10.0
really awful- Crashes / Fires:
- 0 / 2
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 3,650 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
No power it feels like it-??s stock
- Franklin, WI, USA
2 weeks ago, my car stalled as I was driving down the highway and attempting to pass another vehicle. I was going around 45 mph, the engine stalled, the speed dropped down to about 33 and would not let me accelerate. There was not a warning light. Fortunately, there was not a car to my left so I was able to pull over. I turned the car off and it restarted. I took it to the shop a few days later and sat there for 5 hours while they ran diagnostics. They could not get the car to replicate nor did a code come on so they asked me if I could leave it. I left it for a few days and they still could not get the diagnostic code to come on nor could they get it to replicate. They did not have a rental or I would have left it longer. I will continue to call them to see if they have a rental so I can leave it longer.
- Flowood, MS, USA
At random times, but seemingly becoming a more frequent occurence, when the stop/start system engages & shuts the vehicle down at idle (at a stop light for example), the vehicle will not restart for a period of time afterwards. This has also happened on the highway multiple times in traffic in which the vehicle will not start for a short period of time. This is a big safety issue and I was almost rear-ended a couple of times in those highway cases. When the problem happens, the lighting on the meter (indicator lights) will randomly flash & the clicking sound from the blinker will continuously go on/off during the timeframe of when the vehicle will not restart. I've raised this concern to Honda multiple times with no support coming back from them since they can't re-create the issue.
- Northville, MI, USA
I am experiencing two ongoing issues with my vehicle that have not been resolved despite recent recall repairs (fuel pump and hood striker). 1. Acceleration Stutter Issue When accelerating, the car shakes/stutters before finally picking up speed. I initially thought the fuel pump recall repair would fix this, but the problem persists. This affects vehicle performance and safety, especially when merging into traffic or crossing intersections. 2. Electrical / Computer System Malfunctions All Advanced Driver Assistance Systems (ADAS) malfunction and display error messages onscreen, preventing these systems from functioning. Since both issues persist and could pose safety risks, I am reporting this as a potential defect for further investigation. Since these issues are not detailed for my vehicle, but do seem to be occurring I other models, I don't think it's right for me to have to payout of pocket to fix it when other models with the same issue get covered.
- La Habra, CA, USA
I was coming to a stop at a red light and the car shut off. It flashed a transmission issue and emissions issue on the dash. I tried to restart and it would start but not move or let me shift into gear leaving me stranded in the middle of a busy road. It took for an officer to remove my battery cable and then reconnect for me to be able to move the vehicle out of the road and into a parking lot. I had the car towed to the nearest Honda dealership where they saw the messages on the dash. While they test drove it all errors went away and they can-??t locate an issue.
- Piney Flats, TN, USA
Since we purchased the vehicle back in 2019, the truck would stall and want to shut off during driving on and off. We received the recall information back in August and were told to call and make an appointment to service the recall. Back in August they said they didn't have enough parts in stock to service the recall and they would call me when more parts became available. Now we are in December and the truck is getting worse and we have not received any information regarding service to it. We have two young children in the car with us daily and are afraid that something might go wrong with the car.
- Elizabeth, NJ, USA
I was driving on the interstate when the entire dashboard of my 2019 Honda Pilot Elite with 76,014 miles on it lit up with every light / warning possible. The vehicle began to sputter and stall. I was forced to pull off to the shoulder of a busy highway. I was able to slow sputter to the next exit while traveling on the shoulder to get myself off the busy highway. After getting 3 diagnostic testings completed-?? it was determined that the problem was within the engine. Specifically the cam shaft and cam shaft sensor. The sensor was scratched / scrapped due to -??play-?? in the cam shaft. It was explained to me that this has been a common occurrence with Honda Pilots, particularly 2019. It cost a total of $3,657.94 for the repairs with labor included. They provided me with the parts that were replaced because they felt that eventually a recall would be announced due to the problem being so wide spread.
