10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
150 miles

About These NHTSA Complaints:

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« Read the previous 20 complaints

problem #20

Feb 222023

Pilot

  • miles
This 2019 Honda Pilot Elite has an Engine Auto Shut Off that engages when stopped at traffic lights, stopped traffic, etc. It can be turned off manually each time after starting the car ignition but when it is not - it will engage in these stopped positions. Recently, the Auto Shut Off has been engaging and the vehicle will completely shut off and go into Neutral. This has happened to us at stop lights with some frequency but has recently happened two times in stopped traffic on Interstate 95. We cannot get the vehicle to start back up without completely shutting off the ignition and going through the restart sequence. It is not an immediate fix and we are in a compromised and unsafe position on a highway without being able to start the car quickly.

- Arlington, VA, USA

problem #19

Feb 132023

Pilot

  • miles
The emission system problem sign showed up at 34198 miles. The engine doesn't have power after the sign showed up. While checking on the internet, it happens frequently for Honda Pilot. https://www.vehiclehistory.com/articles/honda-pilot-emissions-system-problem-sees-drivers-replacing-fuel-injectors

- Brookline, MA, USA

problem #18

Oct 252022

Pilot

  • miles
With the Honda Pilot stopped, the engine shut off with the Auto Engine Idle Stop Feature, but recently when pressing the accelerator pedal the car stalled out and turned off completely including disconnecting blue tooth and audio and display. This has happened one time where it completely shut off instead of restarting when pressing accelerator - but has also had exceptionally long "stall out" timing several other times when accelerator is pressed after stopping at stop light or stop sign. This is a concern as the car is STOPPED when other cars anticipate the vehicle to move forward with traffic and could result in a rear end collision. There was a warning lamp message that flashed on and a dinging - similar to when the car starts initially.

- Dublin , OH, USA

problem #17

Oct 232022

Pilot

  • miles
Today is the 6th time our Honda has had issues either the automatic start/stop system failing when at a stop light. The car will stop and shut off like it is supposed to, but will not restart. Car needs to be put into park, turned off, restarted, shift back into drive. This happens while we are at risk of being hit from behind, honked at, and creates an unsafe and stressful driving situation. Car has had infotainment issues that seemed to be fixed, but had issues prior to today-??s incident. Car has been only serviced at Honda. No warning lights etc. This issue was reported to our dealer last December and they said the could no replicate the issue. In August this happened again immediately after having the car serviced for an oil change. The car is putting my family and others at risk and there seems to be many others with this same problem happening.

- San Clemente, CA, USA

problem #16

Sep 212022

Pilot

  • miles
Check engine light Code p219b -??Check emissions system-?? Fuel injectors needed to be replaced at only 32,000 miles. Vehicle was out of standard factory warranty by 6 months but under 36k. Honda did replace them under the service bulletin. Just wanted to report so they hopefully keep covering for others as this is an expensive repair.

- Chalfont , PA, USA

problem #15

Sep 162022

Pilot

  • miles
My car started jerking and then started to get a loud noise. Took it to the dealer and they said has to do to with the fuel pump and to replace/fix it's costing over $3500. I noticed that are recalls for Honda Pilot from 2018 to 2020 on fuel pumps. However, there is not a recall on the care yet. How to resolve this issue.

- Chula Vista, CA, USA

problem #14

Sep 222022

Pilot

  • miles
While driving, a light came on for Emissions Systems Failure. The vehicle seemed to not accelerate properly like it was pulling. I feared for the safety of my children. This is our only vehicle. My husband took it to the Honda Dealership. He got told that there is an issue with the fuel injector and timing belt. After research, we discovered both these issues have been added to a Honda recall list for our year and model vehicle. When my husband asked the Honda Service team about it, they said yes, but our VIN isn't covered. We are having the exact same issues as the recall.

- Grovetown, GA, USA

problem #13

Sep 122022

Pilot

  • miles
The engine fails to restart on its own from a complete stop at a traffic light or road intersection with the Auto Start/Stop function engaged. This is the third time has occurred. Many people online are reporting the same issue.

