Recall 23v-858 it has been longer than 6 month on a wait list and was told it will be 6 months or more for completion.

- Van Alstyne, TX, USA

We purchased our 2019 Honda Pilot in the summer of 2020 and a few years later, we started getting issues with the car where it would have issues propelling smoothly between 1-2 RPMs, then we got the recall notice around January of 2024 re. the fuel pump, which i believe was the cause of our symptoms. the reason i say that is because we had 2 mechanics look at the car, and did not find anything wrong (we had changed out the spark plugs believing that was the issue and the symptoms did not go away; we had a transmission fluid flush and the symptoms did not go away. We have been concerned about the car for years, and when the recall came out, we kept calling to ask for them to repair the car and we kept getting told they did not have the parts (first it was they parts would be in around spring time, then they started saying summer, then they started saying fall, then late fall). I went into the recall notice on nhtsa and saw that it said something about if you were experiencing symptoms due to the recall, to call Honda and they should repair the vehicle. When i called Honda, i was told that unless the car completely failed and did not start, only t hen would they fix the vehicle. I felt that this was unsafe and concerned that the fuel pump would completely fail while being driven, so we had to unfortunately sell the vehicle due to the concerned safety issues Honda was not repairing. I loved the car other than for this issue so was very unhappy to have to resort to that as a solution. Honda should be held accountable for their failure to act for over 10 months to do something re. this matter.

- Chester, NH, USA

It-??s been over a year my vehicle has a recall for the fuel pump module and it has not been replaced. I have taken it to Honda multiple times and I am told they do not have the part. I did read the information provided on your website. What has to happen in order for the fuel pump module to be replaced?

- Pembroke Pines, FL, USA

Fuel injector is causing AWD error. No longer able to use the auto start on vehicle. Sometimes vehicle will not start. Unsure if that was due to the fuel pump recall either. Fuel pump has been replaced. Check engine light is still on and last time we had it checked it was due to fuel injector. The fuel injector was part of a recall for the year and model of our car but Was told our VIN was not part of the recall.

- Wausau, WI, USA

On the highway, driving at 70mph, the speed of the car dropped suddenly down to 40mph. Almost caused an accident as there wasn't time for other cars to break or move lanes. Managed to exit and drove slowly to the dealership. They said it was a problem to the high pressure fuel pump.

- Aurora, CO, USA

In January, 2024 I was notified by Honda that the fuel pump module was being recalled and to contact our Honda dealer to have the vehicle repaired at no cost. Unfortunately, for the past twelve months I have been unable to have my vehicle scheduled for repair. I have been to two Honda dealers and we also called Honda headquarters and were told by all three that they're still waiting for the replacement parts, yet they could not give an estimated date when those parts would be available.

- Felton, PA, USA

The vehicle stalls when accelerating from start and during driving on highway, when it does this, all passenger can feel the stall and alarms everyone. We purchased this vehicle and it does not have warranty and has not been checked by manufacturer. No warning lamps or messages.

- Harlingen, TX, USA

My car has the following recall #23V-858. I am aware that Honda has issues with sourcing the replacement part. I called when receiving the first notification in Feb 2024 and was told this. I checked again when receiving the 2nd notification in May 2024 and was told the same, difficulty sourcing the required part. I recently have started to notice issues with the car which point to this problem, hesitation and uneven fuel supply. I contacted the local Honda Dealer, Ron Bouchards Honda Store, Lancaster, MA and after escalating the issue with customer service they scheduled an appointment to address the issue. When scheduling they informed me that they would charge $180 service fee. The reason I escalated this issue was that it is not a service issue but a recall issue. Can NHTSA help in addressing this issue? It makes no sense that a recall must be paid for by a consumer when the problem exists for the owner. Thank you for you assistance. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Sterling, MA, USA

My car frequent loses power when I am going over 30/35 miles an hour. Frequent intermintent power loss. Severy stuttering. Ive lost full power on the freeway before with my child. Check engine light is on. My gas is going faster then normal. Im having all the problems related to the recall. Ive gotten several notices about I can now go in and get it fixed & they tell my they dont have the partd / havent had the parts / dont know when they will have the parts, to reach out to NHTSA for a rental/loaner / recal # 23V-858

