10.0

really awful
Crashes / Fires:
1 / 1
Injuries / Deaths:
3 / 0
Average Mileage:
4,277 miles

About These NHTSA Complaints:

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problem #204

Mar 092025

Pilot

  • miles
The backup camera exhibits image distortion, posing a safety hazard.

- Saint Johns, FL, USA

problem #203

Jan 112025

Pilot

  • miles
Backup camera shows distorted colors and no longer usable to identify objects in the rear of the vehicle. Additionally all backup sensors no longer activated when objects are behind the vehicle. Since there are massive blind spots behind the vehicle this is an accident waiting to happen. This was observed by dealership and recommended that the camera be replaced at owner expense. Still pending fix due to cost. This appears to be a common problem with 2019 Honda Pilot models.

- Fletcher , NC, USA

problem #202

Jan 242025

Pilot

  • miles
At random times, but seemingly becoming a more frequent occurence, when the stop/start system engages & shuts the vehicle down at idle (at a stop light for example), the vehicle will not restart for a period of time afterwards. This has also happened on the highway multiple times in traffic in which the vehicle will not start for a short period of time. This is a big safety issue and I was almost rear-ended a couple of times in those highway cases. When the problem happens, the lighting on the meter (indicator lights) will randomly flash & the clicking sound from the blinker will continuously go on/off during the timeframe of when the vehicle will not restart. I've raised this concern to Honda multiple times with no support coming back from them since they can't re-create the issue.

- Northville, MI, USA

problem #201

Jan 012024

Pilot

  • miles
I am experiencing two ongoing issues with my vehicle that have not been resolved despite recent recall repairs (fuel pump and hood striker). 1. Acceleration Stutter Issue When accelerating, the car shakes/stutters before finally picking up speed. I initially thought the fuel pump recall repair would fix this, but the problem persists. This affects vehicle performance and safety, especially when merging into traffic or crossing intersections. 2. Electrical / Computer System Malfunctions All Advanced Driver Assistance Systems (ADAS) malfunction and display error messages onscreen, preventing these systems from functioning. Since both issues persist and could pose safety risks, I am reporting this as a potential defect for further investigation. Since these issues are not detailed for my vehicle, but do seem to be occurring I other models, I don't think it's right for me to have to payout of pocket to fix it when other models with the same issue get covered.

- La Habra, CA, USA

problem #200

Oct 012023

Pilot

  • 50,000 miles
The contact owns a 2019 Honda Pilot. The contact stated that while his wife was at a red light, the vehicle stalled. The vehicle was difficult to restart. The battery was drained and became inoperable. There were no warning lights illuminated. The vehicle was taken an independent mechanic who determined that the battery needed to be replaced. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 50,000. Parts distribution disconnect.

- Lakeland, FL, USA

problem #199

Dec 162024

Pilot

  • miles
I got in my vehicle about a month ago to a lot of blinking lights. I immediately took my vehicle to Davenport Honda in Rocky Mount, NC, who stated I had a misfire and it would be over $1000 to fix the problem. Approximately a month later, a few more blinking lights came on. It was the lane departure, automatic high beam and collision lights. I took my vehicle back to the dealership that stated it is an internal failure and now the entire camera will need to be replace quoting me another $1000 job. I currently have a crack in my windshield and cannot get it replace due to this internal failure. I have read several comments about this internal failure leading to believe me this should be a recall. I don't have $4000 to $5000 to put into a vehicle every 2 to 3 months.

- Tarboro, NC, USA

problem #198

Dec 302024

Pilot

  • miles
My Honda Pilot has a previous recall for the infotainment system. Recall # 20V439000 or Honda recall # T89. I purchased this vehicle used in June 2024 with the knowledge this recall had been repaired. After driving the vehicle for a short time, the infotainment system started having an issue again. We have taken the vehicle to the dealership 3 more times to get this corrected, but it is still an ongoing issue. This infotainment system recall impacts instrument panel control module software which makes this a safety issue. I am submitting this form to create a formal complaint for lack of repair after multiple attempts on a recall.

