10.0
really awful- Crashes / Fires:
- 1 / 1
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 1,858 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Autostart failed several times then starter ultimately failed. Taken to dealer and repaired at my cost.
- Lexington, KY, USA
The sensors stopped working when the infotainment screen went out. It goes out all the time. Honda knows of this issue but does nothing to repair.
- Royal Oak, MI, USA
None of the safety sensors were working.
- Royal Oak, MI, USA
Brake system light on, Adaptive Cruise Control problem and Road Departure mitigation system problem error messages. Brakes light turn on randomly, even when car is off. This intermittently causes issues with acceleration pedal not responding while driving as well as being able to start vehicle without depressing brake pedal which is a major danger if kids are inside and pushes the button. Unable to accelerate when needed also causes problem that can lead to a crash.
- Madison, CT, USA
While driving at freeway speed the gauge cluster including speedometer, gear selection, and navigation system shut off. The speedometer area was blank and the navigation screen said "network connection lost" No MOST network. It began to come back on a minute or 2 later. The MOST cable recall work has been done.
- Manteca, CA, USA
While driving at freeway speed the gauge cluster including speedometer, gear selection, and navigation system shut off. The speedometer area was blank and the navigation screen said "network connection lost" No MOST network. It began to come back on a minute or 2 later. The MOST cable recall work has been done.
- Manteca, CA, USA
Audio and backup camera panel popping noise and disconnects whole panel causing it to go black, which includes the backup camera. Extreme safety issue with no backup camera.
- Pass Christian, MS, USA
Our vehicle continues to randomly turn off and not go while driving. Whenever the idle start/stop is engaged, the vehicle will randomly not restart when traffic is moving. When this occurs you must completely turn off the vehicle, wait a few seconds, restart the vehicle, wait a few seconds, then attempt to place back into drive before being able to move. We have been having this same issue many times now. We have taken our vehicle in to the dealer service department multiple times with this issue. We have replaced the battery ($400) and it still happens. They act like they have never heard of this happening to anyone before and we must be "making it up". They then proceed to tell us that we need to let it keep happening until it is much more common. Then bring it back in again so they can see it happen. I complained to Honda USA with the same story, being that it keeps happening over and over, and they gave us the same answer..."wait until it happens so the mechanic can see it" as if it has never happened to anyone else before. This is going to end up causing people serious harm or worse. Honda is obviously trying to play down the issue to avoid cost at the expense of consumers.
- Woodruff, SC, USA
1) Recall 2020-22 multi-model seat weight sensor safety recall. Called since February 2024 when it was posted. I called the dealership and was told that I will received a postcard by mail. I have been waiting for the postcard and called multiple dealerships multiple times. I have been told that they don't have the parts to fix the issue and be put on the waiting list until further notice. 2)The screen goes off or it goes blurry. 3)The Car charger goes out sometimes too.
- Santa Rosa, CA, USA
Infotainment screen goes blank all the time. Nothing at all on the screen including back up camera. Now it is causing the other sensors not to work so you don't know if you are close to hitting something. Honda has had this issue now for years.
- Royal Oak, MI, USA
The infotainment screen was black and not working at all so no back up camera. Also all the sensors warning you that you are getting to close to hitting something stopped working.
- Royal Oak, MI, USA
The infotainment system has some major wiring issues that cause the screen to go black and disconnect which then renders the back up camera useless. There is a potential class action lawsuit over this issue. Lots of Honda Pilot owners have this same issue.
- Royal Oak, MI, USA
Center infotainment system screen shorts out and goes dark. Back up camera will not work and it is unsafe to back up as you can't see below the rear window.
- Royal Oak, MI, USA
Infotainment system is crackling through the speakers and then the whole screen goes black and nothing works including the back up camera.
- Royal Oak, MI, USA
The heat stopped working last year when parked. To the point where it's blowing out cold air. I brought it to the dealership and they told me nothing is wrong. It appears to be the thermostat which I now have to replace on my own. Also the transmission slips randomly and I was told that could not be repeated either. Yet the car only has 90,000 miles, this should not be occurring.
- Oxford, CT, USA
Auto start-stop system failed. The car completely shutoff when the engine idle was engaged in the middle of traffic.
- Jersey City, NJ, USA
Infotainment systems makes a crackling sound then the whole system will shut down and screen goes black. Nothing with the system will work including the back up camera.
- Royal Oak, MI, USA
The truck lights came on, with no reason, ACC and LKAS dealer wants to charge 200 just to diagnose, I keep hearing many have thir problem, honda needs to fix this problem that they know they have.
- Royal Oaks, CA, USA
Vehicle spontaneously caught fire. There were no known/indicated issues with the vehicle. Vehicle was eventually extinguished by the fire dept. It took them 45 mins to render it extinguished. Vehicle was parked in my driveway at the time of the incident.
- Lyons, GA, USA
- Canal Winchester, OH, USA