While at a stop light the idle stop engaged but when I lift my foot off the brake to begin moving forward the auto-start failed to start and vehicle reported battery failure. Put Pilot in park and made 3-5 attempts to restart before successful. Cars nearly rear ended me and my children who were in the back.

- Bristow, VA, USA

Car stalls at a stoplight. Battery was completely depleted so it wouldn't restart. I couldn't even open the windows on a hot day b/c the battery was depleted. Honda dealer in Richmond California tells me they can't replicate the issue and all the diagnostic tools they have indicate no problems. This is a serious safety issue that must be addressed.

- Santa Rosa, CA, USA

We have had ongoing issues with the satellite cutting out and losing signal (can-??t use GPS and the clock just says 8:00 no matter what time) since about 20,000 miles. The vehicle now has about 32,000 miles on it. The larger issue happened a few weeks back. We were driving the car, came up to a 4 way stop and the car turned off. Never came back on. Couldn-??t put it in neutral and get the car pushed off the road because the shifter is electrical. Honda roadside and Honda service department both told us there is no override so we had to sit in moving lanes until a tow truck could come. Had the car towed and the service department said it was the battery. They recharged the battery and sent us home. Said the -??cells-?? tested fine so they could just recharge it. Less than 3 weeks later the car was parked at work and started fine. Went to the store and it was dead after a 10 minute errand. Got it jumped and drove to the service dept. It died again in the service dept receiving lane. They are again saying it is a battery issue and planning to replace the battery this time but said it could take 3-5 more times of having the issue before they know what is draining the battery. The largest safety issue is that the vehicle just turns off without notice while driving and there is no way to get it moved to a safe location because it can-??t be put into neutral without power

- Plain City , OH, USA

Multiple vehicle battery failures. Vehicle fails to start after a vehicle is parked. Alternator is overtaxed and unable to maintain battery charge. Each time vehicle required -??jump starting-?? Noted vehicle has approximately 13,000 miles. Battery passed -??Honda -?? test.

- Tacoma, WA, USA

This is the second time in less than a week that I've gotten the same error message on my touchscreen

- Somewhere, FL, USA

2019 Honda Pilot. Consumer writes regarding NHTSA safety recall 20V-440. The consumer stated he was not sent notification of the recall.

- Idaho Falls, ID, USA

The infotainment screen goes black. No rear camera view shown when reversing. Vehicle was being driven on a public street

- Fresno, CA, USA

The contact owns a 2019 Honda Pilot. The contact stated while driving 40 mph, the vehicle stability assist warning light was illuminated. The vehicle was taken to the local dealer ocean Honda (8442 us-19, port richey, fl 34668, (727) 312-0759) and the dealer was made aware of the failure. The contact continued to experience the failure. The contact stated shortly after, the dvd player failed to turn off and drained the battery. The vehicle was taken back to the dealer and the battery was replaced. The contact received notification of NHTSA campaign number: 20V439000 (back over prevention, electrical system) and 20V440000 (electrical system, back over prevention). The contact stated that the dealer repaired the vehicle. The contact stated that the speedometer was inoperable. The contact performed a hard reset and reconnected the battery and the speedometer operated as designed. The manufacturer had not been informed of the failure. The failure mileage was approximately 5,000.

- Odessa, FL, USA

The touchscreen unit on this car, which controls the entire vehicle and contains the backup camera, navigation, and all safety controls has not worked correctly since the day I bought it brand new. The touchscreen freezes while driving and cannot be used further without parking the car, turning off the engine, opening the driver's door, and then re-starting the vehicle. This usually, but not always, resets the touchscreen until the next time it happens. The car has been to the Honda dealer eight times for this problem, and they cannot fix it despite having worked directly with Honda support technicians. They have replaced numerous wiring harnesses and done software updates. All recall repairs have been performed on the car by the dealer, including the two recalls in late 2020 that were intended to address these very issues, and the problem remains. The most recent instance was February 15, 2021. I sent a certified letter to american Honda motor Corp., torrance, ca on September 10, 2020 (and received usps confirmation of delivery) describing these issues and asking them to take the car back. Honda did not respond to my certified letter. A copy is attached.

- Alexandria, VA, USA

My 2019 Pilot elite has 16,400 miles on it just started a couple months ago where I would get to 2425 miles an hour in the car with lunch or lurch it happens also sometimes when I get to 30 some miles an hour it all lurcher lunch. Last Friday I made a left turn onto a major street and went to accelerate in the car just wouldn't do anything it wouldn't accelerate it slow down and I had to pull over to the side and put my flashers on I had to wait a while probably a minute or so and then I could press my foot on the excelerator and go forward. This lurching or lunging does not happen all the time it could be on a city street when it happens it can be when I go to accelerate to get on the expressway I have mentioned this to my mechanic at Honda and they don't seem to know what the problem would be I'm wondering if there is recall that I might've missed or there's some thing that someone knows I can't be the only one that this is happening to.

- Muskego, WI, USA

The radio/backing camera/phone...panel goes black while I am driving daily on city streets or the highway. Sometimes the speed and indicator panel also goes black while I am driving. I have taken this in multiple times since I purchased the car and they have not resolved it.

