the vehicle we had to ensure we were in park and restart the engine. This catches the driver off guard and creates a panic which is not safe. This has happened about 10 times since owning the vehicle. During my last service appointment I reported the incident, and they checked the battery to ensure it was not a battery related issue. Since that appointment in February we have had this happen ~3-4 times. There is NO OPTION to just disable the auto off. Se we are doing our best to remember to de-activate it every time we start the engine. I'm taking the car in for service again within the next week and will have them recheck the battery.

- Fairport, NY, USA

This has happened to me about 10 times in this vehicle: I am at a stoplight or stopsign and my "Idle-Stop" system in the Honda shuts down my engine and then when my foot comes off the brake it does not restart like it is supposed to leaving me stranded in the middle of traffic with a non moving vehicle. I think this is extremely dangerous and I am scared this will cause a terrible accident if not fixed. The only way the engine restarts is after about 30 seconds to a minute it finally is able to power back on. Please have Honda issue a recall for this issue.

- Chesterfield, VA, USA

The automatic Stop-Start feature has had multiple issues in the last two years on my 2018 Honda Pilot Elite. The lesser issue has resulted in ALL systems turning off when the brake pedal is pushed all the way down. While the usual, expected result is just the engine cutting off, many times the entire electrical system shuts down. On two (seemingly random) cases, however, the car did NOT restart for quite some time. Once was at an interaction, the other was in stop/go traffic in the rain on the highway. Here is where it could have been catastrophic as I could not even turn on my flashers to warn (in low visibility) that I was stopped while all other traffic was flowing. In neither case did I require a jump start and I have never had any reason to blame the battery. Even in the winter, the car starts right up (here in Virginia). My local Honda dealership is claiming that I need a new battery and a software update. I have a claim in to Honda CustomerCare (even have a Case Manager assigned), but I have not heard from them in the last 3 days.

- Ashburn, VA, USA

On multiple occasions / almost daily the engine auto shut off kills the engine completely. The vehicle needs to be restarted to get moving. This poses as a significant safety hazard. This delay is going to get someone killed. The engine dies at stop lights, stops signs, off ramps and sitting in traffic. A complaint was made to the Honda dealer on 4 or more occasions with them informing us they can not replicate the issue and there isn-??t a safety recall on it yet. This issue has gotten so bad that I am thinking about selling this car do to a safety issue. Honda is usually a trustable brand and stand by their brand, but some reason they will not admit to this reoccurring problem in the Honda Pilots.

- Woodbine , MD, USA

The automatic stop/start for the engine is failing. It stops at inopportune times, and it is very slow to restart. Sometimes i have to put it in park and push the start button. This has been problematic at intersections and it has been happening more and more frequently. The SUV only has 24,000 miles on it.

- Chevy Chase, MD, USA

Engine unable to restart after stopping at traffic light. When Auto Engine is enabled I have faced this problem multiple times and it was unable to restart. Traffic backed up because I could not go forward. I had to literally shut down everything and then start the engine again. I have already seen this news that you guys are investigating this issue with Honda. Now I disable my engine before I start my journey.

- Mooresville , NC, USA

The engine stop start function fails to "start" the truck in traffic when the failure happens 60% of the time you can follow on dash instructions and restart the truck - the remaining 40% it will ONLY restart after you JUMP Start the vehicle with another car. This has left my Wife Stranded 2 times in a busy intersection and we had to get jump started in the busy intersection While in this state we also could NOT put the vehicle in neutral to move it from the intersection trapping it where it was until it was jump started.

- Valrico, FL, USA

routinely if the auto stop is on the car will stall out when you try to accelerate from a stop. It will completely die, multiple errors will flash on the board. The car will be completely unresponsive. Eventually I have thus far been able to restart the car but it frequently happens at intersections and I am constantly concerned about getting rear ended. The dealership denies there is a problems. I have replaced the car battery and even with a brand new battery the same things happens. Only way to prevent it, is to disengage the idle/stop every single time you enter the car.

- Chapel Hill, NC, USA

As I was coming to a stop light and started to slow down the automatic start/stop system engaged, but the light turned green and when I tried to accelerate the car was not running anymore lights I the dashboard where flashing that I needed to put vehicle in park to start back up. Our vehicle was almost impacted by the truck behind us because he assumed I would be able to speed up instead of having to come to a complete stop. This has happened at least 20 more times since then when I forget to turn off the automatic start/stop feature. It's always when I'm coming to a stop, the suv will not turn back on mostly its inconvenient to drivers behind me that feel I just didn't see the light turn green but a couple of times it has happened when approaching metering lights in the freeway where the cars behind me or in the lane next to me are ready to accelerate not knowing that my car will have to come to a complete stop because of this issue before I car start the car again.

