9.9
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 217 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Passenger side pooling with water during rainfall. Known problem among honda owners.
- Fairfield , CT, USA
Engine acceleration suddenly degrade in the highway 50 miles seems running like 20 miles even pressing the gas hard. also water coming from no where on the driver side floor when it rain Hard or light notice this since the day I bought it.
- Hackensack , NJ, USA
The radio in this vehicle freezes, produces static feedback and electrical feedback while operating the touchscreen. Sound from the speakers becomes distorted and lacking power. Electrical surging can be heard. This occurred within the first 1000 miles since purchased new. Rear hatch alignment was also not installed properly from the factory and required a body shop to attach it correctly. Seat fabric material was also defective and coming apart.
- High Point, NC, USA
The passenger side mirror won't stay at the proper adjustment. You set it and it drops in a few minutes so you can't see the cars behind you. When you drive you have to keep adjusting the mirror. It's a small problem but could be a big problem if there is an accident.
- Morgantown, WV, USA
Owner's manual states that motion of the power tailgate can be stopped by pressing any tailgate button. "if you press the button again while the power tailgate is moving, it will stop." (pages from manual attached as pdf.) dealer also told me this. This is a lie. The tailgate does not stop until it reaches the full upward position, or until its upward motion hits an obstacle (e.g. garage door) and reverses direction. Honda lied. After complaining to dealer, I was informed this important safety feature was removed from the 2019 Pilot; yet it is in the manual multile times on multiple pages. Consequently, the vehicle is useless to me; I cannot use the power tailgate while the vehicle is parked in my garage. I want Honda to buy back the vehicle from me or issue a firmware update that restores this safety feature.
- Southborough, MA, USA
- Ridgewood , NY, USA