My transmission failed although it was scanned a few weeks earlier indicating no issues with the transmission. I was lucky that the car failed once I stopped and wouldn't shift back into gear however it could have failed while driving. The car was driving fine and was slightly slow to engage, but I believe that was due to the fuel pump recall, which I could not have fixed because of a shortage of parts. My concern is that the transmission would have failed during my trip while driving over the mountains. It would have been really dangerous. There appear to be problems with the transmission in the 2018 Honda Pilots.

- Columbia, MD, USA

This recall for the fuel pump has been outstanding for a year. The dealership insists parts are still not available. When will this be resolved?

- Fairfield, CT, USA

My car hesitates during acceleration, I received the recall for the fuel pump in February, called the dealer, they say they do not have parts, I called again in early November, and they say the same thing. I am afraid the pump isa going to go out when we are driving in Traffic, so I do not trust the vehicle. I can take the car to any repair shop and they will replace it in a day. Why can't the dealer replace it" They are slow-walking this recall while we take the risk. What can I do"

- Pataskala, OH, USA

I received a recall notice from Honda regarding the Safety Recall of the fuel pump module in May 2024. My local dealer just informed me that they have no idea when they will receive the replacement modules and they are receiving about two units per month at random intervals. If this is indeed a safety recall, I believe Honda should be making these units available for existing customers ahead of producing units for new, unsold vehicles. Thank you.

- Crossville, TN, USA

The vehicle when in motion suddenly turns off by itself puting me and other drivers around in danger. Then, when driving the steering feels like loosing control. And I took it to the mechanic to check on it and he detected a steering wheel problem and there's no warning lights. Also, my car feels like the gasoline doesn't flow properly. Car looses speed and start shaking when trying to pump gas with pedals. My car has only 100,000 miles and this car has giving me problems from the beginning. The visors were so hard to move up or down until the driver side is fullu broken and too expensive to replace. Hondas are not number one cars like they use to be.

- Lake Balboa, CA, USA

I've brought the car to the Honda Dealer located at 2400 N State Rd 7 Hollywood FL 33021 for over a year I have complained that the car jumps and that there is a few recalls on my vehicle. I was told that the part isn't available and they can't fix it but did not offer any remedies to this issue. The car will shut off on me while I'm driving and it's very dangerous. I've mentioned this to them many times but they only try to convince me to buy another car and get me to trade in my car and pay a deposit.

- Miami, FL, USA

I have attempted several times to schedule the Honda Pilot for the recall item to be replaced since May 2024. The Pacific Honda Service Center states they do not have the part to replace the fuel pump. I called again last week, and they said I can pay $179 to have the vehicle inspected and if the fuel pump is faulty then they will order the part. This is unacceptable.

- San Diego, CA, USA

NHTSA Recall Number23V-858 Recall issued December 18, 2023. I have been on the waiting list to complete the repair at Yonkers Honda in Yonkers, NY, since May. I spoke to Yonkers Honda today, October 9, 2024, and Honda still has not provided replacement parts to dealers to complete the recall work, with no ETA.

- Mamaroneck, NY, USA

Honda informed me of the recall of my vehicle back in January 2024. I have tried to attempt to get this fixed at my local dealership. I was told they did not have parts and expected them in April. To date, I have not heard anything. I just took my vehicle in for service and was told they had no update as to when parts would become available for this recall. This recall happened because of the dangers that the faulty fuel pump presents to consumers and I'm not seeing enough to be done by Honda to rectify this in a reasonable timeframe. What happens if something happens to my vehicle or my safety as a result of Honda being unable to fix this defect?

- Lawndale, CA, USA

My 2018 Honda Pilot is part of a Safety Recall Notice per American Honda Motor Co. Inc. and is in regards to a defective fuel pump. Issues include engine not starting/stalling and check engine light illuminating. Over the past 3 years I have experienced the following symptoms with my 2018 Honda Pilot: 1.) The engine wouldn't start on several occasions 2.) My wife noted she was driving in parking lot when engine stalled 3.) Dash illuminates "EMISSIONS SYSTEMS PROBLEM/ CHECK ENGINE" On March 11, 2024 I took my vehicle to Honda of Pasadena and spoke to Svc Advisor Eddie and told him I am experiencing all of the above and is this covered under the safety recall? He stated he will have the Svc Tech inspect and let me know. Shortly thereafter I was told by Eddie that my issues are not related to said safety recall and charged me $720.45 in un-necessary repairs (none of which included replacing the faulty fuel pump). In response I filed a claim with Kassandra @ American Honda Motor Co., Inc (CASE# [XXX]), who reached out to dealer and ultimately denied my claim and noted issues are not related the Safety Recall. To date I have filed a BAR complaint which is pending and and I am currently driving said defective vehicle which is experiencing all the above safety issues: 1.) engine not starting and/or stalling 2.) "EMISSIONS SYSTEM PROBLEM/ CHECK ENGINE" light illuminates INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Pasadena, CA, USA

Recall has been in effect since December 2023. Still no parts for repair. Vehicle hesitating. Took in to see if possibly due to fuel pump issue. Dealership states no. Suggested transmission change and indicated that test drive showed improvement. Did not happen. Not sure if the issue is related to recall but recall is taking way too long.