- Riverside, CA, USA

Problem: Emissions System Problem-I am reaching out to request an expansion of the coverage provided by Service Bulletin 21-010 to include vehicles of the same model year, trim level, and similar specifications-?"even if they fall outside the currently specified VIN range. I believe this case is reason for Honda to consider expanding the coverage due to the potential for this issue to affect additional vehicles beyond the initially designated VINs. 1. Defects Are Not Always VIN-Specific Manufacturing flaws can affect an entire batch of production, not just a specific VIN range. Issues related to parts, assembly processes, or design flaws found within the currently affected VIN range could very well extend to vehicles produced around the same time, even if they lie outside the VIN specifications. By limiting coverage strictly to the designated VIN range, Honda may inadvertently overlook other vehicles that share the same defect. 2. Shared Components and Engineering Design While variations in parts and tolerances are expected, vehicles with the same model year and trim level often share critical components and similar engineering specifications. This makes it likely that other vehicles outside the specified VIN range could also be affected by the same defect. Given that design, assembly processes, and parts are often consistent across a model year, expanding the coverage could better account for possible common manufacturing issues. 11-9-24 - Honda ran their analysis determined the following issue: P0430 (FRONT BANK CATALYST SYSTEM EFFICIENCY BELOW THRESHOLD [BANK 2]) BULLETIN OUT FOR FUEL INJECTORS REPLACEMENT FIRST. PERFORMED CYLINDER AF TEST AND FAILDER NUMBER 1 AND 6. REPLACE FUEL INJECTORS AND PERFORM AF TEST AGAIN. MAY NEED CAT. CONVERTER FRONT. On 11-8-24 Honda Customer Support refused to include this car in the recall. Vehicles with the same year, model, and trim level should be included in the service bulletin, based on the systemic nature of the defect.

- Franklin, TN, USA

Problem: Emissions System Problem I am reaching out to request an expansion of the coverage provided by Service Bulletin 21-010 to include vehicles of the same model year, trim level, and similar specifications-?"even if they fall outside the currently specified VIN range. I believe this case is reason for Honda to consider expanding the coverage due to the potential for this issue to affect additional vehicles beyond the initially designated VINs. 1. Defects Are Not Always VIN-Specific Manufacturing flaws can affect an entire batch of production, not just a specific VIN range. Issues related to parts, assembly processes, or design flaws found within the currently affected VIN range could very well extend to vehicles produced around the same time, even if they lie outside the VIN specifications. By limiting coverage strictly to the designated VIN range, Honda may inadvertently overlook other vehicles that share the same defect. 2. Shared Components and Engineering Design While variations in parts and tolerances are expected, vehicles with the same model year and trim level often share critical components and similar engineering specifications. This makes it likely that other vehicles outside the specified VIN range could also be affected by the same defect. Given that design, assembly processes, and parts are often consistent across a model year, expanding the coverage could better account for possible common manufacturing issues. 11-9-24 - Honda ran their analysis determined the following issue: P0430 (FRONT BANK CATALYST SYSTEM EFFICIENCY BELOW THRESHOLD [BANK 2]) BULLETIN OUT FOR FUEL INJECTORS REPLACEMENT FIRST. PERFORMED CYLINDER AF TEST AND FAILDER NUMBER 1 AND 6. REPLACE FUEL INJECTORS AND PERFORM AF TEST AGAIN. MAY NEED CAT. CONVERTER FRONT. On 11-8-24 Honda Customer Support refused to include this car in the recall. Vehicles with the same year, model, and trim level should be included in the service bulletin, based on the systemic nature of the defect.

- Franklin, TN, USA

My car has a surge and hiccup. Upon the test drive the mechanic said it feels like it-??s misfiring. Several mechanics have said this could be due to the fuel pump. The fuel pump is on a safety recall, however Honda has been refusing to fix it for about a year now. Due to the hesitation, when driving my car could stall any moment, which will increase the risk of a crash or injury.

