10.0
really awful- Crashes / Fires:
- 1 / 1
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 3,828 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
On two occasions my car has stalled out and would not start. The engine turns over but it seems to not be getting fuel. There is still a quarter of a tank of gas in the car. After adding additional fuel and clearing the code P0087. The car runs. I brought the car to the dealership but they said there were no codes and there is nothing they can do. There are recalls for fuel related problems on Honda Pilots 2015-2020 this was issued 12/17/2023. There was a more recent recall on Honda Pilots 2022-2025 for fuel related problems on 1/22/2025. My Pilot is a 2021 the only Pilot not recalled in the past 10 years for fuel related issues. Please recall the 2021 Pilot. I tried reaching out to American Honda and they were no help. They told me they do the recalls and to reach out to you. Please help I am afraid the car will stall out at high speeds and cause harm to me and my family
- Sparta Township, NJ, USA
my vehicle had died on the road, i had it towed to the local independent shop that does most of my repairs needed on our vehicles, it was diagnosed with a fuel pump issue, the shop checked for recalls on our 2021 Honda pilot and showed no recalls, i had them replace the fuel pump and repaired the issue, i kept possession of the old fuel pump and when i got the car home and started looking into the issues we were having, i found that there was a fuel pump recall on certain 2021 Honda pilots but our vin # was not listed in that recall, i searched the NHTSA web site and found the recall report on the fuel pumps that were affected and showed all the part numbers associated with that recall, (part 573 safety recall report 23V-858) the fuel pump that was in our Honda had one of the recalled fuel pumps in it, (part #17708-Tz5-A11-M1). Honda will not help with this issue because our vin# was not listed or included in the recall. not sure what the next step is other than filing a complaint here.
- Scappoose, OR, USA
After contacting the dealer several times, I-??ve been told the parts for the recall are unavailable and it has been more than 6 months. The recall is over air bags that may not deploy correctly. Additionally, the electrical panel is periodically going out, the electrical on the seat isn-??t working, and the car charger isn-??t working. Finally, the car hesitates when going from reverse to drive. It won-??t go and then I have to press the accelerator hard and then the car jumps. This is after I-??ve had the radio fixed for incessant crackling from a different recall. The car seems unsafe.
- Canal Winchester, OH, USA
When driving the my 2021 Honda Pilot and I stop, the vehicle goes into idle engine automatically. There are have been numerous incidents when I lift my foot off the break, the engine does not turn back on. The vehicle is in drive and starts to beep and flash to put in park, shut off and restart. Obviously, this is extremely dangerous since it has occurred in the middle of traffic and in stop and go traffic on the highway. It puts the passengers in my vehicle at risk as well as other cars on the road. There are no warning signs or lights. My dealer has been made aware of the -??idle stop-?? feature not working correctly.
- Bloomington, IL, USA
Twice in the last 6 months this has happened while car was stopped at red light. The auto engine restart system failed, causing the car to shut down. Car had to be placed in park and restarted. Local dealer was unable to detect cause : no codes captured and there were no problems with battery or starter detected.
- Schenectady , NY, USA
Vehicle spontaneously caught fire. There were no known/indicated issues with the vehicle. Vehicle was eventually extinguished by the fire dept. It took them 45 mins to render it extinguished. Vehicle was parked in my driveway at the time of the incident.
- Lyons, GA, USA
Like others have reported, similar to the odyssey we own that did have a recall to fix the issue, the vehicle fails to restart after it idles at a light. Causing very stressful situation in traffic because it take 10-20 seconds to get vehicle going. Happened 5 times in 6 months.
- Winter Haven, FL, USA
When driving the car and stopped, the car goes into idle engine automatically. There are have been 5 incidents where the engine wouldn-??t turn back on. The car starts beeping and flashing to put in park, shut off and restart. This is extremely dangerous when in the middle of traffic, cars honking and my children in the car getting nervous. Luckily I have not had an accident yet and figured out how to not use the -??idle stop-?? feature to prevent this from happening but it-??s not a long term solution as I have to stop idle feature every time the car is turned on.
- Long Beach, NY, USA
The automatic start/stop feature has caused several stalls at intersections. It has taken repeated efforts to restart the vehicle, once resulting in a near miss situation. What is especially worrying is that my [XXX] driver was behind the wheel during one instance. In the past 48 hours, it has happened three times. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Dubuque, IA, USA
The reason we took our Honda in to the Honda retailer to begin with is because the car kept alerting a message of an -??emissions systems failure.-?? We took it in and found out that we had 3 recalls on our Honda Pilot. They fixed one recall but stated that they -??needed parts-?? for the other recalls. It has been one month and after continuous follow ups they continue to tell us that they still haven-??t gotten the parts and are behind in service. This is unacceptable. The retailer believed that we were receiving the -??emissions system failure-?? error message is because of a fuse. They replaced the fuse but the message returned several days later. I am thinking we received the error message because of the -??Passport/Pilot MOST FAKRA Service Cables-?? failure recall that has a possibility to cause -??poor, or lost, connections intermittently between the audio display unit and the vehicle cable connector-?? (Manufacturer recall explanation). I am not entirely sure exactly what is wrong with our vehicle nevertheless the reason for the complaint is that the manufacturer/certified dealership has -??failed or is unable to remedy this safety recall-?? for our vehicle -??in a timely manner.-?? I hope this complaint will get our recalls fixed.
- Merkel, TX, USA
2021 Honda Pilot is subject to "rapid acceleration". We had no notification of this issue until the vehicle drove itself into our home on its own causing damage to the car and our home. Only after we did some research did we know Honda had this issue.
- Helotes, TX, USA
Vehicle shut off while at a busy intersection light. Unable to restart the vehicle for several minutes. All safety systems (crash mitigation.....) were disabled. Unable to find a current recall through Honda and the dealership is closed since it is sunday.
- Springdale, PA, USA
Auto restart stalls the car when reengaging the engine after coming to a full stop
- Annapolis , MD, USA
- Asbury Park, NJ, USA