10.0

really awful
Crashes / Fires:
3 / 1
Injuries / Deaths:
1 / 0
Average Mileage:
1,389 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2019 Honda Pilot:

Unsubscribe any time. We don't sell/share your email.

Get free help with your lemon!
close ad

« Read the previous 20 complaints

problem #122

Aug 012024

Pilot

  • miles
My vehicle several times has jumped forward when I remote start the vehicle. My car is always put into park gear and the emergency brake applied when parking the vehicle. At the same time the engine starts there is a lurch forward. Dealership does not "know of any issues" at this time.

- Spokane Valley, WA, USA

problem #121

Sep 012024

Pilot

  • miles
Back up camera just suddenly started showing a wide range of colors. It looks almost like a thermal camera. I am unable to see behind me when I back up. There was no warning of this and it was not a slowly changing issue, the camera worked one day and then the next time this happened. There are many complaints about this online from other owners. The new camera prices are outrageous.

- Spokane Valley, WA, USA

problem #120

Aug 012024

Pilot

  • miles
2019 Honda Pilot rear camera became inoperable and the word -??camera failure-?? appears on a black screen in the front of the vehicle. This is a big safety issue as now what is behind the vehicle cannot be seen such as children or other adults. The dealership believes it is the actual camera that has failed and like I said previously the screen says -??camera failure-?? on it where previously the rear camera image would be.

- Rice, MN, USA

problem #119

Aug 312024

Pilot

  • miles
When we are driving the vehicle brake light lights up on dash and car breaks for a second or two. There are no cars around and no railroad tracks. It just does it a random times. We aren-??t speeding. Just driving down road.

- Clifton , TX, USA

problem #118

Aug 272024

Pilot

  • miles
The reverse camera suddenly started displaying distorted colors on approximately 1/3 of the screen. Turning the vehicle on and off has no impact. The previous recall for Fakra service cable replacement had no impact. The vehicle is garaged at home and has not been in high heat or direct sunlight for an excessive amount of time. From an internet search, this seems to be a common issue in 2019 Honda Pilots.

- White, GA, USA

problem #117

Jul 262024

Pilot

  • miles
Auto Start/Stop. Car stopped and would not re-start while in an intersection. Restarted manually after a few minutes.

- Monroe Twp, NJ, USA

problem #116

Mar 152023

Pilot

  • miles
Dealer diagnostic performed and found that the multipurpose camera internal electronic failure has occurred (report attached). This camera controls the Adaptive Cruise Control (ACC), automatic headlights and high beams, Lane Keeping Assist (LKA), Collision Mitigation System, Road Departure Mitigation System. This issue first began in March 2023 and occurs all of the time. I brought the vehicle to the dealership to be inspected. The warning lights and dings occur constantly throughout my ride. I have attached a link to a video that I had recorded and uploaded through Youtube, due to the size of the file. [XXX] Dealer quote states $1579, plus tax for camera replacement and proper aiming. This seems to be a common issue with the 2016-2020 model of the Honda Pilot per online chat boards. The price of repair among people that have either received a quote or had the camera replaced is from $1500-$1800. As this appears to be a manufacturing issue and not due to normal wear and tear, this should not be the responsibility of the owner. Thank you INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Phoenix, AZ, USA

problem #115

Nov 032023

Pilot

  • miles
colorful, trippy images from rear camera. Based on my research it is happening for most of Honda 2019 Pilots. Most of the affected people reported thier problem in below website. Please take a look. This must be fixed by HONDA. Requesting you to help us. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Conroe, TX, USA

problem #114

Jun 102024

Pilot

  • miles
I have the auto restart and the engine with shuts off normally when I come to a stop when I have the system engaged. The problems begin when I take my foot off the break expecting the engine to start up again. What happens inconsistently is that when I take my foot off the brake, the engine shuts off, shifts itself into Nuetral, and I have trouble getting the engine to start up again. A number of warning messages may show up on the center console as well. Things like, Collision Mitigation Braking System, Road Departure Mitigation, Brake System warnings start displaying. I can get the engine to start up again, but need to put into Park then start it. Also, I have noticed the car's collision mitigation system comes on when it restarts sometimes without actually turning off. When I disengage the system, which I do practically every time I drive the car now, everything works fine. The dealer didn't find anything when they ran a diagnostic, and keeps asking me to come in to run diagnostics,

- San Carlos, CA, USA

problem #113

Apr 012024

Pilot

  • miles
Unknown. There is a popping and static sound coming from the speakers. Also, the check turner or radio is not available. A notification will be displayed on the screen when the vehicle hits a bump in the road, or the street is not smooth.

