I am writing to formally address a concerning issue I have encountered with my vehicle-??s front tires. Since the initial tire swap, I have observed significant degradation in the condition of the Continental Cross Contact LX Sport 245/50 R 102H tires. Specifically, I have noticed gradual chunking of the tire tread, occurring piece by piece. Upon bringing this matter to the attention of, I was informed that this issue falls within the purview of the manufacturer-??s warranty. However, upon further communication with the manufacturer, I was informed that the observed deterioration is attributed to road conditions in my locality rather than a manufacturing defect. I am deeply concerned as my SUV has only accumulated 29,000 miles, yet the tires exhibit a severe lack of tread thickness, rendering them nearly unusable. Given the discrepancy in responses between the dealer and the manufacturer, I seek clarification and resolution to this matter at the earliest convenience. I kindly request a thorough investigation into the root cause of the tire deterioration and a comprehensive assessment of its eligibility for warranty coverage. Additionally, I urge for prompt action to rectify this issue to ensure the safety and performance of my vehicle. I appreciate your attention to this matter and look forward to a swift resolution.

- Ponce, PR, USA

On 6/23/23, my wife was driving on a street & was changing lanes (from left to right) when the driver-side rear tire suddenly ruptured. She heard a loud pop coming from the tire and immediately scanned for a car impact or debris on the road-?"but neither was present. The vehicles within her proximity yielded to allow her to pull out of the street and into a safe parking lot. Since our children were in the car, she confirmed that they were safe. Upon my arrival, I could see a visible tear in the side wall of the tire. It is apparent that the tire side wall tore so rapidly that when the rim hit the asphault of the street its impact was so hard-?" that it left a gaping hole in the rim! Our family-??s safety was in jeopardy because had vehicles not yielded, a crash may have been inevitable. Our local dealer has recommended reaching out to the tire manufacturer for a possible claim. There were no warning lamps prior to this incident.

- Tampa , FL, USA

I was researching recalls on my 2021 Honda Pilot and came across NHTSA Campaign number 20V725000. When i inspected my tires I can confirm that they are the ones in question as they are the Continental CrossContact LX Sport tires with tire size 245/50 R20 102H and DOT serial number of A376. When I brought the vehicle into the dealership over the weekend they were dismissive and stated they only have one recall on the vehicle. I have explained my concern to a body shop previously and they recommended I do some research to see if any recalls are in effect, to my surprise I located this from NHTSA. I showed them the NHTSA campaign number 20V725000 and they were dismissive. I went on to inform them that my tires match what is outlined and this is a safety concern for me. I have had issues with the tires losing pressure and I have had them rotated on a regular basis. I have not looked specifically at the spare tire, but I am asking that to be remedied as well if I have a full size spare that matches the recall. The tires have lost air suddenly where I have had to go into a tire shop or a gas station to add air routinely on occasion. It is hit and miss when it needs to happen and the weather is consistent, so now sudden change in temperatures to warrant this.

- Rocklin, CA, USA

I have Continental cross contact 245/50 R20 104H. Upon 1 year inspection of the vehicle I was told all 4 tires need to be replaced and the vehicle is failing inspection. At the time the vehicle, which is a newer lease, had 30k miles on it. I-??ve never owned a vehicle of any kind that has needed 4 new tires in just over 1 year. The garage is saying he has seen this issue before because the tires are too soft for the type of vehicle. I-??ve managed to find the identical tires recalled just 2 weeks before the tires on my vehicle. I found recall date 2920 and my tires are 3120. It-??s hard to image the same tire, manufacturer, and location didn-??t have a recall issue they were unaware of just 2 week Ma later. It seems more likely it hasn-??t been reported yet with that date.

- Danvers, MA, USA

Purchased vehicle in August 2021. Discovered that driver side rear tire was completely flat while parked in my driveway. Noticeable gash in sidewall of tire Continental Crosscontact LX A376 D3K9 2321; 245/50R20 102H. Dealership had no explanation for the gash and since no recalls, had to pay nearly $300 for a new tire on a vehicle that was driven 2 months since purchased. My other tires are 2321, 2421, 2421, and the new tire is 4720. I saw there were two recalls for Pilot tires in the recent past and these tires should be reviewed as well.

- Roscoe, IL, USA

I purchased a new 2021 Honda Pilot in April. The incident occurred on 9/25/2021 at approximately 1:52PM CST. I was driving in Illinois (on I-88 near Exit 132). I was driving at approximately 65 MPH. The road had no debris. The vehicle (tires) was operating smoothly. Then, suddenly, the rear passenger tire ruptured/blewout, making the vehicle dangerous to drive (dangerous for passengers and other vehicles and pedestrians/workers). There was no warning light. I pulled over and the Illinois State Toll Highway Authority helped in replacing the ruptured/blownout tire (see pictures of tire to assess damage). Tire: 245/50R20 102H - Contenental CrossContact LX Sport - DOT A376 D3K9 0621. There was a recall on 2021 Honda Pilot tires. These tires may need to be recalled as well. I'm submitting my complaint to NHTSA. I have not yet contacted the dealership where I purchased the vehicle. Nor have I I discussed it with my insurance.

- Lansing, IL, USA

We were driving on a 8 lane highway at night 8:45 PM in our Brand new 2021 Honda Pilot Elite with less than 2200 miles on it. Our car's tire pressure light cam on. 2 miles later our front passenger tire blown out traveling at speed greater than 55 MPH. My pregnant wife, dogs and myself could have been killed. Currently these tire models are being recalled (2920), however, our tire was made (3920) did not quailfy for the recall. Clearly that was a mistake. Our local honda dealership did a quick inspection of the tire and stated that the warranty would not cover and since continental tires does not have a recall on the tire, there was nothing they could do.

- Falls Church, VA, USA