10.0

really awful
Crashes / Fires:
1 / 1
Injuries / Deaths:
3 / 0
Average Mileage:
4,473 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #221

Jul 232025

Pilot

  • miles
My 2019 Hoda Pilot Touring often suddenly changed to N (Neutral), not moving when I release the brake pedal on the freeway when traffic is slow (stop and go) or when at the stop at the intersession. I had to hit (shift) to D (Drive) or sometimes it was getting worse, I had to hit Restart button to resume driving. Many times, it was a nervous moment when the cars from behind were too close and unexpecting my car was stop. It's hard to convince the car dealer it is a real problem when I brought the car for other recall problems. They only worked on the other recalls and verbally advised just to see if the fixes on the recall would fix the problem I experienced since there is no recall related the problem I described.

- Chino, CA, USA

problem #220

Sep 182024

Pilot

  • miles
My 2019 Honda Pilot backup camera is not functioning properly. It has a green and sometimes purple screen and I cannot see objects when backing up. This creates a very dangerous situation. I brought this vehicle to Lia Honda in Enfield, CT for another recall. I informed them of the problem with the backup camera and was told it isn't part of the recall. I would have to bring the car back at another time for evaluation and would be charged their hourly fee. I was a loyal Honda employee in Windsor Locks, CT for almost 25 years. I retired in 2009. I know my vehicle should be considered in the recall and I would like it taken care of before an accident happens.

- Sebastian, FL, USA

problem #219

Jul 132025

Pilot

  • miles
I was driving home at around midnight on the interstate, when my radio stopped working and digital dash screen just turned off. The radio screen said something like network communication lost (I was going 75 so I couldn-??t completely read what it said), and the dash where my tachometer and speed usually are, was off; the only information about the car I had was gas level and general engine temperature, so physical gauges or the fuel economy indicator were not affected. All headlights, climate, and engine or cruise control were not affected. It rebooted after about 10 seconds, as if the car was just started up, and everything was back to normal. I was coming from a work event, so I had a coworker with me and he noticed this was occurring, unsettling to be a passenger and all necessary information about the vehicle on an interstate was gone. The vehicle did have a recall to address crackle noise in the speakers, which was a symptom of the MOST bus failure. But since then, the crackle hasn-??t disappeared, the backup camera has failed on occasion, and now this, just once in ~15000 miles, all link through the same MOST bus. Will be taking to the dealer again ASAP to see if they can resolve the issue for good, but it seems unacceptable that an infotainment failure could also affect the dashboard if I am understanding it.

- Grand Junction, CO, USA

problem #218

Jul 122025

Pilot

  • miles
I have had multiple situations where the auto idle has engaged and the vehicle has died. Most of the time the car restarts by holding down the ignition button, but twice it's required a jump. I have taken this into honda multiple times and they've told me they can't recreate the problem, but it consistently happens to me. The most recent time was at a high speed intersection and almost resulted in a serious collision. The below question asked how many miles on my vehicle. We first noticed this at about 25000 miles, but most recently occurred today at 80000 miles.

- Oregon City, OR, USA

problem #217

Jul 102025

Pilot

  • miles
I believe this car was subject to the recall where something about the AIS system needed to be fixed. The initial problem was the car would stall out at lights when the AIS system was activated. I went in for the recall and had not experienced the problem since. That-??s until the past couple days where the problem is back to occurring when I-??m stopped at a light and fully depressed the brake, the car stops idling and fails to restart creating a dangerous condition in traffic. It is stressful, unneeded, and puts my family in danger.

- West Orange, NJ, USA

problem #216

May 012025

Pilot

  • miles
Backup camera is distorted and has purple and green colors throughout the screen. Also the information screen routinely indicates a Tuner failure, followed by popping sounds from the radio. Took vehicle to Honda dealer who advised that many 2019 Honda Pilots are coming in with same issue. However, the vehicles with the vehicles with the same first 7 charscters in the VIN were NOT included in the recall for some reason. This oversight by Honda, to exclude these particular Honda Pilots, places an increased safety risk for the owners, as well as an undue financial burden. In reviewing the complaints posted on this site, 2019 Honda Pilot owners have been complaining about these issues for 2-3 years without any resolution from Honda. It is clear that Honda has been aware of this issue for several years. It would be great if the NHTSA would require Honda to do the right thing by acknowledging their oversight (excluding these vehicles from the recall), and have the backup camera and tuners repaired before a serious accident/injury occurs.

- Henderson, NV, USA

problem #215

May 122025

Pilot

  • miles
2019 honda pilot exL all of sudden multipurpose camera doesn't work. As a result of the camera issue break system sign came on and all safety feature turn off. I didn't have any accident prior to the sign came on. Dealer is asking 1800+tax to replace the camera.

- Valley Stream, NY, USA

problem #214

May 092025

Pilot

  • miles
dash instuments goes blacked out, entertainment system goes black in sequence to dash, this has happened multiple times. I cannot tell my speed, gas levels, etc, the LKAS, collision warning, adaptive cruise control, auto emergncy breaking, lane departure warning failed with lights coming on with various failure warinings, it fails, then works randomly then fails again. I have taken my vehichle in starting in 2022 for the dash instruments and entertainment going out.The transmission has rough shifting multiple times, i have brought for diagnostic service 4 times on transmission, they cannot find the causes. I have had transmissions serviced and flushed as required.