- Baltimore , MD, USA

problem #112

Jan 012019

Pilot

  • miles
Rear view camera safety issue! 2019 Honda Pilot EX If a pedestrian is standing still, sitting even had a person walking behind car while backing up the car the camera will not warn you at all. I can't believe Honda has not done anything to fix this problem! I had at the dealership and they told me that you have to have a more expensive model or have an add on for $1000-1500. I don't think they care about anything but more money! Please look into this life threatening issue. Thanks

- Raymond, NE, USA

problem #111

Jun 152024

Pilot

  • miles
The idle stop cuts the engine when stopped at lights or stop signs or traffic slow downs but does not always start back up. Twice this month I have had to open the door and then press the ignition multiple times to get the car to start again. When this happens we also get an alert that there are other features being disabled. This was an issue last year and the dealer felt it was that we needed a new battery. So we replaced that and hadn't had issues until this month. It happened on the highway this weekend during a traffic slow down, and because we couldn't get going right away we almost caused an accident.

- Battle Creek , MI, USA

problem #110

Jun 052024

Pilot

  • miles
The 2019 Honda Pilot is receiving a Camera System Failure regarding the rear camera. The info screen shows a black screen where once the rear camera image was. I am putting myself, pedestrians, and other motorists at risk by not being able to have a clear view when driving the car in reverse. The Honda dealership confirmed the problem, telling me I needed to replace the camera and that this issue was NOT part of the current recall for this car regarding the rear camera. It has not been inspected by the manufacturer, police, insurance representatives, or others regarding my specific vehicle. There was no warning or anything prior to the camera system failing. It worked fine one day, then did not work again the next.

- Summerville, SC, USA

problem #109

May 252024

Pilot

  • miles
My rear view camera has started malfunctioning. Just yesterday weird colors came on the screen when i was trying to back up and i cant see anything. the dealer said it wasn't covered and that it would cost me 600$ to replace the cameras

- Mansfield, MA, USA

problem #108

May 182024

Pilot

  • miles
1ST OCCURENCE: 45000 miles on vehicle. I was exiting a busy ramp from [XXX] to Fort Oglethorpe, Ga and the Idle stop caused the engine to stall and not re-engage upon lifting the break. I was almost hit from the rear. The vehicle had power but would not restart. I had to wait for it to shut itself down and get it to restart. 2ND OCCURENCE: 62000 miles on vehicle. Almost a year and a half from the first occurrence-I was on a very busy [XXX] and came to stop at a red light. AGAIN, the idle stop caused the engine to stall and not restart. The light turned green, and I immediately turned my flashers on. I had a child in the backseat. Cars still began honking and going around us, leaving us to potentially get smashed from behind on a road that many people travel at 55mph plus! Two nice people stopped and were going to try and push us out of the road. The vehicle would not remain in neutral and allow itself to be rolled. It automatically throws itself back into park. It eventually shut all the way down and was able to be restarted. I no longer feel safe driving my children in the vehicle as this is a HUGE safety concern for busy areas and intersections. This feature can be disengaged with a button but has to be done every time the car is re-started, this button can also easily be pushed at ANY time by accident and the feature would re-engage. Honda STILL has NO remedy to permanently disengage this feature. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Soddy Daisy, TN, USA

problem #107

Feb 222024

Pilot

  • miles
I am trying to get my open recall fixed, but the dealer won-??t fix it unless there is a problem and even charged me for a diagnostic test to see if there is a problem with the recall. This was at Apple Tree Honda in Asheville,

- Hot Springs, NC, USA

problem #106

Apr 252024

Pilot

  • miles
While driving on very straight and non-rolling hills the large red words BRAKE will appear on the dash, the brakes will start pulsing and slightly shaking for a few seconds when there is very minimal on-coming traffic. The above has happened several times and first occurred several years ago and at different mileages and different roads

- Abilene, TX, USA

problem #105

Apr 182024

Pilot

  • miles
The picture from the back-up camera, as displayed in the infotainment center, has become grossly colorful and requires extreme scrutiny to determine specific shapes, rendering it untrustworthy. This happens every time the car is put in reverse. The car gave no warning that there was any issue. It has not yet been inspected by anyone other than myself. I did do a reset of the infotainment system, but that did not fix the problem. This will make visibility more difficult when backing out of my driveway, into parking spaces, etc.

- Pearland, TX, USA

problem #104

Apr 102024

Pilot

  • miles
Failure to restart after a stop at a stop light. Happens very often and sometimes I have to be jumped off to get it to restart. This is a very dangerous situation. It has occurred when I have been on a major highway in heavy traffic. One time it happened at night and it drained my battery to the point of my headlights not working. A highway patrol came and rescued me and jumped it to restart. I had a new battery when all this happened. This has been happening constantly for the last year and a half.

- Hky, NC, USA

problem #103

Apr 012024

Pilot

  • miles
The rear back up cameras are all showing purple, green and yellow on the display. The dealers have told others with this issue that it is not covered under warranty. There are many cars with this problem. This happened very randomly.

- Frankfort, IL, USA

Read the next 20 complaints »