10.0

really awful
Crashes / Fires:
1 / 1
Injuries / Deaths:
1 / 0
Average Mileage:
1,979 miles

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« Read the previous 20 complaints

problem #53

Dec 302024

Pilot

  • miles
Audio and backup camera panel popping noise and disconnects whole panel causing it to go black, which includes the backup camera. Extreme safety issue with no backup camera.

- Pass Christian, MS, USA

problem #52

Dec 082024

Pilot

  • miles
Our vehicle continues to randomly turn off and not go while driving. Whenever the idle start/stop is engaged, the vehicle will randomly not restart when traffic is moving. When this occurs you must completely turn off the vehicle, wait a few seconds, restart the vehicle, wait a few seconds, then attempt to place back into drive before being able to move. We have been having this same issue many times now. We have taken our vehicle in to the dealer service department multiple times with this issue. We have replaced the battery ($400) and it still happens. They act like they have never heard of this happening to anyone before and we must be "making it up". They then proceed to tell us that we need to let it keep happening until it is much more common. Then bring it back in again so they can see it happen. I complained to Honda USA with the same story, being that it keeps happening over and over, and they gave us the same answer..."wait until it happens so the mechanic can see it" as if it has never happened to anyone else before. This is going to end up causing people serious harm or worse. Honda is obviously trying to play down the issue to avoid cost at the expense of consumers.

- Woodruff, SC, USA

problem #51

Sep 072024

Pilot

  • miles
1) Recall 2020-22 multi-model seat weight sensor safety recall. Called since February 2024 when it was posted. I called the dealership and was told that I will received a postcard by mail. I have been waiting for the postcard and called multiple dealerships multiple times. I have been told that they don't have the parts to fix the issue and be put on the waiting list until further notice. 2)The screen goes off or it goes blurry. 3)The Car charger goes out sometimes too.

- Santa Rosa, CA, USA

problem #50

Nov 272024

Pilot

  • miles
Infotainment screen goes blank all the time. Nothing at all on the screen including back up camera. Now it is causing the other sensors not to work so you don't know if you are close to hitting something. Honda has had this issue now for years.

- Royal Oak, MI, USA

problem #49

Nov 242024

Pilot

  • miles
The infotainment screen was black and not working at all so no back up camera. Also all the sensors warning you that you are getting to close to hitting something stopped working.

- Royal Oak, MI, USA

problem #48

Nov 152024

Pilot

  • miles
The infotainment system has some major wiring issues that cause the screen to go black and disconnect which then renders the back up camera useless. There is a potential class action lawsuit over this issue. Lots of Honda Pilot owners have this same issue.

- Royal Oak, MI, USA

problem #47

Nov 182024

Pilot

  • miles
Center infotainment system screen shorts out and goes dark. Back up camera will not work and it is unsafe to back up as you can't see below the rear window.

- Royal Oak, MI, USA

problem #46

Nov 182024

Pilot

  • miles
Infotainment system is crackling through the speakers and then the whole screen goes black and nothing works including the back up camera.

- Royal Oak, MI, USA

problem #45

Dec 012023

Pilot

  • miles
The heat stopped working last year when parked. To the point where it's blowing out cold air. I brought it to the dealership and they told me nothing is wrong. It appears to be the thermostat which I now have to replace on my own. Also the transmission slips randomly and I was told that could not be repeated either. Yet the car only has 90,000 miles, this should not be occurring.

- Oxford, CT, USA

problem #44

Oct 162024

Pilot

  • miles
Auto start-stop system failed. The car completely shutoff when the engine idle was engaged in the middle of traffic.

- Jersey City, NJ, USA

problem #43

Sep 272024

Pilot

  • miles
Infotainment systems makes a crackling sound then the whole system will shut down and screen goes black. Nothing with the system will work including the back up camera.

- Royal Oak, MI, USA

problem #42

Sep 272024

Pilot

  • miles
The truck lights came on, with no reason, ACC and LKAS dealer wants to charge 200 just to diagnose, I keep hearing many have thir problem, honda needs to fix this problem that they know they have.

