10.0

really awful
Crashes / Fires:
3 / 1
Injuries / Deaths:
1 / 0
Average Mileage:
1,730 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2019 Honda Pilot:

Unsubscribe any time. We don't sell/share your email.

Get free help with your lemon!
close ad

« Read the previous 20 complaints

problem #74

Jun 292022

Pilot

  • miles
According to a Honda dealership, a bracket holding the exhaust pipe under the car snapped and caused the pipe to then lay on the bumper, which melted the bumper. They said there was nothing they could do. This is a manufacturer defect. If a bracket snaps, the bracket should be replaceable. At this point, the bracket needs to be replaced and so does the bumper.

- Amarillo, TX, USA

problem #73

Mar 262023

Pilot

  • miles
In multiple incidents, our 2019 Honda Pilot stalled and would not restart. In two such incidents, the vehicle stalled and all systems became inoperable (including the hazard lights) at busy intersections, endangering the lives of my wife and two small children. The vehicle has been to the dealership where it was originally purchased (brand new) without resolution. There were no warning or indicator lights prior to the incidents. Honda has indicated that there may be an issue with the auto-idle system on certain vehicles (which this may be related to), but has not issued a recall despite this incredibly dangerous and life-threatening issue.

- Wheaton, IL, USA

problem #72

Mar 212023

Pilot

  • miles
Auto stop/start in vehicle activated at red light, vehicle engine turned off and would not restart. Vehicle kept saying shift to Park to turn on engine, vehicle was in park. Waited a few minutes at the intersection, engine finally turned over and car started. An issue had occurred multiple times before stopping at a red light, but usually it just turns off my radio or digital dash board when auto start/stop is activated, and the radio comes back on if you let off the brake and the feature is disengaged.

- Spanish Fort, AL, USA

problem #71

Feb 162023

Pilot

  • miles
Twice now when waiting at a light the auto idle turns the engine off. When the light has turned green, I go to step on the gas and the car shuts completely off. I need to put it in park, step on the break and restart my car. 5-10 second delay in going at the green light. The last time this happened it was at night and a semi didn-??t realize I was stopped and had to run off the road to avoid hitting me. This is extremely dangerous and many are reporting it for years.

- Annandale, VA, USA

problem #70

Feb 042023

Pilot

  • miles
Honda Pilot, 2019. Loose wiring causing the infotainment center and lane assist to go out while driving, there is a service bulletin out there, but dealership will not repair. Bulletin number 20-058. This is dangerous while driving, and will not recover until the car is turned off and turned back on.

- North Chesterfield , VA, USA

problem #69

Jan 052023

Pilot

  • miles
At a stoplight my vehicle completely shut off and would not restart until I put the car in park, then pushed the brake and pushed the button to start. I believe it went into the idle stop mode just before this happened. After it turned back on the radio station had switched to am stations and I couldn-??t get it to turn back to my fm stations despite pushing the fm button, my fm presets or using the scan. Once to a safe spot after several more minutes of driving I put it in park and turned it off. I then turned the car back on which brought my normal radio stations back on. I just bought this car in October 2022 and have had no other issues yet.

- West Fargo, ND, USA

problem #68

Oct 282022

Pilot

  • miles
During stops, when I release the foot from the brake pedal, car suddenly shuts off, which becomes a safety issue. It takes me a minute or two to get the car started again. In case I shut off the "Auto-shutoff" feature, car works perfectly fine. I must shut off the feature every time I restart the car.

- Westport, CT, USA

problem #67

Nov 032022

Pilot

  • miles
I was stopped at a stop light and the engine went into "idle" mode and then cut off completely and all power was lost. I put the vehicle in park and attempted to restart unsuccessfully. I was unable to restart the vehicle for several minutes.

- Denton, MD, USA

problem #66

Oct 282022

Pilot

  • miles
Auto restart after stop does not seem to be functioning. After stopping at a light, auto restart did not start the car again.

- Little Neck, NY, USA

problem #65

Oct 232022

Pilot

  • miles
Today is the 6th time our Honda has had issues either the automatic start/stop system failing when at a stop light. The car will stop and shut off like it is supposed to, but will not restart. Car needs to be put into park, turned off, restarted, shift back into drive. This happens while we are at risk of being hit from behind, honked at, and creates an unsafe and stressful driving situation. Car has had infotainment issues that seemed to be fixed, but had issues prior to today-??s incident. Car has been only serviced at Honda. No warning lights etc. This issue was reported to our dealer last December and they said the could no replicate the issue. In August this happened again immediately after having the car serviced for an oil change. The car is putting my family and others at risk and there seems to be many others with this same problem happening.

- San Clemente, CA, USA

problem #64

Oct 112022

Pilot

  • miles
On several occasions my vehicle has acted as if it were going to die at a stoplight or intersection where the brake pedal was pushed enough to trigger the auto-off function. It did not start doing this until the last several months. I assumed it was because I did not have my foot pressed enough. On one occasion several weeks back it acted as if it did not want to start and then today I was completely stopped and stuck at a light, blocking traffic. The battery light came on and it would not let me restart it. After a minute I finally got it started and immediately drove it to the Honda dealer in which they weren-??t able to check it. I will take back tomorrow for them to check it out. I-??ve also read several articles about this same thing happening so I wanted to report it for the records.

