Car shuts off complete and doesn't start back when using auto idle stop. I got stuck at at heavy traffic roads and traffic lights frequently. I am also experiencing loss of power or the car; hesitation and raving when gasing. I have taken the car to Honda service few times already, but they were unable to find any issues. At last visit to Honda service, battery was tested and inspected everything else and was documented no issues found. This issue is being happening since April. Please advice what I need to do to fix this issue. Did I buy a lemon?

- Brooklyn, NY, USA

My 2019 Honda Pilot brake pedal got locked up, can't start the engine with the remotes on me. And possible missing welds.

- Sicklerville, NJ, USA

When I was backing my car, I saw a white car approaching from my rear end camera but there was no sound or warning sound as usual. I stopped my car until the car passed by. Then I started backing slowly without seeing any car moving or approaching. Suddenly I saw an old dark green Honda CRV car on my rear back camera came from nowhere with high speed and no warning or sound. I pressed my brake immediately. I did not feel any pulse or collision. When I drove home and found a small damage on my car rear bumper. I filed an accident report M0153386 in Washington state.

- Se Olympia, WA, USA

Navi-screen goes black, instrument panel goes black. This occurred in Oct.2019 while on a long trip. Unpredictable & unreliable, couldn't use navigation system at all--occasionally booted up & would work for a few hours at a time. Chapman Honda tucson was able to fix the problem but had to keep our vehicle for many days. Has now reoccurred, began in mid-July & continues to malfunction consistently. Although mechanically the vehicle works well, it is quite distracting & a big safety issue for me, to have no instrument panel or other visual data to rely on while driving. Computer screen/dash panel/navigation system simply quits; it appears to happen independently of the mechanical working of the vehicle, ie, in all situations, all times of day or night, any & all road or weather conditions.

- Marana, AZ, USA

The driver should know if the back-up audible and visual detection alarm systems have been deactivated. In the case of multi-drivers, the system should always default to 'on'. on the 2019 Honda Pilot, no warnings are provided if the systems have been accidentally or intentionally deactivated. So, if someone depresses the momentary deactivation button, the driver does not receive any precautionary warning indication on the backup camera screen. We had two backup accidents in one week before we figured out what was going on. Now we have to verify that the system is 'on' every time we start the car. What should happen: Upon starting the car, the audible and visual alarms should default to the full energized mode. Secondarily, if the driver chooses to deactivate the system, only the audible alarms should be deactivated. The backup screen should also warn that the audible alarm is disabled. Under no circumstances should the backup screen's visual alarms ever be deactivated. The existing system is extremely dangerous and a fatality will eventually occur. The corrections appear to be just programming changes. Honda has failed to perform the proper process hazard review (hazop) of the backup system. I have informed Honda and they told me they would file my complaints.

- Carnegie, PA, USA

Purchased vehicle in January 2019. Around March 2019 the speakers began to make crackling and popping noises at random times - but could reliably be reproduced when locking the doors. Soon thereafter, the main display would infrequently pop and go black, then come back on. We took the vehicle in to our dealer in June 2019, obtained a loaner, and after the first day, the dealer called and said they could not replicate and wanted to keep it longer. On the third day, I picked the car up and returned the loaner as we had to travel. The dealer said they still could not replicate and that the any noise happening when the doors locked was normal. Since June 2016, the crackling and popping continues, the black out continues and has progressively gotten worse. The noise happens when stationary, in motion, on all kinds of streets and speeds. It happens when the phone is connected via bluetooth and when it is not. It also seems to be more violent when at larger intersections (I.e. loud pops and black screen has been noted when at large traffic light intersections and on freeways with overhead signs that may contain a radio frequency transmitter). The black screen happens when using the navigational system and directions are lost, it also is very distracting to the driver as it can be quite loud and sudden.