- Bel Air, MD, USA

problem #12

Sep 122022

Pilot 6-cyl

  • miles
I got my brand new Honda in 2019; the problems started right away, after a few weeks, the radio system would just turn off while driving. The whole console wouldn-??t work. I would turn it on/off but still nothing. If I let the car set over night sometimes it may work the next day. They replaced my radio but it continued. [XXX] from Honda said it was finally in Error state and it was the Amplifier. [XXX] had ordered a new 1 & put it in 9/8/22, I thought my problems were over. On 9/12/22; I dropped my daughter off at school, I was leaving but I had to stop for traffic. I was about to pull out when the dash starting flashing/lighting up & I couldn-??t go anywhere. The car was in Park and I was stuck. I pushed the car into drive, etc., but it wouldn-??t go. I turned the car off/on to try to restart things but nothing. The brakes then locked up and I couldn-??t do anything. I tried everything that I could think, I was blocking traffic not allowing people to leave from the school and cars from coming in. I called Honda Rd. Asst. But they said I had no longer a warranty as I am at 30,000 but I thought it was 36,000 miles. They connected me to AAA which I had to pay out of pocket for towing. I called [XXX] & my Serv. Advr. [XXX] so they knew that I was going to towed in. I couldn-??t get the vehicle to turn off or on after awhile. 2 hrs. later; the tow truck had came, he had to jump start it to get it on his truck, he toke me to Honda. I waited over 4 hrs. but [XXX] said battery was good, he ran errors but couldn-??t find anything wrong except the back up camera had an error but it seemed as though he didn-??t believe that is the problem. I could take it home but he said if his wife was having issues, he wouldn-??t want her to drive it. I left it w/Honda, [XXX] took it hm. to see if it would do what it did for me. I honestly don-??t want to drive it, I am scared; what if something worse happens or pay to be towed again. I didn-??t want a new vehicle to deal with issues. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA

- Goodyear, AZ, USA

problem #11

Sep 032022

Pilot

  • miles
While coming to a stop light auto start/stop activated when releasing brake pedal car failed to restart. Needed to enter vehicle into park and restart car with push button to resume.

- Kalamazoo, MI, USA

problem #10

Aug 212022

Pilot

  • miles
Auto engine shut off will turn off engine at stoplight but fail to restart engine when brake is released. Extremely unsafe. It has happened multiple times and each time we are afraid there will be an accident because we are sitting ducks and not accelerating when traffic expects us to.

- Rosemount, MN, USA

problem #9

Aug 162022

Pilot

  • miles
The vehicle in question has the idle stop function, which turns off the vehicle when certain conditions are met. Randomly, the vehicle does not restart on its own which forces me to power cycle the vehicle in order for it to start back up. This is a safety issue because the vehicle has been stuck in the middle of an intersection while I am trying to get it restarted. If the vehicle were to be completely disabled, I could be stuck causing a hazard at any given intersection. I have had the vehicle inspected and the battery tested, but everything checks out OK. I don't feel very safe when the vehicle can just shut off randomly and not restart. I have noticed sometimes, when the vehicle does restart, the dash flashes a warning that says, "Collision Mitigation Braking System Problem" for a split second and then it clears.

- Waukesha, WI, USA

problem #8

Jun 192022

Pilot

  • miles
In June of 2022 my car started to buck and stalled out; I had to get it towed to Huntington Honda. The dealership told me that the fuel pump failed do to corrosion and it was not covered under my warranty. I did have to go through insurance. I have no idea how the male pin in the fuel pump corroded and broke off inside the connector and neither did the Service Advisor. Honda America spoke with the dealership after the car was fixed and concluded that is was corrosion. I have always taken care of my car and cannot understand how that part even became corroded. Please help me in this matter as this could be happening to others. Honda America and06/18/2022 the dealership where no help at all. My # is 631-972-5301. Please feel free to contact me with any questions. Your help is very much appreciated.

