The contact owns a 2024 Honda Prologue. The contact stated that while driving at various speeds, the vehicle made an abnormal clicking sound. The vehicle was taken to the dealer, where it was test-driven, and the dealer confirmed that the vehicle made an abnormal clicking sound while turning. The contact was informed that it was a common failure; however, no diagnostic information was provided. The dealer informed the contact that the repair was pending approval. The contact stated that the vehicle was covered under warranty. The vehicle was not repaired. The manufacturer was contacted. The failure mileage was 51,064.

- Boston, MA, USA

When driving vehicle and making left or right turns clicking and knocking noises can be heard and felt. It is consistent with both wide and tight turns. Not intermittent. No outside factors causing noises. Concern was validated by finding Honda forums detailing other owners having the same issue. Some owners have had axle and cv joint engineering problems stated to be the case by Honda and have had replacement parts installed when they can be acquired in a timely manner. Others like myself cannot get a dealership to recognize the issue upon inspection so no action can be taken. There are no warning lights or messages displayed. Honda states publicly that this is not a safety hazard but it could result in sudden failure of those parts which would prove to be a dangerous safety hazard. Vehicle would be made available for inspection upon request. Only Honda has inspected for this issue at this time. No independent repair shop, insurance or law enforcement.

- Roy, UT, USA

My vehicle constantly receives an error message while driving stating, "SERVICE HIGH VOLTAGE SYSTEM" and "REDUCED ACCELERATION DRIVE WITH CARE." Error symbols appear on the dashboard that show an orange turtle, a red battery with a big exclamation point through it and and a red car outline with a big exclamation point going through the middle of it. When this happens, the vehicle acceleration is significantly reduced and the regenerative braking or "one-pedal" feature automatically becomes disabled. If you're relying on that system to brake, it will not do so when you need it to and you have to manually press the brake to slow and stop the vehicle. This error clears after a few days of driving but never fails to return. The dealer said they found nothing wrong when I brought it in (when the error wasn't being displayed, of course) but it went back today with the error displayed so they could witness it for themselves. Separately, the vehicle makes an incredibly loud knocking noise when accelerating with the wheel turned. It appears this is coming from the CV joints.

- Harrisville, RI, USA

The vehicle experienced multiple serious issues affecting safety and reliability. The 12V battery failed, leaving the vehicle unable to start. In addition, there is a persistent abnormal ratcheting or grinding noise when turning, indicating a possible drivetrain or steering-related defect. An interior component near the rearview mirror also detached while driving, creating a distraction and safety concern. The vehicle was taken to the dealership for repair on February 21, 2026 and has remained out of service for over 30 days with no confirmed repair completion date. There have been communication issues with the dealership, including lack of documentation and inconsistent updates regarding the status of the vehicle. Due to the extended downtime, unresolved defects, and safety concerns, the vehicle is unreliable and unusable for its intended purpose.

- Commerce City, CO, USA

Front axles/CV Joints make a crunching noise at low speeds when turning left or right. 2024 Honda Prologue with less than 5,500 miles on it. I'm afraid this may become a safety issue the more I drive the vehicle. I have not had the vehicle inspected yet at a dealer or otherwise, but I've noticed this issue reported in multiple Honda Prologue forums. There are no warning lights, but the noise coming from both wheel wells is consistant and noticeable.

- Seattle, WA, USA

The front axles in my 2024 Honda prologue touring model four-wheel drive I have been clicking and making noises even before 1,000 miles. I have spoken to the dealer several times and Honda as well two times. I do not know if this is dangerous but it seems dangerous to me. I am used to driving older vehicles that I maintain to almost new standards. I am honestly more nervous about driving this car at highway speeds than my 2006 BMW 330 I with 155,000 mi. I have been told that there is no fix for the situation at this point. I purchased a Honda the second brand new one in one year believing this was a great company that would stand by their product. My other vehicle is a 2024 Honda CRV touring model hybrid. I completely love this vehicle. I am now believing that they are not such a great company and they have made a mistake with this vehicle. I realize that this is not made by Honda but it is sold by Honda and they should not be so negligent in dealing with these issues. It is all over the internet that this car has problems and it seems that no one is dealing with it. Can you please help! Thank you for your help in this matter. [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Pittsford , NY, USA

The vehicle produces a ratcheting / clicking sound from the front axle area when turning the steering wheel, especially during low-speed turns such as pulling out of a parking space or making sharp turns. The sound appears to originate from the front drive axle or CV joint area. The noise is repetitive and occurs when the vehicle is under light acceleration while the wheels are turned. This problem has been widely reported by other Honda Prologue owners and appears related to defective front drive axles or CV joints. There are reports and a current lawsuit alleging that the 2024-?"2026 Honda Prologue vehicles have axle defects causing clicking or ratcheting noises when turning. I am concerned that the drivetrain component may fail prematurely and potentially affect steering or vehicle control. Because this involves the axle and drivetrain, it may represent a safety risk if the component degrades or fails while the vehicle is in motion. I am submitting this complaint so the issue can be investigated for potential safety defects affecting Honda Prologue vehicles.

