Problem: Emissions System Problem-I am reaching out to request an expansion of the coverage provided by Service Bulletin 21-010 to include vehicles of the same model year, trim level, and similar specifications-?"even if they fall outside the currently specified VIN range. I believe this case is reason for Honda to consider expanding the coverage due to the potential for this issue to affect additional vehicles beyond the initially designated VINs. 1. Defects Are Not Always VIN-Specific Manufacturing flaws can affect an entire batch of production, not just a specific VIN range. Issues related to parts, assembly processes, or design flaws found within the currently affected VIN range could very well extend to vehicles produced around the same time, even if they lie outside the VIN specifications. By limiting coverage strictly to the designated VIN range, Honda may inadvertently overlook other vehicles that share the same defect. 2. Shared Components and Engineering Design While variations in parts and tolerances are expected, vehicles with the same model year and trim level often share critical components and similar engineering specifications. This makes it likely that other vehicles outside the specified VIN range could also be affected by the same defect. Given that design, assembly processes, and parts are often consistent across a model year, expanding the coverage could better account for possible common manufacturing issues. 11-9-24 - Honda ran their analysis determined the following issue: P0430 (FRONT BANK CATALYST SYSTEM EFFICIENCY BELOW THRESHOLD [BANK 2]) BULLETIN OUT FOR FUEL INJECTORS REPLACEMENT FIRST. PERFORMED CYLINDER AF TEST AND FAILDER NUMBER 1 AND 6. REPLACE FUEL INJECTORS AND PERFORM AF TEST AGAIN. MAY NEED CAT. CONVERTER FRONT. On 11-8-24 Honda Customer Support refused to include this car in the recall. Vehicles with the same year, model, and trim level should be included in the service bulletin, based on the systemic nature of the defect.

- Franklin, TN, USA

Problem: Emissions System Problem I am reaching out to request an expansion of the coverage provided by Service Bulletin 21-010 to include vehicles of the same model year, trim level, and similar specifications-?"even if they fall outside the currently specified VIN range. I believe this case is reason for Honda to consider expanding the coverage due to the potential for this issue to affect additional vehicles beyond the initially designated VINs. 1. Defects Are Not Always VIN-Specific Manufacturing flaws can affect an entire batch of production, not just a specific VIN range. Issues related to parts, assembly processes, or design flaws found within the currently affected VIN range could very well extend to vehicles produced around the same time, even if they lie outside the VIN specifications. By limiting coverage strictly to the designated VIN range, Honda may inadvertently overlook other vehicles that share the same defect. 2. Shared Components and Engineering Design While variations in parts and tolerances are expected, vehicles with the same model year and trim level often share critical components and similar engineering specifications. This makes it likely that other vehicles outside the specified VIN range could also be affected by the same defect. Given that design, assembly processes, and parts are often consistent across a model year, expanding the coverage could better account for possible common manufacturing issues. 11-9-24 - Honda ran their analysis determined the following issue: P0430 (FRONT BANK CATALYST SYSTEM EFFICIENCY BELOW THRESHOLD [BANK 2]) BULLETIN OUT FOR FUEL INJECTORS REPLACEMENT FIRST. PERFORMED CYLINDER AF TEST AND FAILDER NUMBER 1 AND 6. REPLACE FUEL INJECTORS AND PERFORM AF TEST AGAIN. MAY NEED CAT. CONVERTER FRONT. On 11-8-24 Honda Customer Support refused to include this car in the recall. Vehicles with the same year, model, and trim level should be included in the service bulletin, based on the systemic nature of the defect.

- Franklin, TN, USA

My car has a surge and hiccup. Upon the test drive the mechanic said it feels like it-??s misfiring. Several mechanics have said this could be due to the fuel pump. The fuel pump is on a safety recall, however Honda has been refusing to fix it for about a year now. Due to the hesitation, when driving my car could stall any moment, which will increase the risk of a crash or injury.

- Easy Windsor, NJ, USA

Honda issued a recall on 12/18/2023 for the fuel pump that it acknowledges could cause the car to fail while driving, 23V-858. Over nine months later, parts are still not available to address this recall. That seems to exceed a reasonable timeframe to allow drivers to continue to drive cars that could critically malfunction.

- Decatur, GA, USA

Honda is to replace the fuel pump with a new one due to a recall. I have received my notice to go get one more than 6 weeks ago and they never have any in stock and will not provide me any info on when they will be available. Just that they get them randomly and that there is nothing they can do for me and they refuse to contact me when they got one and told me its like a lottery, if you can and we have one then you are lucky and we will replace.

