10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

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« Read the previous 20 complaints

problem #29

Feb 132025

Prologue

  • miles
Drove off the dealer lot with a brand new prologue with 31 miles on the odometer. Taking a left hand turn out of the dealer lot, I immediately hear a clicking/clunking noise coming from the front end. It-??s my understanding that this is due to a CV joint in the drivetrain. Honda does not have a solution available.

- Rochester, NY, USA

problem #28

Jan 082025

Prologue

  • miles
Front differential is making loud clicking noises when turning right and is failing according to service center but Honda has no remedy for this and they can't assure me that it is safe to drive in this condition.

- Kent, WA, USA

problem #27

Feb 032025

Prologue

  • miles
Complete Electric Failure multiple times now. Been in the shop multiple times.

- Porterville, CA, USA

problem #26

Feb 052025

Prologue

  • miles
Loud clicking from the front axle area when making a left turn. Typically happens when making a quicker left turn. Has occurred three times in a ten day period.

- Beverly Hills, MI, USA

problem #25

Feb 012025

Prologue

  • miles
Twice the prologue warnings have come on that state -??service high voltage system" and "reduced acceleration. There is no AC/HEAT in the vehicle under 35 degrees. Under 6000 miles

- Putnam Valley, NY, USA

problem #24

Feb 042025

Prologue

  • miles
Vehicle makes a loud banging noise when turning. Dealer Service Department inspected car and stated the front axles need to be replaced. There are no parts available and the time frame for repair is unknown.

- Rumson, NJ, USA

problem #23

Dec 272024

Prologue

  • miles
CV drive shaft axels are bad from factory and make a clicking sound while driving, making sharp turns, or backing out of parking space. Honda says replacement part are on back order for over 1 month.

- San Marcos, CA, USA

problem #22

Jan 172025

Prologue

  • miles
I purchased a Honda Prologue from my local dealer with just 8 miles on it. At 97 miles, multiple warning lights appeared, including "Service High Voltage System" and "Service Vehicle Soon." Additionally, the vehicle would not allow me to charge the battery once these warnings were displayed and acceleration was reduced. I took it to the dealer, where they diagnosed an overcharged AC system causing battery cooling issues. They removed 1.270 kg from the system, cleared the codes, and tested to ensure proper levels before returning the vehicle to me. After driving for another week, the same warning lights reappeared, and now, with only 360 miles on it, the vehicle is back at the dealer for further diagnosis for the same warning lights. It does not appear an overcharged AC system was the cause. For a brand-new car with less than 500 miles, this is completely unacceptable from Honda.

- Manassas, VA, USA

problem #21

Jan 292025

Prologue

  • miles
When turning left or right i am getting a clicking noise dealership is ordering 2 drive axels parts on back order no eta!

- North Dighton , MA, USA

problem #20

Dec 042024

Prologue

  • miles
Clicking noise when turning

- Toledo , OH, USA

problem #19

Jan 012025

Prologue

  • miles
Front CV axles are bad. Honda dealer diagnosed front left axle as needing to be replaced. Front right axle is now behaving the same. Parts are on back order. I am forced to live with a loud/malfunctioning CV axle.

- Marion, IN, USA

problem #18

Jan 142025

Prologue

  • miles
Unable to charge the vehicle or heat the cabin of the car when running. When turning the heat up a burning odor was observed. Dashboard warning messages state -??service high voltage system-??, -??service vehicle soon-??, and reduced acceleration, drive with care. The dealership has been in contact with the manufacturer to try and address the issue but recommended parts are on back order with no ETA. Vehicle was purchased new with 127 miles on odometer and problem occurred at about 700 miles, 3 weeks after taking possession of the vehicle.

- St Johns, FL, USA

problem #17

Jan 152025

Prologue

  • miles
UNKNOWN. When accelerating from stop while turning, a clicking/knocking sound comes from the front end indicative of an impending CV joint/driveline/steering failure.

- Olympia, WA, USA

problem #16

Jan 022025

Prologue

  • miles
Car makes clicking/knocking noise in front end when turning left or right. Took to dealership and they said it is likely CV joint issue. Part is on back order and awaiting part for replacement. Unclear how safe it is to drive in this condition. Occurred with around 2000 miles on the car.

- Newton, MA, USA

problem #15

Jan 202025

Prologue

  • miles
CV axle half shaft failure.

- Snohomish, WA, USA

problem #14

Jan 202025

Prologue

  • miles
The Propulsion System Error warning light (a red car icon with an exclamation point) has appeared multiple times since I purchased the vehicle. This has occurred while driving, charging, or turning on the vehicle, with no apparent cause or trigger that I can identify. I have made several attempts to have the issue resolved by Honda, but they repeatedly provide excuses, such as the unavailability of an EV technician or the lack of proper equipment to update the car's computer software. During the most recent occurrence, I was driving when the error light came on, and I experienced reduced acceleration-?"something I don-??t recall happening before. This presents a significant safety concern for me and others on the road. A sudden reduction in speed increases the risk of being rear-ended by an inattentive driver, or worse, becoming stranded in the middle of a travel lane. Honda has inspected the vehicle previously and documented the error codes and they have just cleared the codes or updated the software on the car. No additional symptoms were present leading up to the issue. This ongoing problem needs urgent attention to ensure the safety and reliability of the vehicle.

- Escondidio, CA, USA

problem #13

Jan 192025

Prologue

  • miles
I have 9,500 miles on my car and within the last week every time I make a turn (either direction) there is a very loud clicking/grinding noise coming from the CV Axel. I-??ve noticed it-??s a common theme for Prologues & have been told it-??s safe to drive but there are currently no remedies for this problem. It makes mes very nervous that it is going to turn into something worse soon.

- Independence, OR, USA

problem #12

Jan 112025

Prologue

  • miles
Since this vehicle came out new from the dealer, every time I make a U-turn it makes a sound in the cv joint, especially when it is on the left side.

- Miami, FL, USA

problem #11

Jan 202025

Prologue

  • miles
When turning and accelerating either direction, a clicking noise is hear. This is diagnosed as the CV Joints and the drive axles. The issue is worse in cold climate.

- Carmel, IN, USA

problem #10

Jan 202025

Prologue

  • miles
UNKNOWN- car makes loud knocking sounds when turning right or left. Not sure what it could be but I read other people say it-??s an axle issue. Took car to Honda, they inspected car and said it was fine and cannot figure out why the sound is occurring, but did say all prologues have this knocking sound when turning. Honda is currently investigating why this is happening and as of now, my dealership said the car is safe to drive even though I hear the sound daily and it makes me nervous. I use this car daily to drive my kids to school and myself to work and it is the only car I have but it is worrisome.

- Tuckerton, NJ, USA

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