1ST OCCURENCE: 45000 miles on vehicle. I was exiting a busy ramp from [XXX] to Fort Oglethorpe, Ga and the Idle stop caused the engine to stall and not re-engage upon lifting the break. I was almost hit from the rear. The vehicle had power but would not restart. I had to wait for it to shut itself down and get it to restart. 2ND OCCURENCE: 62000 miles on vehicle. Almost a year and a half from the first occurrence-I was on a very busy [XXX] and came to stop at a red light. AGAIN, the idle stop caused the engine to stall and not restart. The light turned green, and I immediately turned my flashers on. I had a child in the backseat. Cars still began honking and going around us, leaving us to potentially get smashed from behind on a road that many people travel at 55mph plus! Two nice people stopped and were going to try and push us out of the road. The vehicle would not remain in neutral and allow itself to be rolled. It automatically throws itself back into park. It eventually shut all the way down and was able to be restarted. I no longer feel safe driving my children in the vehicle as this is a HUGE safety concern for busy areas and intersections. This feature can be disengaged with a button but has to be done every time the car is re-started, this button can also easily be pushed at ANY time by accident and the feature would re-engage. Honda STILL has NO remedy to permanently disengage this feature. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Soddy Daisy, TN, USA

I am trying to get my open recall fixed, but the dealer won-??t fix it unless there is a problem and even charged me for a diagnostic test to see if there is a problem with the recall. This was at Apple Tree Honda in Asheville,

- Hot Springs, NC, USA

While driving on very straight and non-rolling hills the large red words BRAKE will appear on the dash, the brakes will start pulsing and slightly shaking for a few seconds when there is very minimal on-coming traffic. The above has happened several times and first occurred several years ago and at different mileages and different roads

- Abilene, TX, USA

The picture from the back-up camera, as displayed in the infotainment center, has become grossly colorful and requires extreme scrutiny to determine specific shapes, rendering it untrustworthy. This happens every time the car is put in reverse. The car gave no warning that there was any issue. It has not yet been inspected by anyone other than myself. I did do a reset of the infotainment system, but that did not fix the problem. This will make visibility more difficult when backing out of my driveway, into parking spaces, etc.

- Pearland, TX, USA

Failure to restart after a stop at a stop light. Happens very often and sometimes I have to be jumped off to get it to restart. This is a very dangerous situation. It has occurred when I have been on a major highway in heavy traffic. One time it happened at night and it drained my battery to the point of my headlights not working. A highway patrol came and rescued me and jumped it to restart. I had a new battery when all this happened. This has been happening constantly for the last year and a half.

- Hky, NC, USA

The rear back up cameras are all showing purple, green and yellow on the display. The dealers have told others with this issue that it is not covered under warranty. There are many cars with this problem. This happened very randomly.

- Frankfort, IL, USA

The backup camera image is distorted and the coloring is wrong (green and purple) and you cannot see the image from the camera. When researching online, there are numerous reports of 2019 Honda Pilot with similar issues. This situation happens when moving in reverse when the backup camera is on.

- Centerville, OH, USA

Backup camera malfunctioning. Display on my infotainment screen shows vibrant colors, impairing visibility, only when in reverse and using the backup camera. All other screen displays are working normally. In day light the backup camera picture is messed up with different colors green purple and doesn't show clear crisp picture of surroundings hampering the visibility when backing-up and in night time it's actually even worse. This has been an issue for more than a year now and started happening after my initial bumper to bumper warranty from Honda expired. AutoNation Honda Dealership here in Roseville California says it's a faulty camera issue and wants to charge for replacement; but when I search online looks like it has impacted lot of 2019 Honda Pilots and even other Honda models. This should be dealt as a security concern and Honda should replace the faulty camera units as cameras are starting to have this defect within 3-4 years of a new car being pushed into service. Clearly these year models don't seem to have proper cameras which should last a lot longer than just 3-4 years. I already took my vehicle for the cable related safety recall but even after that work was done by dealership, the camera is still not showing proper picture when backing-up.

- Folsom, CA, USA

This complaint is regarding safety recall for 2019 Honda Pilot for "fuel pump impellers" (NHTSA Recall Number [XXX]). It was published in November 2023 but Honda dealers still don't have the parts available to do the repair. The Honda dealerships that I have called say that it likely won't be available for another 6 months. I use the car for business purposes and having an open safety recall on a car creates a significant liability issue for me. Please assist with pressuring Honda to quickly fix the safety recall issue. Thank you [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- North Bellmore, NY, USA

For several months there was a crackling sound coming from the dashboard/ speakers. I mentioned this problem to my service advisor on at least 2 different appointments and even showed him a recording of the problem. It was never fixed. Finally, My entertainment center stopped working altogether. It would not even turn on. I once again reminded my service advisor about the crackling/ popping sounds and wondered if these problems were related. They stated a cable was loose, reconnected and my entertainment center began to work again. Unfortunately, the crackling and popping sound continued. When using the audio system, the speakers would abruptly make crackling and popping noises, similar to static noises, which caused the audio to interrupt and cut out. Even when I turned the audio off, the speakers continued to make the crackling and popping sounds. This was extremely nerve recking, and caused safety concerns because I was not sure what was going on and where sounds were coming from when I first begin having this issue with the car. It happened randomly. The audio would also stop and dvd would stop working where image no longer appeared on the back screen. I took it to the dealership again today and received a quote for about $1,600 to have it repaired. I have found multiple complains online for this same problem. Honda was well aware of the problem and should extend warranty and cover my repair cost fully. Below is result of inspection done: Recommended service $1,462.41 Sound System - Amplifier: 3rd row seats need to be removed to access amp The amplifier is a component of the vehicles sound system. The amplifier is used to boost the audio signal to the speakers. Customer approved on1/30/2024 at 11:28 AM Service pricing Subtotal: $1,462.41 Shop Charges: $50 Taxes: $98.31 Total $1,610.72

