10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 0 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The issue involves a failure of the braking system and related electronic control systems in a 2025 Honda Prologue. Prior to the failure, the vehicle displayed repeated warning messages including -??Single Pedal Unavailable-?? and -??Auto Hold Unavailable.-?? These warnings began appearing within approximately three weeks of taking delivery and became more frequent over time. The primary safety incident occurred while driving on a highway. Multiple warning indicators appeared simultaneously, including battery and maintenance alerts, and the vehicle began to decelerate automatically. When the brake pedal was applied, the brakes were completely unresponsive, creating a life-threatening situation. I was forced to continue driving for approximately one mile before bringing the vehicle to a stop using the parking brake. This incident placed both myself and other road users at significant risk due to the inability to slow or stop the vehicle under normal braking conditions at highway speed. The vehicle was towed to a Honda dealership (Folsom Lake Honda) for inspection and repair. The dealer returned the vehicle stating that the issue had been addressed. However, the same warning messages reappeared, and a second incident involving brake malfunction occurred, confirming that the problem was not resolved. The issue has been inspected by an authorized Honda service center, and the vehicle was diagnosed and repaired once, but the defect recurred after the repair. The vehicle has also been reported to the manufacturer (American Honda Motor Co.) for further action. This is a serious safety concern involving loss of braking capability at highway speeds, and the problem has occurred more than once despite attempted repairs.
- Folsom, CA, USA
I have had multiple occurrences where as I'm backing out of my garage or a parking spot, the vehicle stops suddenly and there is nothing behind me.
- Littleton, CO, USA
Vehicle: 2025 Honda Prologue Location: Sacramento, California Date of Incident: [XXX] What failed or malfunctioned The vehicle experienced a sudden loss of directional stability involving the steering system, brake-by-wire system, and electronic stability control (ESC). Steering and braking inputs did not produce proportional vehicle response. What happened While driving under normal conditions, the vehicle began drifting to the left. I attempted to steer back to the right and applied braking; however, the vehicle did not respond as expected. Electronic stability control did not appear to engage or correct the loss of control. The vehicle then deviated from its intended path, overturned, and struck a fence. The vehicle was declared a total loss. No other vehicles were involved, and no injuries occurred. Safety risk This failure created an immediate and serious safety risk. The loss of steering and braking effectiveness could have resulted in severe injury or fatality. The rollover demonstrates a critical safety concern. Warning signs No warning lights, messages, or symptoms were present prior to the failure. The event occurred suddenly without notice. Inspections The vehicle was inspected by police and insurance representatives. The manufacturer has not yet inspected the vehicle. The vehicle remains available for inspection through the insurance provider. Dealer confirmation The issue has not yet been reproduced due to the vehicle being totaled. Additional concerns The vehicle-??s behavior was inconsistent with normal operation of safety-critical systems designed to maintain vehicle control. I am concerned about system performance, calibration, or possible electronic control failure. Manufacturer contact I reported this issue to Honda Customer Care by phone and requested escalation to engineering review. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Sacramento, CA, USA
Brake by it self on the street multiple times and then when I-??m goin reverse it sence sometimes something and does not let me go also the battery does not let me charge more of 20% when the red car on the dash apear and it has a noise when your turning
- Chula Vista, CA, USA

- Oakland, OR, USA