10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #10

Jun 142024

Pilot

  • miles
Car sitting in driveway. I opened drivers door and rear window exploded. Nothing hit window and there was no cracks

- Rotonda West , FL, USA

problem #9

Apr 012024

Pilot

  • miles
Gear (paddle) switch on steering wheel accidentally engaged when touched during left & right turns (mostly left turns) and downshifts vehicle to low gear (D1) in middle of busy traffic intersection. This happened three times and I almost got killed when the car stalled and oncoming traffic had to brake hard to prevent from hitting me. No fault of my own. Faulting design with shift in form of a "paddle" on the steering wheel.

- Manhasset, NY, USA

problem #8

Feb 262024

Pilot

  • miles
Can-??t pass the nyc inspection because computer frozen. Everyone tech put cable in side no update. No record driven.3 times didn-??t pass the inspection. Speed go up while driven

- Queens , NY, USA

problem #7

Jun 252023

Pilot

  • miles
I brought my Honda Pilot 2022 AWD on September 2022 with Captial Expressway Honda, San Jose. Since then, my Honda Pilot went dead twice in less than a year. The first time was in December 2022; I had Geico jump my battery. The second time was in June 2023; my Honda Pilot went completely dead with all the error codes. The incident started on June 25, 2023; I was on vacation for 3 weeks and returned with a dead car. The lack of customer service and the unprofessional Yvonne Liao at Capital Honda blamed me for not driving enough. She stated that the Honda Pilot must drive more because the computerized system drains the battery. Instead of admitting manufacture defect and recall, Yvonne blamed the customer for not driving enough and started arguing with me.

- San Jose, CA, USA

problem #6

Apr 062023

Pilot

  • miles
Driving down the highway with the sunroof cracked open and there was a loud noise and quickly had to close the sunroof and the slider because the sunroom shattered. No one saw any debris.

- Glen Burnie, NC, USA

problem #5

Mar 242023

Pilot

  • miles
Glass moonroof spontaneously shattered. While driving there was a loud explosion noise as if something was dropped from above and hit the roof. We saw nothing that might have come from traffic in front of us and there was no damage to the metal roof. Traffic was thick and we may have only been moving at 30 mph.

- Palm Harbor, FL, USA

problem #4

Feb 282023

Pilot

  • miles
My car turned off and all dashboard lights were on, an warning message pop up on the display -??Auto Engine Idle Stop-??

- San Diego, CA, USA

problem #3

Jan 012023

Pilot

  • miles
I bought new car in mid January 2022 and on 1st January 2023 my car was Shuts Down middle of the road While Driving. It is nightmare. No warning or hazard lights working. Call 911 for police for further assistance. I am living in Maryland and issue happened in new Jersey. It's national holiday and all facilities and accommodations are closed and I stuck with my family. I am attaching police reports for reference.

- Elliottcity, MD, USA

problem #2

Oct 272022

Pilot

  • miles
We discovered that both right and left rear door locks were not operating properly in our brand new 2022 Honda Pilot Touring, preventing the passengers from being able to exit the vehicle. From the original purchase on Oct 27, 2022, the kids had complained of being unable to unlock and open the rear doors from inside the cabin. After continuing problems, I discovered that once the door locks had been locked electronically, either via the drivers side door switch or the key fob, it was impossible to manually unlock and open the right or left rear passenger doors. Again - the rear seat passengers were NOT able to exit the vehicle on their own. Once all doors had been unlocked electronically via the switch of key fob, then the rear doors could be manually locked and unlocked using the lock tabs by each door handle. We took the vehicle to the dealer on Nov 30, 2022 and they confirmed that the locks were not working properly. (Note at this time, the vehicle had already had the rear entertainment system fail and had been at the Honda World Westminster service facility for five (5) days for repairs and while they replaced the control unit) On Dec 2-3, Honda World Westminster service took 2 days to diagnose and repair the vehicle (now 7 days total in the shop), replacing both rear door lock assemblies (Right Rear Latch Assembly Part # 72610-T5R-A31; Left Rear Latch Assembly Part # 72650-T5R-A31). When we received the vehicle I asked what exactly had failed and how could both locks be inoperable on the new vehicle from the dealer, but they could offer no explanation other than poor quality control. I explained that this was more that simply bad parts, it created a serious safety concern as the rear passengers were essentially "trapped" in the rear seat area as they were unable to unlock and open the doors had they needed to exit the vehicle in an emergency. I also called Honda Corp. and advised of the issue, they created ticket # 13512638

- Stanton, CA, USA

problem #1

Jun 222022

Pilot

  • miles
Doors open while running, car still driving if suddenly open the door.

- Kelso , WA, USA