Manufacturer has failed to complete recall repair 23V-858 after numerous requests during numerous service appointments. They claim lack of available parts.

- Philadelphia, PA, USA

Honda dealership has not had parts for over a year now

- Huntington Beach, CA, USA

My vehicle has stalled twice since purchased a little over year ago. When stopped at a stop light the auto start/stop function failed to re-engage. I had to put the car back in park and restart the vehicle both times before I could drive forward. There were no warning lights either time this has happened.

- Plainfield, IL, USA

Honda Pilot 2019 idle stop system is defective. The engine's failure to automatically restart after shutting down poses significant safety risk. When at a red traffic light, the engine will turn off to save fuel. At this point, the car is supposed to restart when you release the brake. Instead, the idle-stop system periodically fails. It will take the car out of drive and place it in neutral. At this point, the driver has to put the car in park then restart the car. This process can take 30 or so seconds, at best, creating a very unsafe road condition as traffic is flowing. This prolonged restart process poses a significant safety risk to both the occupants of the vehicle and other road users.

- Midlothian, VA, USA

The catalytic converter needed to be replaced due to faulty fuel injectors causing damage. This caused major surging in my vehicle, making it difficult to accelerate in a normal way and caused shaking in my vehicle.

- San Diego, CA, USA

Multi purpose lights

- Woodland, CA, USA

My 2019 Honda Pilot start/stop feature shut down my car in a busy intersection and would not start up again. Dashboard warning lights flickered and no response to trying to start the vehicle. Towed to dealer at my expense and had to replace battery on 04/04/2023 for 2019 car.

- Brookfield, WI, USA

The Pilot has exhibited unusual behavior that seems tied to the autostop functionality when at a stop light. Three times now I will let my foot off the brake and the car completely shuts down. When I try to restart the vehicle, the accessory power turns on but the vehicle will not start. It will start to turn over, but the turn over terminates abruptly and the car completely shuts off. The behavior seems similar to what is in the NHTSA Action Number PE22005

- Franklin, TN, USA

Recall 23v-858 it has been longer than 6 month on a wait list and was told it will be 6 months or more for completion.

- Van Alstyne, TX, USA

We purchased our 2019 Honda Pilot in the summer of 2020 and a few years later, we started getting issues with the car where it would have issues propelling smoothly between 1-2 RPMs, then we got the recall notice around January of 2024 re. the fuel pump, which i believe was the cause of our symptoms. the reason i say that is because we had 2 mechanics look at the car, and did not find anything wrong (we had changed out the spark plugs believing that was the issue and the symptoms did not go away; we had a transmission fluid flush and the symptoms did not go away. We have been concerned about the car for years, and when the recall came out, we kept calling to ask for them to repair the car and we kept getting told they did not have the parts (first it was they parts would be in around spring time, then they started saying summer, then they started saying fall, then late fall). I went into the recall notice on nhtsa and saw that it said something about if you were experiencing symptoms due to the recall, to call Honda and they should repair the vehicle. When i called Honda, i was told that unless the car completely failed and did not start, only t hen would they fix the vehicle. I felt that this was unsafe and concerned that the fuel pump would completely fail while being driven, so we had to unfortunately sell the vehicle due to the concerned safety issues Honda was not repairing. I loved the car other than for this issue so was very unhappy to have to resort to that as a solution. Honda should be held accountable for their failure to act for over 10 months to do something re. this matter.

- Chester, NH, USA

It-??s been over a year my vehicle has a recall for the fuel pump module and it has not been replaced. I have taken it to Honda multiple times and I am told they do not have the part. I did read the information provided on your website. What has to happen in order for the fuel pump module to be replaced?

- Pembroke Pines, FL, USA

Fuel injector is causing AWD error. No longer able to use the auto start on vehicle. Sometimes vehicle will not start. Unsure if that was due to the fuel pump recall either. Fuel pump has been replaced. Check engine light is still on and last time we had it checked it was due to fuel injector. The fuel injector was part of a recall for the year and model of our car but Was told our VIN was not part of the recall.

- Wausau, WI, USA

On the highway, driving at 70mph, the speed of the car dropped suddenly down to 40mph. Almost caused an accident as there wasn't time for other cars to break or move lanes. Managed to exit and drove slowly to the dealership. They said it was a problem to the high pressure fuel pump.

- Aurora, CO, USA

In January, 2024 I was notified by Honda that the fuel pump module was being recalled and to contact our Honda dealer to have the vehicle repaired at no cost. Unfortunately, for the past twelve months I have been unable to have my vehicle scheduled for repair. I have been to two Honda dealers and we also called Honda headquarters and were told by all three that they're still waiting for the replacement parts, yet they could not give an estimated date when those parts would be available.

- Felton, PA, USA

The vehicle stalls when accelerating from start and during driving on highway, when it does this, all passenger can feel the stall and alarms everyone. We purchased this vehicle and it does not have warranty and has not been checked by manufacturer. No warning lamps or messages.