- Huntinton, NY, USA

problem #7

Jun 292022

Pilot

  • miles
Auto stop start is erratically failing to properly restart the car after brake has been disengaged. After arriving at a complete stop, the vehicle will properly shut down when the driver-??s foot is on the brake. When the driver disengages the brakes, the engine should promptly restart and the car will find itself already in drive so it can continue to move forward. Under certain unknown circumstances, the car will stall and not be allowed to restart. In order to continue, I needed to shift the car to park, turn the car off completely, and then restart the car. Only then can I shift the car back to drive and continue. This presents a safety issue since once the brakes are removed, traffic behind interprets this action to mean you will be traveling forward shortly. The restart is sometimes accompanied by a lurk which might be also considered as moving forward. This vehicle has not been in a accident and the dealer was not able to reproduce this issue. The issue seemed to occur shortly after another recall was performed for the fuel pump. Auto stop start cannot be permanently disabled and needs to be performed each time the car is started. This circumstance seems documented in PE22005.

- Plainfield, IN, USA

problem #6

May 142022

Pilot

  • miles
We have had a check engine light going off and on for a few days now. Car sputtering. Almost like no power at times and quick to slow down. We brought it to a Honda dealership and determined it had faulty fuel injectors. I was told there is a campaign on the issue now. But we would have to pay 40% of the repair cost. I believe it to be a dire safety issue. So we are paying for the repair. I was also told there is no recall on it for our vin but similar vehicles with similar issues come through there all the time

- Milner, GA, USA

problem #5

Oct 012021

Pilot

  • miles
Car stalls at a stoplight. Battery was completely depleted so it wouldn't restart. I couldn't even open the windows on a hot day b/c the battery was depleted. Honda dealer in Richmond California tells me they can't replicate the issue and all the diagnostic tools they have indicate no problems. This is a serious safety issue that must be addressed.

- Santa Rosa, CA, USA

problem #4

Apr 022021

Pilot

  • miles
Cars jerks when accelerating or cruising at lower speeds.

- Lexington , SC, USA

problem #3

Jun 032021

Pilot

  • miles
May 2021, I received a recall letter from Honda Automobile Division regarding my 2019 Honda Pilot vehicle that may have a fuel pump module with, out of specification impellers. I purchased my new 2019 Honda Pilot, June 2019, from Honda of Kingsport. I scheduled the recall fix on Tuesday, June 1, for Friday June 4, 7am. Lilly, the young lady that scheduled the maintenance appointment verified that Honda of Kpt would have me a loan car ready to go when I arrived on Friday morning. 6pm, Thursday night (6/3/21) the evening prior to my service recall appointment, I receive a call from a Steve McCoy with Honda of Kingsport. He says he will NOT be able to accommodate the loaner car. When I challenge him, he then says he will be able to provide me a loan car. I ask him exactly what they will be doing and he proceeds to tell me they remove the back seat of the vehicle, go through an access door.... IN THE CAB OF THE VEHICLE, remove the fuel pump THROUGH the cab of the vehicle, and replace the fuel pump with a new fuel pump. He verified that this fix will result in gas fumes IN THE CAB OF MY VEHICLE!!!! I am a 66YO, Type 1 diabetic. I cant have interior painting done in my home, without leaving and Honda expects me to drive a vehicle with strong gas fumes in the cab impacting my health! Honda will need to provide me a loan car for a week until the gas fumes are no longer in the cab of my car! PLEASE HELP ME?

- Kingsport, TN, USA

problem #2

Apr 052021

Pilot

  • miles
Went to holler Honda dealer to address the outstanding 2 recalls (fuel pump and tires) and was told by service department that my vehicle has no recalls according to Honda system. Honda system needs to be updated with NHTSA system.

- Winter Park, FL, USA

problem #1

Nov 272019

Pilot

  • 12,000 miles
Engine is revving on its own @ 3000 RPM with no foot on the gas pedal or driving 15 mph and the engine is @ 4500 RPM with no foot on the gas pedal. My wife was in the pickup lane at my children's school and she told me that she had to hold the brake down & turn off the ignition because it felt like the Honda Pilot was going to accelerate on its own into the pickup line at the school. Now you see why I said this vehicle is dangerous

- Denton, TX, USA