According to my research the part that has failed in the CV joint for my right front wheel. This was made evident to me by an occasional clicking noise when I turn and accelerate. The part is not available for inspection. So far, it has not put myself or others at risk. The problem has not been confirmed by a dealer. Neither the vehicle nor the component has been inspected by those you listed above. There have been no warnings or other symptoms before the CV joint failed and the clicking noise began.

- Bowie, MD, USA

I wanted to register a complaint on an issue we have experienced in our 2024 Honda Prologue EX Elite with the "CV axles." This vehicle was sold to us with like-new mileage and was also certified, pre-owned by Honda. Symptoms of the problem were knocking sounds heard from the lower, front section of the car when accelerating from a stop and turning at the same time. It was first noticed around 4000 miles and diagnosed by the local Honda dealer at around 7300 miles. Based on many blog postings about consumer experiences with this issue, I believe it would have been difficult for Honda to unknowingly sell this car with this as a design defect, and it does not have a fix other than replacing with the same part which is prone to failure. Again, this claim can be backed up by many other consumer postings which reference defective CV axles being replaced multiple times. We would have made a wiser decision on purchase selection and are now concerned about resale value of the car. We are asking for your help in a recall mandate after evaluating the problem for Honda Prologues and GM vehicles using the same platform.

- Bowling Green, KY, USA

CV joints clicking when turning Service eCall keeps coming on Warning light on next to battery range with an exclamation point over the car. The manual indicates its a system malfunction that can be related to vehicle stability assist (VSA) electric power steering (EPS). My safety has not been put at risk. I am scheduled to have the car inspected and repaired on 1/19/26.

- Hayward, CA, USA

It seems that the vehicles "auto hold" function, which is the standard control method for electric one-pedal driving cars does not always operate correctly or at all. This results in the vehicle suddenly accelerating due to gravity or potentially under it's own power. I have had to slam on the break many times to prevent the vehicle from busting through the garage door, and if any of my children or anyone else was near the car they could certainly receive life-threatening injuries. The vehicle has been bought in for this and a slew of other issues, and the service center relied on a software update and us testing the vehicle thereafter for the reported faults. The vehicle has been inspected by the Honda dealership's EV expert. There are no warning lights, alerts or any preceding messages that would suggest there was an issue. We have not been driving the vehicle due to the these obvious safety issues. When we were driving this vehicle both drivers and the kids in the car quickly became aware of the issue and all felt unsafe. The vehicle has remained parked and unused. Recently I was able to test this and recorded videos of the seemingly random, obviously unsafe and seemingly random events. I cannot seem to upload these videos to this portal.

- Huntersville, NC, USA

When driving with the adaptive cruise control on, the Prologue throws out an alert after it suddenly disengages the cruise control that states that the forward camera is blocked and the cruise control will disengage. The cruise control also fails to notice cars in front of the Prologue and will speed up, then will suddenly "see" the car, jam on the breaks, then the accelerator again. Also, the adaptive cruise control cannot gauge distance between cars and all following distances set for the car, whether 1, 2, or 3, are exactly the same. This has been reproduced for the dealer and confirmed as an issue with this Prologue. The dealer then shrugged and said there were no fixes from Honda yet, so there was nothing they could do. This is a huge safety issue because a sudden deceleration at highway speeds has nearly caused a half dozen accidents in the past 2 weeks alone. This issue has been reoccurring for over 1 year with multiple congerences with the dealership, all ending with the statement that Honda has not issued a fix yet.

- Lacey, WA, USA

Turned on the heat and immediately got these messages. -??Service High voltage system. Reduced acceleration drive with care-??. Car will not charge now.

