I would like to present an issue with the third row seat headrest in my 2021 Honda Pilot. After stowing the third row seat to utilize the rear storage area the third row driver side head rest on the seat would not return to the upright position. After a few attempts to fold the seat/reset the position of the seat and still the headrest not folding up - took to dealership and upon their inspection determined the seat folding mechanism (which also folds the headrest) needed to be replaced. This was not covered by the factory warranty nor the extended warranty company which the dealership uses. As such, the mechanism needed to be replaced by the dealership (the third row in my vehicle is used everyday for occupants).

- O'fallon, IL, USA

Third row seat headrest on passenger side will not stay up, so actually does make the seat unusable. Numberous complaints have been posted on line as a manufacturing defect, and a service bulletin was issued. I do not think it has ever worked I purchased the car in March of 24 with only 27,000 miles still under Honda Warranty. Discovered the issue when trying to use the third row seat. Dealer said there are no parts to fix it. Another dealer said they can fix it $650. Should not be responsible for paying for this to be fixed. On line states there is a recall number Y7Y. Honda Customer Service can not find anything. I bought a Honda because it is a Honda.

- Aberdeen, SD, USA

My car is showing no signs of having any problems. I do however use this car for my business and have not been able to use it because of this recall. It has been a little over a year since it got recalled and I call every week just to get rejected time and time again. This car has been out of service in my business since I am not allowed to use it when any recalls are pending.

- Chula Vista, CA, USA

1) Recall 2020-22 multi-model seat weight sensor safety recall. Called since February 2024 when it was posted. I called the dealership and was told that I will received a postcard by mail. I have been waiting for the postcard and called multiple dealerships multiple times. I have been told that they don't have the parts to fix the issue and be put on the waiting list until further notice. 2)The screen goes off or it goes blurry. 3)The Car charger goes out sometimes too.

- Santa Rosa, CA, USA

Last week the the security alarm went off for no reason. The following day, I arrived to work and parked my car. 45 minutes later, I am notified my headlights were on. I ALWAYS keep my headlights on AUTO so they never should have been on. After I started my car for a minute, everything seems fine. 3 hours later, I hear an alarm in the parking lot but did not think it was my vehicle. I leave work and go to outside and realize my alarm has been going off for a couple of hours. I go to open my vehicle and try to start the car but all the whole dashboard lit up and the speakers were popping and making horrible noises. I could not get the car started and my driver seat kept moving on its own. I called Honda of Murfreesboro and they advised that I needed to get my vehicle towed. I receive a call the next day and I was told that it had an electrical malfunction and the entire keyless access control unit needed to be replaced along with the connector ends. I have had several issues with the 2021 Pilot and this takes the cake. First it was the auto/stop at a red light and it completely shut off the engine. I had to turn the vehicle off and shift to park and then start the car. Also my "warning brake" lights come on randomly which alarms me and it will shift the car over. I also have had some issues with getting on an entrance ramp and the car doesn't want to pick up speed and I push the gas and the RPM's rev. This vehicle is unsafe.

- Smyrna, TN, USA