10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

About These NHTSA Complaints:

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problem #6

Jan 302025

Prologue

  • miles
Back up Camera -- Honda Prologue Elite model does not have night vision back up camera. In the night when you reverse your car nothing is visible unless you press breaks. I realized this when I got loaner car and lower model has full visibility in the dark but my Elite back up camera does not have night vision. I complaint this issue with Honda Repair center and they asked me to complaint to Honda manufacturer as all Elite has same problem. I called many time to Honda but not response. Sensor - hands-free access does not work every time. it works only randomly. I complaint this to the repair center and they said all the car has the same issue so we cannot do anything about this. As my car is on lease, they are not cancelling my lease or replacing my car.

- Glen Allen, VA, USA

problem #5

Mar 302025

Prologue

  • miles
After updating my Prologue and driving it for a few miles, I'm now seeing a message that says: "Service High Voltage System / Service vehicle soon." The car will not accept a charge at all and the heat/defroster will not work. It will only blow cold air (which may just be outside air circulating meaning full hvac isn-??t working).

- New Hope, PA, USA

problem #4

Mar 132025

Prologue

  • miles
Visibility when backing up during low light conditions is dangerous. Back up camera is very dim and can result in accidents.

- Wallops Island , VA, USA

problem #3

Feb 162025

Prologue

  • miles
While driving during a rain & snowstorm, the front windshield wiper stopped working completely all of a sudden. Adjusting the dials on the left stalk did nothing. The rear wiper worked perfectly throughout this incident. It is available for inspection. After the car was turned off and back on (of course during a stop), finally the front wiper started working again. Without the front wiper, any precipitation or dust makes safe driving impossible, greatly increasing the risk to myself, other drivers, pedestrians, and property. I have not taken it in for service as I do not know how to trigger / reproduce it again. There were zero messages / lamps / other symptoms. The screens did not give any alerts nor messages regarding any malfunction: the front wiper dial simply did nothing. For reference, this is the Elite trim with ~1000+ miles. Automatic wipers were off (and have been for many days now-?"they were too unreliable & confusing).

- Richmond, KY, USA

problem #2

Feb 092025

Prologue

  • miles
While driving it started raining and I attempted to turn the windshield wiper on. The control knob was unresponsive. Rear wiper control worked. Checked the front wiper again - unresponsive in all positionsl. Fortunately I was able to pull my vehicle to the side of the road while I still had visibility, turn the car off, turn the car on, and then the wiper control was functional again. If this had happened during a sudden downpour on the freeway it could have been much worse. For reference - I keep the automatic wiper setting on OFF. I did not troubleshoot enabling the automatic wiper setting during the incident.

- Corvallis, OR, USA

problem #1

Jul 222024

Prologue

  • miles
1st: Windshield not available to be replaced after crack has formed since 3rd day of purchase. The crack has extended more than half way across and Honda claims that windshield is not available and in back order. I have made multiple claims to my ins to have it replaced as well as to Honda and I am getting nowhere. This poses a safety issue and needs to be rectified immediately. Not having replacement windshield available is zero excuses. 2nd: While steering to either right or left, the axile makes a subtle clicking sound intermittently. I have researched and this seems to be a common issue with this car. Honda claims it is normal which it is not. An accident can occur and is a safety issue to me and others on the road.

- Suffern, NY, USA