- Dublin, OH, USA

The center control panel was recalled due to the computer system malfunctions. I took the vehicle to the dealer for the repair. Nevertheless, the control panel continues to sporadically shut down while the car is in operation. It typically starts with audible clicks and intermittent radio reception. I will then get messages such as 'check tuner, ' audio signal lost, 'no audio connection to fm, ' 'network communication lost, ' and 'most network lost.' The system will continue to shutdown, go completely black, and then reboot. At times the panel is black for 10 minutes or more. Sometimes the reboots are a cycle of continuing events for my entire commute (about 35 minutes) of just one reboot after another. During this time, the backup camera, radio, and connectivity to my phone do not work. In fact, unless I turn off the bluetooth on my phone, it will momentarily connect to my phone when it reboots and then immediately disconnect any call I am on because the system shuts down again. I have uploaded 3 pictures of examples of my screen. (the last picture is just a blank screen). I have a video of an event, but it could not be uploaded.

- Hurricane, WV, USA

This is has been going on since I bought the car two years ago. Audio constantly goes out everyday. When I open any door it turns off with or without bluetooth connected. There is no function to the radio, satellite radio bluetooth nothing. And there is a cracking static sounds it makes. Screen malfunctions, goes black than comes back but no way to work it with the touchscreen. Have had to Honda dealers 5 times and nothing has changed even with the recall done.

- Indio, CA, USA

I purchased brand new elite 2019 Pilot in April of 2019. Immediately after purchase I had horrible static coming through all speakers, at times vehicle would not start, randomly the vehicle would sense a collision even when I was only one on road, windshield wipers come on randomly and other electrical issues would occur, brake light flashes randomly. I do not feel safe driving this vehicle at all.. I have taken it in three times now and every time I am told that there is nothing wrong with the vehicle. I have been asked to take videos of it when it occurs. This is insane as my cell phone is disabled while I am driving. So, basically they are asking me to get phone, enable it and take a video all while I am driving with the vehicle doing all sorts of unsafe things. I have come close to being in a number of accidents due to the random collision braking occuring. I refuse to drive the vehicle on the freeway as I do not feel safe at all driving it. This has occured on the freeway, highways and city streets. I always drive in a lane where I can pull to the side if something occurs. I did not pay over 50,000 for a vehicle to not feel safe driving. I am tired of Honda telling me that they cannot find anything wrong with the vehicle. Basically implying that I am crazy and this does not occur unless I can get a video of it when it is happening. All services have been done at the morgan hill, ca 95037 Honda dealership. I have all paperwork on it but it is currently at dealership now again and the paperwork documentation is being attached and they have records in their files as well. I do not know what my next step is in getting help since the dealership just shared there is nothing they can do for me since they don't have a video and or witness these issues firsthand. Car serviced on 7/25/19, 4/13/20 and 9/18/20 at Honda dealership in morgan hill,

- Morgan Hill, CA, USA

Car shuts off complete and doesn't start back when using auto idle stop. I got stuck at at heavy traffic roads and traffic lights frequently. I am also experiencing loss of power or the car; hesitation and raving when gasing. I have taken the car to Honda service few times already, but they were unable to find any issues. At last visit to Honda service, battery was tested and inspected everything else and was documented no issues found. This issue is being happening since April. Please advice what I need to do to fix this issue. Did I buy a lemon?

- Brooklyn, NY, USA

My 2019 Honda Pilot brake pedal got locked up, can't start the engine with the remotes on me. And possible missing welds.

- Sicklerville, NJ, USA

The infotainment system makes static noise the seems to reboot. Network communication lost. Dash console goes blank for 1 min then shows up again. This happens ever time you drive the Pilot. No radio functionality anymore. Honda dealer says there is no fix.

- Palatine, IL, USA

On July 3, 2020, after reversing out of my garage onto my driveway, I put the car in drive and when I pressed the accelerator, the car shifted into park on its own. I tried again and it did it again. My husband and kids were in the car and my husband said "it did this to me the other day too." I got my phone out and took video of it occurring two more times. Each time I put the car in drive and pushed on the accelerator, it shifted into park on its own after moving forward.it did this with or without a seat belt on. The video is an MP4 file and there does not seem to be a way to attach it online, but I am happy to provide it upon request.

- Southlake, TX, USA

This issue has happened several times since buying the Pilot in 2019. While driving the car, the infotainment system freezes up and stops working. The use of the backup camera, radio, gps, and any of the features on the screen are not usable. We notice this happens a lot when we take family trips. The only thing different we do on trips is pack the car opening and closing the trunk and doors. To get the system to work again you have to take parts off to get to the cars main battery and disconnect the negative to restart the system. When the infotainment system freezes you hear a loud screeching noise over the speakers like the electronics are shorting out. Is this common with the 2019 Honda Pilot? stoping on trips to remove car parts to get to the battery is frustrating. I'm worried if this could lead to a car fire while my wifes driving with the kids.

- Coconut Creek, FL, USA

Our 2019 Honda Pilot has been making static like popcorn popping sounds for some time. My wife went into labor and we were rushing to the hospital in the pouring rain driving on the highway, and the popping sound started again and all the electronics shut down. I was unable to see the speed, navigation etc. And it felt quite dangerous. We took the car in for service and we were told that a reset had been performed and all the electronics should function normally. Just this past Friday, I was driving my daughter in the car after the issue was supposedly fixed, and the popping started again, I asked her to take our her phone to video the sounds, and moments later she got a second video of all the electronics shutting down again. Very frightening.

- Surfside, FL, USA