10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
118 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #17

Dec 242025

Prologue

  • miles
starting on dec 24 and again on dec 25 the tcar has been having problems shifting into gear. THIS IS JUST ONE OF THE MANY PROBLEMS I have been having with this car I have already submitted a ticket on this car. This car needs to be recalled nation wide, OI do not feel it is safe to drive and it is only a matter of time until this model will be involved in many accidents resulting in many injuries.

- Richland, WA, USA

problem #16

Dec 012025

Prologue

  • miles
Yesterday 11/30/25 we were going on the freeway about 60 mph, when suddenly I got the warning that my battery and acceleration were impacted due to a battery issue. States to service battery soon. It stayed that way as we were headed to have some blood work. That warning continued until the evening when it disappeared so thought it was a glitch. I still setup an appointment to have it checked at the dealership on Thursday 12/4/25 at 8:15am. On 12/1/25 at around 7:35am I was about to break at a light when I feel this jolt from my car and the same warning lights stayed on. I was really concerned so when I got off and went to work I immediately called the service department to move my appointment up to Tuesday 12/2/25 at 7am first thing. I dropped off the car at night for them to work on it. This seemed to impact also the Heater as it was cold air coming from my vents. I have seen this issue in Facebook and Reddit but felt I may not experience it as I had 8000+ miles on it with various long road trips. But now I am worried about the reliability and safety of this vehicle. Hope they can fix it and soon.

- Lynnwood, WA, USA

problem #15

Apr 202025

Prologue

  • miles
three codes telling me there is a issue - reduce acceleration drive with care - service vehicle soon - service high voltage system

- Little Falls, NY, USA

problem #14

Mar 032025

Prologue

  • miles
Car making huge noises when turning right or left, looks like coming from bad axles. Still waiting for dealer for backorder parts. After few weeks car also making huge noise and shaking while driving in highway

- Weehawken , NJ, USA

problem #13

Apr 102025

Prologue

  • miles
SEVERAL LIGHTS BEGAN FLASHING, AND THE ACCELERATION stopped at 25 mph: 1. Service High voltage 2. Service Vehicle Soon 3. Reduced Acceleration - Drive With Care I brought the car in the next day. The service center at Honda Mahwah diagnosed the problem immediately. They said it is a valve for the AC system that cools the battery. They know this valve is bad on many Honda Prolouges and needs to be replaced. They said there is a "Service Bulletin" out for this problem. Then they said they do not have this valve and have no idea when it will be available. They did not want my car to sit on their lot, nor did they offer a loaner. I have not driven the car since, and it sits in my driveway, not the garage. I'm afraid of the high voltage problem, and I do not want the battery to explode in my garage. I think the NHTSA should issue a recall so this can be fixed. Pictures attached.

- Monsey, NY, USA

problem #12

Apr 102025

Prologue

  • miles
Tried charging my car and says high voltage service, then service vehicle soon light als the tire monitoring system is not working and reverse autobreak is too sensitive

- Dallas, TX, USA

problem #11

Apr 072025

Prologue

  • miles
Errors. Service high voltage system. Reduced acceleration drive with care. Have the vehicle serviced.

- Orange, CA, USA

problem #10

Apr 052025

Prologue

  • miles
2024 Honda Prologue has been having service high voltage system, reduced acceleration, no heat or AC in while in the rain and with toddlers in the car. Car has had this issue twice before and just got the car back from the service on April 2, Had issue in December, Feb 2025 for 11 days. The vehicle was just returned 3 days ago for the same issue. Service keeps stating they don't know what the problem and vehicle is needs to be towed due to inability to charge or drive on Major roadway due to limited speed.

- Putnam Valley, NY, USA

problem #9

Mar 292025

Prologue

  • miles
Start vehicle and warning lights flash. "service high voltage system" Drove to service center. Heat did not work on the cold morning. Defrost would not work. Service center informed me the main 440 volt battery needs replacing. wait times, one to two months for new battery.

- Sequim, WA, USA

problem #8

Feb 092025

Prologue

  • miles
"high voltage system failure" and inability to charge - co cooling and limited acceleration - took 7 1/2 weeks to repair - Tech found p1c0100 ac compressor motor underspend, recharged ac system nd found excessive freon

- Woodmere, NY, USA

problem #7

Mar 262025

Prologue

  • miles
High voltage system errors. Won-??t charge. Car is 2 weeks old!

- Lynbrook, NY, USA

problem #6

Jan 312025

Prologue

  • miles
While driving in traffic, the car unexpectedly applied the brakes and displayed a 'Service High Voltage System' warning on the dashboard. Shortly after, another message appeared: 'Service Vehicle Soon, ' followed by 'Reduced Acceleration - Drive with Care.' The car isn't charging and lacks the speed needed to drive on the highway.

- Dix Hills, NY, USA

problem #5

Feb 012025

Prologue

  • miles
Twice the prologue warnings have come on that state -??service high voltage system" and "reduced acceleration. There is no AC/HEAT in the vehicle under 35 degrees. Under 6000 miles

- Putnam Valley, NY, USA

problem #4

Jan 222025

Prologue

  • miles
Received multiple alerts including "service high voltage system", "service vehicle soon", and "cannot charge". The vehicle also reduced speed and function, which could have resulted in reduced driver safety. Vehicle will be brought in for service to determine cause.

- West Islip, NY, USA

problem #3

Dec 172024

Prologue

  • miles
The car had an error with a front safety camera, the car stopped in the middle of an intersection and I had to coast into the nearest parking lot. The error cleared it self but Honda was of no help. The dealers do not know how to fix the cars.

- Suffern, NY, USA

problem #2

Nov 292024

Prologue

  • miles
The EV battery would not charge. There were 2 messages, but nothing to indicate the issue, except that it was unable to charge. Took it into a dealer for service who stated that the freon was low. Without freon, the battery won't charge due to possible overheating. This was a brand new car - owned 2 days. They refilled the freon and charged the car. They could not find any leaks.

- Hampton, VA, USA

problem #1

Aug 282024

Prologue

  • 2,000 miles
The contact owned a 2024 Honda Prologue. The contact stated that while stopped at an intersection and attempting to make a right turn, the steering wheel was frozen and the vehicle began to independently accelerate at an unknown speed. The contact stated that he was depressing the brake pedal but the vehicle was not stopping. The contact stated that he crashed into a vehicle in front of his vehicle on the other vehicle's passenger side front door. The air bag deployed. The contact stated he was not aware of any warning lights. The contact stated that the police and emergency service vehicles arrived. The contact was not injured and did not receive any medical attention. The police filed an incident report. The vehicle was towed from the scene to an impound lot and later was declared a total loss by the contact's insurance provider. The manufacturer was informed of the failure. The failure mileage was approximately 2,000.

- Clinton, MD, USA