- Melissa, TX, USA

Hello good morning my car is sounding too bad noise more and more everyday went to showroom 3 times show them and they giving reply that this is honda manufacturing default we are working on it to fix it everytime they are responding the same and everyday me and my family is scared to drive this car on highway please help we are paying so much for this car and we are not having no answer And i attach the photo of how the honda people are replying me on everycall please help us we are soo disappointed of this car paying this much money and we got this car i dont need this car so upset with honda

- Snellville, GA, USA

Anti-Braking System (ABS): The Anti-Braking System (ABS) malfunctioned, causing the car to unexpectedly slam on the brakes multiple times while backing up. This issue is likely related to a failure in the ABS sensors or control module. The component is available for inspection and was reported to the dealer. Transmission (Shifting into Neutral): The transmission failed by unexpectedly shifting into neutral while driving, preventing acceleration. This issue is likely related to a malfunction in the transmission control module (TCM) or related sensors. This component is available for inspection and was reported to the dealer. Anti-Braking System (ABS): This malfunction posed a significant safety risk. The car unexpectedly slamming on the brakes while backing out of the driveway onto the road causes a sudden stop, potentially leading to a collision with other vehicles as it takes several attempts of hitting the brakes or turning the emergency brake off to get the car to continue reversing out of the driveway. Transmission (Shifting into Neutral): This issue is extremely dangerous, especially on busy roads. When the vehicle unexpectedly shifted into neutral, I was unable to accelerate, which could have resulted in a dangerous situation if it had occurred on a highway or in heavy traffic, putting my family-??s safety at risk. Both problems have been reported and inspected by the dealership but they were unable to reproduce the issues. I was told the auto braking system is performing as expected and is in the user manual and cannot be turned off which does not seem right. I have never driven a vehicle that cannot back out of a driveway without interruption. The Auto Braking System does display a message of "Rear Cross Traffic Auto Braking" when the brakes are initiated.

- Rochester, NY, USA

SEVERAL LIGHTS BEGAN FLASHING, AND THE ACCELERATION stopped at 25 mph: 1. Service High voltage 2. Service Vehicle Soon 3. Reduced Acceleration - Drive With Care I brought the car in the next day. The service center at Honda Mahwah diagnosed the problem immediately. They said it is a valve for the AC system that cools the battery. They know this valve is bad on many Honda Prolouges and needs to be replaced. They said there is a "Service Bulletin" out for this problem. Then they said they do not have this valve and have no idea when it will be available. They did not want my car to sit on their lot, nor did they offer a loaner. I have not driven the car since, and it sits in my driveway, not the garage. I'm afraid of the high voltage problem, and I do not want the battery to explode in my garage. I think the NHTSA should issue a recall so this can be fixed. Pictures attached.

- Monsey, NY, USA

Errors. Service high voltage system. Reduced acceleration drive with care. Have the vehicle serviced.

- Orange, CA, USA

Break failure on highway causing MVA- multiple attempts were made to slow down and break vehicle to no response what so ever. Pressed breaks all the way down, nothing, no air, no resistance, no sounds, vehicle kept on going. In an attempt to save myself from an accident that could have been much worse, I jumped out of the moving vehicle, landing the back of my head on the cement highway floor toward left end of bumper. This vehicle is not safe and should be taken off the roads. I have 2 toddlers and am traumatized. The vehicle stopped after some impact in the middle of the highway. From the moment of receiving this car there has been some sort of issue with it's breaks. Initially short stopping on it's own when gas peddle not pressed- had the setting fixed for that to then experience multiple whiplashes for no reason while driving. Attempted to connect the starlink on multiple occasions as well to no success and just a bunch of wasted time trying. In addition to all the alarming safety concerns, this car would not heat up well- 40 minutes into my ride I'd start to feel some warmth. I would love to have this case investigated further and sue honda for allowing such a dangerous vehicle on the roads. My accident was bad but the honest truth is that it could have been worse and no one should have be subject to this danger.

- Englewood, NJ, USA

While driving in traffic, the car unexpectedly applied the brakes and displayed a 'Service High Voltage System' warning on the dashboard. Shortly after, another message appeared: 'Service Vehicle Soon, ' followed by 'Reduced Acceleration - Drive with Care.' The car isn't charging and lacks the speed needed to drive on the highway.