- Vacaville , CA, USA

Auto start stop function is activated at stop light. Upon releasing the brake to accelerate, the car shuts off completely and am unable to restart vehicle immediately. Requires me to push on/off button a few times to get vehicle back on and running.

- Fort Polk, LA, USA

On multiple occasions over the past month or so, my wife has experienced engine issues associated with what we believe is the Auto Start/Stop function on our 2018 Honda Pilot (Touring Edition). Upon coming to a complete stop, the Auto Stop function disables the engine. Upon releasing the brake, the system is supposed to restart the engine. However, on at least five occasions the engine has not restarted, and it has required her to turn the vehicle off and completely restart it as if starting from cold. This has occurred at stop lights, which obviously could cause safety issues/implications. On at least a couple of the occasions, she had to attempt to restart the vehicle multiple times by applying the brakes and pressing the main start/stop button). I frequently drive the vehicle and always turn off the Auto Start/Stop function. I have never run into these issues whatsoever. The vehicle is scheduled for routine maintenance at a Honda dealership in two days; the vehicle is serviced solely at this same dealership. The issue will be brought to their attention as well.

- Orange Park, FL, USA

Our Honda Pilot began stalling four years after purchasing the vehicle. When the Honda was stopped, the engine shut off but the engine wouldn't automatically restart when the accelerator was pressed. I fortunately was able to get the Honda to restart after a couple tries.

- Ponte Vedra, FL, USA

After the car was stoped at a red light with the auto-idle feature on, the car stalled out when I pressed the gas petal to drive. The radio and A/C shut off and a PARK warning displayed. It took several attempts to turn the car back on. After the car started it took several minutes for the radio to start working again. None of the touch buttons for radio, phone or navigation would respond. This happened when I was at a light after getting off the highway. It almost caused a car accident with the drivers around me who were coming off the highway. Since this happened, every time I turn on the car, the radio stations can not be found. I have to turn the radio off/on once or twice for the car to find the stations. Frequently, when I go from stop to drive at lights or stop signs, the radio and AC will turn off for a second. This seems to only happen when the auto idle feature is on. The car transmission is also having lurching when going from 1st to 2nd gear.

- Plainville, CT, USA

While stopped at a red light and stopped at a 4-way intersection my 2018 Honda Pilot turned completely off. It was not in engine idle mode. A message flashed up on my dash saying to put my car in park.

- Indianapolis, IN, USA

Auto idle system failed and the car stalled at a streetlight. The auto-idle kicks in when car comes to a stop like it-??s supposed to but when I release my foot off the break and the car is supposed to start back up it stalls. It can take anywhere from 45 seconds to 1 minute to get it into park and get the car to restart. During which time I-??ve been honked at by other cars but thankfully haven-??t been hit yet. I worry about it happening and I get hit because I-??ve been in the way of traffic and unable to move. Very scary situation to be in. This has happened on 4 separate occasions over the last couple months, the most recent one was June 19th. I now try to remember to turn the system off every time I get into the car to drive. Dealership tested battery and it came back fine.

- Celina, TX, USA

I was stopped at a stop light and the car was in auto engine idle. After releasing the brake when the light turned green, the engine shut off and the dash told me to put the car in park and restart by pushing the brake and hitting the engine start button. This process took about 30 seconds for the car to finally restart and I was sitting in the middle of traffic with cars behind me that had anticipated me moving forward when the light changed. Several warning symbols popped up including the collision mitigation system. This is an easy way to get rear-ended. In other instances, I have had issues where the radio and engine shuts off after releasing the brake when in auto engine idle at a stop light or driving in slower traffic but it kicks back on in just a second with no need to stop and restart. Both of these issues are very concerning. Battery life is fine, so that is not the issue. Issue stops when auto engine idle is disabled.

- Jacksonville, FL, USA

Car when in the idle stop has not restarted for several minutes. Some times it starts back up within 5 seconds. Other times it shuts the engine down and tells me to hit the start button to turn vehicle on, but then nothing happens. I am not even able to put car in neutral. Most recently this happened while exiting off a highway on the ramp. A bus driver pulled over in attempts to help me get the car off the ramp. However, a minute into trying to get it into neutral, the car popped back into drive and the engine on so I could get home. Car has been brought in multiple times and the dealership says they cannot find anything wrong with the car.

- Nazareth, PA, USA

Engine auto start/stop has failed. 68000 miles, recently when system is engaged my car completely dies. Have to wait 60 seconds to turn off car and restart Understand numerous complaints already submitted and want to add mine to the list

- Apex, NC, USA