- Christiansburg, VA, USA

problem #63

Oct 062022

Pilot

  • miles
Auto Idle Stop is malfunctioning. When my car turns off at a stop using Auto Idle Stop many times the engine does not turn back on. Then I can't put make my car drive. I can't put it into Park. Nothing happens when I give it gas. So now I have to turn off my car and try to restart the engine so I can drive again. So cars behind me are starting to accelerate because the light has turned green and my car has stopped working. This has happened to me more than 10 times. Now I try to remember to turn off Auto Idle Stop but I don't always remember to do so. I'm afraid I will get hit because it is taking me sometimes 10 seconds to get my car moving again. My car is available for inspection. I have not taken it to the dealer. It has not been inspected by anyone. There were no warning signs although a warning light appears on the dash for a second when the engine won't start. It says something about Auto Idle Stop but I'm so busy trying to start my car again I can't read it.

- Lima, OH, USA

problem #62

Sep 282022

Pilot

  • miles
Start/Stop (auto Idle stope system) function issue. I have several incidents where the start/stop malfunctions. The other day I was on a red light and when I pressed the gas pedal to start driving the vehicle hesitate to start and begun to move backward. This happened several time already.

- Richmond Heights, OH, USA

problem #61

Sep 272022

Pilot

  • miles
I am actually reporting two incidences, since the first (never reported) now appears to be related. 1st: In March 2022 (approx 35,600 miles on the vehicle), the vehicle completely shut down after attempting to accelerate back out of the auto-idle stop mode. I was stopped at a traffic light on a Highway off-ramp in rush hour traffic. All of the warning lights and exterior lights started flashing and strobing in and out, but I also had no power of any kind for windows, radio, nothing. I was unable to turn on the emergency flashers, so I got out of the vehicle to redirect traffic around me while I waited for it to be towed to the dealership. They told me that by the time my vehicle got to them, that the battery was completely dead, and therefore there was no data or code. They told me that it had to be the battery, but they-??d fully recharged the battery and it was all good. (Covered under warranty) Yesterday afternoon 9/27 I was at a stoplight, once again in auto-idle stop mode. I depressed the accelerator once the light turned green and the car would not move. I looked down and noticed that my car had shifted itself into neutral" It would not allow me to put it back in park and/or restart. By now I am trying to wave the people behind me to go around, when I look up and see there-??s some kind of message scrolling across the driver-??s display; something about a wrong gear" There were cars stuck behind me, so I was in a bit of a panic mode. I took a few breaths and tried again. I fully depressed the brake, was finally able to put the car back into park and restart the car. I am bringing the vehicle in for service tomorrow (I am now outside of warranty) after just having a comprehensive 40,000 mile service completed on Sept 10. Note: vehicle was purchased brand new and has been 100% dealer serviced.

- Cabot, AR, USA

problem #60

Aug 152022

Pilot

  • miles
When coming to a complete stop the idle stop turns the car off. When you take your foot off the break to restart the engine it stalls the vehicle and puts the car in neutral. The car then needs to be put in park, restarted and then can be driven again. This has happened about 20 times over the last month and has become more frequent.

- North Oxford, MA, USA

problem #59

Sep 162022

Pilot

  • miles
Auto start feature not starting engine once brake pedal is released after engine is turned off at traffic stops due to this feature. It takes 6 to 7 tries when this happens to get the engine started while all this time putting the occupants of the car in anxiety and putting our lives at risk to push the car to the side. This has happened repeatedly in the last few days. It has happened few times couple of years ago and I wasn't aware it was due to this feature unless it started happening last week.

- Edison, NJ, USA

problem #58

Sep 122022

Pilot

  • miles
The engine fails to restart on its own from a complete stop at a traffic light or road intersection with the Auto Start/Stop function engaged. This is the third time has occurred. Many people online are reporting the same issue.

- Bel Air, MD, USA

problem #57

Sep 132022

Pilot

  • miles
On multiple occasions the auto start/stop has failed when releasing brake pedal vehicle will completely shut off and takes multiple attempts to turn back on. This is a hazard due to the fact that it has occured on busy streets and state highways. At this time vehicle has not been inspected by dealer we do plan on taking it in asap.

- Sanger, CA, USA

problem #56

Aug 302022

Pilot

  • miles
Two incidences occurred within one hour. When in park the vehicle suddenly shifted to neutral and began to roll backwards. The second incident occurred 30 minutes later. When stopped at a traffic light the vehicle again shifted into neutral on its own and would not allow you to switch to drive with out turning off the vehicle and then back on again. Both could have resulted in catastrophic injury. This vehicle has been recalled (and repaired) multiple times for electrical issues and has all push button gear shifts. It is up to date on all recall and service notices and maintenance.

- Somerville , TN, USA

problem #55

Aug 282022

Pilot

  • miles
The idle Start stop engine when I press the brakes shuts the engine off. Then it stalls the engine, puts it in neutral and I can-??t start the car when I press the gas pedal. Music turns off too. I have to put the car in park, turn the engine completely off, restart the engine before I can go. Very dangerous as it-??s stalled as I am in the middle of driving at a stop sign, roundabout, stopping for a pedestrian, stopped at a light, left hand turn. Occurs each time I drive. Started in late 2020.

- Carmel, IN, USA

Read the next 20 complaints »