- Dix Hills, NY, USA

I have had my prologue for about two months now and have noticed that I receive a warning about reduced acceleration "randomly." I say -??randomly-?? because I-??ve observed that it appears during two specific situations. I get that warning whenever I-??m low (less than 20%), so this is not random as it seems consistent. The other time this occurs is when I am driving or just starting my car (the battery percentage doesn-??t matter, as it happens when it-??s between 30% and 80%. Also, it happens when the temperature is below and above freezing). However, the latter situation occurs randomly and seems to happen more frequently while driving, though it also occurs when I am just starting the car. On top of that, the Forward Collision Warning system is extremely sensitive and has caused the car to brake hard unnecessarily on me with and without Adaptive Cruise Control enabled. Sometimes it even warns me of something that isn't even there.

- Elizabeth, NJ, USA

Complete Electric Failure multiple times now. Been in the shop multiple times.

- Porterville, CA, USA

I was driving on the freeway when a few error lights came on-?"the Reduced Acceleration, Propulsion System Icon, and a turtle icon on the dashboard and I had to floor the accelerator pedal to maintain my speed. I then pulled over, and the vehicle wouldn-??t shift into drive or reverse. It gave an error message saying -??conditions not meet.-?? Eventually, the car started working again. This is an ongoing issue with the car and Honda doesn-??t want to do a buyback, this car is a lemon. I keep taking it to the dealer and all they do is clear the codes and state they can-??t -??duplicate-?? any of my concerns.

- Escondido, CA, USA

Service High Voltage System Reduced Acceleration - Drive with Care Service Vehicle Soon There is a very prevalent problem with the new EV Honda Prologues. Mine has been in the shop since last Friday, Jan. 17. The parts "are on backorder" with Honda refusing to state how long it will take for parts to come in.

- Allentown, PA, USA

The forward collision sensor failed to work after 2500 miles, disabling my ability to use adaptive cruise control. I've thoroughly cleaned the area where the two sensors are and it made no difference.

- Divide, CO, USA

Car will stop abruptly even when simply reversing out of my garage when there are no obstacles behind me. This poses a safety risk to me and others. Car has not been inspected. I was told by the dealer this is a known complaint. No warning lights or messages.

- Trumbull, CT, USA

On 13 August 2024 I was driving my 2024 Honda Prologue when the DIC and infotainment screens went blank. At this time with no information displayed on any screen, the car was unsafe to operate. I drove the car straight to the local dealer, Tony Honda. The dealer was unable to diagnose the problem. After contacting Honda Tech support, they decided the audio control unit was defective. After 65 days the dealer was able to replace the unit and it seems to work properly. Honda informed the dealer the car was safe to operate without any display screens or information. Actually the car was unsafe to drive with no speedometer indication or any other control functioning.

- Kailua-Kona, HI, USA

On [XXX], around 8 PM, I was driving north towards DeLand, Florida on the highway at approximately 70+ miles per hour when my 2024 Honda Prologue started to slow down on its own. The air conditioning system shut down, and a warning displayed on the dash: -??Service High Voltage System.-?? I immediately drove home and contacted CarSafely, fearing that the car might become stranded and was not safe to drive. The following morning (Tuesday, [XXX]), around 8 AM, I emailed and called the Coggin DeLand Honda service department, informing them of the issue and sharing photos and a video of the incident. The error/warning disappeared after turning the vehicle on and off several times. Coggin advised me to bring the car in the next time the warning appeared on my dashboard. On Thursday, [XXX], around 12 PM, I was driving on [XXX] towards Daytona Beach at around 70 mph when the vehicle suddenly slowed down again. The air conditioning system shut down, and the service warning -??Service High Voltage System-?? appeared on my dashboard once more. I immediately got off the highway and stopped at a safe location to turn off the vehicle and document the error and warning on my dashboard. I emailed Coggin DeLand Honda again to inform them of the issue. On Friday, July 5, 2024, I took the car to the Coggin DeLand Honda service department, where they connected the vehicle to their computer for a diagnosis. The service department detected the error and reset/cleared the error code. However, the service tech informed me that they could not fix the issue due to insufficient information, as the vehicle was built by GM (General Motors Corporation). They advised me to return directly to the dealer without an appointment if the error reappeared. On Monday, [XXX], around 8 AM, while driving at approximately 25 miles per hour on a local road near my home, the -??Service High Voltage System-?? error reappeared. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Deland, FL, USA