The center control panel was recalled due to the computer system malfunctions. I took the vehicle to the dealer for the repair. Nevertheless, the control panel continues to sporadically shut down while the car is in operation. It typically starts with audible clicks and intermittent radio reception. I will then get messages such as 'check tuner, ' audio signal lost, 'no audio connection to fm, ' 'network communication lost, ' and 'most network lost.' The system will continue to shutdown, go completely black, and then reboot. At times the panel is black for 10 minutes or more. Sometimes the reboots are a cycle of continuing events for my entire commute (about 35 minutes) of just one reboot after another. During this time, the backup camera, radio, and connectivity to my phone do not work. In fact, unless I turn off the bluetooth on my phone, it will momentarily connect to my phone when it reboots and then immediately disconnect any call I am on because the system shuts down again. I have uploaded 3 pictures of examples of my screen. (the last picture is just a blank screen). I have a video of an event, but it could not be uploaded.

- Hurricane, WV, USA

This is has been going on since I bought the car two years ago. Audio constantly goes out everyday. When I open any door it turns off with or without bluetooth connected. There is no function to the radio, satellite radio bluetooth nothing. And there is a cracking static sounds it makes. Screen malfunctions, goes black than comes back but no way to work it with the touchscreen. Have had to Honda dealers 5 times and nothing has changed even with the recall done.

- Indio, CA, USA

I purchased brand new elite 2019 Pilot in April of 2019. Immediately after purchase I had horrible static coming through all speakers, at times vehicle would not start, randomly the vehicle would sense a collision even when I was only one on road, windshield wipers come on randomly and other electrical issues would occur, brake light flashes randomly. I do not feel safe driving this vehicle at all.. I have taken it in three times now and every time I am told that there is nothing wrong with the vehicle. I have been asked to take videos of it when it occurs. This is insane as my cell phone is disabled while I am driving. So, basically they are asking me to get phone, enable it and take a video all while I am driving with the vehicle doing all sorts of unsafe things. I have come close to being in a number of accidents due to the random collision braking occuring. I refuse to drive the vehicle on the freeway as I do not feel safe at all driving it. This has occured on the freeway, highways and city streets. I always drive in a lane where I can pull to the side if something occurs. I did not pay over 50,000 for a vehicle to not feel safe driving. I am tired of Honda telling me that they cannot find anything wrong with the vehicle. Basically implying that I am crazy and this does not occur unless I can get a video of it when it is happening. All services have been done at the morgan hill, ca 95037 Honda dealership. I have all paperwork on it but it is currently at dealership now again and the paperwork documentation is being attached and they have records in their files as well. I do not know what my next step is in getting help since the dealership just shared there is nothing they can do for me since they don't have a video and or witness these issues firsthand. Car serviced on 7/25/19, 4/13/20 and 9/18/20 at Honda dealership in morgan hill,

- Morgan Hill, CA, USA

Car shuts off complete and doesn't start back when using auto idle stop. I got stuck at at heavy traffic roads and traffic lights frequently. I am also experiencing loss of power or the car; hesitation and raving when gasing. I have taken the car to Honda service few times already, but they were unable to find any issues. At last visit to Honda service, battery was tested and inspected everything else and was documented no issues found. This issue is being happening since April. Please advice what I need to do to fix this issue. Did I buy a lemon?

- Brooklyn, NY, USA

My 2019 Honda Pilot brake pedal got locked up, can't start the engine with the remotes on me. And possible missing welds.

- Sicklerville, NJ, USA

The infotainment system makes static noise the seems to reboot. Network communication lost. Dash console goes blank for 1 min then shows up again. This happens ever time you drive the Pilot. No radio functionality anymore. Honda dealer says there is no fix.

- Palatine, IL, USA

On July 3, 2020, after reversing out of my garage onto my driveway, I put the car in drive and when I pressed the accelerator, the car shifted into park on its own. I tried again and it did it again. My husband and kids were in the car and my husband said "it did this to me the other day too." I got my phone out and took video of it occurring two more times. Each time I put the car in drive and pushed on the accelerator, it shifted into park on its own after moving forward.it did this with or without a seat belt on. The video is an MP4 file and there does not seem to be a way to attach it online, but I am happy to provide it upon request.