- Savannah, GA, USA

problem #197

Dec 052024

Pilot

  • miles
Our Honda had a failure while driving on the highway. The camera behind the windshield apparently failed all at once and this caused all of the safety features to stop functioning and we almost had a wreck trying to get across the busy lanes of traffic because when this camera failed it caused the service brakes light on the dash to come on and stay on as well as the adaptive cruise control, the lane keep assist, the emergency braking, the blind spot warning all to stop functioning immediately without warning. We had the vehicle towed to the Honda dealer and had to pay to have the $1300 camera behind the windshield replaced on a vehicle that-??s barely 5 years old. This camera that is so ingrained into all of the safety features that are the main reason we bought this vehicle should not be failing. Honda refused to assist with this repair and they will recall vehicles because a backup camera isn-??t clear but offer no help for something that kills every single safety feature of the vehicle" How does that make sense" I find this to be a sad situation that will get someone killed.

- Corinth , MS, USA

problem #196

Nov 012024

Pilot

  • miles
On going issues with 2019 Hondas and their reverse cameras dying after warranty expires. Lots of complaints, not associated to cable recalls. Documented history of color on backup camera going sepia/florescent. Previous complaints to NHTSA made.

- Yorkton, AZ, USA

problem #195

Nov 202024

Pilot

  • miles
Just started, while driving in high winds: electrical power steering problem, vehicle stability assist problem, hill start assist problem, trailer stability assist problem, road departure mitigation system problem, emissions system problem. Brake system warning light is also on. I don-??t have a towing system installed- so that-??s odd to get a warning for trailer stability. I had an oil change @ 101076 miles, on 19 November 2024, and my tires were rotated at that time. This issue repeated itself today, 21 November 2024.

- Warrensburg, MO, USA

problem #194

Oct 302024

Pilot

  • miles
When car is stopped at light/stop sign, etc, the car automatically shifts into neutral and battery light comes on, car will not shift out of neutral or turn on. Car has to be shut off which involves pushing start button several times before it will shut off. Wait a few seconds and then it will reset and drive. This is a safety issue as cars behind do not realize my car won-??t move. This has been a recurring issue with the start/stop function since I bought the car where the car engages the start/stop and the. The car won-??t turn on and go when I release the brake. I have gone to the dealership several times. They have replaced the battery and says nothing is wrong and they can-??t recreate problem. Previous case #14132776 with Honda on this issue.

- Medway, MA, USA

problem #193

Oct 012022

Pilot

  • miles
Honda's 100 month batterys are dying well before the 100 month period due to the start-stop systems which already have a recall. Ours began leaving the vehicle stranded in 2022 and it continues today.

- Rexford, NY, USA

problem #192

Sep 242024

Pilot

  • miles
My 2019 Honda Pilot Touring was included in the Stop Sale/Safety Recall: 2018-2023 Multi-Model MOST Communication Error. In May 2024, Schomp Honda dealership attempted to fix the recall. In September 2024 my Honda Pilot began experiencing audio and display issues. The display would cut out while driving and I would hear static through the speakers. On September 24, 2024 I took a short drive and the backup camera worked when I reversed out of my garage, but 12 mins later when trying to park, my backup camera video would not display. It stays on a black screen with "Camera System Failure" when in reverse, I tried parking the vehicle, turning the engine off and back on. While I waited for my service appointment at the Schomp Honda Dealership (the same dealership who performed the attempted recall fix) on Oct 2, 2024 the video from the backup camera would intermittently display (approximately 10% of the time I would see video when in reverse). The other 90% of the time, the display shows a black, sometimes flickering green image. I believe the Stop Sale/Safety Recall: 2018-2023 Multi-Model MOST Communication Error was not fixed by the service technicians at Schomp Honda Dealership for my 2019 Honda Pilot Touring. I am experiencing the exact issues with 23-047, Safety Recall: 2019-23 Passport/Pilot Install FAKRA Service Cables at MOST Bus Network was supposed to fix. An improperly functioning rearview camera impairs my rearward visibility, potentially increasing the risk of a back-up collision or injury. I cannot see children or people that are shorter than my rear window.

