Purchased Honda Care warranty when purchased vehicle and thought problem was covered by it. Denied claim because of fender bender 6 months earlier. I ate the repair cost and moved on. Ridgeline ran warm a week later and brought it back in for a check. Honda informed me that because the engine overheated once the head gasket is warped, probably heads as well and I may need new engine. Hondacare warranty (so far completely worthless) and American Honda (drive train warranty should still cover) both say not their problem because had a minor accident 6 months earlier. Dealership (Classic in Cleveland area) had it in for service twice during this 6 month period and they claim not their issue either (I have purchased over 30 vehicles from this dealer in last 15 years.) Amazed at the process and all 3 entities for looking for the out.
DOes anyone else think it is unacceptable that an engine is manufactured that can get destroyed from a single overheating? Isn't there supposed to be sensors to protect against such catastrophic failure? Very disappointed.
Purchased Honda Care warranty when purchased vehicle and thought problem was covered by it. Denied claim because of fender bender 6 months earlier. I ate the repair cost and moved on. Ridgeline ran warm a week later and brought it back in for a check. Honda informed me that because the engine overheated once the head gasket is warped, probably heads as well and I may need new engine. Hondacare warranty (so far completely worthless) and American Honda (drive train warranty should still cover) both say not their problem because had a minor accident 6 months earlier. Dealership (Classic in Cleveland area) had it in for service twice during this 6 month period and they claim not their issue either (I have purchased over 30 vehicles from this dealer in last 15 years.) Amazed at the process and all 3 entities for looking for the out.
DOes anyone else think it is unacceptable that an engine is manufactured that can get destroyed from a single overheating? Isn't there supposed to be sensors to protect against such catastrophic failure? Very disappointed.
- Phil F., Chesterland, OH, US