- Southlake, TX, USA

This issue has happened several times since buying the Pilot in 2019. While driving the car, the infotainment system freezes up and stops working. The use of the backup camera, radio, gps, and any of the features on the screen are not usable. We notice this happens a lot when we take family trips. The only thing different we do on trips is pack the car opening and closing the trunk and doors. To get the system to work again you have to take parts off to get to the cars main battery and disconnect the negative to restart the system. When the infotainment system freezes you hear a loud screeching noise over the speakers like the electronics are shorting out. Is this common with the 2019 Honda Pilot? stoping on trips to remove car parts to get to the battery is frustrating. I'm worried if this could lead to a car fire while my wifes driving with the kids.

- Coconut Creek, FL, USA

Our 2019 Honda Pilot has been making static like popcorn popping sounds for some time. My wife went into labor and we were rushing to the hospital in the pouring rain driving on the highway, and the popping sound started again and all the electronics shut down. I was unable to see the speed, navigation etc. And it felt quite dangerous. We took the car in for service and we were told that a reset had been performed and all the electronics should function normally. Just this past Friday, I was driving my daughter in the car after the issue was supposedly fixed, and the popping started again, I asked her to take our her phone to video the sounds, and moments later she got a second video of all the electronics shutting down again. Very frightening.

- Surfside, FL, USA

The radio and entertainment system goes out often and loses all sound. The backup camera goes out. Now the radio won't shut off when the car turns off so Honda recommends disconnecting the positive terminal of the battery, which is a hazard.

- Phoenix, AZ, USA

Malfunction backup camera, infotainment system, odometer display: Since around 1 month after purchasing the car, vehicles odometer display and infotainment system display blacks out and malfunctions during driving almost daily. Along with this the sound system crackles. It only resets once the vehicle is completely off. The malfunction is present whether the vehicle is stationary or in motion. Also, during this time we are unable to use the back up camera as no display is seen on the infotainment system. This has caused multiple near miss from accidents during driving in the highways (as driver can get distracted/scared from the crackling sounds) and backing up. Also when the odometer goes black, we are unable to see the speed of the car hence increases the likelihood of exceeding speed limit unknowingly.

- Chicago, IL, USA

Purchased vehicle in January 2019. Around March 2019 the speakers began to make crackling and popping noises at random times - but could reliably be reproduced when locking the doors. Soon thereafter, the main display would infrequently pop and go black, then come back on. We took the vehicle in to our dealer in June 2019, obtained a loaner, and after the first day, the dealer called and said they could not replicate and wanted to keep it longer. On the third day, I picked the car up and returned the loaner as we had to travel. The dealer said they still could not replicate and that the any noise happening when the doors locked was normal. Since June 2016, the crackling and popping continues, the black out continues and has progressively gotten worse. The noise happens when stationary, in motion, on all kinds of streets and speeds. It happens when the phone is connected via bluetooth and when it is not. It also seems to be more violent when at larger intersections (I.e. loud pops and black screen has been noted when at large traffic light intersections and on freeways with overhead signs that may contain a radio frequency transmitter). The black screen happens when using the navigational system and directions are lost, it also is very distracting to the driver as it can be quite loud and sudden.

- Southlake, TX, USA

Driving going 25-30 mph listening to the radio. Suddenly the radio goes out with no sound. 'radio unavailable' message displays on top of the infotainment screen and on soon after a 'network communication lost' appears in the center of the infotainment screen. A few seconds later the whole infotainment system along with the dash board display reboots itself. During the reboot no speedometer, gas gauge, etc is showing just a blank black screen (all this while still going 25-30 mph). After reboot speedometer is off for about 5 seconds before it comes on but the speed is not accurate. Sound to radio soon comes back on as well after reboot. After 20-30 seconds the speedometer becomes accurate again. Happened a second time during the same trip while stopped at a red light. I don't know what's going on but not seeing the speedometer is not safe!

- Fitchburg, WI, USA

The issue started with cracking/popping in the speakers. We then get a warning saying "check tuner" and then the infotainment system and the display behind the steering wheel shutdown. We lose all safety information provided by the infotainment system as well as the speedometer. This happens frequently during driving and means we have no way of telling how fast we are going. Usually the system starts back up. However, on three separate occasions the infotainment system has not restarted even when the car was shut down. On the most recent occasion both the infotainment system and the display behind the dash have not returned even when the car is restarted. I cannot get the car to the dealership right away and currently have no way to tell what speed I am going as the speedometer located in the dash display is out. This issue has occurred in all different situations. It has occurred with our car on the highway, city streets, and parked. It has even occurred while backing up. This is a serious safety issue. Not only is it distracting driving without speedometer is dangerous.

