10.0
really awful- Crashes / Fires:
- 0 / 2
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 3,071 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Since we purchased the vehicle back in 2019, the truck would stall and want to shut off during driving on and off. We received the recall information back in August and were told to call and make an appointment to service the recall. Back in August they said they didn't have enough parts in stock to service the recall and they would call me when more parts became available. Now we are in December and the truck is getting worse and we have not received any information regarding service to it. We have two young children in the car with us daily and are afraid that something might go wrong with the car.
- Elizabeth, NJ, USA
I was driving on the interstate when the entire dashboard of my 2019 Honda Pilot Elite with 76,014 miles on it lit up with every light / warning possible. The vehicle began to sputter and stall. I was forced to pull off to the shoulder of a busy highway. I was able to slow sputter to the next exit while traveling on the shoulder to get myself off the busy highway. After getting 3 diagnostic testings completed-?? it was determined that the problem was within the engine. Specifically the cam shaft and cam shaft sensor. The sensor was scratched / scrapped due to -??play-?? in the cam shaft. It was explained to me that this has been a common occurrence with Honda Pilots, particularly 2019. It cost a total of $3,657.94 for the repairs with labor included. They provided me with the parts that were replaced because they felt that eventually a recall would be announced due to the problem being so wide spread.
- Irmo, SC, USA
we have been dealing with the engine going into limp mode for over two years. it has been to two different dealers with about $10,000 spent to replace parts that were on recalls but supposedly this vin# was not part of the recalls even though its the same issue with the same parts being replaced! who do i hold responsible when my wife and kids are killed on the freeway when it goes into limp mode next time" NHTSB or Honda? Who is reimbursing me for parts like fuel injectors that were recalled on all honda pilot elites except for ours? I know about the engine recall but have not heard from honda or the NHTSB" Limp mode is very scary at freeway speeds between sacramento and stockton on [XXX] !!!! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Brentwood, CA, USA
My car frequent loses power when I am going over 30/35 miles an hour. Frequent intermintent power loss. Severy stuttering. Ive lost full power on the freeway before with my child. Check engine light is on. My gas is going faster then normal. Im having all the problems related to the recall. Ive gotten several notices about I can now go in and get it fixed & they tell my they dont have the partd / havent had the parts / dont know when they will have the parts, to reach out to NHTSA for a rental/loaner / recal # 23V-858
- Riverside, CA, USA
Said 2019 Honda Pilot, maintained per Honda recommended maintenance schedule, experienced engine knock and internal damage at 100k miles. Investigation by Honda Certified Maintenance (dealership) identified a misfire diagnostic code for cylinder #2, and observed visible metallic debris in the engine oil indicative of bearing failure. Honda Certified Maintenance suggested internal engine damage and recommended engine/motor replacement. This is premature failure of 2019 Honda Pilot engine, presumably "not included" in the "affected VIN" population of Honda Service Bulletin #24-001.
- Hebron, CT, USA
Connecting rod bearing failure. Engine was making knocking noise noticeable under 2000 RPM. Engine could experience sudden loss of power if engine failed. Dealer inspected engine internals and found a spun connecting rod bearing, requiring engine short block to be replaced. Vehicle falls in the production date range stated on recall 573 for this exact issue, however Honda Corporate stated VIN doesn't match affected units.
- Oswego, IL, USA
My car has shifted from both park to neutral and drive to neutral on its own three times in the last six weeks. This has occurred when parked and when at a red light. My gear shifters are electric push buttons. This has previously occurred, been reported to NHTSA, and been checked by the dealership. I was told by the dealership that it was a battery issue and paid to replace my three and a half year old battery that tested in good condition. My new battery is about a year old and I am now having the same, very serious issues. This specific model has been recalled multiple times for continuous electrical issues. I called the dealership after the first new incident and was told if they cannot repeat it, they cannot fix it. It is not occurring everyday or seemingly with any pattern so I cannot replicate it for the dealership. In the most recent incident that occurred at the red light, my car stalled and would not shift out of neutral. I had to turn off the car and restart it twice before I could shift into drive and avoid being hit. This also occurred in previous incidences that took place at red lights.
- Somerville, TN, USA
Several times now when stopped at a red light, my vehicle's idle-stop features turns of the car and fails to restart when taking my foot off the brake. The screen behind the steering wheel says to take the vehicle out of neutral and restart but it is still in drive, the battery light also comes on. I have to put it in park (after putting on my hazards because there are cars behind me), turn off the vehicle and restart it. As far as I know there are no recalls for this as of yet.
