When driving the car, the instrument panel (including the speedometer) will shut off for approximately 2 minutes, and the reboot. This result in the inability to tell exactly how fast the vehicle is moving. This will occur under multiple conditions while the car is in drive, and is not dependent on the type of road being driven on. Additionally, the center console infotainment screen, which also serves as the screen for the back up camera will shut off, for varying amounts of time, rendering the ability to see/use the back up camera useless. I have encountered, on numerous occasions, both systems shutting off at the same time, while the car is in drive or reverse, leaving me with the unable to safely gauge how I am operating the vehicle.

- Kingwood, TX, USA

Recurrent problem. Started when vehicle was 2 months old. Taken car to dealer service department. No solution. When in motion (highways, city roads) speakers make a sparkling sound followed by the entertainment screen ( navigation, handheld phone, rear vision...) and the odometer screen (speed display, all the signals) became dead. It could last few seconds and reboot back or up to 30 minutes. In a 15 mile journey, could happen around 15 times. So the dangerous situation is that I am driving with no idea how much speed I am going, I am not able to use my handheld phone (also very important to me as a busy doctor trying to answer emergency calls), no navigation system available, the rear vision camera becomes useless with a blank screen... I learnt from the internet that this is an ongoing problem and no solution have been found. Problem happens in motion and also or when car is parked. My car is 4 months old and has spent several days at the dealer service department and at the last visit I was given a report in which states that Honda is studying a new software update. I don't want risk my family or others life's so waiting is not an option. This is not just one incident, it keeps recurring we bought the car brand new from the Honda dealer in November 2018. I have videos to provide proof (can not attach them)

- Ridgefield, CT, USA

While driving, both highway and around town, loud crackling would occur through the speakers. Then both the navigation screen and/or the speedometer screen would go completely black. The message "network connection lost" would sometimes appear. All bluetooth connectivity and speaker usage was lost. This occurs almost every day while commuting. Car has been brought to Honda service twice for repairs.

- Brightwaters, NY, USA