- Goldsboro, NC, USA

My car continuously is without a instrument panel (where my speedometer is and other important safety info) and is without a audio unit, cannot use any features. The power usb plugs do not work. If I do not start my car every day and let it run, it will not start the next day. I have had to purchase 2 new batteries for it. I am scared to drive it anywhere, especially on freeways or anywhere, I cannot see my speed at all, which scares me on school zones and freeway driving. My car is undependable, features I paid extra for don't work. I pay over $500 a month for a car I cannot drive often. I have a little over 4000 miles on it and scared to drive it out of local area and this is hurting my work and emergency preparedness for my choric ill son. I bought this car a autosource in woods cross in July 2009, minor wreck they said to front fender area made it a salvage car, this should have nothing to do with the electrical issues. It's been in shop total about 2 months and still same issues. Updates and everything fail to fix issues. 100K warranty I bought with it has not been honored, I has cost me $2800 so far to try and fix these issues.

- Clinton, UT, USA

While driving 65 mph on the highway, the panel and the entertainment system (gps) crashed. The screen restarted and then turned on in an unusable state (none of the buttons worked). To say the least, this experience was very distracting while driving on the highway. The malfunction of the panel could easily cause a loss of Focus on the road and lead to a crash. The culprit is Honda integration with apple's carplay. See thread link below which indicates that it is a widespread problem. The fix to the issue I had to do a hard reset the system by removing and reinserting the panel's fuse. Thread: Https://www.piloteers.org/threads/display-audio-constantly-on-in-2019-Pilot.159521/

- Brooklyn, NY, USA

For the first ten months after purchasing a brand new 2019 Honda Pilot touring I was treated as one of Honda's guinea pigs. I was putting my family's lives at increased risk, losing time at work and going through immense stress while Honda attempted to solve a major electrical issue with my vehicle. Through my extensive proactive efforts and numerous times leaving the vehicle with the dealer a solution was eventually found. After the final repair was completed it became apparent the extent of the impact the faulty wiring had on the vehicle's safety and function. After the electrical issue was corrected the overall operation of the vehicle was significantly different than the day the vehicle was purchased. No more near accident causing false automatic emergency braking occurrences. No more cruise control and lane assist malfunctions, random loss of the speedometer and backup camera or other frequently experienced safety issues. No more unusable infotainment system. It was extremely apparent the impacts of the faulty wiring were wide spread in the vehicle as sold. The first ten months that my wife, two children and I used the vehicle as our main source of transportation, while Honda attempted to solve the issue, it was not functioning as designed and advertised or up to the National Highway Traffic Safety Administration standards.

- Uniontown, PA, USA

The Honda Pilot's dashboard and lcd touch screen would restart randomly, for no reasons. The electrical systems would reset (or restart) several times a day without logical reasons. The american Honda automotive was not helpful when I informed them of the issue. This happens everyday, several times a day.

- Tucker, GA, USA

The infotainment fails almost on a daily basis which means that interior, electrical features fail. Examples include a black or gray screen which blocks the ability to see speed being driven, bluetooth, radio, phone, navigation all fail which causes driver to take eyes off road to attempt to fix or disconnect phone when driving. Repeated attempts to fix the car but Honda continues to say (after 9 months) that this is a "software update" problem. This, only after my 2nd repair visit and they had my Pilot 8 days and replaced a defective part with another used defective part from another person's car. Honda is knowingly putting unsafe, defective cars on the road. Problems occur when driving. Some photos are attached. I have many more pics ranging from March 2019 through today. Problem first reported to dealership April 2019. Ongoing with dealership and american Honda. I have a file over 100 pages thick of communication attempts with zero fix. Honda should be required to stop selling these cars until they have a fix for this unsafe vehicle.

- Westminster, MD, USA

Digital instrument panel that contains all gauges (speedometer, tachometer, gas gauge, etc.) intermittently turns off while the car is in operation. The screen goes entirely black as if the car is not on, meaning we do not have a functioning speedometer while the car is in operation when this occurs. We've had the car at the dealership twice for this issue and it still isn't resolved.

- Katy, TX, USA