- Lucerne Valley, CA, USA

problem #213

May 012025

Pilot

  • miles
Rear backup camera suddenly showing green and purple distortion making it impossible to use/trust the camera. This issue appears to be a growing trend in 2019 Honda Pilots AFTER Honda completed recall issue on faulty cabling/wires. See this thread: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Plainfield, IL, USA

problem #212

May 052025

Pilot

  • miles
The idle-stop feature on our 2019 Honda Pilot is faulty. The idle-stop is intended to shut off the engine, or put it into an idling state, at stop lights in order to improve fuel efficiency. However, on a recurring basis (at least once a week, often times several times per week), our Pilot will shut off at a stop light and fail to restart. This at a minimal causes the car to get stuck in traffic or create traffic issues at stoplights, and at worse (in a situation like today), it causes our car to stall out in the middle of a busy intersection which put our family at unnecessary risk.

- Spring Hill, TN, USA

problem #211

Apr 012025

Pilot

  • miles
Sometimes when I stop in traffic, the idle-stop feature doesn't turn the engine back on. Engine fails to restart on its own from a complete stop at a traffic light or road intersection with the Auto Start/Stop function engaged. This has happened multiple times. I try to remember to disable the idle-stop feature but don't always remember to.

- Alton, IL, USA

problem #210

Mar 312025

Pilot

  • 50,000 miles
The contact owns a 2019 Honda Pilot. The contact stated while driving at approximately 5 MPH, the Cruise Control, Lane Keep Assistance, and High Beam headlights Error warning lights were illuminated. The failure had occurred on several occasions. The vehicle was taken to a dealer, where it was diagnosed with a faulty sensor in the front camera and the sensor needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 50,000.

- Los Angeles, CA, USA

problem #209

May 302021

Pilot

  • miles
This was my first experience with an electrical/engine/battery issue with this pilot. I was in the midst of driving during a 14 hour road trip. In the middle of my drive I needed to stop for gas. I pulled into a gas station and turned off the pilot to refuel. After refueling I attempted to start my vehicle. After several attempts and the battery/engine not starting, I needed to have my pilot jumped. After the vehicle restarted I had no further issues on my trip. After returning home I had my battery checked and there were no issues with the battery.

- Rockford, IL, USA

problem #208

Apr 012025

Pilot

  • 66,000 miles
The contact owns a 2019 Honda Pilot. The contact stated while driving approximately 35 MPH, the vehicle stalled. No warning light was illuminated. The vehicle was taken to an independent mechanic and was diagnosed with a misfire in cylinders #4 and #6, and that the ECM had failed. The contact related the failure to an unknown recall; however, the VIN was not included. The vehicle was not repaired. No further information was available. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 66,000.

- Cincinnati, OH, USA

problem #207

Mar 222025

Pilot

  • miles
Hello, I have owned my 2019 Pilot for almost 6 years. From day one, I have had ongoing issues including over 12 situations in which my vehicle would not restart at stoplights, 4-way stops or other areas (my driveway, gas station etc.). I have had the vehicle jump started multiple times by my extended warranty company, my husband and neighbor and towed to the dealer. My most recent stall when not even let me turn on my hazards as my vehicle completely died at the stoplight. I have called 911 multiple times to protect me from being rear-ended. I fear for my life driving the vehicle. My kids refuse to also drive the vehicle. Honda does not have any answers for the fix. There are over 1,000 complaints from vehicle owners. Let's do something before someone is rear-ended and killed! Look at my service history! My car is a lemon, and has lost value. I deserve peace of mind driving this vehicle and compensation for this never ending nightmare.

- Brooklyn Park, MN, USA

problem #206

Apr 042023

Pilot

  • miles
My 2019 Honda Pilot start/stop feature shut down my car in a busy intersection and would not start up again. Dashboard warning lights flickered and no response to trying to start the vehicle. Towed to dealer at my expense and had to replace battery on 04/04/2023 for 2019 car.

- Brookfield, WI, USA

problem #205

Apr 012024

Pilot

  • miles
Rear camera (74810-TG7-A41) view is distorted, shows green, red, purple among others, unable to determine any images. Back over can easily occur as view is useless.Car currently has 26,101 miles, this first started around 22,000 miles.

- Gainesville, FL, USA

problem #204

Mar 092025

Pilot

  • miles
The backup camera exhibits image distortion, posing a safety hazard.

- Saint Johns, FL, USA

problem #203

Jan 112025

Pilot

  • miles
Backup camera shows distorted colors and no longer usable to identify objects in the rear of the vehicle. Additionally all backup sensors no longer activated when objects are behind the vehicle. Since there are massive blind spots behind the vehicle this is an accident waiting to happen. This was observed by dealership and recommended that the camera be replaced at owner expense. Still pending fix due to cost. This appears to be a common problem with 2019 Honda Pilot models.

- Fletcher , NC, USA

problem #202

Jan 242025

Pilot

  • miles
At random times, but seemingly becoming a more frequent occurence, when the stop/start system engages & shuts the vehicle down at idle (at a stop light for example), the vehicle will not restart for a period of time afterwards. This has also happened on the highway multiple times in traffic in which the vehicle will not start for a short period of time. This is a big safety issue and I was almost rear-ended a couple of times in those highway cases. When the problem happens, the lighting on the meter (indicator lights) will randomly flash & the clicking sound from the blinker will continuously go on/off during the timeframe of when the vehicle will not restart. I've raised this concern to Honda multiple times with no support coming back from them since they can't re-create the issue.

- Northville, MI, USA

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