- Wauwatosa, WI, USA
Operating vehicle on Interstate. After pulling onto off ramp engine shut off completely during application of brakes. This has happened twice in hot (above 90 degrees) conditions. Car restarted after multiple attempts. I was in danger of being rear ended. No warning lights, no I dictations there was a problem. Dealer cannot reproduce the problem, no solution offered.
- Los Alamos, NM, USA
Stopped at a light and the auto start/stop system engaged and the cars engine turned off. Once the light turned green and took my foot off of the brake the engine did not automatically start. It would not start for about 30 seconds after trying to start it multiple time. The car was completely dead. Luckily the driver approaching me from behind was stopped without hitting me. This was very disturbing and dangerous.
- Rochester, NY, USA
On several occasions my 2019 Honda Pilot Touring AWD with Idle start/stop will not restart when the idle start/stop kicks in. At a stop light several times when I come to a stop and the engine will turn off and not restart when the idle start/stop engages. Very dangerous and a clear safety issue that Honda needs to rectify asap. I have read many others with the same issue occurring. Honda, please step up and do the right thing!
- Raleigh, NC, USA
The contact owns a 2019 Honda Pilot. The contact stated while driving at undisclosed speeds, the vehicle stalled and failed to restart. While at a stop light, the vehicle shut down. The check engine and emissions warning lights were illuminated. Additionally, the family and other children had to exit the vehicle when the vehicle stalled at 10: 30 PM on the busy highway. The vehicle was taken to the local dealer, where an unknown diagnosis was provided. The vehicle was not repaired. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown. Parts distribution disconnect.
- Parkton, NC, USA
Auto Start/Stop. Car stopped and would not re-start while in an intersection. Restarted manually after a few minutes.
- Monroe Twp, NJ, USA
A rod bearing in the engine failed and broke through the side of the engine block damaging the catalytic converter and causing oil to spray every where and the engine to seize and catch fire.
- Rome, GA, USA
Several times the engine automatically shut down when I stopped in traffic, but then failed to re-start. Takes several minutes of messing with it before it will allow me to restart it. Of course there was angry traffic behind me waiting... *There is already an ongoing NHSTA investigation into this issue. NHTSA Action Number: PE22005
- Ravenna, OH, USA
When vehicle comes to stop, auto stop/start feature turns off the vehicle when brake is pressed. When brake is released the engine does not start, the car goes into park or neutral and will not move until the vehicle is shut-off and restarted after a period of time. Time varies. Dealership is blaming after-market battery, stating vehicle auto idle stop/start feature requires Honda OEM battery with specific voltage. Incident occurred in January 2024, reported at 50K mile service and again in June 2024. With both incidents there were no warning lamps, messages that appeared. Honda stated they could not recreate the issue then worked with Master techs that stated it was a battery issue. Blaming it on our specific vehicle and did not inform us of investigation of thousands of claims with this specific issue. There has been an issue with multiple occurrences when auto stop/start is engaged when stopped at light then restarted the navigation system would go blank and error No Audio Connection or the apps will remain and the No audio connection error will be on top of screen and cannot turn on any of the apps such as radio, etc.
- Gilbert, AZ, USA
With the lane departure warning- it alerts when the lane turning and when my blinker is on to change lanes. It does not alert when I change lanes without my blinker Lane keeping assistance does not do anything Engine idle shut off- when I am at a stop light and the engine turns off while idle, when I take my foot off the break the engine completely cuts off and the screen prompts me to shift into park. I the. Have to completely turn off my car and turn it back on. Sometimes it takes 30 seconds sometimes it take a minute or two to turn back on. This has happened at stop lights as well as on the freeway during stop and go traffic
- Richmond, TX, USA
Auto start stop did not restart engine after stopping at red light.
- Oakland Gardens, NY, USA
Auto start stop feature did not restart engine after I stopped in traffic ahead of me on [XXX] in New Hyde Park. This has happened twice to me and a few times to my wife although she did not report them through this site. All this is after I had reported earlier the same incidents and Honda diagnosed it to the battery needing replacement after 2 years. There is a problem with this feature and NHTSA SHOULD ACT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Oakland Gardens, NY, USA
- Piney Flats, TN, USA