7.0

pretty bad
Typical Repair Cost:
No data
Average Mileage:
5,000 miles
Total Complaints:
2 complaints

Most common solutions:

  1. not sure (2 reports)
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problem #2

Dec 142019

Pilot EX-L 3.5L V6

  • Automatic transmission
  • 8,950 miles

I bought my Pilot new in March 2019 and have had intermittent problems with the infotainment center. I have had issues with the Apple Car Play connecting, and I made sure to have Apple original cord for connection. I still had issues. I made sure to disengage my VPN on phone, but still had issues of crackling and disconnection. I then started having issues several months ago of both speedometer main screen and infotainment going blank and rebooting. They always came back within a minute. Now, on December 14, the infotainment and speedometer cluster went and stayed blank. Into the shop for repairs.

- Tim I., ATLANTA, GA, US

problem #1

Mar 272019

Pilot Touring V6

  • Automatic transmission
  • 1,000 miles

The front main center control panel screen doesn't come on. Apparently I am not the only one having this problem? The screen just doesn't load when turning on the car. I have to usually turn the car all the way off and turn it back on for it to resolve. Sometimes it just comes back suddenly. Something is wrong with the software! Its very annoying because you can't use back up camera or control entertainment or have navigation. It's intermittent, but has been happening more and more.

Not sure how to fix unless Honda has an update for software? That panel is basically just a giant computer screen.

- Deborah B., La Mirada, CA, US