- Southlake, TX, USA

When the engine is disabled the car can't be put into neutral by the operator. In my case, on 2/13/20 the starter malfunctioned at < 7000 miles-it has since been replaced. I was in a parking garage, and no structure trucks were available to tow from the spot the car was disabled. The plan was to put it into neutral and push it to the street where it could be towed. The owner's manual does not tell what to do. The dealer didn't know, either. If it's googled, a youtube video comes up, that identifies an oddly shaped device or bolt deep in the engine compartment. But even the aaa mechanic who came to the scene, with all his tools, could not get it to turn. I asked the dealership if there was any other way and ultimately they said "no." They later told me, after doing some research, that Honda has a special tool, requiring three extensions, used to accomplish this during Transport to the dealer. This seem quite unsafe. Obviously, cars can be disabled in many ways. Without a reasonably accessible means of putting the car in neutral, it cannot be moved in an emergency situation (for example, out of a lane of traffic). It definitely can't be done by an owner (unless, I suppose it's someone who has the ability to google during the emergency, finds the video, and has the special tool). Please note the car wash feature will not work because the engine has to be running for that. When I first brought this up, no one at the dealership knew anything about this defect. I have since learned that most cars have a shift lock override lever easily accessible in the passenger compartment, often on or near the shift console. In my conversation with the dealership, they say that 2020 Pilot and 2019 and 2020 passports also have this design. I do not know how many other vehicles are affected. This seems highly unsafe and should be addressed. Thank you.

- Madison, WI, USA

The Honda Pilot's dashboard and lcd touch screen would restart randomly, for no reasons. The electrical systems would reset (or restart) several times a day without logical reasons. The american Honda automotive was not helpful when I informed them of the issue. This happens everyday, several times a day.

- Tucker, GA, USA

Within one week of purchase, I returned to dealer - gps unit sends me directions and distances far longer than any other gps - dealer spent an entire ray uoloading/downloading/updating - still sends me much longer distance and time directions. I am on road for my work. This has me not be able to use the gps that is the reason I "bought" a higher trim level - useless! longer distance adds to my fuel bill, adds detrimental impact to carbon footprint and environment, impacts my schedule for work and travel - immensely. **cruise control** - dangerous and puts me at risk for even speeding tickets. Car cruises up to ten miles "faster" than the settings I have it on sporadically. Also - at times, as the car cuises on its' own, higher than the set speed to control car at... the speed set - also "elevates" with the car speed elevating out of control! this car is risking my life and well being. Contraty to nhtsb article on how cars are safer.... no - they are putting lives at risk and drivers at mercy of higher expense and loss of time in schedules for dealers to investigate and still have car with issues. - Honda-link has been useless whe-N I have been stranded with warnings blaring on screen of my new as of 8-5-19 car! this is my 3rd Honda Pilot - most unsafe car I have ever owned and far from the peace of mind, my other Honda's have given me. I have videos I can share when someone reaches back out to me. I need help - dealers and myself are caught in Honda issues that Honda won't acknowedge or make right for me as a consumer. This is a brand new car I have already lost time, money, business while being caught in the middle of this commundrum unfairly. There is a class action suit out against Honda - why are any of us consumers having to endure so much stress and loss and life risk, because Honda is becoming like too much of corporate America?

- Bristol, VT, USA

On two separate occasions I have experienced my car notifying me of a transmission issue and kicking it into neutral on its own. The first time this occurred back at the end of November, used auto start and got into my car shortly after. Turned on the car and placed into reverse. Still stopped, pulling up my gps and heard the alert and saw on my dashboard 'stop driving when safe. Transmission problem. See manual" it lights up that for a moment then goes away. But it shifted my car into neutral. Didn't think anything of it. Finished the the gps. Took another moment and put the car in reverse. It did it again and it was back in neutral when I was just in reverse. I called the dealership immediately. The next day car was taken to the dealership. Nothing was stored in the database. And they said they had never heard of it and couldn't find anything wrong. Fast forward to today, auto start, got into car. Placed in drive for a moment and before moving the alert came up and car was in neutral. It did it three times. Took a photo of the alert which is exactly as quoted. I am at a loss with Honda and what to do. I have also searched the owners manual and there's nothing of this quoted issue.