- Harlingen, TX, USA

My car has the following recall #23V-858. I am aware that Honda has issues with sourcing the replacement part. I called when receiving the first notification in Feb 2024 and was told this. I checked again when receiving the 2nd notification in May 2024 and was told the same, difficulty sourcing the required part. I recently have started to notice issues with the car which point to this problem, hesitation and uneven fuel supply. I contacted the local Honda Dealer, Ron Bouchards Honda Store, Lancaster, MA and after escalating the issue with customer service they scheduled an appointment to address the issue. When scheduling they informed me that they would charge $180 service fee. The reason I escalated this issue was that it is not a service issue but a recall issue. Can NHTSA help in addressing this issue? It makes no sense that a recall must be paid for by a consumer when the problem exists for the owner. Thank you for you assistance. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Sterling, MA, USA

My car frequent loses power when I am going over 30/35 miles an hour. Frequent intermintent power loss. Severy stuttering. Ive lost full power on the freeway before with my child. Check engine light is on. My gas is going faster then normal. Im having all the problems related to the recall. Ive gotten several notices about I can now go in and get it fixed & they tell my they dont have the partd / havent had the parts / dont know when they will have the parts, to reach out to NHTSA for a rental/loaner / recal # 23V-858

- Riverside, CA, USA

Problem: Emissions System Problem-I am reaching out to request an expansion of the coverage provided by Service Bulletin 21-010 to include vehicles of the same model year, trim level, and similar specifications-?"even if they fall outside the currently specified VIN range. I believe this case is reason for Honda to consider expanding the coverage due to the potential for this issue to affect additional vehicles beyond the initially designated VINs. 1. Defects Are Not Always VIN-Specific Manufacturing flaws can affect an entire batch of production, not just a specific VIN range. Issues related to parts, assembly processes, or design flaws found within the currently affected VIN range could very well extend to vehicles produced around the same time, even if they lie outside the VIN specifications. By limiting coverage strictly to the designated VIN range, Honda may inadvertently overlook other vehicles that share the same defect. 2. Shared Components and Engineering Design While variations in parts and tolerances are expected, vehicles with the same model year and trim level often share critical components and similar engineering specifications. This makes it likely that other vehicles outside the specified VIN range could also be affected by the same defect. Given that design, assembly processes, and parts are often consistent across a model year, expanding the coverage could better account for possible common manufacturing issues. 11-9-24 - Honda ran their analysis determined the following issue: P0430 (FRONT BANK CATALYST SYSTEM EFFICIENCY BELOW THRESHOLD [BANK 2]) BULLETIN OUT FOR FUEL INJECTORS REPLACEMENT FIRST. PERFORMED CYLINDER AF TEST AND FAILDER NUMBER 1 AND 6. REPLACE FUEL INJECTORS AND PERFORM AF TEST AGAIN. MAY NEED CAT. CONVERTER FRONT. On 11-8-24 Honda Customer Support refused to include this car in the recall. Vehicles with the same year, model, and trim level should be included in the service bulletin, based on the systemic nature of the defect.

- Franklin, TN, USA

Problem: Emissions System Problem I am reaching out to request an expansion of the coverage provided by Service Bulletin 21-010 to include vehicles of the same model year, trim level, and similar specifications-?"even if they fall outside the currently specified VIN range. I believe this case is reason for Honda to consider expanding the coverage due to the potential for this issue to affect additional vehicles beyond the initially designated VINs. 1. Defects Are Not Always VIN-Specific Manufacturing flaws can affect an entire batch of production, not just a specific VIN range. Issues related to parts, assembly processes, or design flaws found within the currently affected VIN range could very well extend to vehicles produced around the same time, even if they lie outside the VIN specifications. By limiting coverage strictly to the designated VIN range, Honda may inadvertently overlook other vehicles that share the same defect. 2. Shared Components and Engineering Design While variations in parts and tolerances are expected, vehicles with the same model year and trim level often share critical components and similar engineering specifications. This makes it likely that other vehicles outside the specified VIN range could also be affected by the same defect. Given that design, assembly processes, and parts are often consistent across a model year, expanding the coverage could better account for possible common manufacturing issues. 11-9-24 - Honda ran their analysis determined the following issue: P0430 (FRONT BANK CATALYST SYSTEM EFFICIENCY BELOW THRESHOLD [BANK 2]) BULLETIN OUT FOR FUEL INJECTORS REPLACEMENT FIRST. PERFORMED CYLINDER AF TEST AND FAILDER NUMBER 1 AND 6. REPLACE FUEL INJECTORS AND PERFORM AF TEST AGAIN. MAY NEED CAT. CONVERTER FRONT. On 11-8-24 Honda Customer Support refused to include this car in the recall. Vehicles with the same year, model, and trim level should be included in the service bulletin, based on the systemic nature of the defect.

- Franklin, TN, USA

My car has a surge and hiccup. Upon the test drive the mechanic said it feels like it-??s misfiring. Several mechanics have said this could be due to the fuel pump. The fuel pump is on a safety recall, however Honda has been refusing to fix it for about a year now. Due to the hesitation, when driving my car could stall any moment, which will increase the risk of a crash or injury.

- Easy Windsor, NJ, USA