- Spokane Valley, WA, USA

i was notified of a vehicle recall related to a fuel pump issue. when i contacted my local Honda dealer 9 months ago, i was told that i was on a list for repair and would be notified when parts were available. i called today and was informed there is no such list. since my fuel pump went out, i was stranded and forced to replace with an after market fuel pump. All Star Honda in Abilene Tx told me today that they would not be servicing the recall any more because it was replaced with a non OEM part. this does not seem right to me. how can you issue a recall, not correct it, expect the customer to correct it, and then still not honor the recall when parts become available. what they said is that Honda Corporate determines how many parts will be sent to dealerships and they have no control over when they will get them. it seems as if honda does not care if the recalls are repaired or not.

- Clyde, TX, USA

I am concerned about the 2019 Honda Pilot fuel pump recall. My vehicle is dispaying symptoms described in the recall letter. We called a national number inquiring about parts availability. We were told the dealership just needs to request the part. We've gone to 2 Honda dealerships that required $180 to diagnose the recall. The letter from Honda says the recall will be completed for free. There was no mention of the $180 fee to diagnose the recall. My vehicle hesitation has become worse in recent months and feels unsafe to drive. Honda is raking in money from recalls. I finally paid the $180....I will be surprised if they admit that my car issues have anything to do with the recall. This whole process seems unethical.

- Leesburg, VA, USA

Recall notice received May 2024 for a faulty fuel pump. As of Aug 26, dealer continues to claim they can not get the parts necessary to fix. They tell me the failure risk is low and I should not worry about it. Those words ring hollow when you are telling me their is a risk of a crash and injury. Why is this acceptable.

- Springdale, AR, USA

NHTSA Recall Number 23V-858: I have contacted my local Honda dealer multiple times to fix vehicle per the recall and have been told that Honda has provided no parts to fix the vehicle, even after my vehicle began experiencing problems. Recently, while operating my vehicle, it hesitated (i.e. almost stalled out) and then surged forward, which caused me to get into a collision and sustain injuries. After the collision, I contacted the Honda manufacturer using the customer service number on the recall notice and informed them of the collision. They denied that the issue my vehicle was experiencing was related to recall even though a Honda website states that the fuel pump issue will cause the same issues that I experienced. The Honda manufacturer customer service rep. stated that Honda has parts to fix the recall and the dealer should have asked to receive a part. When I contacted the dealer and informed them of the Honda manufacturer customer service rep. statements, the service manager and my local dealer became upset and frustrated as he informed me that they have been trying to get parts for months. The Honda manufacturer does not appear to care for the safety of the individuals using their products, nor the for the individuals that may also be injured based upon these unsafe vehicles still being on the road. In additions, the Honda manufacturer is providing intentionally misleading statements to consumers related to the recall. Their actions are unacceptable and they should be held accountable.

- Wenatchee, WA, USA

The vehicle occasionally has trouble starting, and the engine takes a while to take off?while I'm driving and we're merging on an interstate.

- Colorado Springs, CO, USA

vehicle has recall for fuel pump. vehicle has had the CEL (CHECK ENGINE LIGHT) on for the fuel system. it comes and goes and has had shuttering issues. I have called local dealer and was told until the vehicle is completely disabled that their hands were tied. The dealer wouldn't even look at my vehicle. I feel the safety of my family is at risk as we travel the very busy interstate of the suburbs of Cincinnati. I do not like Diving a vehicle that may become disabled with my kids in

- Independence, KY, USA

Fuel pump recall received 2/24. Was told no parts available for 2 months. 6/24 parts still not available. Yet Honda is still sending me recall notices. BUT CANNOT GET RECALL DONE BECAUSE THEY HAVE NO PARTS TO DO RECALL AND HAVE NO IDEA WHEN THEY WILL GET THEM!!!

- North Bellmore, NY, USA

Fuel pump.idle stop not working most of the time when it works hard to start and red light blink a second.