- Irmo, SC, USA
we have been dealing with the engine going into limp mode for over two years. it has been to two different dealers with about $10,000 spent to replace parts that were on recalls but supposedly this vin# was not part of the recalls even though its the same issue with the same parts being replaced! who do i hold responsible when my wife and kids are killed on the freeway when it goes into limp mode next time" NHTSB or Honda? Who is reimbursing me for parts like fuel injectors that were recalled on all honda pilot elites except for ours? I know about the engine recall but have not heard from honda or the NHTSB" Limp mode is very scary at freeway speeds between sacramento and stockton on [XXX] !!!! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Brentwood, CA, USA
My car frequent loses power when I am going over 30/35 miles an hour. Frequent intermintent power loss. Severy stuttering. Ive lost full power on the freeway before with my child. Check engine light is on. My gas is going faster then normal. Im having all the problems related to the recall. Ive gotten several notices about I can now go in and get it fixed & they tell my they dont have the partd / havent had the parts / dont know when they will have the parts, to reach out to NHTSA for a rental/loaner / recal # 23V-858
- Riverside, CA, USA
Said 2019 Honda Pilot, maintained per Honda recommended maintenance schedule, experienced engine knock and internal damage at 100k miles. Investigation by Honda Certified Maintenance (dealership) identified a misfire diagnostic code for cylinder #2, and observed visible metallic debris in the engine oil indicative of bearing failure. Honda Certified Maintenance suggested internal engine damage and recommended engine/motor replacement. This is premature failure of 2019 Honda Pilot engine, presumably "not included" in the "affected VIN" population of Honda Service Bulletin #24-001.
- Hebron, CT, USA
Connecting rod bearing failure. Engine was making knocking noise noticeable under 2000 RPM. Engine could experience sudden loss of power if engine failed. Dealer inspected engine internals and found a spun connecting rod bearing, requiring engine short block to be replaced. Vehicle falls in the production date range stated on recall 573 for this exact issue, however Honda Corporate stated VIN doesn't match affected units.
- Oswego, IL, USA
My car has shifted from both park to neutral and drive to neutral on its own three times in the last six weeks. This has occurred when parked and when at a red light. My gear shifters are electric push buttons. This has previously occurred, been reported to NHTSA, and been checked by the dealership. I was told by the dealership that it was a battery issue and paid to replace my three and a half year old battery that tested in good condition. My new battery is about a year old and I am now having the same, very serious issues. This specific model has been recalled multiple times for continuous electrical issues. I called the dealership after the first new incident and was told if they cannot repeat it, they cannot fix it. It is not occurring everyday or seemingly with any pattern so I cannot replicate it for the dealership. In the most recent incident that occurred at the red light, my car stalled and would not shift out of neutral. I had to turn off the car and restart it twice before I could shift into drive and avoid being hit. This also occurred in previous incidences that took place at red lights.
- Somerville, TN, USA
Several times now when stopped at a red light, my vehicle's idle-stop features turns of the car and fails to restart when taking my foot off the brake. The screen behind the steering wheel says to take the vehicle out of neutral and restart but it is still in drive, the battery light also comes on. I have to put it in park (after putting on my hazards because there are cars behind me), turn off the vehicle and restart it. As far as I know there are no recalls for this as of yet.
- Wauwatosa, WI, USA
Operating vehicle on Interstate. After pulling onto off ramp engine shut off completely during application of brakes. This has happened twice in hot (above 90 degrees) conditions. Car restarted after multiple attempts. I was in danger of being rear ended. No warning lights, no I dictations there was a problem. Dealer cannot reproduce the problem, no solution offered.
- Los Alamos, NM, USA
Stopped at a light and the auto start/stop system engaged and the cars engine turned off. Once the light turned green and took my foot off of the brake the engine did not automatically start. It would not start for about 30 seconds after trying to start it multiple time. The car was completely dead. Luckily the driver approaching me from behind was stopped without hitting me. This was very disturbing and dangerous.
- Rochester, NY, USA
On several occasions my 2019 Honda Pilot Touring AWD with Idle start/stop will not restart when the idle start/stop kicks in. At a stop light several times when I come to a stop and the engine will turn off and not restart when the idle start/stop engages. Very dangerous and a clear safety issue that Honda needs to rectify asap. I have read many others with the same issue occurring. Honda, please step up and do the right thing!
- Raleigh, NC, USA
The contact owns a 2019 Honda Pilot. The contact stated while driving at undisclosed speeds, the vehicle stalled and failed to restart. While at a stop light, the vehicle shut down. The check engine and emissions warning lights were illuminated. Additionally, the family and other children had to exit the vehicle when the vehicle stalled at 10: 30 PM on the busy highway. The vehicle was taken to the local dealer, where an unknown diagnosis was provided. The vehicle was not repaired. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown. Parts distribution disconnect.
- Parkton, NC, USA
Auto Start/Stop. Car stopped and would not re-start while in an intersection. Restarted manually after a few minutes.
- Monroe Twp, NJ, USA
A rod bearing in the engine failed and broke through the side of the engine block damaging the catalytic converter and causing oil to spray every where and the engine to seize and catch fire.
- Rome, GA, USA
- Franklin, TN, USA