The contact owns a 2022 Honda Pilot. The contact stated that while driving at an undisclosed speed, the instrument cluster failed to function as intended. The contact stated that the instrument cluster displayed a black screen, and no safety features were displayed. The contact stated that the failure was intermittent. In addition, the contact noticed an unusual popping sound. The vehicle was taken to an independent mechanic; however, the vehicle was not diagnosed. The independent mechanic unofficially diagnosed the failure as faulty cables. The contact was advised to take the vehicle to the dealer for diagnostic testing. The dealer was made aware of the failure. The contact was advised to bring the vehicle in for diagnostic testing and provided the fee for the diagnostic test. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact was informed that the repair was not covered under warranty. The manufacturer was made aware of the failure, and a case was filed. The contact referenced an unknown recall which had a similar failure description; however, the VIN was not included in the recall. The contact was informed that the repair was not covered under a recall or special program. The failure mileage was approximately 40,000.

- Middle River, MD, USA

At a stop light and the car shifted to neutral and lost power, had to restart car. This happened twice, once on a busy road and we were almost rear-ended. Took the car to dealership they said the only thing they could find was that it needed a new battery. Changed battery and has not happened since. They said that likely the battery did not have enough power to power the auto stop/start feature so when I stopped the car lost power. I had no indication that the battery was low and never had a car with a low battery lose power in the middle of traffic. I feel like this is bad design and a potential safety hazard.

- Forest, VA, USA

Radar camera went out shutting off all safety features lkas, power steering, collision control, power breaks etc

- Anderson, CA, USA

Gas cap lead don-??t open, when press open bottom,

- New York, NY, USA

Vehicle suddenly stop in the middle of traffic no electricity at all wouldn-??t start stay cold black out for 5 min. After waiting it power back up on it own after closing the hood

- Los Angeles, CA, USA

While driving, the dashboard displays (in front of driver and center screen as well) went completely black for 2-3 minutes. Although they eventually came back on, driver lost the ability to determine speed, as well as get any other relevant info while operating the vehicle. There were no prior warnings that it would happen.

- Coral Springs, FL, USA

Vehicle has had issues of complete loss of power while driving and while awaiting at a light even with the fuel saving mode deactivated so that it wouldn't shut off at every stop. Looked for blown fuses, codes or any lose relays but everything appeared good. Both days were clear one day the temperature was 35 degrees and the other day it was 60 degrees the only date I remember is below. There was no crash but had traffic stopped since I couldn't get the vehicle to start at a very busy road and intersection. As a disabled person I can't be exposed to these unsafe conditions since I have serious medical conditions.

- Franklin Park, IL, USA

Can-??t pass the nyc inspection because computer frozen. Everyone tech put cable in side no update. No record driven.3 times didn-??t pass the inspection. Speed go up while driven

- Queens , NY, USA

I have a 2022 Honda Pilot Sport that has recently been fixed from a recall. I have supporting documentation regarding the fixes that I will attach here. I use this car for Turo so it is currently unlisted but if I get this cleared then my vehicle will be relisted again. The VIN and date is all included in the PDF files attached.

- Anaheim, CA, USA

Vehicle was slowing down for a stoplight on freeway frontage road and the vehicle died. It would not try to start or allow the vehicle be put into neutral. Dealer replaced battery

- Katy, TX, USA

I brought my Honda Pilot 2022 AWD on September 2022 with Captial Expressway Honda, San Jose. Since then, my Honda Pilot went dead twice in less than a year. The first time was in December 2022; I had Geico jump my battery. The second time was in June 2023; my Honda Pilot went completely dead with all the error codes. The incident started on June 25, 2023; I was on vacation for 3 weeks and returned with a dead car. The lack of customer service and the unprofessional Yvonne Liao at Capital Honda blamed me for not driving enough. She stated that the Honda Pilot must drive more because the computerized system drains the battery. Instead of admitting manufacture defect and recall, Yvonne blamed the customer for not driving enough and started arguing with me.

- San Jose, CA, USA

Driving on the highway and my dash and infotainment screen went black for about 15 seconds.

- Humble, TX, USA

We discovered that both right and left rear door locks were not operating properly in our brand new 2022 Honda Pilot Touring, preventing the passengers from being able to exit the vehicle. From the original purchase on Oct 27, 2022, the kids had complained of being unable to unlock and open the rear doors from inside the cabin. After continuing problems, I discovered that once the door locks had been locked electronically, either via the drivers side door switch or the key fob, it was impossible to manually unlock and open the right or left rear passenger doors. Again - the rear seat passengers were NOT able to exit the vehicle on their own. Once all doors had been unlocked electronically via the switch of key fob, then the rear doors could be manually locked and unlocked using the lock tabs by each door handle. We took the vehicle to the dealer on Nov 30, 2022 and they confirmed that the locks were not working properly. (Note at this time, the vehicle had already had the rear entertainment system fail and had been at the Honda World Westminster service facility for five (5) days for repairs and while they replaced the control unit) On Dec 2-3, Honda World Westminster service took 2 days to diagnose and repair the vehicle (now 7 days total in the shop), replacing both rear door lock assemblies (Right Rear Latch Assembly Part # 72610-T5R-A31; Left Rear Latch Assembly Part # 72650-T5R-A31). When we received the vehicle I asked what exactly had failed and how could both locks be inoperable on the new vehicle from the dealer, but they could offer no explanation other than poor quality control. I explained that this was more that simply bad parts, it created a serious safety concern as the rear passengers were essentially "trapped" in the rear seat area as they were unable to unlock and open the doors had they needed to exit the vehicle in an emergency. I also called Honda Corp. and advised of the issue, they created ticket # 13512638

- Stanton, CA, USA

When driving on highways and interstate the vehicle flashes BRAKE when the is no reason to brake. This happens multiple times per day, in my commute. The 2nd thing (and most dangerous) is the automatic braking. Several times on the interstate the car has done a HARD brake while travelling at high speeds, only there wasn-??t a reason for it No other vehicles were in front of us at the time. It has also happened several times on the state road that we drive daily. It-??s not. I have contacted Honda and have note heard back as of yet. This is a very dangerous and possibly fatal flaw. The issue is definitely ongoing.

- Riverton, UT, USA

Doors open while running, car still driving if suddenly open the door.

- Kelso , WA, USA