- Lansing, MI, USA

My vehicle started experiencing issues with hesitation when driving it on the freeway as if it was placed into Neutral when accelerating. As instructed by my Service Bulletin Number 24-010 letter, I needed to take my vehicle to the dealership. I took my vehicle to the Hendrick Honda dealership located at 14201 Richmond Hwy Woodbridge, VA 2219. They are trying to tell me that the recall is an extended warranty and they won't do anything unless the fuel pump goes out or they do a diagnostic that gives them a code that says there is an issue with the fuel pump module. The letter clearly states this is a recall and NOT an extended warranty issue. This incident occurred on [XXX] 2024. I want to make this response known to you guys because if I am being told this others are too. This recall is a safety issue, which can cause our vehicle to lose complete power! If I am experiencing issues as stated with this vehicle this is a concern. I won't be taking my vehicle back to that location, but I want to make sure that this issue is clarified and that their response is being addressed. Thank you for your time. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Woodbridge, VA, USA

The fuel Pump has been stalling and acting out since 2022 and received Recall "NHTSA Number: 23V-858 on February 2024. We call Tampa Honda at 813-935-8585 to schedule a recall repair. Tampa Honda informed us that they don't have parts to replace the Fuel Pump. We then, 60 days after February 2024, received a second recall letter, "NHTSA Recall Number: 23V-858 today 18 MAY 2024 and called Tampa Honda for the second time to schedule a recall repair of the Fuel Pump. For the second time, Tampa Honda customer service told us that they don't have parts for the replacement. We informed them that the recall issue ( Stalling and Engine hesitation while driving )with our Honda Pilot 2019 is persistent and that we are concerned about the vehicle's safety.

- Tampa, FM, USA

I am trying to get my open recall fixed, but the dealer won-??t fix it unless there is a problem and even charged me for a diagnostic test to see if there is a problem with the recall. This was at Apple Tree Honda in Asheville,

- Hot Springs, NC, USA

Three of the six fuel injectors on a 2019 Honda Pilot failed, with Diagnostic Trouble Codes P0430, P0300, P0304, P0306, and P219A, resulting in the vehicle requiring transportation via tow truck to an independent service center. Research into the history of 2019 Honda Pilots indicates that 2019 model-year vehicles within a certain VIN number range, along with all 2018-2019 Honda Odysseys, 2016-2018 Honda Pilots, and 2017-2019 Honda Ridgelines, had their warranties extended for fuel injectors to 10 years from original date of purchase or 150,000 miles, whichever comes first. See Honda Service Bulletin 20-100. The issue is that some 2019 Honda Pilots are failing with these DTC codes, but are not covered by the warranty extension. The problem was diagnosed by an independent service center and we were directed to Honda for further diagnostic and possible warranty service. A technician at the service center stated that he had never seen a customer have to pay for fuel injector replacement on a Honda Pilot from 2016-2019 model years that developed this problem. Regardless, Honda insists that this vehicle is not covered by the warranty extension and required us to pay for the repair ourselves. My family and I were temporarily without a usable vehicle, because our other vehicle was undergoing scheduled maintenance at the time of the failure. Prior to the failure, all of the warning lamps on the vehicle would occasionally illuminate at vehicle start up, but the vehicle operated normally, and the warning lamps stopped illuminating after a few start ups. The warning lamps that would simultaneously illuminate were all of the ADAS systems available on this vehicle, as well as things like Hill Start Assist, Traction Control, Emissions, and the Anti-Lock Braking System. So many errors were simultaneously reported on the dashboard that our service center believed that the problem might be an intermittent Engine Control Computer problem in addition to the issue listed above.

- Warminster, PA, USA

Auto start stalled at highway stop light, then parked and shut off, went to leave would not start, emergency Alarm going off will not start, Emission light, Lane depart light, transmission light, battery dead, I-??ve been dealing with problems with the Honda pilot since I bought brand new 2019 Honda pilot elite, auto pilot stop and go wouldn-??t kick back on and that was 40,000 take in charge me 10,000

- Abbeville , LA, USA

Automatic braking system failure parallel issue that is same to the accord and other models with the emergency braking system which randomly activated and panic stops and sometimes without an traffic near to car and other times have almost caused catastrophic collisions on highway systems with divided medians causing system to activate.

- Burlington Ontario Canada, NY, USA

February 2024, I received the 23V-858 recall notice for the fuel pump module that may have an improperly molded impeller and can cause the fuel pump to become inoperable. On [XXX], my vehicle stalled on [XXX] in Atlanta, GA. My car was towed to Honda Mall of Georgia in Buford, GA on [XXX]. On [XXX], the technicians at Honda Mall of Georgia confirmed that it was indeed the fuel pump (that is under a safety recall) had gone out. My car has sat there ever since because they have yet to receive a part from Honda. I has been 60 days and there has been no remedy due to the fact they have not received a part. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Dacula, GA, USA