- Mount Pleasant, SC, USA

The driver display and the infotainment system of the Honda Pilot continuously goes blank and not sure what other effects it has on the vehicle as the drive is unable to see the speed they are driving or if anything else is working in the vehicle. This is a safety hazard especially when using speed control or other devices. This happens in motion, on highways, city streets, and stationary. First the infotainment system does blank and the driver settings,

- Leesburg, VA, USA

As I was slowly pulling into a parking space, with my foot covering the brake the car rpms shot up and it suddenly accelerated slamming into the vehicle in front of me. I was standing as hard as I could on brake and it would not stop the car. The car that was hit had someone standing behind it loading her groceries, the force of the impact caused her car to hit her and knock her to the ground.

- Rockwall, TX, USA

"network connection lost" when using infotainment system. Dash/speed cluster goes black and reboots in mid drive. "fm unavailable" displayed when listening to radio. Collision warning "brake" message displays randomly. Sandy/popping noises randomly in speakers. All of these I can not reproduce on the spot, it is random that I can tell at this point.

- Honesdale, PA, USA

While driving on the throughway I heard popping noise when I hit a bump, then gets worse and lost my radio sounds and controls on my infotainment. I lost my speedometer and my infotainment system completely off then restarts several times saying lost network connection until it completely turned off. I cannot turn it on by pushing the power button. I went to my dealership and complaint about the popping noise but they could not replicate it until it got worse. My speedometer was blank while driving. I started having this issue after two weeks on picking up the car brand new.I think this is a safety concern that Honda does not want to fix or have a fix!

- Rochester, NY, USA

The issue is related to the Honda infotainment system. After only 2000 miles the system began having issues. While the driver is driving, the center display and the display on the control panel will frequently go blank. When this happens the driver is unable to activate or deactivate specific safety controls including lane keep assist, adaptive cruise control and automatic braking. The automatic braking warning is also lost when the display goes out. The driver also loses the speedometer. From the center display, the driver is unable to use the backup camera, the radio, navigation and the ability to make hands free phone calls.

- Lincoln University, PA, USA

I purchased the vehicle on August 10, 2019. Within 2 weeks the radio began making a popping and cracking sound that sounded like rocks hitting the windshield. This sound happens daily when I drive the vehicle. About one week after this happened, the dvd player would stop working and the sound from the radio would begin to completely go out. It would come back on eventually, sometimes as much as 30 - 45 minutes later. After about two weeks, these problems continued and the screen for navigation, along with the speedometer screen would completely go black while the vehicle was in motion. It restarts after about 10 - 20 seconds. In two instances the rear backup camera has shut off while I was backing up as well. I have reported the issue to two dealerships including the one where I made the purchase. I am scheduled to take it in to have repairs done tomorrow.

- Petersburg, VA, USA

There are several issues and they have happened many times - all related to electrical system, speedometer and infotainment defects. The infotainment and dash display including the speedometer shut off while driving. This includes the speedometer, all safety features, cruise control shutting off while driving. Also the audio will completely shut off while driving and I will have no audio for hours at a time. Also there are pops and crackles out of the speakers every time I drive the vehicle. I have detailed documentation for these issues including videos of the issues happening while driving. Dealership has attempted to repair several times and the issues get worse, not better.

- Gilbert, AZ, USA

Took possession of the vehicle 5 days priors with 3 miles on the odometer. Sitting at a stoplight awaiting a green light and was not able to blow the horn to alert another vehicle the light had changed. After pulling over into a nearby parking lot I tried pushing all areas of the center steering wheel area designated for the horn. No sound. Took the vehicle to a local Honda dealership. Technician checked for a fuse issue; found not to be a fuse issue. Am awaiting results of a detailed inspection of the vehicle.

- Woodbridge, VA, USA

Takata recall- air conditioning is lukewarm. It's not producing cold air.

- Stockton, CA, USA

"takata recall' cracking noise throughout vehicle started a month into owning the car. Slowly the system started to fail phone would work radio wouldn't work screens would go off and on and finally the screen went black and never recovered. They put new driver interface instrumental panel and it still didn't work so Honda changed the wiring harnesses inflowtainment system. It now back in the service bc still not working. Vehicle in motion. Doesn't matter if it moving going fast or slow.

- Metairie, LA, USA