- Pleasanton, CA, USA

Beginning at 9000 miles, clicking began when taking right and left turns. I have had 8 axle replacements and still the issue is not repaired.

- Auburn, ME, USA

A loud clicking and popping sound while turning the car at low speeds, attributed most likely to the CV joint. The sound is happening more and more frequently.

- Gig Harbor, WA, USA

My 2024 Honda Prologue produces a rhythmic clicking and rattling noise from the front axle area whenever I make low-?'speed left or right turns. The sound is tied to wheel rotation and is most noticeable during sharper turns such as entering or exiting a parking space. The noise is reproducible on every drive and began early in the vehicle-??s life. It appears consistent with the widely reported front CV joint/axle defect affecting other Prologue owners, many of whom describe the same clicking or ratcheting noise during turns. Honda has issued internal guidance acknowledging this symptom and advising dealers that the issue is under investigation. Because this involves the front drive axle/CV joint assembly, there is concern about premature wear or potential failure of a critical steering and drivetrain component, which could pose a safety risk if the condition worsens. Same Incident (0): Candidate Same Incidents (0): VIN MISMATCH relateRelate

- Glenarden, MD, USA

The cv axle makes a very loud clicking noise when turning and is actively getting worse. Honda has done nothing to ensure my safety in this car and I with experience in vehicles know the cars cv components are due to fail at some point.

- Hollywood, FL, USA

My vehicle began producing loud clicking and popping noises from the front drivetrain during low-speed turns and acceleration around October 2025 at approximately 8,000 miles. I brought the vehicle to a Honda dealership for inspection, where the service department confirmed that both front CV axles were defective and recommended replacement. The replacement parts were initially backordered but have since arrived at the dealership. However, Honda has informed the dealer that the company is currently investigating this issue and does not consider it a safety concern at this time, and dealers have been instructed not to replace the axles unless there is obvious physical damage. As a result, the dealership has not repaired the vehicle despite diagnosing both axles as defective. I am concerned that premature failure of both front axles could lead to drivetrain malfunction or loss of power to the wheels while driving.

- Centennial, CO, USA

I have a 2024 Honda Prologue EX AWD, leased new, with approximately 16,000 miles. At approximately 13,000 miles, I started to hear clicking/cracking from the front of the car while turning under either acceleration or braking. I soon learned that this was a common issue with the Prologue's front axles. I had my local dealer inspect it in November 2025, and they heard the noise. However, I was told that Honda had instructed its dealers not to replace any defective axles until a suitable replacement part was developed. The service manager advised me that this was not a safety issue. I disagree with this assessment. As the axles are a critical component, I feel my safety is at risk when driving this car.

- Marshfield, MA, USA

Loud clunking noise from front end when turning right or left and accelerating from a stop or slow speed. I-??ve been told by dealer that this is from defective front CV axles. I-??ve also been told that this could be a safety issue if the component fails completely. Both General Motors and Honda are aware of the issue.

- Bridgewater, MA, USA

Broken/Clicking CV joints. This could lead to all loss of power transfer to the wheels, causing a sudden and unexpected stop to the vehicle while driving. Honda is aware of this defect, but has no permanent fix. This is confirmed by multiple Honda Service Centers. High Voltage Warning. Loss of heat, car will not charge, car shuts down/becomes undrivable, or enters "limp mode." This is an extreme safety issue. The car loses the ability to properly cool the main battery. This could result in thermal runaway (a rapid, uncontrollable, and self-sustaining increase in battery cell temperature), resulting in a fire that is difficult to extinguish, burns extremely hot, may reignite hours or days after the initial incident, and/or result in explosion. This is confirmed by multiple Honda Dealerships. The warning has occurred multiple times, even after multiple repair attempts.

- Marietta , GA, USA

The CV joints is failing. The first time Honda replaced the drive shaft. There is a new failing CV joint. Honda will not replace it.

- Santa Barbara, CA, USA

When turning left (only) and accelerating, there is a distinct "clicking" noise and shudder coming from the front left undercarriage. It can be felt through the steering wheel. I believe it is coming from the CV joint and could lead to failure of that link and loss of steering control.

- Newton, NJ, USA

The left front CV joint or drive axel is starting to fail. There is a clicking/popping noise when accelerating from a sharp turn. The noise is getting worse as I drive the car and will probably lead to premature failure of the CV joint/drive axel which is a huge safety risk since it may cause loss of acceleration and/or loss of steering. The problem was confirmed by Sons Honda of McDonough, GA. Honda has issued a "Tech Line Summary Article" on December 19, 2025, for the problem. Here are the details: The problem affects all trims of the 2024 - 2026 Honda Prologue. SYMPTOM: Customers may complain of a clicking or ratcheting type noise when turning. DIAGNOSIS: If you verify the noise and isolate it to the drive axles, inspect for any damage and repair as necessary. If you do not find any damage, do not attempt any repairs. TEMPORARY SOLUTION: Advise the customer that the clicking noise will not impact normal driving and the symptom is currently being investigated.

- Locust Grove, GA, USA

clicking from left front wheel when turning left at low speed unpon first use of day

- Hiram, OH, USA

Clinking Noise When Turning

- Hixson, TN, USA