10.0

really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
5 / 0
Average Mileage:
6,284 miles

About These NHTSA Complaints:

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problem #5

Nov 272021

Pilot

  • miles
Front end impact into another vehicles passenger side. Other drivers side impact bags deployed mine did not. Seat belt pin engaged on my vehicle.

- Aurora, CO, USA

problem #4

Jul 032020

Pilot

  • 9,000 miles
Honda Pilot 2019 -driving on a highway with my whole family with 3 kids at the back, at a speed ~40mph. The lane in which I was driving (right) slowed down, so moved to the left lane. That lane was also slowing as I can see the cars in the front slowing down and stopping. My attempts to stop the car proved futile. The car did not stop. 1) repeated pumping of the breaks did not yield to stop the car. Honda Pilot collided with the car in the front. 2) the cars system to slow the car while approaching a vehicle in the front did not function. 3) airbags did not deploy at all - none of the airbags deployed. - collision center was literally baffling, over this - have no clue how the airbags did not deploy with this kind of a collision. I seriously suspect that there is some thing seriously flawed. Since I'm not an automobile engineer, I'm not sure of technicality involved in this. Something went wrong terribly, that the car did not stop on braking, car did not slow down, & the airbags did not deploy. When informed about this to Honda, Honda was referring to geico, that they will do the investigation. Geico says that its not their problem and Honda should do the investigation. As a common man I would like to have this problem investigated and necessary action to be taken. I see they subrogate each other, which is not correct. I'm not sure how many cars are running in this condition on the road. Please do take necessary steps to check on this. I can give all the required documents, pictures and police reports in this regard. I need assistance in investigation of this accident and find out why the car did not respond. I see that there are other recalls with reference to Honda Pilot 2019, though my car is not on the recall, I have my doubts that there is malfunctioning component in the car, that has caused this flaw. Hoping to hear from you soon. Thank you.

- Germantown, MD, USA

problem #3

Jun 302020

Pilot

  • 420 miles
When driving the vehicle, these messages shown on the screen from time to time: Brake, emission systems problems and low tire pressure.

- West Hartford, CT, USA

problem #2

Nov 272019

Pilot

  • 12,000 miles
Engine is revving on its own @ 3000 RPM with no foot on the gas pedal or driving 15 mph and the engine is @ 4500 RPM with no foot on the gas pedal. My wife was in the pickup lane at my children's school and she told me that she had to hold the brake down & turn off the ignition because it felt like the Honda Pilot was going to accelerate on its own into the pickup line at the school. Now you see why I said this vehicle is dangerous

- Denton, TX, USA

problem #1

Aug 292019

Pilot

  • 10,000 miles
I had a head on collision in my 2019 Honda Pilot on a city street at about 25-30mph August 29, 2019. The sensor was triggered and the airbag system "attempted" to inflate. My head smashed into the steering wheel and the airbag system never properly inflated. I just kept hearing a sound like it was trying to inflate but had a hole in it or something. The medic said that if my airbag inflated properly, it would have been like a punch in the face and blown me back. Instead, my head slammed the wheel and the bag never got inflated near capacity. I called Honda and reported the incident I was given Honda case # 09867010. I was then called a few days later by adrian from american Honda who told me there was no way the airbag failed, and that if it did, I had to let insurance tell Honda and I was to tell no one else. He then told me Y memory had to be wrong and if I said otherwise, I was a liar. I reported this so that no one else would encounter this safety issue and Honda would handle it, but it seems they are denying the possibility. I had the body shop save the airbag and related components for possible inspection. The insurance company said they did not care to look into the matter and that I should contact Honda or an attorney myself if I felt something failed.

- Newport News, VA, USA