- Kissimmee, FL, USA

I was driving on the highway and I heard this loud noise above my head. After the loud sound happened, I wasn-??t sure what had happened. While still driving it sounded like the sunroof came open by itself, so I slid the summer roof cover back and the sunroof was shattered. There wasn-??t another vehicle driving close to me. Honda asked me to take to a Honda dealer repair shop to get it inspected. I was told they could inspect it but there is no way they can tell if it was defected or not because the glass is already shattered. This is not good. I could have had my cover open, and possibly all cut up from the shattered sunroof.

- Delhi, LA, USA

The auto start stop feature in my car appears very weak. I believe the dealer replaced the battery once early on and then I have had to replace the battery at my own expense again. Now, after a new battery, it is still appearing weak. I believe this feature is draining the batteries and causing a safety issue as my car seems to be delayed or struggles when trying to start back up. The auto start stop also was not working properly when I purchased the vehicle and was -??fixed-?? right after I purchased the car.

- Las Vegas, NV, USA

Vehicle was turned off and in park and it rolled backwards down the driveway.

- Fairhope, AL, USA

My vehicle has completely shut-off numerous times after stopping at a stop light or stop sign while my idle stop option is on. I biught a new battery, which did not resolve the issue.

- Raeford, NC, USA

1. Component: The backup camera screen is purple and green. It would be available for inspection. 2. Safety: It makes it very hard to see everything around the vehicle when backing up. This has been happening consistently for approximately one month every time we put the vehicle in reverse. 3. We have not taken the vehicle to the dealer for it, knowing they will charge for the diagnostics. 4. The vehicle has not been inspected by police, insurance, etc. 5. There are no warning lamps, messages, or other symptoms of the problem. The issue first appeared in October 2023.

- Lee's Summit, MO, USA

Backup camera malfunctioning. Display on infotainment screen shows vibrant colors, impairing visibility, only when in reverse and using the backup camera. All other screen displays are working normally. The vibrant coloring and overall visibility fluctuates pending how bright the sunlight is and how hard it is raining. I just went to my local Honda dealership (Price in Camden, DE) today to have the cable recall taken care of and confirmed the backup camera coloring is NOT a cable issue, but likely a camera issue. This is indeed a safety issue and I have seen across many online forums that others with 2019 Honda models report the same problem, with the cable recall not providing a solution.

- Lewes, DE, USA

There are many instances where my wife Honda Pilot 2019 touring would shut off at a stop light and on high way with traffice and will not start back up. The whole car shuts off and there is a whole procedure to get the car back on. This has happened to my wife, my daugter and me several times, which is very dangerous situation.

- Hingham, MA, USA

Automatic start/stop does not consistently work - Honda dealership looked into months ago (January of 2023) and adjusted the battery power (or something to that affect), recommended new battery and it worked great again... 8 months out, the auto start/stop has started having issues again (August 2023). They said it looked like an issue with my battery power consumption, which they adjusted. The safety issue is the same - car is at complete stop, remove foot from brake to begin accelerating and engine dies and is unable to restart (battery light flashing and/or states that car must be in park, brake depressed, then press power ON - but this doesn't work). Sometimes it struggles to turn over (start engine), other times it won't start at all for a few tries. There is no warning this will occur until the car just dies. This has happened at traffic lights and in heavy stop/go traffic - in both situations we were almost rear-ended AND caused traffic issues with those behind us needing to veer around the immobile vehicle.

- Snoqualmie, WA, USA

My 2019 Honda Pilot Touring (7 passenger) has a defect with the auto stop-start system that is a major (and scary!) safety concern. On a handful of occasions over the past couple of years, when stopped at a traffic light (and the auto stop-start feature engages) the engine will fair to restart. My wife has complained that this happened to her several times, and finally this week I was in the car to witness it for myself. The car went from drive to neutral ON ITS OWN, instruments began flashing, the "i" indicator came on, and we couldn't get the car back into drive. We had to turn the car all the way off and back on in order to get it back into drive. I took a picture of the dash and will upload it here. I've read online that this might be caused by a cold battery; however, this incident occurred on a warm September day in the southeastern US. Also, we've had the battery on this car replaced a couple of times (a whole other issue that puzzles me). This is scary and dangerous in the middle of a busy intersection! In fact, my wife now refuses to drive the car, so we've switched cars for the time being. We were going to give this car to our daughter in a few years when she can drive, but that's definitely not happening now....way too dangerous! I'm at a loss for what the next steps are and would really appreciate some guidance. I'm taking the car back to the dealership tomorrow for diagnostics, but in the past they've suggested they can't replicate it so it's not a problem. Ugh. Please help.

- Charlotte, NC, USA

I purchased the car 6 days ago. Now the the engine light is on.

- Parkton, MD, USA