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I purchased new Honda WRV Car in February 2019 from the dealer Prime Honda, Patpatganj, and car Engine started seizures immediately after 3 months of purchase. I asked for RSA help and the help reached added a liter of fuel in my already full tank fuel car because the was showing empty fuel tank. The car engine started running. It was going well till August 2019 and in 19.8.2019, the engine again stopped on a running traffic.
I asked for RSA (road side assistance) for help and the technicians reported faulty fuel pump in it. They took the car to service station and next day the technician of the Prime Honda Service Station told me that there appeared sugar in the car engine. I clearly told them that is not possible because mine is a single handedly driven car and I don't give my keys to anyone. As and how they replaced the fuel pump. Now again on July 25th 2020 I drove my car to office and parked it there for the day it was at parking. When I was to leave from the office, the car did not start.
Because it was for servicing at the same Service station, I called up their technicians and they said send the car to them. I called up for the RSA again to tow my car to Prime Honda Service station. Now they again are saying there appeared to be sugar in it. Again I said that’s not possible because I did no give car or car keys to anyone. But they are rather taking the problem seriously giving me estimate of RS.40,000/- for its repairs. That’s a total harassment or mental torture for a woman. It’s an additional expenses for after every 3 or 6 months.
Honda cars is a world renowned company - I expect them for favorable support.
- Beena S.,