- Easy Windsor, NJ, USA

Honda issued a recall on 12/18/2023 for the fuel pump that it acknowledges could cause the car to fail while driving, 23V-858. Over nine months later, parts are still not available to address this recall. That seems to exceed a reasonable timeframe to allow drivers to continue to drive cars that could critically malfunction.

- Decatur, GA, USA

Honda is to replace the fuel pump with a new one due to a recall. I have received my notice to go get one more than 6 weeks ago and they never have any in stock and will not provide me any info on when they will be available. Just that they get them randomly and that there is nothing they can do for me and they refuse to contact me when they got one and told me its like a lottery, if you can and we have one then you are lucky and we will replace.

- Spokane Valley, WA, USA

i was notified of a vehicle recall related to a fuel pump issue. when i contacted my local Honda dealer 9 months ago, i was told that i was on a list for repair and would be notified when parts were available. i called today and was informed there is no such list. since my fuel pump went out, i was stranded and forced to replace with an after market fuel pump. All Star Honda in Abilene Tx told me today that they would not be servicing the recall any more because it was replaced with a non OEM part. this does not seem right to me. how can you issue a recall, not correct it, expect the customer to correct it, and then still not honor the recall when parts become available. what they said is that Honda Corporate determines how many parts will be sent to dealerships and they have no control over when they will get them. it seems as if honda does not care if the recalls are repaired or not.

- Clyde, TX, USA

I am concerned about the 2019 Honda Pilot fuel pump recall. My vehicle is dispaying symptoms described in the recall letter. We called a national number inquiring about parts availability. We were told the dealership just needs to request the part. We've gone to 2 Honda dealerships that required $180 to diagnose the recall. The letter from Honda says the recall will be completed for free. There was no mention of the $180 fee to diagnose the recall. My vehicle hesitation has become worse in recent months and feels unsafe to drive. Honda is raking in money from recalls. I finally paid the $180....I will be surprised if they admit that my car issues have anything to do with the recall. This whole process seems unethical.

- Leesburg, VA, USA

Recall notice received May 2024 for a faulty fuel pump. As of Aug 26, dealer continues to claim they can not get the parts necessary to fix. They tell me the failure risk is low and I should not worry about it. Those words ring hollow when you are telling me their is a risk of a crash and injury. Why is this acceptable.

- Springdale, AR, USA

NHTSA Recall Number 23V-858: I have contacted my local Honda dealer multiple times to fix vehicle per the recall and have been told that Honda has provided no parts to fix the vehicle, even after my vehicle began experiencing problems. Recently, while operating my vehicle, it hesitated (i.e. almost stalled out) and then surged forward, which caused me to get into a collision and sustain injuries. After the collision, I contacted the Honda manufacturer using the customer service number on the recall notice and informed them of the collision. They denied that the issue my vehicle was experiencing was related to recall even though a Honda website states that the fuel pump issue will cause the same issues that I experienced. The Honda manufacturer customer service rep. stated that Honda has parts to fix the recall and the dealer should have asked to receive a part. When I contacted the dealer and informed them of the Honda manufacturer customer service rep. statements, the service manager and my local dealer became upset and frustrated as he informed me that they have been trying to get parts for months. The Honda manufacturer does not appear to care for the safety of the individuals using their products, nor the for the individuals that may also be injured based upon these unsafe vehicles still being on the road. In additions, the Honda manufacturer is providing intentionally misleading statements to consumers related to the recall. Their actions are unacceptable and they should be held accountable.

- Wenatchee, WA, USA

The vehicle occasionally has trouble starting, and the engine takes a while to take off?while I'm driving and we're merging on an interstate.

- Colorado Springs, CO, USA

vehicle has recall for fuel pump. vehicle has had the CEL (CHECK ENGINE LIGHT) on for the fuel system. it comes and goes and has had shuttering issues. I have called local dealer and was told until the vehicle is completely disabled that their hands were tied. The dealer wouldn't even look at my vehicle. I feel the safety of my family is at risk as we travel the very busy interstate of the suburbs of Cincinnati. I do not like Diving a vehicle that may become disabled with my kids in

- Independence, KY, USA