10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
9 miles

About These NHTSA Complaints:

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« Read the previous 20 complaints

problem #52

Jan 112025

Prologue

  • miles
Since this vehicle came out new from the dealer, every time I make a U-turn it makes a sound in the cv joint, especially when it is on the left side.

- Miami, FL, USA

problem #51

Jan 172025

Prologue

  • miles
Car has less then 4000 miles on it and needs both front CV joints replace as they loudly click when turning left or right. Parts are on indefinite back order.

- Gering , NE, USA

problem #50

Jan 022025

Prologue

  • miles
Makes clicking sound from cv joint when turning. Dealer states replacement parts are backordered indefinitely.

- Eastampton, NJ, USA

problem #49

Jan 202025

Prologue

  • miles
UNKNOWN- car makes loud knocking sounds when turning right or left. Not sure what it could be but I read other people say it-??s an axle issue. Took car to Honda, they inspected car and said it was fine and cannot figure out why the sound is occurring, but did say all prologues have this knocking sound when turning. Honda is currently investigating why this is happening and as of now, my dealership said the car is safe to drive even though I hear the sound daily and it makes me nervous. I use this car daily to drive my kids to school and myself to work and it is the only car I have but it is worrisome.

- Tuckerton, NJ, USA

problem #48

Dec 142024

Prologue

  • miles
When accelerating while turning the steering wheel either right or left, I hear a clicking sound in the front of the vehicle. I reported it to a dealer 7 days ago (on 1/13/2025), but I still have not heard back.

- Wheaton, IL, USA

problem #47

Dec 252024

Prologue

  • miles
Car makes loud knocking sound when turning, especially when cold. Started almost immediately after taking delivery. Happens every time drive car and is getting worse. Available to inspect. Safety risk if drive axle snaps. Not inspected by anyone, but a known issue in owners' forums and among dealer service departments: [XXX] No warnings or codes thrown. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Portland, OR, USA

problem #46

Nov 132024

Prologue

  • miles
When turning the wheel there is Clicking sounds. Something is definitely wrong with this car.

- New City, NY, USA

problem #45

Jan 152025

Prologue

  • miles
Left front clicking when turning the wheel to the left. Happens when reversing as well. Sounds like the CV joint needs replacement. Vehicle has less than 1000 miles on it.

- Schenectady , NY, USA

problem #44

Nov 082024

Prologue

  • miles
CV Axles are making a loud clicking noise while turning the steering wheel to the left or right. It has progressively gotten worse as time passes.

- West Haverstraw, NY, USA

problem #43

Nov 102024

Prologue

  • miles
When accelerating while turning right or left from a stop, there is a loud knocking sound from both sides in the front suspension. The sound is more severe with harder acceleration.

- Mineola, NY, USA

problem #42

Dec 262024

Prologue

  • miles
When turning left or right at low speeds, I hear loud clicking noises. It is available for inspection. I'm not sure if this is a safety issue. There were no warning lamps or other messages prior to the issue. The symptom first appeared around 2500 miles on the odometer. I read on the forums that it could be related to the CV joints, so took it to my dealership and let them know. They did not document that I said CV joints, but did write down that there was a clicking noise. They kept my vehicle for three days, said they contacted Honda, replaced the axel using an axel from another new car on the lot, and the same noise was there. They said that it was not a safety issue, and that they would notify me when a fix was available.

- San Carlos, CA, USA

problem #41

Jan 162025

Prologue

  • miles
There has been a knocking sound over the past 3-to 4 weeks when making a left turn. This is a safety issue because if the system fails while driving, I, my passengers, and other drivers on the road are at risk of injury. This has not been reproduced by the dealer or inspected by the manufacturer. Additionally, no warning lamps, messages, or other symptoms occur before the problem occurs.

- Lansdeale, PA, USA

problem #40

Jan 182025

Prologue

  • miles
vehicle sways from the rear at highway speed when going through bumps including small bumps. it feels like the vehicle can swerve/ lose control at any moment. No lights are on. traction control is on.

- Newark, NJ, USA

problem #39

Jan 182025

Prologue

  • miles
When pulling out of the driveway or parking spot and turning sharply to the left or right a clicking sound presumably from the CV joint can be heard. It has not been confirmed by the dealer, the vehicle is in the service department at leadcar honda due to -??service high voltage system-?? and -??unable to charge-?? messages. This message puts the vehicle in limp mode causing an unsafe situation and inability to charge had the potential to leave me stranded in frigid winter temperatures. The vehicle has not been inspected be the dealer because they only have one person certified to work on Prologue. The warning messages popped up on the screen and the warning lamps lit up on the dashboard

- Rome, NY, USA

problem #38

Dec 192024

Prologue

  • miles
Front axels produce loud clicking and popping noises when turning sharper in both the left and right directions. This first started at 2,500 miles and seems to be getting progressively worse. Vehicle now has 3,500 miles on it. Sound is heard in both forward and reverse. Parking collision activates regularly when backing out of the garage. It aggressively stops the vehicle and will not allow it to move even though there is no obstruction. Emergency braking aggressively activated one time for an unknown reason.

- Edmonds, WA, USA

problem #37

Dec 132024

Prologue

  • miles
After about 6000 miles, there has been a consistent clicking sound when I turn the wheel that I understand is a faulty CT joint.

- Monkton, MD, USA

problem #36

Jan 022025

Prologue

  • miles
Vehicle Drive Shaft makes clicking noise at the CV Joint. Vehicle part is backordered due to nationwide shortage caused by vehicle defect on numerous 2024 Honda Prologues. There is no code on dashboard. Honda service has looked at vehicle and stated noise is caused by the CV joint for the drive shaft. Still says to drive due to backordered parts with no resolution. Vehicle has less than 2000 miles on it when problem arised.

- New Lenox, IL, USA

problem #35

Dec 012024

Prologue

  • miles
Honda Prologue with less than 5000 miles has begun experiencing a clicking sound when accelerating from a stop while turning left or right. Issue is consistent and reproducible. No warning lamps. Dealer confirms this is a bad CV axel that needs to be replaced. Parts are on back order from the manufacturer for at least three months. This is a known issue with 2024 Honda Prologue models. An internet search for -??Honda Prologue clicking sound while turning-?? brings up dozens of results with several hundred people exposing the same issue. r/Hondaprologue on Reddit, The Official Honda Prologue Page on Facebook, [XXX] Internet forum, and several others all report the same issue with the same responses from dealers. It-??s been mixed whether or not it-??s safe to drive on but typically a bad CV axel requires an immediate repair to ensure safety, as the component could fail at excessive speeds on the freeway. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Layton, UT, USA

problem #34

Jan 172025

Prologue

  • miles
There is a knocking / clicking noise from the front driver wheel when I execute a tighter radius turn.

- Troy, NY, USA

problem #33

Jan 182025

Prologue

  • miles
Vehicle driveshaft makes clicking noise anytime when turning.

- Spartanburg, SC, USA

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