- Burleson, TX, USA

my car is 2018 with 54k mile.now the car has check engine light on. the code is P0430. this code relate with fuel pump recall. i went to Honda dealer at Fremont but they said. they need to back order part. but my car now has a problem could not pass smog. please could you help to us how to do. Thank you so much.

- San Jose, CA, USA

I have been waiting since March for the fuel pump recall replacement and am now experiencing transmission issues. Vehicle lurching repeatedly and all light indicators came on. Honda is recommending replacement of cam shaft, thrust cover, and position sensor but still has yet to replace fuel pump recall. Vehicle only has 68k miles on it and has all required maintenance completed at dealer.

- Georgetown, TX, USA

Honda has sent me two notices that the fuel pump needs to be replaced on some vehicles. The second notice said to call a dealer and schedule an appointment if your vehicle is having symptoms. My vehicle is having symptoms with scheduled an appointment with West Her Honda in Lockport NY. The dealer said I would need to pay a diagnostic fee of $180 at this appointment or wait until the fall, in October. I was told Honda will get back to me when to bring it in. So, my wife must drive this unsafe vehicle for five months unless I pay this fee. I asked the dealer if the test wasn't positive for a bad fuel pump what happens next. The girl I talked with at the dealership didn't have an answer.

- Niagara Falls, NY, USA

This is an ongoing issue that I am having with my vehicle that I believe is related to the Fuel Pump Recall. While driving down the road my vehicle will suddenly hesitate then re-engage causing severe hesitation then acceleration. This happens randomly and without warning. I called my local Honda dealer to explain that I need to bring my vehicle in for the recall, and they told me there is nothing they can do until possibly September 2024. It was then further explained that this issue if and when it is fixed would not be free of charge. I am having a hard time understanding why a recall was issued if the manufacturer has not intention of fixing this issue. It explains in the recall how it can be dangerous to drive the vehicle if issues are being experienced, so not sure what my options are at this point. The manufacturer needs to be held accountable for this and not me.

- Surprise, AZ, USA

Recall needs addressed. Car is throwing codes and serging going down the road.

- Aliquippa, PA, USA

Intermittent sluggish performance No risk yet Dealer confirms fuel pump problem No Warning lights Dealer refuses to provide information or an estimate date to make required repair!!!!

- Bloomington, IN, USA

We continue to experience stalling while driving our Honda Pilot exactly as described in the Recall. We took our vehicle to Honda, but because they were unable to duplicate our problem and this problem does not generate an error code, they sent us home without any repair. Honda has said they have limited parts to make the replacement, so they are holding parts at their HQ and not allocating any to dealers. So, we, like most other Honda Pilot owners, continue to have to drive vehicles that may be unsafe. When driving in traffic, our vehicle has lost power for several seconds, which can be dangerous if we are in a passing mode or needing power to maneuver safely. We ask the Traffic Safety Administration to engage with Honda to accelerate their processes to effect required repairs before we or others are injured. Thank you.

- Eden Prairie, MN, USA

My 2018 Honda Pilot has a fuel injector recall. Per Honda, "Safety Consequence: An inoperable fuel pump could prevent an engine from starting, cause a vehicle to lose drive power, or stall while driving, increasing the risk of a crash or injury." - My car is hesitating with acceleration at low (20-25mph) along with (45-55mph). The RPMs do not stay steady and the car is hesitating to shift into gear. - I called Westbrook Honda, Westbrook, CT on [XXX] to inquire and was told I would know if the car was part of the recall because it will stall. - Unsatisfied, I took my car to Brandfon Honda, Branford, CT for diagnosis on [XXX] and was told by service that if it's an issue they will prioritize it since the part will not be available until Fall 2024. Brandfon Honda is advising 4 other recommendations to see if it will fix the problem versus addressing the fuel injector recall which points to what is the issue with the car (as advised by my independent auto shop) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Madison, CT, USA

Unknown

- Annandale, VA, USA