- Highlands Ranch, CO, USA

problem #191

Sep 012024

Pilot

  • miles
Screen on backup camera is not clear. It now has purple and green coloring and is impeding the picture on the screen. The dealership thinks it is due to the wiring with the backup camera. When backing up I cannot clearly see if any objects are behind me. This is happening each time I reverse. There were no warning sign that I noticed. I did, however, have problems with the current recall with wiring and the audio almost immediately after buying the new car. Took it into the delearship on many occasions to have fixed, prior to recall. I-??ve ready many similar issues happening after the recall is fixed.

- Lehi, UT, USA

problem #190

Sep 192024

Pilot

  • miles
My car has shifted from both park to neutral and drive to neutral on its own three times in the last six weeks. This has occurred when parked and when at a red light. My gear shifters are electric push buttons. This has previously occurred, been reported to NHTSA, and been checked by the dealership. I was told by the dealership that it was a battery issue and paid to replace my three and a half year old battery that tested in good condition. My new battery is about a year old and I am now having the same, very serious issues. This specific model has been recalled multiple times for continuous electrical issues. I called the dealership after the first new incident and was told if they cannot repeat it, they cannot fix it. It is not occurring everyday or seemingly with any pattern so I cannot replicate it for the dealership. In the most recent incident that occurred at the red light, my car stalled and would not shift out of neutral. I had to turn off the car and restart it twice before I could shift into drive and avoid being hit. This also occurred in previous incidences that took place at red lights.

- Somerville, TN, USA

problem #189

Aug 042024

Pilot

  • miles
Several times now when stopped at a red light, my vehicle's idle-stop features turns of the car and fails to restart when taking my foot off the brake. The screen behind the steering wheel says to take the vehicle out of neutral and restart but it is still in drive, the battery light also comes on. I have to put it in park (after putting on my hazards because there are cars behind me), turn off the vehicle and restart it. As far as I know there are no recalls for this as of yet.

- Wauwatosa, WI, USA

problem #188

Aug 272024

Pilot

  • miles
The reverse camera suddenly started displaying distorted colors on approximately 1/3 of the screen. Turning the vehicle on and off has no impact. The previous recall for Fakra service cable replacement had no impact. The vehicle is garaged at home and has not been in high heat or direct sunlight for an excessive amount of time. From an internet search, this seems to be a common issue in 2019 Honda Pilots.

- White, GA, USA

problem #187

Aug 262024

Pilot

  • miles
Overblown colorful backup camera image. Backup camera stopped working properly on 2019 Honda Pilot Elite SUV. Image has very bright red yellow and purple colors (like night vision) and the rear image is no longer legible. This is now a safety hazard as the driver is unable to view people, vehicles, and other obstructions while backing up the SUV. Need Honda to cover the repair and replacement of the backup camera under warranty. This appears to be a widespread issue for 2019 models that Honda dealers are not covering free of charge based on forum threads: [XXX] Please investigate immediately and have Honda cover this as a recall before this becomes a widespread issue affecting thousands of cars with non-functional backup cameras. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Vienna, VA, USA

problem #186

Jul 082024

Pilot

  • miles
My back up camera has an issue where it is showing a green and purple tint that is distorting the view. It functions every time I put the car in reverse, but I can barely see what is on the screen because of the colors. I almost hit a person because I could not see her in the back up camera. I also have been unable to use it to attach my trailer because the view is so distorted. I have researched it and many other people have experienced this exact same issue with 2019 Pilots. This needs to be a safety recall as the camera is failing and needs to be replaced.

- Mount Pleasant, SC, USA

problem #185

Apr 182024

Pilot

  • miles
Operating vehicle on Interstate. After pulling onto off ramp engine shut off completely during application of brakes. This has happened twice in hot (above 90 degrees) conditions. Car restarted after multiple attempts. I was in danger of being rear ended. No warning lights, no I dictations there was a problem. Dealer cannot reproduce the problem, no solution offered.

- Los Alamos, NM, USA

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