10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 78 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Everything I turn the steering wheel, rather it-??s to the left or right, there are clicking noises coming from the area of the wheel well. My dealership states there-??s no fix to the issue, but it-??s louder and louder by the day.
- Winchester , MA, USA
When steering left or right especially when doing a u turn u can hear a clicking noise and this is a new Honda prologue with only 2,500 miles
- San Jose, CA, USA
When turning left from a stop, there is a clicking sound that is coming from the front left wheel area. I don't know if this is safety risk. I have not had a dealer inspection yet. There are no warning lights or messages in the car relating to this problem. It has happened several times. I first heard it at about 350 miles. The car now has about 700 miles. I have heard the noise at least 4 times.
- Natick, MA, USA
Front axle started making knocking noises when making sharp turns
- Reston , VA, USA
Customer states clicking noise is heard when making left turns, per customer - the noise is coming from the left front area. Inspect and advise. Noise from the left front area. * replace the left front axle **part is currently on a national backorder. Possible release in may**
- Rosemead, CA, USA
When I turn left or right from a complete stop it makes a clicking noise. I believe it is the CV joints. When backing the car randomly puts on the break with nothing around the rear of the vehicle.
- Tarzana, CA, USA
Axle or CV joint makes excessive clicking noise when turning right. Delaer has confirmed the issue. Parts have been backordered and no resolution for 2.5 months. Note, this problem appears to be reported by many other 2024 Prologue owners on the web.
- Cincinnati, OH, USA
When I turn left or right from a complete stop it makes a clicking noise. I believe it is the CV joints. I brought it into Honda for them to look at. They know about the issue but don't have a fix for it and will not do anything for it. When backing you the car randomly puts on the break with nothing around the rear of the vehicle.
- South Dennis, MA, USA
I noticed a clicking sound whenever I made a turn, whether it was left or right. I reported the issue to Honda-??s service department, and they were able to reproduce the problem. Initially, I was informed that the required parts were on back order. However, I recently received a call informing me that the parts were now available. I brought the vehicle in for the replacement, but when I picked it up, I was told that the problem had not been resolved.
- New Hampton, NY, USA
I have two problems: 1. When I steer full left or right and move forward, I have clicking noise coming from the front. 2. Usually when I push break, my car gets into emergency brake.I guess the sensors are too sensitive and it gets into emergency break and stop the car without no reason.
- Perth Amboy, NJ, USA
I have had this car since December 7th and I leased it brand new. It has been in service multiple times for multiple issues. Only one of the issues has been fixed while the rest they have not been able to diagnose. The cv axles have an issue and when I took the car back to Honda they said corporate Honda has not come out with a solution yet but the car is safe to drive"?" The car makes a noise anytime I do a right turn and it has progressively gotten worse.
- Newport News , VA, USA
When turning from a stop there is a loud clicking noise that occurs. This consistently happens with either right or left turns from a stop.
- Tacoma, WA, USA
Immediately after taking ownership of my 2024 Honda Prologue, I noticed the vehicle makes a knocking sound when accelerating through sharp turns. I notice it everyday when leaving my driveway. I've done research on this issue and found that many Prologue owners in private forums have experienced similar issues and it was diagnosed as faulty axles.
- Florida, NY, USA
Clicking from CVT joint when making sharp turns.
- Apache Junction, AZ, USA
My 2024 Prologue with approximately 3,000 miles has a clunking sound in front of car and noticeable jerk on acceleration. It developed with 1300 miles and was "repaired" by dealer, who claimed it was a loose battery mount. Problem returned within 1000 miles and is getting worse. Dealer now says it is right front axle and part is on backorder. Fundamental safety part crucial to control for car. If the axle is a problem it is a fundamental and incredibly important part that has been in development since approximately 100,000 BC. There should not be an axle problem with a brand new car.
- Raleigh, NC, USA
Vehicle Drive Shaft makes clicking noise at the CV Joint and motion irregularities/bumps on turns over flat surfaces, much worse over wider turns at any speed. Vehicle part is backordered due to nationwide shortage caused by vehicle defect on numerous 2024 Honda Prologues. There are no codes on dashboards to otherwise diagnose or indicate problems. Honda service has looked at vehicle and stated noise is caused by the CV joint for the drive shaft, although vehicle also demonstrates sharp bumps/jumps briefly when issue arises even on flat paved surfaces. Still says to drive due to backordered parts with no resolution. Vehicle had less than 1200 miles on it when problem arose, and clicking/booming, whiplash on turns, and rough+noticeable bumps have only increased since during drives.
- Sherman Oaks, CA, USA
When turning there is a loud clacking noise coming from front suspension or steering. Seems to be worse when temperature is cold.
- Fairfield, CT, USA
The vehicle is makeing clicking noises whenever a tight turn left or right is made from a stop. The noise is louder in cold weather and when the car is first driven.
- Nescopeck, PA, USA
I am writing to express my serious concern regarding an ongoing issue with my vehicle, which began pulling to the left at around 3,500 miles. I promptly brought my vehicle to Bay Ridge Honda's service department for inspection, where I was advised to return when the regional service technician was available for a more thorough diagnosis. I returned to the service department at 6,600 miles, and after lifting the vehicle and conducting an inspection, the technician performed a road test. He identified a problem with the front axle, stating that it would need to be replaced. However, the technician also indicated that replacing the axle would not resolve the issue, as the same problem would likely recur within 700 miles. He further explained that the only way to permanently address this issue would be for Honda to issue a recall for the faulty component. Given that this problem concerns a critical safety feature of the vehicle, I am extremely concerned about driving a vehicle that may be unsafe. This is particularly troubling, as I purchased the vehicle brand new and have taken no action to cause this issue. The prospect of continuing to drive a vehicle with a component integral to both the safety and daily operation of the car is unacceptable. I would greatly appreciate your urgent attention to this matter and would like to explore any potential solutions that may be available in the interim. My primary concern is ensuring the safety of both myself and others on the road.
- Elmhurst, NY, USA
- Flushing, NY, USA