- Royal Oaks, CA, USA

problem #41

Sep 042024

Pilot

  • miles
Vehicle spontaneously caught fire. There were no known/indicated issues with the vehicle. Vehicle was eventually extinguished by the fire dept. It took them 45 mins to render it extinguished. Vehicle was parked in my driveway at the time of the incident.

- Lyons, GA, USA

problem #40

Sep 042024

Pilot

  • miles
I have a 2021 Elite and have been experiencing issues with the Auto Engine Idle Shut Off for the past year. The engine with shuts off normally when I come to a stop when I have the system engaged. The problems begin when I take my foot off the brake expecting the engine to start up again. What happens inconsistently (though more and more often) is that when I take my foot off the brake, the engine shuts off, shifts itself into Park, and I have trouble getting the engine to start up again. A number of warning messages show up on the center console as well. Things like, Collision Mitigation Braking System, Road Departure Mitigation, Brake System warnings start displaying. Sometimes, I can get the engine to start up again within 10-15 seconds. Sometimes, it's been more than a minute. It almost sounds like the battery is dead but I have zero issues ever starting the vehicle initially in both hot and cold weather. When I disengage the system, which I do practically every time I drive the car now, everything works fine. The dealer ran a diagnostic and found nothing and then charged my battery even though it read full charge. It did the exact same thing a day later at a stop light. Because it-??s a safety hazard and rather embarrassing to have it keep occurring at red lights with people behind you, when it shuts the engine off I manually disengage the shut off via the button on the console and the vehicle starts up fine every time. The stalls only occur when I don-??t disengage with the button and take my foot off the brake. I have spoken to several other pilot owners that this has happened to so I know it is not an isolated incident.

- Ann Arbor , MI, USA

problem #39

Aug 052024

Pilot

  • miles
Like others have reported, similar to the odyssey we own that did have a recall to fix the issue, the vehicle fails to restart after it idles at a light. Causing very stressful situation in traffic because it take 10-20 seconds to get vehicle going. Happened 5 times in 6 months.

- Winter Haven, FL, USA

problem #38

Jul 192024

Pilot

  • 50,000 miles
The contact owns a 2021 Honda Pilot. The contact stated while driving approximately 55 MPH, the contact stated that several unknown warning lights started flashing. The contact stated that the Cruise Control and the Lane Departure and Lane Assist were inoperable. Additionally, the front view camera had failed to operate as designed. The contact had taken the vehicle to an independent mechanic where the vehicle was diagnosed, and it was determined that the electrical system had failed and that the front view camera needed to be replaced and recalibrated for all of the other systems to work as designed. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 50,000.

- Coweta, OK, USA

problem #37

Jul 022024

Pilot

  • miles
ACC, LKAS, collision mitigation system problem, road departure mitigation system, and auto high beam problem warnings all appear on instrument panel. None of these systems work. Have replaced battery and problem not fixed. Warnings continue to appear each time car is turned on. Vehicle has 47783 miles on it. Codes indicate there-??s a problem with the camera in the front of the car. The car is only 3 years old. Shouldn-??t be having these issues. Have researched online and found many other complaints from others from various Honda models. Major safety problem that warrants a recall.

- Cartersville, GA, USA

problem #36

Jun 272024

Pilot

  • miles
The battery has gone bad twice (second replacement only took nine months) since an update was applied to the auto engine restart function. The car will work for some amount of time after the battery is replaced and then begin to not restart (shut off) at a light after the auto engine shutoff is engaged from the brake. It progressively gets worse until we replace the battery.

- Bloomington, IN, USA

problem #35

Jun 072024

Pilot

  • miles
Problem Dealer said recall for airbags risk/ seat sensor cannot be fixed due to unable to get parts.

- Fairfax, VT, USA

problem #34

Apr 052024

Pilot

  • miles
The infotainment screen went black. No back up camera available.

- Canton, OH, USA

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